Motorola L404C User Manual page 39

Doc Title : Product Data - User Manual
Model : Motorola Active Pro (L402C)
14 HELP
Charging
The <Battery icon> is not scrolling when the handset is placed on the charger
• Bad battery contact – move the handset slightly.
• Dirty contact – Clean the battery contact with a cloth moistened with alcohol.
• Battery is full – no need to charge.
Calls
No dialing tone
• No power – check the connections. Reset the phone: unplug and plug back in the power outlet.
• Batteries are empty – charge the batteries for at least 24 hours.
• You are too far from the base – move closer to the base.
• Wrong line cable – use the line cable provided.
• Line adapter (when needed) is not connected to the line cord – connect the line adapter (when needed) to the line
cord.
Poor audio quality
The base is too close to electrical appliances, reinforced concrete walls or metal doorframes – move the base away
from any electrical appliances.
No ring tone
• The ring tone is deactivated.
• Increase the volume.
Caller ID (CID) service does not work
Check your subscription with your network operator.
Phonebook
A phonebook entry cannot be stored
The phonebook is full. Delete an entry to free memory.
Display
No display
• Try recharging or replacing the batteries.
• Try disconnecting and connecting the base power supply.
• If LED is not lit up, then try disconnecting and connecting the base power supply.
Registration
Unable to register another handset
• Maximum number of 5 handsets has been reached.
• The display shows NOT REGISTERED. You must unregister a handset in order to register a new one.
When handset can't link to base during user using
• Reset handset or base power.
Interference
Noise interference on your radio or television
Your base or charger may be too close. Move it as far away as possible.
Answering machine
Answering machine does not record messages
• Switch the answering machine on.
• The memory may be full. If so, you will need to delete some messages.
• Answer mode may be set to Announce Only. Change the mode to Annc & Record.
Cannot access messages remotely
• Remote access may be switched off.
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