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Appendix D: Troubleshooting & Frequently
Asked Q
The video and audio codec is
adopted in the device.
The maximum number of users
accessing device simultaneously.
The device can be used outdoors
or not.
Status LED does not light up.
The network cabling is required for
the device.
The device will be installed and
work if a firewall exists on the
network.
Use the username and password
for the first time or after factory
default is reset.
Forgot the username and
password
Forgot the IP address of the
device.
PLANET IPInstaller program
cannot find the device.
uestions
The device utilizes H.264 and M-JPEG triple compression to provide
high quality images. Where H.264 is standard for video
compression, M-JPEG is standard for image compression. The
audio codec is defined as u-Law for RTSP streaming.
The maximum number of users is limited to 10. However, it also
depends on the total bandwidth accessed to this device from clients.
The maximum data throughput of the device is around 20~25Mbps
for UDP mode and 10Mbps for HTTP mode. Therefore, the actual
number of connected clients is varying by streaming mode, settings
of resolution, codec type, frame rate and bandwidth. Obviously, the
performance of the each connected client will slow down when many
users are logged on.
The device is not weatherproof. It needs to be equipped with a
weatherproof case for outdoor use. However, when equipped with a
weatherproof case, it might disable the audio function of the device.
Installing this device
Check and confirm that the DC power adaptor, included in the
package, is used. Secure the power connector and re-power it on.
The device uses Category 5 UTP cable allowing 10 and/or 100
Base-T networking.
If a firewall exists on the network, port 80 is open for ordinary data
communication. The HTTP port and RTSP port need to be opened
on the firewall or NAT router.
Username = admin; password = admin.
Note that it's all case sensitivity.
Follow the steps below.
1. Unplug the power jack to turn off the power of the camera.
2. Insert a pin into the reset hole. Press the button until instructed to
release.
3. Plug in the power jack to turn on device; in about few seconds the
status LED will have a quick flash.
4. Release the button (remove the pin from the reset hole). The
camera should now be back to factory default.
Check IP address of device by using the IPInstaller program or by
UPnP discovery or set the device to default by Reset button.
Re-power the device if the unit cannot be found within 1 minute.
Do not connect device over a router. IPInstaller program cannot
2 Mega-pixel PoE / Wireless Fish-Eye IP Camera
Features
62
ICA-8200/ICA-W8200
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