Microsoft XBOX CONTROLLER Repair Instructions page 16

Procedure – Removing the Top Case
NOTE: Remove all removable paddles, D-pad, and Thumb stick caps before starting
disassembly.
NOTE: If any plastic snaps are damaged during removal of the Top Case, the Top Case
must be replaced.
1. Separate Top Case
Using a plastic pry tool, insert the edge between the parting line at the top of the
controller, between the top and bottom cases. Press in gently until the snap releases. Work
around the edge of the device, while slowly wiggling it up and down to release the rest of
the snaps. Perform this around the entire controller and be sure to take your time.
15