GMC Canyon 2023 Owner's Manual page 317

GMC Canyon Owner Manual (GMNA-Localizing-MidEast-16512225) - 2023 -
CRC - 3/20/23
Reactivation for Subsequent Owners
Press and follow the prompts to speak to
an Advisor as soon as possible. The Advisor
will update vehicle records and explain
OnStar or connected service options.
How OnStar Service Works
Automatic Crash Response, Emergency
Services, Stolen Vehicle Assistance, Remote
Services, and Roadside Assistance are
available on most vehicles. Not all OnStar
services are available everywhere or on all
vehicles. For more information, a full
description of OnStar services, system
limitations, and OnStar User Terms, Privacy
Statement, and Software Terms. See
Contacting Onstar later in this section:
See www.gmcarabia.com.
Press to speak with an Advisor.
OnStar or connected services cannot work
unless the vehicle is in a place where OnStar
has an agreement with a wireless service
provider for service in that area. The
wireless service provider must also have
coverage, network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving location
information about the vehicle cannot work
unless GPS signals are available,
unobstructed, and compatible with the
OnStar hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed or it has
not been properly maintained. If equipment
or software is added, connected,
or modified, OnStar or connected services
may not work. Other problems beyond the
control of OnStar such as hills, tall
buildings, tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash, or wireless
phone network congestion or jamming
may prevent service.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing or calling.
See Contacting Onstar later in this section.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
OnStar
Languages
The vehicle can be programmed to respond
in multiple languages. Press and ask for
an Advisor. Advisors are available in English
and Arabic. Available languages may vary by
vehicle.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for an extended
period of time without an ignition cycle.
If the vehicle has not been started for an
extended period of time, OnStar can contact
Roadside Assistance or a locksmith to help
gain access to the vehicle.
Global Positioning System (GPS)
Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still
operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
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