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PROBLEM
The ignitor keeps clicking
(continuous spark) even
when a burner has lit.
None of the burners
will light.
Some burners will not
light – Flames do not burn
all around the burner cap.
There is no clicking when I
try to light a burner.
There is a slight 'extinction
pop' or flash after I've
turned a burner off.
The flames have suddenly
gone out.
The burner flames are
uneven, very large, yellow
or yellow-tipped or sooty.
16
TROUBLESHOOTING
POSSIBLE CAUSES
Dirty or wet ignitor(s)
No power supply
No gas supply
Burner parts or ignitors may be
wet, dirty, or misaligned.
The ignitor is dirty or there is a
power outage.
This is normal for LP gas and
requires no action.
A draft or a spill has extinguished
the flame.
Technical fault: the gas is the
wrong type or hasn't been
adjusted properly.
WHAT TO DO
Clean the ignitor(s).
See 'Care and cleaning'
for guidance.
The cooktop burners can still be
used. To light them manually refer
to 'Manual lighting' for guidance.
Check that the gas supply to the
house is working. You should hear
the gas when you turn a burner on.
If you are using bottled gas, check
that it is not empty.
Check that the burner parts
are clean, dry, and correctly
assembled. Ensure the ignitors
are clean and dry. See 'Care and
cleaning' for guidance.
Clean the ignitor(s).
See 'Care and cleaning'
for guidance.
No action required. The burner
will detect this and automatically
relight. However, if there has
been a large spill, we recommend
turning the burners off and
cleaning the burners and sump
area. See 'Care and cleaning'
for guidance.
Do not use your cooktop burners.
Contact a Fisher & Paykel trained
and supported service technician or
Customer Care.
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