Related Manuals for Emerson BETTIS RTS FQ
Summary of Contents for Emerson BETTIS RTS FQ
- Page 1 User Instructions FCIM-20055-EN Rev. 0 October 2023 Bettis RTS Troubleshooting Guide I - Standard...
- Page 2 Notes User Instructions October 2023 FCIM-20055-EN Rev. 0 This page intentionally left blank.
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Page 3: Table Of Contents
Perform Visual Inspection ..................1 Capture Actuator Serial Number and Key ............2 Download SMARTTOOL Setup File ..............3 Observe Error Code on the Display ..............3 Perform Further Checks and Measurements ...........4 Allow Remote Troubleshooting ................6 Get an Emerson Service Partner Involved ............7 Table of Contents... - Page 4 Summary User Instructions October 2023 FCIM-20055-EN Rev. 0 NOTE: You are working with an electrical equipment, please refer to all safety instructions based on the RTS IOM. This troubleshooting document should provide a guideline and instructions on a step-by-step basis to identify and solve issues related to RTS actuators. It is essential to complete all steps, as the majority of failures can be resolved in one of the steps in troubleshooting guide I or II.
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Page 5: Section 1: Troubleshooting Guide I
User Instructions Section 1: Troubleshooting Guide I FCIM-20055-EN Rev. 0 October 2023 Section 1: Troubleshooting Guide Prepare Failure Description Please work out a detailed failure description answering the following questions: • How should the actuator perform? • How is the actuator currently performing? •... -
Page 6: Capture Actuator Serial Number And Key
Section 1: Troubleshooting Guide I User Instructions October 2023 FCIM-20055-EN Rev. 0 Capture Actuator Serial Number and Key Please make sure to capture the actuator serial number and even more important – the "key", as without this information, any further support cannot be provided. Figure 2. -
Page 7: Download Smarttool Setup File
Download SMARTTOOL Setup File Please request to download and install SMARTTOOL2 software on your PC through your Emerson sales representative. For more details on how to install SMARTTOOL and to apply for a license, please check SMARTTOOL User Manual, "Installation and Update" section. -
Page 8: Perform Further Checks And Measurements
Section 1: Troubleshooting Guide I User Instructions October 2023 FCIM-20055-EN Rev. 0 Figure 5. Error Display Perform Further Checks and Measurements The screen is not on live? The screen is red, but not indicating an error code? The motor is moving, but there is no mechanical output? Please follow the checklist for further analysis: Power supply is okay and stable? Actuator with 3 PH power supply (SDC480) - Page 9 User Instructions Section 1: Troubleshooting Guide I FCIM-20055-EN Rev. 0 October 2023 Are there any signals present or sources which could cause the current behavior? • Check if any sources around causing big electromagnetic fields. • Check if any sources around causing distortion on power supply. Main fuse •...
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Page 10: Allow Remote Troubleshooting
October 2023 FCIM-20055-EN Rev. 0 Allow Remote Troubleshooting An Emerson RTS service partner with training level 325 and SMARTTOOL expert license installed can also connect remotely to your actuator. An internet connection is needed as well as SMARTTOOL standard license installed. -
Page 11: Get An Emerson Service Partner Involved
Please do not "disconnect", unless the remote work is finished. Get an Emerson Service Partner Involved If you cannot solve the problem with above mentioned checklist, please contact somebody having at least Emerson RTS training level 225 or Emerson Lifecycle Service team: e-mail: ActuationSupport@Emerson.com... - Page 12 FCIM-20055-EN © 2023 Emerson. All rights reserved. The Emerson logo is a trademark and service mark of Emerson Electric Co. Bettis is a mark of one of the Emerson family of companies. All other marks are property of their respective owners.