Before Requesting Service - Panasonic NN-994S Operating Instructions Manual

Microwave/convection oven
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Before Requesting Service

The oven causes interference
with my TV.
The oven lights dim.
Steam accumulates on the
oven door and warm air comes
from the oven vents.
I accidentally ran my
microwave oven without any
food in it.
The oven has an odor and
generates smoke when using
the Bake, Combination and
Broil function.
PROBLEM
Oven will not turn on.
Oven will not start cooking.
The words "DEMO MODE"
appear on the screen.
When the oven is turning on,
there is noise coming from
Ceramic Tray.
DEMO MODE is designed for retail store display.
*
Cooking and other functions will not operate during Demo Mode.
If it seems there is a problem with the oven, contact an authorized Service Centre.
ALL THESE THINGS ARE NORMAL:
Some radio and TV interference might occur when you cook with the
microwave oven. This interference is similar to the interference caused
by small appliances such as mixers, vacuums, hair dryer, etc. It does
not indicate a problem with your oven.
When cooking with a power other than P10 - P3, the oven must cycle
to obtain the lower power levels. The oven light will dim and clicking
noises can be heard when the oven cycles.
During cooking, steam and warm air are given off from the food. Most
of the steam and warm air are removed from the oven by the air which
circulates in the oven cavity. However, some steam will condense on
cooler surfaces such as the oven door. This is normal.
Running the oven empty for a short time will not damage the oven.
However, we do not recommend this to be done.
It is essential that your oven is wiped out regularly particularly after
cooking. Any fat and grease that builds up on the roof and walls of the
oven will begin to smoke if not cleaned.
POSSIBLE CAUSE
The oven is not plugged in
securely.
Circuit breaker or fuse is tripped
or blown.
There is a problem with the
outlet.
The door is not closed
completely.
Start pad was not pressed after
programming.
Another program has already
been entered into the oven.
The program has not been
entered correctly.
Stop/Reset pad has been
pressed accidentally.
Oven is set at Demo Mode.*
Roller Ring and oven bottom are
dirty.
24
REMEDY
Remove plug from outlet, wait 10
seconds and re-insert.
Reset circuit breaker or replace
fuse.
Plug another appliance into the
outlet to check if the outlet is
working.
Close the oven door securely.
Press Start pad.
Press Stop/Reset pad to cancel
the previous program and
program again.
Program again according to the
Operating Instructions.
Program oven again.
Press Clock Pad 3 times to turn
off Demo Mode.
Clean these parts according to
Care of Your Oven (see next
page).

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