Troubleshooting Tips - GE PGD Series Owner's Manual & Installation Instructions

Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to schedule service.
Problem
Not filtering
Water filter indicator light remains
lit after replacing filter
Handle is loose/handle has a
gap.
Refrigerator beeping
shown in display
Not cooling
No water or ice cube production
*Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug, call 1.800.GECARES and request WR17X33825
filter bypass plug. In Canada, call 800.561.3344.
49-1000713 Rev. 0
Possible Causes
Water filter leaking or needs
replacing.
Water filter or bypass plug installed
backward or wrong filter installed.
Handle needs adjusting
The door alarm is beeping from a
door being ajar or open.
The refrigerator has detected
conditions that could indicate a
water leak has occurred.
The cooling system is off
Supply line or shutoff valve is
clogged
Water filter is clogged
Icemaker is turned off
What to Do
Install correct water filter.
Replace water filter or install filter bypass
plug.
Remove filter or bypass plug, rotate it 180
degrees and reinstall.
See Installing the Refrigerator section for
detailed instructions.
Close the door to turn off the alarm, or
to disable the door alarm simultaneously
three seconds.
Removing and reinstalling the pitcher will
reset the alarm.
Simultaneously hold the Freezer, Ice
Maker and AutoFill buttons for three
seconds to exit Sabbath mode.
See Controls.
Call a plumber
Replace filter cartridge or remove filter
and install bypass plug*
Remove and reinstall filter cartridge,
being certain that it locks in place.
Check that the icemaker is turned on. See
Controls
37