Troubleshooting Tips - GE GPE12FGKWW Owner's Manual & Installation Instructions

Troubleshooting Tips... Before you call for service
needed, service can be scheduled by visiting us online GEAppliances.com or calling 800.GECARES 800.432.2737.
GEAppliances.ca or call 800.561.3344.
Problem
Refrigerator does not
operate
Vibration or rattling
(slight vibration is
normal)
Motor operates for long
periods or cycles on and
off frequently. (Modern
refrigerators with more
storage space and a
more operating time.
They start and stop
often to maintain even
temperatures.)
compartment too warm
package is normal)
taste
Refrigerator has odor
Moisture forms on
outside of refrigerator
Moisture collects inside
(in humid weather, air
carries moisture into
refrigerator when doors
are opened)
49-1000508 Rev. 0
Possible Causes
Refrigerator in defrost cycle.
Refrigerator is unplugged.
The fuse is blown/circuit breaker is
tripped.
Normal when refrigerator is first plugged
in.
Often occurs when large amounts of
food are placed in refrigerator.
Hot weather or frequent door openings.
Temperature control set at the coldest
setting.
Temperature control not set cold
enough.
Warm weather or frequent door
openings.
Too frequent or too long door openings.
cubes.
Temperature control not set cold
enough.
Not unusual during periods of high
humidity.
Too frequent or too long door openings.
What To Do
Wait about 30 minutes for defrost cycle to end.
Push the plug completely into the outlet.
Replace fuse or reset the breaker.
See Leveling Legs.
Wait 24 hours for the refrigerator to completely
cool down.
This is normal.
Check to see if a package is holding door open.
This is normal.
See About the control.
See About the control.
Set the temperature control one step colder. See
About the control.
Check to see if a package is holding door open.
Check to see if a package is holding door open.
Wrap foods well.
See Care and cleaning.
Check to see if package is holding door open.
See About the control.
See Care and cleaning.
Wipe surface dry.
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