11 Video Call Camera Problems
Problem Area
Items to Inspect
Lines or marks in
Visually inspect the VGA camera
picture
window
If the issue has not been resolved
Do not see image
Perform the following action
when in video call
mode
If the issue has not been resolved
1206-4798 Rev1
©
Company Internal
Sony Ericsson Mobile Communications AB
Repair Action
•
If dirty – Clean the VGA camera
window
•
If scratched – Replace VGA camera
window
•
If damaged – Replace VGA Camera
•
Escalate to an electrical repair level
•
Replace VGA Camera
•
Escalate to an electrical repair level
Trouble Shooting Guide, Mechanical
Inspection Reference
24(29)