Page 4
Emergency button to exit Wireless Pod RCU key fob is recommended to use with your emergency state. APX 3000 as it provides additional functionality To function in Voice Announcement, plug the to this radio. Press and release the PTT button to exit the earpiece into the Wireless Pod.
Address: 1303 East Algonquin Road, Schaumburg, Illinois 60196, U.S.A. Phone Number: 1-800-927-2744 Hereby declares that the product: Model Name: APX 3000 conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a) Class B Digital Device As a personal computer peripheral, this device complies with Part 15 of the FCC Rules.
Page 6
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Documentation Copyrights ....x Contents Disclaimer ......x This User Guide contains all the information you need to use the APX™...
Page 8
Adjusting the Volume† ..... . . 9 General Radio Operation ....24 Pairing Radio with Pod and Earpiece†‡...
Page 9
Using the Dynamic Regrouping Feature (Trunking Secure Operations ......43 Only)†‡ ........31 Selecting Secure Transmissions†‡...
Page 10
Turning the Bluetooth Audio Off (Routing the Audio from Servicing Your Radio ..... . .62 the Headset to Your Radio) ....52 Taking Care of the Battery .
This device may not cause harmful interference. For a list of Motorola-approved antennas, batteries, and This device must accept any interference received, other accessories, visit the following website: including interference that may cause undesired operation.
à l'énergie de RF et à son contrôle, afin d'assurer la conformité aux normes et règlements applicables. Pour obtenir une liste d'antennes et d'autres accessoires approuvés par Motorola, consultez le site Web: http://www.motorolasolutions.com/APX viii Français Canadien...
Version du logiciel Computer Software Copyrights Toutes les fonctionnalités décrites dans les sections The Motorola products described in this manual may suivantes sont prises en charge par la version du logiciel include copyrighted Motorola computer programs stored R09.00.00 ou ultérieure de la radio.
However, no written permission of Motorola. No part of this manual responsibility is assumed for inaccuracies. Furthermore, may be reproduced, distributed, or transmitted in any...
Notations Used in This Manual Getting Started Throughout the text in this publication, you will notice the use of Take a moment to review the following: WARNING, Caution, and Note. These notations are used to How to Use This Guide ......page 1 emphasize that safety hazards exist, and the care that must be Notations Used in This Manual .
SecureNet allows you to perform secured communications on backup master site dynamically in case of system failure. an Analog or Motorola Data Communication (MDC) channel. DSR also provides additional indication e.g. failure detection, The MDC OTAR feature will allow you to perform OTAR fault recovery, and redundancy within the system to address to activities on an MDC channel.
What Your Dealer/System Administrator Preparing Your Radio for Use Can Tell You APX 3000 is a small body radio meant to work together with Check with your dealer or system administrator for the correct other light weight accessories such as Mission Critical Wireless radio settings, if your radio is to be operated in extreme key fob, headset and pod in order to interact with you efficiently.
Page 18
Throughout the text in this publication, notice the use of the Assemble your radio by following these steps: symbols shown below. They are to remind you that external Charging the Battery ......page 5 accessory is required to see or hear the indications of your radio Battery Charger .
The Motorola-approved battery shipped with your radio is uncharged. Prior to using a new battery, charge it for a minimum of 16 hours to ensure optimum capacity and performance. For a list of Motorola-authorized batteries available for use with your radio, see Accessories on page 65. Note: When charging a battery attached to your radio, turn your radio off to ensure a full charge.
Installing the Antenna To remove the battery, turn your radio off. Lift up With your radio turned off, set the antenna in its receptacle and the latch then slide the turn clockwise to attach it to your radio. battery down to remove the battery from your radio.
Attaching the Accessory Connector Installing Accessories with GCAI Cover Connector The accessory connector is located on the antenna side of your Connect a GCAI DRSM to see the icons and strings and hear radio. It is used to connect accessories to your radio. audio alerts of your radio.
If the power-up test is successful, you see momentary Turning On Your Radio‡ MOTOROLA on the RSM display. Push the On/Off Switch to turn the power on or off. You see a If the power-up test is unsuccessful, you see ER XX/ Note: green spot when the switch is in the ON position.
Ensure the Up and Down Arrow Button is in Volume Adjusting the Volume† mode by pressing the Multi Function Button (MFB) to toggle to Volume mode. By default, press the Up and Down Arrow Button to adjust the volume you hear on your headset. MFB must be preprogrammed to a programmble button.
Plug the earpiece to the wireless Pod. Pairing Radio with Key Fob With your Pod and your radio powered up and both are in Verify that both your radio and key fob are powered ON and in pairing mode, place the Bluetooth pairing spot on your Pod pairing mode.
Your radio is successfully Using the Carry Holster secured to the carry holster. Inserting to the Carry Holster Position your radio within the carry holster with the LEDs facing inward. Slide your radio down into the carry holster. Removing Your Radio from the Carry Holster Push the hook of the carry holster to release your radio top.
Pull your radio out from the Identifying Radio Controls carry holster. Take a moment to review the following: Radio Parts and Controls..... . . page 13 Programmable Features .
Radio Parts and Controls Top Button* Antenna On/Off Switch Bluetooth Pairing Transmit/ Spot Receive LED Top Side Button* Bluetooth Middle Side Button* Connector Cover Up Arrow Button* Down Arrow Button* Battery Battery Connector Battery Latch * These radio controls/buttons are programmable. English...
Bluetooth Clear All Pairing – Allows you to clear all pairing Programmable Features information for Bluetooth. This is accessed by a long press of the Bluetooth On/Off Button. Any reference in this manual to controls that are “preprogrammed” means that a qualified radio technician must Call Response –...
One Touch 1 – Launches a specific feature with one single Voice Announcement – Audibly indicates the current feature button-press. mode, Zone or Channel you has just assigned. Rekey Request – Notifies the dispatcher you require a new Voice Mute –...
Your radio by default is set to use the primary feature. Short Identifying Status Indicators presses of MFB toggle to either the secondary or primary feature. Your radio indicates its operational status through the following: The secondary feature has an inactivity timer. This timer starts Status Icons‡...
Page 31
Direct Vote Scan Enabled The vote scan feature is enabled. • On = Radio is currently configured for direct radio to radio communication (during conventional operation only). Secure Operation • Off = Radio is connected with other radios • On = Secure operation. through a repeater.
LED Indicator The LED indicator shows the operational status of your radio. Transmit/ Receive LED Bluetooth Transmit/Receive LED Bluetooth LED Status Solid red – Radio is transmitting. Solid red Solid green Radio is upgrading the firmware. Blinking red – Radio is powering up with fatal error. Slow blinking red –...
Transmit/Receive LED Bluetooth LED Status Short blinking blue Solid green Radio is reading or upgrading by CPS. with long interval Blinking blue three – Bluetooth is powering on or off. times – Rapid Blinking blue Radio is waiting to be paired when no device is connected with radio in Bluetooth. Blinking blue at –...
Intelligent Lighting Indicators‡ This feature temporary changes the backlight of the DRSM display screen to indicate a radio event has occurred. Note: This feature must be preprogrammed by a qualified radio technician. Backlight Notification When Your radio initiates an emergency alarm or call. Orange Emergency Alerts Your radio receives an emergency alarm or call.
Alert Tones† An alert tone is a sound or group of sounds. Your radio uses alert tones to inform you of your radio’s condition. The following table lists these tones and when they occur. You can hear them using the Mission Critical Wireless Bluetooth headset or GCAI DRSM. You Hear Tone Name Heard...
Page 36
You Hear Tone Name Heard Valid Key-Press When a valid key is pressed. Radio Self Test Pass When radio passes its power-up self test. Clear Voice At beginning of a non-coded communication. Short, Priority Channel Medium-Pitched When activity on a priority channel is received. Received Tone Emergency Alarm/Call...
Page 37
You Hear Tone Name Heard Short, High-Pitched Low-Battery Chirp When battery is below preset threshold value. Tone (Chirp) Ringing Phone Call Received When a land-to-mobile phone call is received. Dynamic Regrouping (When the PTT button is pressed) a dynamic ID has been received. Gurgle Talk Permit (When PTT button is pressed) verifying system accepting transmissions.
Selecting a Zone† General Radio Operation A zone is a group of channels. Once you understand how your APX Portable is configured, you are ready to use your radio. Use the following procedure to select a zone. Use this navigation guide to familiarize yourself with the basic Note: Your radio must be preprogrammed to allow you to use Call features:...
Selecting a Radio Channel† Press the Up and Down Arrow Buttons or pre-programmed Channel up or down button to toggle the channel list backward or forward. If configured, you hear Voice A channel is a group of radio characteristics, such as transmit/ Announcement of the selected channel.
Note: To change the programmed zone and channel, repeat Using Mode Select Feature this procedure. Mode Select allows a long press to save your radio’s current Saving a Zone and Channel to a Button† zone and channel to a programmable button. Once it saved, a short-press of the button jumps the transmission to the saved Save the frequent used zone and channel to a preprogrammed zone and channel.
Receiving and Responding to a Radio Call Receiving and Responding to a Call‡ Procedure: Once you have selected the required channel and/or zone, you When you receive a call, depending on how your radio is can proceed to receive and respond to calls. preprogrammed: ASTRO Conventional Only: The LED lights up solid yellow.
You cannot initiate a Private Call. Receiving and Responding to a Private Call (Trunking Only)†‡ Receiving and Responding to a Telephone Call A Private Call is a call from an individual radio to another (Trunking Only)†‡ individual radio. This feature allows you to receive calls similar to standard These one-to-one calls between two radios are not heard by phone calls from a landline phone.
Making a Radio Call† Repeater or Direct Operation The REPEATER operation increases your radio’s range by Procedure: connecting with other radios through a repeater. The transmit and receive frequencies are different. Select a zone or channel by: Press the preprogrammed Zone or Channel Up Down The DIRECT or “talkaround operation”...
Monitoring Features Conventional Mode Operation ® Your radio may be preprogrammed to receive Private-Line Radio users who switch from analog to digital radios often (PL) calls. assume that the lack of static on a digital channel is an indication that your radio is not working properly. This is not the Procedure: case.
Advanced Call Features Advanced Features Use this navigation guide to learn more about advanced Receiving and Responding to a Selective Call features available with your radio: (Conventional Only)†‡ Advanced Call Features ..... . . page 31 This feature allows you to receive a call from or to call a specific Scan .
during special operations and is enabled by a qualified radio Requesting a Reprogram (Trunking Only)†‡ technician. This feature allows you to notify your dispatcher when you want You will not notice whether your radio has this feature enabled a new dynamic regrouping assignment. until a dynamic regrouping command is sent by your dispatcher.
Scan Classifying Regrouped Radios Your dispatcher can classify regrouped radios into either of two This feature allows you to monitor traffic on different channels categories: Select Enabled or Select Disabled. by scanning a preprogrammed list of channels. • Select-enabled radios are free to change to any available channel, including the dynamic-regrouping channel, once you Turning Scan On or Off have selected the dynamic-regrouping position.
Deleting a Nuisance Channel† Restoring a Nuisance Channel If a channel continually generates unwanted calls or noise Procedure: (termed a “nuisance” channel), you can temporarily remove the To restore the deleted nuisance channel, do one of the unwanted channel from the scan list. following: This capability does not apply to priority channels or the •...
Call Alert Paging†‡ Emergency Operation†‡ This feature allows your radio to work like a pager. The Emergency feature is used to indicate a critical situation. If the Top button is preprogrammed to send an emergency Note: This feature must be preprogrammed by a qualified signal, this signal overrides any other communication over the radio technician.
See Man Down†‡ on page 39 for details. Sending an Emergency Call (Trunking Only) This feature gives your radio priority access on a channel. Sending an Emergency Alarm Note: Your radio operates in the normal dispatch manner This feature lets you send a data transmission, which identifies while in Emergency Call, except, if enabled, it returns your radio sending the emergency, to your dispatcher.
Note: The timer of this long press can be preprogrammed. Release the PTT button to end the transmission and wait for Consult your qualified technician to program the a response from your dispatcher. duration required. Press and hold the preprogrammed Emergency button until your radio exits the Emergency Call mode.
Sending a Silent Emergency Alarm Using the Emergency Keep-Alive Feature This feature allows you to send an Emergency Alarm to another This feature, when enabled, prevents your radio from being radio without any audio or visual indicators. turned off via the On/Off Switch when your radio is in the Emergency state.
The Man Down feature has three phases: Down†‡ Your radio senses the Man Down condition and Pre-Alert Man Down condition is determined based upon your radio tilt Timer is initiated. angle or a combination of radio tilt angle and the lack of radio Man Down condition continues for the time duration defined motion.
Note: Emergency must be set up for this feature to operate. Post-Alert Timer For details on operating the Emergency alerts, please This timer sets the amount of time your radio needs to remain in see Emergency Operation†‡ on page 35. the Man Down condition before the Emergency alarm is transmitted.
motionless), you must first exit Man Down condition to then re- Triggering Emergency initiate the Man Down feature. When you have not clear the Man Down condition and the Post- Procedure: Alert Timer comes to an end, Emergency Alarm or call is triggered.
Testing the Man Down Feature Handling Man Down Functional Error Messages Procedure: Note: Enable the Emergency feature with Silent Alarm disabled, but not in Surveillance Mode before running If your radio display shows one of the following error this test on your radio. messages: HW BOARD ABSENT, MAND HW ERROR or HW BRD MISMATCH.
Note: If the selected channel is preprogrammed for secure- Unlike other forms of security, Motorola digital encryption only operation – when you press the PTT button, an provides signaling that makes it virtually impossible for others to invalid mode tone sounds and the display shows SEC decode any part of an encrypted message.
Managing Encryption Using the Multikey Feature This feature allows your radio to be equipped with different † Loading an Encryption Key encryption keys and supports the DES-OFB algorithm. Note: Refer to the key-variable loader (KVL) manual for There are two types: equipment connections and setup.
Erasing All the Selected Encryption Keys‡ Requesting an Over-the-Air Rekey (ASTRO Only)†‡ This feature allows you to erase all or selected encryption keys. This feature, also known as OTAR, allows your dispatcher to reprogram the encryption keys in your radio remotely. Your Procedure: dispatcher performs the rekey operation upon receiving a rekey request from you.
MDC Over-the-Air Rekeying (OTAR) Page Hear Clear † This feature allows to view or define MDC Over-the-Air There are two components of Hear Clear. Rekeying (OTAR) features.It is applied only when operating in Companding: secure encrypted mode and only for conventional Reduces the channel noise, e.g.
Trunking System Controls†‡ Going Out of Range When your radio goes out of the range of the system, it can no longer lock onto a control channel. Using the Failsoft System Procedure: The failsoft system ensures continuous radio communications during a trunked system failure. If a trunking system fails A low-pitched tone sounds.
STE This feature allows your radio to extend its functionality by TRNK. connecting to external proprietary Motorola Accessories. Note: When this occurs, you can communicate only with The default setting for a Bluetooth-enabled radio is Bluetooth other radios within your trunking site.
Turning the Bluetooth Off Re-Pair Timer Procedure: Re-Pair Timer Scenarios Options Press the preprogrammed button to turn the Bluetooth off. • When your radio is powered OFF, pairing The Blue LED blinks three times, a short, medium-pitched key is lost immediately, and accessory attempts to pair again.
Bluetooth Drop Timer Pairing the Bluetooth Device with Your Radio The Bluetooth Drop Timer has two different settings and functions, depending upon the selection of the Re-Pair Timer. Re-Pair Timer Drop Timer Options Bluetooth Options Pairing 0 – 15 minutes programmable buffer time to Spot re-establish the Bluetooth Connection when Immediate...
display shows <Device Type> CON FAIL. Repeat step 2 to Procedure: reconnect the Bluetooth device. Note: Bluetooth tones and Bluetooth preprogrammed buttons must be preprogrammed by a qualified radio If the connecting process is immediately following the technician. Check with your dealer or system pairing process and the connecting process fails to administrator for more information.
If the Bluetooth device successfully re-connects before the Turning the Bluetooth Audio Off (Routing the Bluetooth Drop Timer expires, Blue LED light solid blue for Audio from the Headset to Your Radio) two seconds. Your radio display shows momentary <Device Procedure: Type>...
Programming Over Project 25 (POP 25) Clearing All Bluetooth Devices Information (ASTRO 25 and ASTRO Conventional) Long press the preprogrammed Bluetooth On/Off button. Your radio sounds a short, medium-pitched tone. This feature enables configuration data to be upgraded to your Your radio display shows PLS WAIT and the blue LED blinks radio over-the-air.
Utilities Locking and Unlocking the Controls†‡ You can lock your radio’s programmable buttons to avoid inadvertent entry. This function can be preprogrammed as short Flipping the Display on DRSM‡ press or long press per customer’s request. This feature allows you to reverse the content of your DRSM Procedure: display upside down.
The timer is defaulted at 60 seconds, but it can be Turning Voice Mute On or Off†‡ preprogrammed from 3 to 120 seconds, in 15-second intervals, You can enable and disable voice transmission, if needed. or it can be disabled entirely for each radio mode, by a qualified radio technician.
Using the Conventional Squelch Operation Option Result Features You hear any digital traffic having Selective Switch the correct network access code This feature filters out unwanted calls with low signal strength or and correct talkgroup. channels that have a higher than normal background noise. Using the Digital PTT ID Feature‡...
Three variations of smart PTT are available: Note: This feature must be preprogrammed by a qualified radio technician. Transmit Inhibit You cannot transmit if any traffic is on Busy Channel Check with your agent if Voice Announcement is detected on the channel. with Carrier available for the feature you need.
Page 72
• Change to a new channel remaining within the current zone. Your radio announces the current channel. • Press the preprogrammed button of your radio to launch or terminate the feature such as Scan, Talkaround/Direct or Transmit Inhibit, etc. Your radio announces the corresponding feature activation.
Troubleshooting Caring for Your Radio Scenario Solution • Your radio casting has a vent port that allows for LED indicator on Your radio might be preprogrammed in pressure equalization in your radio is no light off mode in the current channel. For a u t i o n your radio.
Cleaning Your Radio • Your radio is designed to be submerged to a maximum depth of 1 meter, with a maximum Procedure: submersion time of 30 minutes. Exceeding a u t i o n either maximum limit may result in damage to To clean the external surfaces of your radio: your radio.
Proper repair and maintenance procedures will assure efficient Do not pound, drop, or throw your radio unnecessarily. Never carry your radio by the antenna. operation and long life for this product. A Motorola maintenance agreement will provide expert service to keep this and all other •...
Taking Care of the Battery Gauge Battery Charge 76% to 100% full* Checking the Battery Charge Status Your radio can indicate the battery’s charge status through: • the LED and sounds. 51% to 75%* • the fuel gauge icon on the DRSM display. LED and Sounds 26% to 50%* When your battery is low:...
Battery Recycling and Disposal In the U.S. and Canada, Motorola participates in the nationwide Rechargeable Battery Recycling Corporation (RBRC) program for battery collection and recycling. Many retailers and dealers participate in this program. For the location of the drop-off facility closest to you, access RBRC's Internet web site at www.rbrc.com...
Accessories Only the following programming cable is compatible with The accessory link below is for your APX radios. Not all APX 3000 radios. accessories are FCC certified for operation with all APX models – Test and Alignment Programming Cable (PMKN4013C) and/or bandsplits.
State the position of the vessel in distress, using any Appendix: Maritime Radio Use in the information that will help responders to locate you, e.g.: VHF Frequency Range • latitude and longitude • bearing (state whether you are using true or magnetic Take a moment to review the following: north) Special Channel Assignments.
Table A-1: VHF Marine Channel List (Continued) Operating Frequency Requirements Frequency (MHz) Channel A radio designated for shipboard use must comply with Federal Number Transmit Receive Communications Commission Rule Part 80 as follows: 156.150 160.750 • on ships subject to Part II of Title III of the Communications Act, the radio must be capable of operating on the 156.800 156.200 160.800...
Page 82
Table A-1: VHF Marine Channel List (Continued) Table A-1: VHF Marine Channel List (Continued) Frequency (MHz) Frequency (MHz) Channel Channel Number Number Transmit Receive Transmit Receive 157.150 161.750 157.200 161.800 157.250 161.850 77** 156.875 – 157.300 161.900 156.925 161.525 157.350 161.950 156.975 161.575...
Automatic Registration Service signal is being received so that the user does not have to listen to “noise”. Motorola standard for wireless digital ASTRO 25 trunked communications. A software-controlled, computer-driven device that receives and generates data for...
Page 84
Term Definition Term Definition In a trunking system, one of the channels A feature that allows the dispatcher to that is used to provide a continuous, two- Dynamic temporarily reassign selected radios to a Control Channel way/data communications path between Regrouping single special channel so they can the central controller and all radios on the...
Page 85
Term Definition Term Definition A life-saving feature that senses the radio The user talks on a preprogrammed Non-Tactical/ user may be in trouble by monitoring emergency channel. The emergency alarm Revert whether the radio is in a vertical or is sent out on this same channel. horizontal position or whether the radio is OTAR Over-the-air rekeying.
Page 86
Term Definition Term Definition A conventional radio feature, where you The user talks on the channel that was Tactical/ talk through a receive/transmit facility that selected before the radio entered the Non-Revert Repeater re-transmits received signals, in order to emergency state. improve communications range and Bypass a repeater and talk directly to coverage.
Product manufactured by MOTOROLA. MOTOROLA assumes no Commercial Warranty obligations or liability for additions or modifications to this warranty unless made in writing and signed by an officer of MOTOROLA. Limited Warranty Unless made in a separate agreement between MOTOROLA and the original end user purchaser, MOTOROLA does not warrant the installation, maintenance or service of the Product.
Page 88
Product for which it and insurance prepaid, to an authorized warranty service location. is specified. Warranty service will be provided by MOTOROLA through one of its H)Freight costs to the repair depot. authorized warranty service locations. If you first contact the I) A Product which, due to illegal or unauthorized alteration of the company which sold you the Product (e.g., dealer or...
Page 89
VI. PATENT AND SOFTWARE PROVISIONS: MOTOROLA will have no liability with respect to any claim of patent infringement which is based upon the combination of the Product or MOTOROLA will defend, at its own expense, any suit brought parts furnished hereunder with software, apparatus or devices not...
Page 90
Motorola Solutions Australia’s limited warranty below is in addition to any rights and remedies you may have under the Australian Consumer Law. If you have any queries, please call Motorola Solutions Australia at 1800 457 439. You may also visit our website: http://www.motorola.com/Business/XA-EN/...