Control Panel ....................18 Preparing the Wash Load ................20 Adding Detergents and Softeners ..............20 Programme Table ....................24 Extra Options and Functions ................26 SMART FUNCTIONS LG ThinQ Application ..................29 Smart Diagnosis ....................29 MAINTENANCE Cleaning After Every Wash................30 Cleaning the Appliance Periodically ..............30 TROUBLESHOOTING...
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
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SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
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SAFETY INSTRUCTIONS • This appliance is equipped with a power cord having an equipment- earthing / grounding conductor (earthing pin) and a grounding power plug. The power plug must be plugged into an appropriate outlet socket that is installed and earthed / grounded in accordance with all local codes and ordinances.
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• Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
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• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Rear View Power Plug Control Panel Transit Bolts Detergent Dispenser Drawer Drain Hose Drum Door Cover Cap Drain Pump Filter Drain Plug Levelling Feet...
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INSTALLATION Accessories *1 The included accessories vary depending on the model you purchased. Cold and Hot Water Inlet Hoses Anti–slip Sheets Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes Tie Strap...
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INSTALLATION Specifications Model WM25WV2S6W / WM25MV2S6W Power Supply 120 V~ 60 Hz, 600 W Product Weight 87 kg Dimension(mm) D’ 1 466...
INSTALLATION Installation Place Index Clearance (mm) Requirements Before installing the appliance, check the following information to make sure that the appliance should be installed in a correct place. WARNING Installation Location • This appliance must only be used for domestic household purposes and should not be used in •...
INSTALLATION grounded/earthed in accordance with all local NOTE codes and ordinances. • You can purchase rubber cups (part No. 4620ER4002B) from the LG service centre. Unpacking the Appliance Ventilation Lifting the Appliance Off the Foam Base • Make sure that air circulation around the...
INSTALLATION Levelling the Appliance Starting with the bottom two transit bolts use the spanner (included) to fully loosen all Checking the Level transit bolts by turning them counterclockwise. When pushing down the edges of the top plate diagonally, the appliance should not move up and down at all (check both directions).
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• Do not install the washing machine on a plinth, Failure to do so may cause vibration or noise. stand or elevated surface unless it is manufactured by LG Electronics for use with this model. Using Anti-Slip Sheets This feature may vary depending on the model Check if the appliance is perfectly level using a purchased.
• Do not attach the adhesive side of anti- slip sheets to the feet of the appliance. NOTE • Additional anti-slip sheets are available at LG Electronics service centre. Connecting the Hose to the Water Tap Connecting Screw-Type Hose to Tap with Thread...
INSTALLATION • Securing the drain hose correctly will protect the NOTE floor from damage due to water leakage. • After connecting the water inlet hose to the water tap, turn on the water tap to flush out foreign substances (dirt, sand, sawdust, and etc.) in the water lines.
OPERATION OPERATION Operation Overview End of cycle. • When the cycle is finished, a melody will Using the Appliance sound. Immediately remove your clothing from the appliance to reduce wrinkling. Before the first wash, select the Normal wash Check around the door seal when removing programme and add a half amount of the the load for small items that may be caught detergent.
OPERATION Control Panel The actual control panel may differ from model to model. Control Panel Features Description Power On/Off Button • Press this button to turn the washing machine on or off. Programme Knob • Programmes are available according to the clothes type. •...
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OPERATION Time and Status Display Description Programme Status Indicators • When a washing programme is running, LED for the active stage will blink, and the LEDs for the remaining stages will remain steady. Once a stage is complete, the LED will turn off. If a cycle is paused, the active stage LED will stop blinking.
OPERATION Preparing the Wash Load NOTE Sort the wash load for best washing results, and • The dashes under the symbol give you then prepare the clothes according to the symbols information about the type of fabric and the on their care labels. maximum allowance of mechanical stress.
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OPERATION detergents that are suitable for Drum (front • Minimum load: 1/3 of full load. load) type washers. • If too many suds occur, reduce the detergent amount. Using the Dispenser • If too much detergent is used, too many suds can occur and this will result in poor washing To add detergent dosage to the dispenser: results or cause heavy load to the motor.
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OPERATION Pre-wash Detergent Compartment NOTE Add liquid or powdered detergent to this • Do not pour fabric softener directly onto the compartment when using the pre-wash option. clothes in the wash drum, doing so will cause • When using the pre-wash option, liquid dark staining on the clothes that will be difficult detergent for the main wash needs to be loaded to remove.
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OPERATION • Do not use colour-safe bleach or oxygen bleach in the same cycle with liquid chlorine bleach. Adding Detergent Tablets Detergent tablets can also be used when washing. Open the door and put detergent tablets into the drum before loading the clothes. Load the clothes into the drum and close the door.
OPERATION Programme Table Washing Programme Normal Warm (Tap Cold to Hot) Max. Load: Rating Description Washes normally soiled clothes by combining various drum motions. Heavy Duty Warm (Tap Cold to Hot) Max. Load: 5 kg Description Washes heavily soiled clothes by combining special drum motions. Bedding Warm (Tap Cold to Hot) Max.
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OPERATION Extra Options NOTE • Delay End and Extra Rinse options can be selected for every washing programme in this table. Programme Cold Wash Pre Wash Normal Heavy Duty Bedding Towels Delicates Perm. Press Speed Wash Selectable Maximum Spin Speed Spin Speed Programme Default...
OPERATION Extra Options and Select a washing programme. Functions You can use the extra options and functions to Customize the washing programme (Soil, Spin, customize the programmes. and Temp.) as necessary. Customizing a Washing Programme Press the Start/Pause button. Each programme has default settings that are Only Using a Spin Function selected automatically.
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OPERATION • Wash small clothes to maintain washing Press the Power button. performance. Press the Rinse+Spin button. Delay End You can set this function so that the appliance • You can change the spin speed by pressing starts automatically and finishes after a specified the Spin button.
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OPERATION Signal This appliance plays a melody when it starts and stops. • Press the Cold Wash button for 3 seconds to deactivate/activate this function.
SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided The LG ThinQ application allows you to in the LG ThinQ application.
MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish.
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MAINTENANCE Cleaning the Water Inlet Filter Run this function once a month (or more often if needed) to reduce build-up of detergent and softener and other residue. The water inlet filter collects lime or any sediment that may be in water that is supplied to the •...
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MAINTENANCE Allow the water to cool before cleaning the drain Unscrew the drain pump filter slowly to drain pump filter. Open the door in an emergency or the remaining water and then proceed to perform an emergency water evacuation. remove any debris or objects from the filter. Unplug the appliance.
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MAINTENANCE check for build-up of cleaning products once or twice a month. Remove the detergent dispenser drawer by pulling the drawer straight out until the drawer stops. • Then gently pull the drawer outward while pressing hard the disengage button. Remove the build-up of detergent and softener.
Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.
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• Check and clean the drain filter. Door sensor malfunctions. dE dE1 dEz dE4 DOOR ERROR • Please call LG service centre. You can find your local LG service centre phone number in the warranty card. This is a control error. CONTROL ERROR •...
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TROUBLESHOOTING Symptoms Possible Cause & Solution Thumping sound The clothes may be out of balance. • Pause the programme and redistribute the clothes after the door unlocks. Vibrating noise Package materials are not removed. • Remove package materials. The clothes may be unevenly distributed in the drum. •...
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TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Circuit breaker/fuse is tripped/blown. operate. • Check house circuit breakers/fuses. Replace fuses or reset breaker. The appliance should be on a dedicated branch circuit. The appliance will resume the programme where it stopped once power is restored. Control needs to be reset.
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TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Drain located higher than 1 m above the floor. drain water. • Make sure that the drain hose is no higher than 1 m above the bottom of the appliance. Detergent is not Too much detergent is used.
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TROUBLESHOOTING Symptoms Possible Cause & Solution Wrinkling Appliance is not unloaded promptly. • Always remove items from the appliance as soon as the programme is complete. Appliance is overloaded. • The appliance can be fully loaded, but the drum should not be tightly packed with items.