Control Panel ....................19 Preparing the Wash Load ................21 Adding Detergents and Softeners ..............22 Programme Table ....................25 Extra Options and Functions ................28 SMART FUNCTIONS LG ThinQ Application ..................31 Smart Diagnosis ....................33 MAINTENANCE Cleaning After Every Wash................34 Cleaning the Appliance Periodically ..............34 TROUBLESHOOTING...
SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. Safety Messages This symbol is displayed to indicate matters and operations that can cause risk.
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SAFETY INSTRUCTIONS • Children should be supervised to ensure that they do not play with the appliance. • If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.
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SAFETY INSTRUCTIONS • This appliance is equipped with a power cord having an equipment- earthing / grounding conductor (earthing pin) and a grounding power plug. The power plug must be plugged into an appropriate outlet socket that is installed and earthed / grounded in accordance with all local codes and ordinances.
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• Do not touch the door during a high temperature programme. • In case of a water leak from the appliance or flood, disconnect the power plug and contact the LG Electronics customer information centre. • Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur.
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• Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
INSTALLATION INSTALLATION Parts and Specifications NOTE • Appearance and specifications may change without notice to improve the quality of the appliance. Front View Rear View Power Plug Control Panel Transit Bolts Detergent Dispenser Drawer Drain Hose Drum Door Cover Cap Drain Pump Filter Drain Plug Levelling Feet...
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INSTALLATION Specifications Model WM25BV2S6BR / WM25WV2S6BR Power Supply 120 V~, 60 Hz Maximum Power 1300 W Product Weight 92 kg Dimension(mm) D’ 1460...
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INSTALLATION Accessories *1 The included accessories vary depending on the model you purchased. Cold and Hot Water Inlet Hoses Anti–slip Sheets Spanner Elbow Bracket for Securing Drain Hose Caps for Covering Transit Bolt Holes Tie Strap...
INSTALLATION Installation Place Index Clearance (mm) Requirements Before installing the appliance, check the following information to make sure that the appliance should be installed in a correct place. WARNING Installation Location • This appliance must only be used for domestic household purposes and should not be used in •...
INSTALLATION grounded/earthed in accordance with all local NOTE codes and ordinances. • You can purchase rubber cups (part No. 4620ER4002B) from the LG service centre. Unpacking the Appliance Ventilation Lifting the Appliance Off the Foam Base • Make sure that air circulation around the...
INSTALLATION Starting with the bottom two transit bolts • If the appliance rocks when pushing the top use the spanner (included) to fully loosen all plate of the appliance diagonally, adjust the feet transit bolts by turning them counterclockwise. again. •...
Failure to do so may cause vibration or noise. • Do not install the washing machine on a plinth, stand or elevated surface unless it is manufactured by LG Electronics for use with this model. Connecting the Water Supply Hose...
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INSTALLATION • No further backflow protection required for Connecting Screw-Type Hose to Tap Without connection to the water inlet. Thread Loosen the 4 fixing screws Checking the Rubber Seal Two rubber seals are supplied with the water supply hose. They are used to prevent water leaks. Connection to taps is sufficiently tight.
INSTALLATION Connecting One Touch Type Hose to Tap NOTE Without Thread • After connecting the water inlet hose to the Unscrew the adapter ring plate and loose water tap, turn on the water tap to flush out the 4 fixing screws. foreign substances (dirt, sand, sawdust, and etc.) in the water lines.
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INSTALLATION • Securing the drain hose correctly will protect the floor from damage due to water leakage. 105 cm • If the drain hose is too long, do not force it back into the appliance. This will cause abnormal noise. •...
OPERATION OPERATION Operation Overview • When the cycle is finished, a melody will sound. Immediately remove your clothing from the appliance to reduce wrinkling. Using the Appliance Check around the door seal when removing the load for small items that may be caught Before the first wash, select the Normal wash in the seal.
• This allows you to select an additional programmes and will light when selected. Remote Start With the LG ThinQ app, you can use a smartphone to control your appliance remotely. • In order to use this function, refer to SMART FUNCTIONS.
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OPERATION Description Customizing Washing Programme Buttons Use these buttons to adjust the water temperature, spin speed and soil level settings for the selected programme. • The current settings are shown in the display. • Press the button for that option to select other settings. Display •...
OPERATION Description lights up when the appliance is connected to Wi-Fi network at home. lights up when the remote control feature is activated. Preparing the Wash Load Symbol Wash / Fabric type Sort the wash load for best washing results, and •...
OPERATION • Pre-treat dirt and stains by brushing a small - For better washing results of white and pale amount of detergent dissolved water onto stains garments, use powdered detergent with to help lift dirt. bleach. - Detergent is flushed from the dispenser at the beginning of the wash cycle.
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OPERATION Gently close the detergent dispenser drawer • If you use a detergent that does not dissolve before starting the cycle. easily or a detergent with high viscosity, it will leave a residue and clog the dispenser. • Slamming the drawer closed may result in the detergent overflowing into another compartment or dispensing into the drum earlier than programmed.
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OPERATION NOTE • Do not add powdered bleach to this compartment. The bleach compartment is designed to dispense liquid chlorine bleach only. Powdered or liquid colour-safe bleach will not dispense properly. • Follow the manufacturer’s recommendations when adding bleach. Never add more than one cup, and do not exceed the maximum fill line or the bleach may be dispensed immediately and damage fabrics.
OPERATION Programme Table Washing Programme Normal Warm (Tap Cold to Extra Hot) Rating Description Washes normally soiled clothes by combining various drum motions. Heavy Duty Warm (Tap Cold to Extra Hot) Max. Load: 5 kg Description Washes heavily soiled clothes by combining special drum motions. Bedding Warm (Tap Cold to Hot) Max.
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OPERATION Sportswear Warm (Tap Cold to Warm) Max. Load: 5 kg Description Washes special garments like sports and outdoor wear. Speed Wash Hot (Tap Cold to Hot) Max. Load: 5 kg Description Washes small loads of lightly soiled clothes in a short time. Drain+Spin Max.
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OPERATION Programme Steam Pre Wash TurboWash Cold Wash Heavy Duty Bedding Bright Whites Sanitary Allergiene Delicates Perm. Press Towels Sportswear Speed Wash Drain+Spin Selectable Maximum Spin Speed Spin Speed Programme Default Available Normal High Low to Extra High Heavy Duty Extra High Low to Extra High Bedding...
OPERATION Spin Speed Programme Default Available Drain+Spin High Extra Options and • Press the Extra Rinse button for adding rinse once. Functions Follow the next steps to customise a You can use the extra options and functions to washing programme: customize the programmes.
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OPERATION Using Special Options Press the Start/Pause button. You can customize the programmes by using the following special options: Using Basic Options Steam You can customize the programmes by using the Adding this option helps provide better cleaning following basic options: results.
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OPERATION Delay End Locking the Control Panel You can set this function so that the appliance Turn on the power. starts automatically and finishes after a specified time interval. Press and hold the Rinse+Spin button for 3 Press the Power button. seconds to activate this function.
SMART FUNCTIONS SMART FUNCTIONS LG ThinQ Application notifications on a smartphone. The notifications are triggered even if the LG ThinQ application is off. The LG ThinQ application allows you to communicate with the appliance using a smartphone. NOTE LG ThinQ Application Features •...
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SMART FUNCTIONS Run the LG ThinQ application and sign in with • If the security protocol of the router is set to your existing account or create an LG account WEP, you may fail to set up the network. Please to sign in.
To obtain the source code that is contained in this diagnosis method. product, under GPL, LGPL, MPL, and other open • Launch the LG ThinQ application and select the source licenses that have the obligation to disclose Smart Diagnosis feature in the menu. Follow...
MAINTENANCE MAINTENANCE WARNING • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning may result in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the finish.
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MAINTENANCE Run this function once a month (or more often if appliance. Clean the inlet filter every six months or needed) to reduce build-up of detergent and so, or more often if the water is very hard or softener and other residue. contains traces of limescale.
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MAINTENANCE Open the cover cap and pull out the drain tube. and leakage. Reinsert the plug back into the drain tube and place the tube into its holder. Close the cover cap. Remove the drain plug from the drain tube CAUTION first, and then drain the water.
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MAINTENANCE build-up from detergent and softener. Use only water to clean the dispenser drawer. Dry the drawer and the components of the drawer with a soft cloth or towel. To clean the drawer opening, use a cloth or small, non-metal brush to clean the recess. •...
Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to LG Electronics service centre.
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• Check and clean the drain filter. Door sensor malfunctions. dE dE1 dEz dE4 DOOR ERROR • Please call LG service centre. You can find your local LG service centre phone number in the warranty card. This is a control error. CONTROL ERROR •...
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TROUBLESHOOTING Symptoms Possible Cause & Solution Thumping sound The clothes may be out of balance. • Pause the programme and redistribute the clothes after the door unlocks. Vibrating noise Package materials are not removed. • Remove package materials. The clothes may be unevenly distributed in the drum. •...
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TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Circuit breaker/fuse is tripped/blown. operate. • Check house circuit breakers/fuses. Replace fuses or reset breaker. The appliance should be on a dedicated branch circuit. The appliance will resume the programme where it stopped once power is restored. Control needs to be reset.
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TROUBLESHOOTING Symptoms Possible Cause & Solution Appliance does not Drain located higher than 1 m above the floor. drain water. • Make sure that the drain hose is no higher than 1 m above the bottom of the appliance. Detergent is not Too much detergent is used.
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• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance...
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TROUBLESHOOTING Symptoms Possible Cause & Solution Your home appliance The wireless network name (SSID) is set incorrectly. and smartphone are • The wireless network name (SSID) should be a combination of English not connected to the letters and numbers. (Do not use special characters). Wi-Fi network.