Troubleshooting - DeLonghi Magnifica Evo ECAM 29 2 Series Instructions For Use Manual

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14. TROUBLESHOOTING

Below is a list of some of the possible malfunctions. If the problem cannot be resolved as described, contact customer services.
PROBLEM
The appliance does not come on.
The coffee is not hot.
Meaning
Preparation with pre-
ground coffee has been
selected without placing
any pre-ground coffee in the
funnel. Make sure the funnel
is not blocked, then add one
level measure of pre-ground
coffee and repeat delivery.
The water circuit is empty.
Deliver hot water by turning
the dial to the posi-
tion or pressing the "Steam"
button
The grounds container
needs emptying
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POSSIBLE CAUSE
It is not plugged into the mains socket.
The cups were not preheated.
The internal circuits of the appliance have
cooled down because 2-3 minutes have
elapsed since the last coffee was made.
Coffee temperature setting too low.
The machine must be descaled
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REMEDY
Plug into the mains socket.
Warm the cups by rinsing them with hot
water (Please note: you can use the hot
water function).
Before making coffee, press and hold the
rinse cycle and warm the internal circuits.
Set a hotter coffee temperature in the set-
tings menu (see "9. Settings menu").
Carry out the descale procedure. Next,
check the water hardness ("6. Measuring
water hardness") and make certain the
machine setting matches the local water
supply hardness ("9. Settings menu").
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Meaning
The grounds container is
missing, or not inserted
correctly: insert the drip
tray complete with grounds
container and press as far as
it will go
Descaling is required ("12.
Descaling" and the dedi-
cated section of the Quick
Guide)
Descaling has been inter-
rupted. To use the machine
again:
1. Press the
2. If the steam dial is in
the O position, turn it
to the
delivery will begin and
descaling will resume
from Fig. 14, page 10.
button for a few seconds to perform a
button;
position;
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