Samsung WW8 T30 Series User Manual page 388

Troubleshooting
Problem
Does not drain and/ or
spin.
The door does not open.
Excessive suds.
Cannot apply additional
detergent.
48 English
WW3000TM_7-9KG_LE_8C104-000582_EN.indd 48 WW3000TM_7-9KG_LE_8C104-000582_EN.indd 48
• Make sure the drain hose is straightened all the way to the drain system.
If you encounter a drain restriction, call for service.
• Make sure the debris filter is not clogged.
• Close the door and press or tap Start/Pause. For your safety, the washing
machine will not tumble or spin unless the door is closed.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is connected to a drain system that is not
clogged.
• If the washing machine is not supplied with sufficient power, the
washing machine temporarily will not drain or spin.
As soon as the washing machine regains sufficient power, it will operate
normally.
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washing machine is on a flat, stable surface.
• Redistribute the load. If only one item of clothing needs washing,
such as a bathrobe or pair of jeans, the final spin result might be
unsatisfactory, and an "Ub" check message will be shown in the display.
• Press or tap Start/Pause to stop the washing machine.
It may take a few moments for the door lock mechanism to disengage.
• Make sure all the water in the drum is drained.
• The door may not open if water remains in the drum. Drain the drum and
open the door manually.
• Make sure the door lock light is off. The door lock light turns off after the
washing machine has drained.
• Make sure you use the recommended types of detergent as appropriate.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or lightly
soiled loads.
• Non-HE detergent is not recommended.
• Make sure the remaining amount of detergent and fabric softener is not
over the limit.
Action
2021-02-01 2021-02-01 12:13:26 12:13:26