Troubleshooting; Troubleshooting Checklist - Sharp Zaurus ZR-5700 Operation Manual

Troubleshooting

T
his section answers questions you may
have when using AT&T Mail Access.

Troubleshooting checklist

Cannot find AT&T Mail Access on the unit.
• Touch TOOLS.
Incorrect date and time on the unit.
• Touch TOOLS and then touch Clock twice. Touch
ADJUST, and enter the correct date and time.
Cannot connect to the AT&T Mail service network.
Check the following:
• Modem settings.
• Modem connection to the unit.
• Modem connection to a phone line.
• AT&T Mail settings.
• AT&T Mail phone number.
• Phone number prefix (if you are dialing from a location
that needs additional numbers to access an outside
line).
• Login script.
Memory is full.
• Delete data from the main memory (such as Docu-
ments, Notes, Contacts, Data Files, or old messages)
to free up memory.
Unable to send messages.
• The AT&T Mail message was rejected. Check the
recipient list to ensure that the addresses are valid.
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