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Warranty restrictions
Troubleshooting
Shaver
Problem
The appliance does
not work when I
press the on/off
button.
The appliance
does not shave as
well as it used to.
The shaving heads (cutters and guards) are not
covered by the terms of the international warranty
because they are subject to wear.
This chapter summarizes the most common problems
you could encounter with the appliance. If you are
unable to solve the problem with the information
below, visit www.philips.com/support for a list of
frequently asked questions or contact the Consumer
Care Center in your country.
Possible cause
The appliance is still
placed on the
wireless Qi charging
pad.
The rechargeable
battery is empty.
The travel lock is
activated.
The shaving unit is
soiled or damaged to
such an extent that
the motor cannot run.
The shaving heads
are damaged or worn.
Hairs or dirt obstruct
the shaving heads.
English
Solution
Remove the appliance
from the wireless Qi
charging pad and press the
on/off button to switch on
the appliance.
Recharge the battery (see
'Charging').
Press the on/off button for
3 seconds to deactivate
the travel lock.
Clean the shaving heads
thoroughly or replace
them.
Replace the shaving heads
(see 'Replacement').
Clean the shaving heads in
the regular way or clean
them thoroughly.
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