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FAQ
Q1. What can I do if I forgot my wireless password?
The default password is labeled at the back of the AP device. If the password has been
altered, please connect the AP device to the computer using a cable and follow the
steps below:
1. Visit http://tplinkap.net, and log in with the username and password you set for the
AP device.
2. Go to
Settings
>
Wireless
mark it down for future use.
Q2. How to retrieve the username and password of the web management
page?
The default username and password of the web management page are
case). If the password has been altered, please follow the steps below:
1. Reset the router to factory default settings: with the device powered on, use a pin to
press and hold the Reset button for five seconds until the Power LED starts blinking,
then release the button;
2. Visit http://tplinkap.net;
3. Enter
admin
(in lower case) as both username and password to log in.
Note: You'll need to reconfigure the AP device. Please mark down your new password for future use.
Q3. I cannot log into the AP device's web management page, what can
I do?
This can happen for a variety of reasons, please try the methods below and try again.
1. Make sure the AP device connects to the computer correctly and the corresponding
LED indicator(s) light up.
2. Make sure the IP address of your computer is configured as
automatically
and
3. Make sure the
http://tplinkap.net
4. Check your computer's settings:
1 ) Go to
Start
>
and
tasks;
2 ) Click
Internet Options
3 ) Click Connections, select
>
Wireless
setings. Locate the password on the page and
Obtain DNS server address
you input is right.
Control Panel
>
Network and
on the bottom left;
Never dial a
Obtain an IP address
automatically.
Internet, and click
connection;
admin
(in lower
View network status
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