Polycom VVX 201 Quick Start Manual page 2

Place Calls
You can only have one active call in progress on your
phone. You can use the handset, speakerphone, or
headset for calls. During a call, you can change modes
by picking up the handset, or by pressing
To place a call, do one of the following:
Pick up the handset, press or
•
the phone number, and press Send.
Enter the phone number, press Dial and
•
pick up the handset, or press .
From the Lines screen, press the Line key,
•
enter the phone number, and select Send.
Select a Favorite from the Home screen.
•
Select a contact from the Recent Calls list and select Dial.
•
Select a contact from the Contact
•
Directory and select Dial.
Answer Calls
You can answer calls using the handset,
speakerphone, or a headset.
To answer a call, do one of the following:
To answer with the speakerphone, press
•
or press the Answer soft key.
To answer with the handset, pick up the handset.
•
To answer with a headset, press
•
End Calls
You can only end active calls. To end a held
call, you must resume the call first.
To end an active call: » Replace the handset in the
cradle, press
or press the End Call soft key.
To end a held call:
1. Highlight the held call
and press Resume.
2. Press End Call.
Polycom VVX 201
® ®
Hold and Resume Calls
You can have multiple calls on hold
and resume a call at any time.
To hold a call:
or .
To resume a call:
, enter
Transfer Calls
You can transfer calls to any contact and
choose the way to transfer the call.
To transfer a call:
1. Press and hold the Transfer soft key.
2. Choose Blind or Consultative.
3. Dial a number or choose a contact. If you chose
Blind, the call is transferred immediately.
4. If you chose Consultative, press the Transfer
soft key after speaking with your contact.
Forward Calls
You can forward an incoming call to a contact
or forward all incoming calls to a contact.
To forward all incoming calls:
1. On the Home Screen, select Forward.
.
2. Choose either Always, No Answer, or Busy.
3. Enter a contact's number, and select Enable.
If you chose No Answer, you can enter the
number of rings before the call is forwarded.
To disable call forwarding:
or , 1. On the Home Screen, select Forward or on
the Idle Screen, press the Fwd soft key.
2. If you have more than one line, select a line.
3. Choose your forwarding type and select Disable.
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» Highlight the call and
press the Hold soft key .
» Highlight the call and
press the Resume soft key .
Manage Voicemail
When you have new voicemail messages, the
messages icon displays on your line.
To access the voicemail system:
1. On the Home screen, select Msgs, or dial *95.
2. Select Message Center > Connect.
Initial Setup, select:
0 – to select mailbox options and then select:
1 – to record unavailable greeting
2 – to record busy greeting
3 – to record your name
5 – to reset your password
Listen to Messages, select:
1 – to play Messages
During playback:
1 – to Skip envelope info
* – to Rewind message
# – to Fast Forward message
2 – to Start message again
3 – for Advanced Options
4 – to Skip to previous message
5 – to Repeat current message
6 – to Skip to next message
7 – to Delete message
9 – to Save message
Contact Directory
To view the Contact Directory:
» From the Home screen, select
Dirs > Contact Directory.
To add a contact to the Contact Directory:
1. In the Contact Directory, select Add.
2. Enter the contact's information and select Save.