Aftercare - Hoover HH74DBXP User Instructions

The cooking zones do not simmer or only fry gently
Only use flat-bottomed pans. If light is visible between the pan and the
hob, the zone is not transmitting heat correctly.
The pan bottom should fully cover the diameter of the selected zone.
The cooking is too slow
Unsuitable pans are being used. Only use flatbottomed utensils, that
are heavy and have a diameter at least the same
as the cooking zone.
Small scratches or abrasions on the hob's glass surface
Incorrect cleaning or rough-bottomed pans are used; particles like
grains of sand or salt get between the hob and the bottom of the pan.
Refer to the "CLEANING" section; make sure that pan bottoms are
clean before use and only use smooth bottomed pans. Scratches can
be lessened only the cleaning is done correctly.
Metal marks
Do not slide aluminium pans on the hob. Refer to the cleaning
recommendations.
You use the correct materials, but the stains persist.
Use a razor blade and follow the "CLEANING" section.
Dark stains
Use a razor blade and follow the "CLEANING" section.
Light surfaces on the hob
Marks from an aluminium or copper pan, but also mineral, water or
food deposits; they can be removed using the cream cleaner.
Caramelisation or melted plastic on the hob.
Refer to the "CLEANING" section.
The hob does not operate or certain zones don't work
The shunts are not positioned correctly on the terminal board.
Have a check made that the connection is done he control panel is
locked. Unlock the hob.
Heater d splay
F0
Fc
Ft
FE
Fb
FU / FJ
FA
FC / Fd
Fr
Fault
Touch control software error.
Touch control zone is too hot
and has turned off all the
heaters.
Touch control temperature
sensor can be damaged.
Touch control temperature
sensor can be damaged.
Excessive sensitivity
on any key.
Security keyboard error
Security software error
Security software error
Relays security error
The hob does not cut off.
The control panel is locked. Unlock the hob.
Frequency of on/off operations for cooking zones
The on-off cycles vary according to the required heat level:
- low level: short operating time,
- high level: long operating time.
The cooktop is not working.
Check the condition of the fuses / circuit breakers at your
location.Check to see if you are experiencing a power failure.
The cooktop has turned itself off.
The main switch (ON/OFF key) was accidentally touched or there is
any object above any key. Turn the unit on again without any object
about the keyboard. Enter your settings again.
Display F and numbers
If F and numbers appears in the display, your unit has detected a fault.
The following table list actions you can take to correct the problem.

9. AFTERCARE

Before calling out a Service Engineer please check the following:
— that the plug is correctly inserted and fused;
If the fault cannot be identified switch off the appliance — do not
tamper with it — call the Aftercare Service Centre. The appliance is
supplied with a guarantee certificate that ensures that it will be
repaired free of charge at the Service Centre.
Act on
If error has occurred disconnected and connect again the cooktop to the power supply. If error persist,
call after-sales service. If error appears suddenly in a normal operation, call after-sales service.
Wait until temperature goes down, Cook-top will be recoverd when temperature reaches a normal
value. When the message disappears, the hob may be used again.
Wait until temperature goes down. If message persist when temperature reaches an environment
value, call after-sales service.
Wait until temperature goes down. If message persist when temperature reaches an environment
value, call after-sales service.
See if cook-top is mounted correctly. Be sure that keys touch correctly the glass surface.
This error is a keyboard auto-check. It disappears when autocheck return to secure value. If error
persist, call after-sale service.
This error is a software auto-check. It disappears when auto-check return to secure value. If error
persist, call after-sale service.
This error is a software auto-check. It disappears when auto-check return to secure value. If error
persist, call after-sale service.
Any relay driver can have any problemn. Remove cook-top from the power supply, wait a minute
and switch on again. If error persist, call after-sale service.
10 GB