1. Manuals
  2. Brands
  3. Royal Manuals
  4. Telephone
  5. 600sc
  6. Instruction manual

Royal 600sc Instruction Manual

Royal alpha 600sc pos: instruction manual
Hide thumbs
Table of Contents

Advertisement

Quick Links

Contents
Before Starting ..................................................................................................................................................... 1
What is in the Box? ............................................................................................................................................. 2
Important Phone Numbers ............................................................................................................................. 2
Plugging in and Putting in the Batteries .................................................................................................... 3
Installing the Paper Roll.................................................................................................................................... 5
Installing the Barcode Reader ..................................................................................................................... 6
PC-Based Software ............................................................................................................................................. 7
Setting the Date And Time.............................................................................................................................. 7
Programming the Sales Tax ............................................................................................................................ 8
Programming Department Keys ................................................................................................................... 9
About the Displays ...........................................................................................................................................10
Opening and Closing the Customer Display........................................................................................10
About the Numeric Display........................................................................................................................12
Using the Mode Key Area ..............................................................................................................................12
Using the Keyboard .........................................................................................................................................14
Using the Cash Drawer ...................................................................................................................................15

Advertisement

Table of Contents
loading

Related Manuals for Royal 600sc

Summary of Contents for Royal 600sc

  • Page 1: Table Of Contents

    Contents 1 Welcome Before Starting ... 1 What is in the Box? ... 2 Important Phone Numbers ... 2 2 Getting Started Plugging in and Putting in the Batteries ... 3 Installing the Paper Roll... 5 Installing the Barcode Reader ... 6 PC-Based Software ...
  • Page 2 Programming High Digit Lock-out (HDLO)... 39 Programming Tax Status ... 40 Programming Department Preset Price ... 41 Assigning Department Number Keys ... 41 Programming Department Names... 42 Programming Scrolling Messages ... 45 Programming Scrolling Message Display Times... 46 Alpha 600sc User’s Guide...
  • Page 3 Running the Department Confirmation Report ...75 Running the PLU Confirmation Report...75 Running the Department Sales Report...76 Running Management Reports ...76 About X Readings ...77 About Z Readings ...77 About Management Reports ...78 Running a Cash-In-Drawer Report...78 Running a Clerk Report...79 Alpha 600sc User’s Guide Contents...
  • Page 4 Cash Sale With Tendering Change ... 98 Cash Sale Without Tendering Change... 99 Charge Sale... 99 Coupon Discount Sale...100 Credit Return...101 Credit Sale...101 Dept Shift Key...101 Exempting Tax On An Item...102 Exempting Tax on the Entire Sale ...102 Alpha 600sc User’s Guide...
  • Page 5 Voiding a PLU Sale with a Coupon Discount ... 115 Voiding a Plu Sale with a Minus Percentage Discount... 116 Voiding a PLU Sale with a Plus Percentage Rate ... 116 Voiding a Plus Percentage Sale... 117 Voiding A Sale ... 117 Alpha 600sc User’s Guide...
  • Page 6 Example Tax Chart ...122 The Worksheet ...123 Programming the State Tax ...124 B GST/PST System for Canada...125 Canadian Tax Programming Example ...125 C Product Information ...128 Specifications and Safety ...128 Safety Notice...129 Limited Warranty...130 Description Tables ...131 Index ...134 Alpha 600sc User’s Guide...

  • Page 7: Welcome

    HAPTER Welcome Congratulations on purchasing your new Royal cash register! This register is designed to be easy to use, helping you to focus on running your business. Before Starting Before you start using this manual to set up and customize your cash register, you should know the following.

  • Page 8: What Is In The Box

    What is in the Box? Look for and unwrap the following: • Cash Register • 1 starter roll of standard thermal paper, Royal Reorder Number 013127 (57.5mm). • Journal Spindle, installed in the printer compartment • Barcode reader located in a small box •...

  • Page 9: Getting Started

    These batteries did not come with your cash register and you must purchase them additionally. You should purchase these batteries before you start this section or as soon as possible after setting up the cash register. Alpha 600sc User’s Guide...
  • Page 10 The battery cover is located under the print roller bar, on the slope. • Remove the battery cover. Press the edge at the top of the cover and push to the back. The cover pops off. Alpha 600sc User’s Guide...

  • Page 11: Installing The Paper Roll

    Make sure the paper feeds out from the bottom of the roll, towards the front of the cash register. Alpha 600sc User’s Guide Installing the Paper Roll...

  • Page 12: Installing The Barcode Reader

    The barcode reader plugs into the port on the lower right side of the cash register. Use the directions below to install it. To install and program the barcode reader 1 Unpack the reader from the box. 2 Turn the Mode key to OFF. Handle Alpha 600sc User’s Guide...

  • Page 13: Pc-Based Software

    12 noon. For example: 1:15 P.M. programs as 1315. 8:20 A.M. programs as 0820. To set the date Example 1: To program June 30, 2002 1 Put the PRG key in the Mode key slot and turn it to the PRG position. Alpha 600sc User’s Guide PC-Based Software...

  • Page 14: Programming The Sales Tax

    To program other tax rates, in Step 4, press the following: Table 1 Additional tax rate programming For this tax rate... 7.75% 5.5% 10.5% For more advanced tax rate programming, see Programming Complex Tax Rates on page 69. Press these keys... 7750 5500 10500 Alpha 600sc User’s Guide...

  • Page 15: Programming Department Keys

    2 Using the round Number keys, press 0 and press the Dept 2 key. 3 Press the Amount Tend/Total key. The department information is saved in the cash register. For more information about programming department keys, see Programming Department Keys on page 37. Alpha 600sc User’s Guide Programming Department Keys...

  • Page 16: Getting To Know The Cash Register

    To open and close the customer display 1 To open the rear customer display, pull up, tilt, and rotate to view from any direction. 2 To close, turn the display to face the rear of the machine and press down. Alpha 600sc User’s Guide...
  • Page 17 SUBTTL TAX 1/TAX 2 VOID/CORR * also prints on the receipt or journal tape. Alpha 600sc User’s Guide Appears when... the -%/RA key registers a percent discount amount. Also appears in the Customer Display. the Charge, Check, Amount Tend Total keys are pressed. Also appears in the Customer Display.

  • Page 18: About The Numeric Display

    Training mode. Use the key marked PRG. Turns the cash register off. It also electronically locks the cash drawer. All keys do this. Prints just receipts, does not print a journal tape in the cash register. All keys do this. Alpha 600sc User’s Guide...
  • Page 19 Ringing up Sales and Using Training Mode on page 65. • For more information about running reports, see Running Reports on page 73. Alpha 600sc User’s Guide Does this... Prints just a journal tape in the cash register, does not print a receipt.

  • Page 20: Using The Keyboard

    Setting Up Your Cash Register - the Basics on page 19 and Setting Up Your Cash Register - Advanced on page 36. Department keys and Round number keys letters for programming Total key opens cash drawer Alpha 600sc User’s Guide...

  • Page 21: Using The Cash Drawer

    2 When you are done, push the cash drawer closed. To lock and unlock the cash drawer using the key 1 Using the small key labeled 515, put the key in the lock in the front of the cash drawer. Alpha 600sc User’s Guide Using the Cash Drawer...

  • Page 22: Using The Accessory Drawer

    All new style American paper money, except for the $1 bill, have a strip that glows under ultra-violet (UV) light. The Counterfeit detector feature lets you see that strip before you accept the paper money. Alpha 600sc User’s Guide...

  • Page 23: About Paper Money

    (either in numeric form or spelled out) • Mark the bill using a Universal Counterfeit Detector Pen, which uses special ink that reacts to counterfeit paper currency Alpha 600sc User’s Guide Using the Counterfeit Detector Feature Has this color...
  • Page 24 There are no absolute guarantees to the authenticity of a US dollar bill without the use of very high-end, sophisticated testing methods and devices. 3 Look in window 1 Insert paper bill Alpha 600sc User’s Guide...

  • Page 25: Setting Up Your Cash Register - The Basics

    • Setting clerk and manager passwords • Clearing error codes Using the Displays Your cash register includes two displays: 1 for the clerk and 1 for the customer. The displays feature large, easy to read fluorescent digits for easy viewing. Alpha 600sc User’s Guide...

  • Page 26: The Clerk Display

    / symbol, or the - symbol, see the Alphanumeric Code Chart shown in the next section. Important If you enter the wrong character, press the Void key to backspace and delete that character. Now you can continue. Alpha 600sc User’s Guide...

  • Page 27: Alphanumeric Code Chart

    Other characters are also available. Use the tables in this section to help you find the ones you need. Use this table for lower case letters and numbers. Table 6 Letters and numbers Character Wide Character Alpha 600sc User’s Guide Code Number Space Setting Alphanumeric Descriptions Code...
  • Page 28 Table 7 Special Characters and Punctuation Character Code Number ¡ ¿ á é í ó ú Ä Ü Ö Ï ü Ñ ñ Code Character Number & (comma) (period) (semi colon) > ‘ (apostrophe) “ < Alpha 600sc User’s Guide...

  • Page 29: Using Single Width Characters

    39, the number 5 is programmed using the code 35, and so on. Using Double Wide Characters For extra emphasis, you can program double wide characters for a specific character or a line of characters. Normal Size Alpha 600sc User’s Guide Setting Alphanumeric Descriptions 12 Characters 12 Characters 24 Characters...

  • Page 30: Programming A Store Logo Or A Commercial Message

    Note If you enter the wrong character, press the Void key to backspace and delete that character and then continue. 6 characters 6 characters 12 characters 5 lines, 12 characters each 5 lines, 12 characters each Alpha 600sc User’s Guide...
  • Page 31 COFFEES OF THE WORLD To make a space to separate words, press the 0 key twice or press the 00 key one time. Alpha 600sc User’s Guide 9 9 9 - 5 5 5 - 1 2 1 2 E A S T...
  • Page 32 • Press the Return key. Logo line 5 appears on the display. • Enter the 5th line of the logo, up to 24 characters and then press the Check key. 8 When you are done, turn the Mode key to Off. Alpha 600sc User’s Guide...

  • Page 33: Setting The Commercial Message In The Footer

    • Using the round Number keys area, press 73. • Press the Return key. Footer line 3 appears on the display. • Enter the 3rd line of the logo, up to 24 characters and then press the Check key. Alpha 600sc User’s Guide Setting Alphanumeric Descriptions...

  • Page 34: Setting Clerk Numbers And Names

    After you are done programming clerk numbers, you can check your results. See Printing the Quick Start Program Confirmation Report on page 32. Note If you make a mistake while you are programming the Clerk Numbers, press the Clear key and begin again with Step 3. Alpha 600sc User’s Guide...
  • Page 35 1 Put the PRG key in the Mode key slot and turn it to either the REG1 or REG2 position. 2 Using the round Number keys, press 1, then press the Clerk key. Press 234 and then press the Check key. Alpha 600sc User’s Guide Setting Clerk Numbers and Names...

  • Page 36: Using The Clerk System

    2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys, press 1234 and then press the +%/PO key. Alpha 600sc User’s Guide...

  • Page 37: Setting X And Manager Passwords

    To use manager passwords Example 10: Go to the X mode, using the Manager Password 1212 1 Put the PRG key in the Mode key slot and turn it to the X position. Alpha 600sc User’s Guide Setting X and Manager Passwords...

  • Page 38: Printing The Quick Start Program Confirmation Report

    2 Using the round Number keys, press 999999 and then press the Amount Tend Total key. 3 After the Program Confirmation Report prints, press the Feed key to advance the complete report out of the cash register. See the next page for an example of this report. Alpha 600sc User’s Guide...

  • Page 39: Before Going To Register Mode

    Other options are covered in the chapter called Setting Up Your Cash Register - Advanced, starting on page 36. We also provide examples to help you learn how to use your cash register. For information about the examples, see Examples on page 94. Alpha 600sc User’s Guide...

  • Page 40: Error Codes

    Press the Clear key to continue. If a PE appears in the display, check if you are out of paper. Check for a paper jam. For more information about other solutions, see PE Printer Error on page 91. Alpha 600sc User’s Guide...
  • Page 41 If you did a Half System Clear and the error beep still does not stop, as a last resort, you can do a Full System Clear. For more information about the Full System Clear, see Full System Clear on page 93. Alpha 600sc User’s Guide...

  • Page 42: Setting Up Your Cash Register - Advanced

    When you are done programming your cash register, you can run the Programming Report to see your results. See Running the Program Confirmation Report on page 73. Note While you are programming, the letter P often appears in the display. Alpha 600sc User’s Guide...

  • Page 43: Programming Department Keys

    Password, go to the next step. 3 Press the following, in this order: Press this... 0 or 1 0 or 1 0 to 6 Alpha 600sc User’s Guide Programming Department Keys To specify this... See this page... Standard or gallonage Multiple or single items...
  • Page 44 Check key. If you did not program a Manager Password, go to the next step. To specify this... Tax status Department preset value The department key for this department The department name The information is saved in the cash register See this page... Alpha 600sc User’s Guide...

  • Page 45: Setting Standard And Gallonage Mode

    Programming High Digit Lock-out (HDLO) You can specify the most number of digits that can be rung up in an entry. This feature helps to prevent against large over-rings. If too many digits Alpha 600sc User’s Guide Programming Department Keys Means this...

  • Page 46: Programming Tax Status

    Taxable by TAX 1 and TAX 3 Rates Taxable by TAX 1 and TAX 4 Rates Taxable by TAX 2 and TAX 3 Rates Taxable by TAX 2 and TAX 4 Rates Taxable by TAX 3 and TAX 4 Rates Alpha 600sc User’s Guide...

  • Page 47: Programming Department Preset Price

    99 that you want to use. For example, for Department 63, press the 6 key and then press the 3 key. • Press the Dept Shift key again. Alpha 600sc User’s Guide Programming Department Keys Means this... Taxable by TAX 1, TAX 2 and TAX 3 Rates...

  • Page 48: Programming Department Names

    -, you use the round Number keys to type the correct alphanumeric code. See the Alphanumeric Code Chart shown in the next section. Important If you enter the wrong character, press the Void key to backspace and delete that character. Now you can continue. Alpha 600sc User’s Guide...
  • Page 49 For example, to program Y E S, type 01 Department Shift key Y 01 E 01 S. For more information, see Using Double Wide Characters on page 23. Table 13 Letters and numbers Character Wide Character Alpha 600sc User’s Guide Code Number Space Programming Department Keys Code...
  • Page 50 Table 14 Special Characters and Punctuation Character Code Number Character ¡ ¿ á é í ó ú Ä Ü Ö Ï ü Ñ ñ Code Number & (comma) (period) (semi colon) > ‘ (apostrophe) " < Alpha 600sc User’s Guide...

  • Page 51: Programming Scrolling Messages

    ASK ABOUT OUR DAILY SPECIALS WE DELIVER 10% DISCOUNT ON THURSDAYS FREE SODA WITH ANY SANDWICH ORDER STORE HOURS 9AM TO 10 PM Alpha 600sc User’s Guide Message Type This message shows... OFF message In the OFF position MODE message...

  • Page 52: Programming Scrolling Message Display Times

    2 digits, and press the Charge key. Number of seconds after the register is turned off before the message starts. To stop the message after it starts, press the Feed key. Settings in seconds: 00–99 Default=05 Alpha 600sc User’s Guide...

  • Page 53: Setting The Mode Message

    3 Using the round Number keys, press 3, press the number of seconds you want to delay as 2 digits, and press the Charge key. SALES message stop Alpha 600sc User’s Guide Programming Scrolling Message Display Times Number of seconds before the register turns into idle mode in PRG, X, Z modes and the message starts.

  • Page 54: Setting The Idle Messages

    Idle message 2 in the PM. Setting the Idle message to 1 combines both Idle messages and runs them all day. Settings in seconds: 0 – 9 0 does not show the time at all. Default=5 Settings: 0 – 1 Default=0 Alpha 600sc User’s Guide...

  • Page 55: Setting The Amount Of Time Letters Appear In The Display

    You must set Flag 16 Option Number 1, 2, or 3 to use this feature. For more information about setting Flags, see Programming Flag Options on page 59. Alpha 600sc User’s Guide Programming the Credit Keys To specify... 0.2 seconds Fast 0.4 -...
  • Page 56 Programming Department Keys on page 37. Important If you enter the wrong character, press the Void key to backspace and delete that character. Now you can continue. 5 When you are done, press the Check key. To get this letter... Alpha 600sc User’s Guide...

  • Page 57: Programming Plu Descriptions

    Password, go to the next step. 3 Press the Qty/Date key to begin programming the PLUs. The PLU prompt appears on the display. 4 Using the round Number keys, press 1 and press the PLU key. Alpha 600sc User’s Guide Programming PLU Descriptions...

  • Page 58: Programming Plus With The Barcode Reader

    Press the button on the bottom of the reader to read the UPC. The barcode reader beeps. 5 Using the round Number keys, press 299 and then press the Department 1 key. The PLU name appears on the display. For more Alpha 600sc User’s Guide...

  • Page 59: Setting The Decimal Points

    Example 14: Program the Decimal Point For Option $X.XX, 2 decimal places, normally used in the United States 1 Put the PRG key in the Mode key slot and turn it to the PRG position. Alpha 600sc User’s Guide Setting the Decimal Points Looks like...

  • Page 60: Setting The Rounding Rates

    Regardless of how you specify Rounds to this... Numbers from .1 - .9 to 0 Numbers from .5 - .9 to 1 (U.S. Standard) Numbers from .1 - .9 to 1 Alpha 600sc User’s Guide...

  • Page 61: Programming Coupon Discounts

    1 Setting a High Digit Lock Out (HDLO) number The High Digit Lock Out (HDLO) number limits the number of digits that can be rung up in a coupon discount. This prevents you from accidentally subtracting a large amount. Alpha 600sc User’s Guide Programming Discounts...
  • Page 62 TAX 1 TAX 1 rate on the discounted amount of an item. * TAX 2 TAX 2 rate on the discounted amount of an item. * to this... $ 99,999.99 (Standard setting) 9.99 99.99 999.99 9,999.99 Alpha 600sc User’s Guide...
  • Page 63 Example 17: If HDLO is set to 0, and the Tax Status Number is set to 0 (non-taxable) 1 Put the PRG key in the Mode key slot and turn it to the PRG position. Alpha 600sc User’s Guide Taxable by... To charge the...

  • Page 64: Programming Plus Percentage Add-Ons

    After you are done, you can check your results. See Running the Program Confirmation Report on page 73. To program the Plus Percentage [+%/PO] key Example 19: Program a 10% add-on 1 Put the PRG key in the Mode key slot and turn it to the PRG position. Alpha 600sc User’s Guide...

  • Page 65: Programming Flag Options

    To program flag options Example 20: Select 1 for Flag 3 (Tendering of change is required) 1 Put the PRG key in the Mode key slot and turn it to the PRG position. Alpha 600sc User’s Guide Programming Flag Options...
  • Page 66 Skips amounts equaling zero on financial reports. Does not skip amounts equaling zero on financial reports. The Date prints on sales receipts and management reports. The Date does not print on sales receipts and management reports. to... Alpha 600sc User’s Guide...
  • Page 67 Table 19 Flag options (Continued) This Flag number... Alpha 600sc User’s Guide Sets these actions... The Time prints on sales receipts and management reports. The Time does not print on sales receipts and management reports. The Consecutive Number prints on the receipt.
  • Page 68 Use Canadian tax system of tax on tax. Pertains only to the Canadian tax system. Must be used with Flag 21 set to 1. Include GST in Include GST in PST1 PST2 to... Include GST in PST3 Alpha 600sc User’s Guide...
  • Page 69 Only) (Europe Only) (Europe Only) Alpha 600sc User’s Guide Sets these actions... -% is subtracted and +% is added to department totals on X/Z readings. -% is not subtracted and +% is not added to department totals on X/Z readings.
  • Page 70 Flags 28, 30 and 31 do not apply to the U.S. market. Sets these actions... The Commercial message does not print. The Commercial logo message prints. Second receipt cannot be issued. Second receipt can be issued. to... Alpha 600sc User’s Guide...

  • Page 71: Ringing Up Sales And Using Training Mode

    For more information about setting up the basics on your cash register, see Setting Up Your Cash Register - the Basics on page 19. Reminder You do not need to press the Decimal Point key when ringing up a price. Alpha 600sc User’s Guide...
  • Page 72 6 Make any change needed and place the money you are given in the cash drawer. 7 Close the cash drawer. 8 Give the customer the receipt, if the cash register is set to print receipts. You are ready to ring up another sale. Alpha 600sc User’s Guide...

  • Page 73: Ringing Up Sales With The Barcode Reader

    Register mode until you stop Training mode. When the cash register is in Training mode, asterisks **** print instead of transaction numbers. When you stop Training mode, the transaction Alpha 600sc User’s Guide Using Training Mode...
  • Page 74 Password, go to the next step. 3 Using the round Number keys, press 555555 and then press the Amount Tend Total key. 4 Now you can move the Mode key to the REG1 or REG2 position and use the cash register. Alpha 600sc User’s Guide...

  • Page 75: Programming Complex Tax Rates

    Save this manual in a safe place so you have it for future programming. After you are done programming, you can print Confirmation Reports to check your results. For more information, see Running Reports on page 73. Alpha 600sc User’s Guide...

  • Page 76: Setting The Tax Rates

    • VAT (Value Added Tax) - means that the tax amount is included in the price of the item. See the Royal website for the tax table codes for your particular state. After you have the tax table codes for your state, see Calculating State Tax Table Codes on page 118 for help or contact your local state government office for the current tax rates.
  • Page 77 Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys area, press 132 and press the Void key. Alpha 600sc User’s Guide Setting the Tax Rates...
  • Page 78 Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys area, press 2, press the Tax 1 key, press 5000, and then press the Tax 2 key. Alpha 600sc User’s Guide...

  • Page 79: Running Reports

    2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Using the round Number keys, press 999999 and then press the Amount Tend Total key. Alpha 600sc User’s Guide...
  • Page 80 Taxable status programmed with a single tax rate. Taxable status programmed with a second tax rate. Taxable status programmed with Tax 3 rate. Taxable status programmed with Tax 4 rate. Taxable status programmed with more than 1 tax rate. Alpha 600sc User’s Guide...

  • Page 81: Running The Department Confirmation Report

    2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. 3 Press the PLU key. Alpha 600sc User’s Guide Running the Department Confirmation Report...

  • Page 82: Running The Department Sales Report

    You can run all reports in the X position. • Z reports are run at end of day, end of the week, or end of the month. These reports do clear the transaction memory in the cash register. Alpha 600sc User’s Guide...

  • Page 83: About X Readings

    • Z2 reading — Commonly known as a weekly or monthly reading. This reading prints transaction totals either on a weekly or monthly basis (not both) and resets all transaction totals to zero except the Running Grand Total. Alpha 600sc User’s Guide Running Management Reports...

  • Page 84: About Management Reports

    Prints this report symbol... This report is available... Financial, PLU, Department Range, Clerk, Hourly, Cash-In-Drawer Financial Financial, PLU, Clerk, Hourly Financial This report is also known as... Mid-Day Mid-Week or Mid-Month End-Of-Day or Daily-Close-out Weekly or Monthly Alpha 600sc User’s Guide...

  • Page 85: Running A Clerk Report

    For an example Financial report, see Financial Report Example on page 80. To print a Financial report 1 Put the Z key or the PRG key in the Mode key slot and turn it to the X or Z position. Alpha 600sc User’s Guide Running Management Reports...

  • Page 86: Financial Report Example

    Flag 23 on page 63. • GROSS SALES TOTAL (GROSS) - Shows the total of all sales registered. The Gross Sales Total includes net sales total (NET), coupon Alpha 600sc User’s Guide...
  • Page 87 Password, go to the next step. 3 In the round Number keys area, press 1 and then press the Z1 Counter starting number as 4 digits (for example 0001) and then press the Return key. Alpha 600sc User’s Guide Running Management Reports...

  • Page 88: Running An Hourly Report

    Check key. If you did not program a Manager Password, go to the next step. 3 In the round Number keys area, press 11 and the Amount Tend Total key. The Hourly report prints. Alpha 600sc User’s Guide...

  • Page 89: Running Plu Reports

    2 digits; for example 01. 4 Enter the Ending Dept Number as 2 digits. 5 Press the PLU key. The sales history for the PLUs assigned to the departments in the specified range prints. Alpha 600sc User’s Guide Running Management Reports...

  • Page 90: Maintenance And Options

    Fahrenheit or above 104 degrees Fahrenheit), allow the temperature inside the machine enough time to reach room temperature before turning it on. • If you need electronic service, take the cash register to a Royal authorized service center. For more information, see Limited Warranty on page 130.

  • Page 91: Installing A New Paper Roll

    Make sure both sides are snapped down. • Press the Feed key until the paper catches and moves through the printer. 6 Do one of the following: Alpha 600sc User’s Guide Installing a New Paper Roll Handle...

  • Page 92: Using The Battery System

    You must plug the cash register in before installing or replacing the back-up batteries. All data is erased when you remove the batteries if the cash register is not plugged in before you remove the batteries. Alpha 600sc User’s Guide...

  • Page 93: About The Serial Port

    RegisterLink software. To connect your computer to the serial port, you need a null-modem serial cable that is not included. You can purchase this cable at any computer supply store. Alpha 600sc User’s Guide About the Serial Port...
  • Page 94 The pin description for the serial port on the cash register is shown below. Pin No. Pin number Signal Name Receive Data Transmit Data Signal Grand (Request to send) (Clear to send) OUT(+5V) Power supply for BCR Abbreviation Alpha 600sc User’s Guide...

  • Page 95: Ordering Supplies And Accessories

    For Prices and Availability Call 1-888-261-4555 Monday - Friday 8:30 - 5:00 p.m. (E.S.T.) or visit our web site at www.olivettiofficeusa.com. Prices and Availability Subject to Change Without Notice Alpha 600sc User’s Guide Ordering Supplies and Accessories Part Number CD510002...

  • Page 96: Troubleshooting

    1 Press the Clear key. 2 Turn the Mode key to the PRG, REG, X or Z position you were in before you got the error. Do this... Paper jam or printer failure Misoperation Enter clerk number Communication error Alpha 600sc User’s Guide...

  • Page 97: Sec Code Error Appears In Prg, X Or Z Modes

    This can seriously damage the printer. 4 After the paper jam is successfully removed, if PE still appears, turn the Mode key to the OFF position. Unplug the cash register, wait 10 seconds, and plug it back in. Alpha 600sc User’s Guide PE Printer Error...

  • Page 98: The Register Does Not Work At All

    • As a last resort, perform a Full System Clear procedure. See Full System Clear on page 93. 2 If needed, contact the Royal Customer Support hotline at 1-800-272-6229 for additional assistance. Opening the Drawer When There is no Power If there is no power and you need to open the drawer, make sure the drawer is unlocked by using the 515 Drawer key.

  • Page 99: Half System Clear

    4 Plug in the cash register. 5 Replace the battery. 6 Reprogram the cash register. 7 Continue with normal operations. If Nothing Helps If a problem still persists, call our Customer Service Support Line toll-free at 1-800-272-6229. Alpha 600sc User’s Guide Half System Clear...

  • Page 100: Examples

    Put the REG key in the Mode key slot and turn it to the REG1 position. You are ready to ring up sales. Important You do not need to press the Decimal Point when ringing up a price. Alpha 600sc User’s Guide...
  • Page 101 • Voiding a Department Preset with a Coupon Discount • Voiding a Department Preset with a Minus Percentage Discount • Voiding A Minus Percentage Discount Sale • Voiding a Multiplication of a Department Preset Price • Voiding A Multiplication Sale Alpha 600sc User’s Guide...

  • Page 102: Sample Receipt

    • Voiding a PLU Sale with a Plus Percentage Rate • Voiding a Plus Percentage Sale • Voiding A Sale Sample Receipt The example below shows the general transaction information you see printed on a receipt. Alpha 600sc User’s Guide...

  • Page 103: Transaction Codes

    DEBIT DISCOUNT DUPLICATE RECEIPT NO SALE PAID OUT PRICE* RECD ACCT REFUND SUBTTL Alpha 600sc User’s Guide Means this... Reference Number Amount Being Multiplied Amount of Cash Tendered Plus Percent Cash Transaction Total Change Charge Transaction Total Check Transaction Total...

  • Page 104: Adding Tax To A Non-Taxable Department

    Tax 4 Rate Applied to a Sale Total of Sale Represents Tax Total if Option 1 is selected on Flag 24. For more information, see Programming Flag Options on page 59 Void Number of Items Being Multiplied key. key. key. key. key. Alpha 600sc User’s Guide...

  • Page 105: Cash Sale Without Tendering Change

    To ring a charge sale 1 In the Number keys area, press 100, and then press the 2 Press the You do not have to enter any amounts before pressing the Alpha 600sc User’s Guide Cash Sale Without Tendering Change key. key.

  • Page 106: Coupon Discount Sale

    In the following example, the TAX STATUS NUMBER for the Coupon key is programmed for the option 01. To ring a coupon discount sale 1 In the Number keys area, press 100 and then press the key. key. Alpha 600sc User’s Guide key. key. key. key. key.

  • Page 107: Credit Return

    Department 21 (non-taxable) and $3.00 in Department 1 and compute change from $10.00 cash tendered. To ring a sale using the Dept Shift key 1 In the Number keys area, press 100, and then press the Alpha 600sc User’s Guide key. key. key.

  • Page 108: Exempting Tax On An Item

    To ring an entire sale without charging tax 1 In the Number keys area, press 100, and then press the 1 In the Number keys area press 150, and then press the key. key. key. key. key, and then key. key. key. key. Alpha 600sc User’s Guide...

  • Page 109: Gallonage Sales Transaction

    1 In the Number keys area, press 100, and then press the 2 Press the Note If the Minus Percentage Discount Rate is NOT programmed, type in the discount rate before pressing the 3 Press the Alpha 600sc User’s Guide Gallonage Sales Transaction key. key. key. key.

  • Page 110: Multiplication Of A Department Unit Price

    Multiplication Sale Example 39: Ring up three $1.00 items in Department 1. To ring a multiplication sale 1 In the Number keys area, press 3, and then press the key. key. key. key. key. key. key. key. Alpha 600sc User’s Guide...

  • Page 111: Multiplying By A Fraction

    Note The number of times the No-Sale key is used appears on the Management Reports. For more information about these reports, see Running Management Reports on page 76. Alpha 600sc User’s Guide key. key. key. The cash register drawer opens.

  • Page 112: Overriding A Plu Sale

    1 In the Number keys area, press 1, and then press the 2 Press the Note PLUs follow the same procedure for ringing up Coupons, Refunds, Minus Percentage Discounts, Plus Percentages, and so on. key. key. key. key. key. key. Alpha 600sc User’s Guide...

  • Page 113: Plu Sale With Plu Description

    PLUs percentage is added. To ring a PLUs percentage sale 1 In the Number keys area, press 100, and then press the Alpha 600sc User’s Guide PLU Sale With PLU Description key. key.

  • Page 114: Received-On-Account Sale

    Ring up the number 1234567 in a standard sale. Note Using the reference number is not recorded in any activity counter or sales totals on the Management Reports. key. key. key. key. key. key. Alpha 600sc User’s Guide...

  • Page 115: Return Sale

    Example 51: Ring up a $15.00 item in Department 1, split the total of the sale between $5.00 in cash payment and $10.90 in charge payment. To ring up a Split Tendering sale 1 In the Number keys area, press 1500, and then press the Alpha 600sc User’s Guide key. key. key.

  • Page 116: Temporarily Overriding A Plu Price

    1 In the Number keys area, press 100, and then press the 2 Press the 1 In the Number keys area, press 1000, and then press the 2 Press the key. key. key in Step 4 of the example above. key. key. key. key. key. key. key. Alpha 600sc User’s Guide...

  • Page 117: Voiding A Coupon Sale

    Department 2 prices, then void the Department 1 entry. To void a department preset price 1 Press the 2 Press the 3 Press the 4 Press the 5 Press the Alpha 600sc User’s Guide key. key. key. key. key. key.

  • Page 118: Voiding A Department Preset With A Coupon Discount

    To void a department preset with a minus percentage discount 1 Press the 2 Press the key. key. key. key and then press the key. key. key and then press the key and then press the key. key. key. key, and then press key. key. Alpha 600sc User’s Guide...

  • Page 119: Voiding A Minus Percentage Discount Sale

    To void a multiplication of a department preset price 1 In the Number keys area, press 3, and then press the 2 Press the Alpha 600sc User’s Guide Voiding A Minus Percentage Discount Sale key. key, press the key, and then press the key.

  • Page 120: Voiding A Multiplication Sale

    1 In the Number keys area, press 3, press the 2 In the Number keys area, press 1, press the key. key. key. key. key. key. key. key. key. key. key, and then press key. key, and then press Alpha 600sc User’s Guide...

  • Page 121: Voiding A Plu Sale

    To void a PLU sale with a coupon discount 1 In the Number keys area, press 1, press the 2 In the Number keys area, press 20, press the 3 Press the Alpha 600sc User’s Guide key. key. key. key.

  • Page 122: Voiding A Plu Sale With A Minus Percentage Discount

    3 Press the key is pre-programmed for 10%. Ring up PLU #1, deduct 10%, key, and the key. key. key. key, and the key. key. key. key. key, and then press key. key, and then press Alpha 600sc User’s Guide...

  • Page 123: Voiding A Plus Percentage Sale

    3 Press the Voiding A Sale Example 67: Void a $1.00 item in Department 1. To void a sale 1 In the Number keys area, press 100, press the 2 Press the Alpha 600sc User’s Guide key. key. key. key. key.

  • Page 124: A Calculating State Tax Table Codes

    Calculating State Tax Table Codes This appendix shows you how to program your cash register for state tax. Check the Royal website at www.royal.com for the established state tax table rates. The State Tax Code represents a series of codes which are derived from your State's Retail Tax Chart to give you the highest level of accuracy in charging sales and other taxes.
  • Page 125 • The Base Tax - A base tax is defined by local or state government and refers to the minimum point where no tax is charged. If no tax is charged from .0 cents to .12 cents, then .12 cents is your base tax. Alpha 600sc User’s Guide Calculating Your Tax...
  • Page 126 240096 Example: Irregular breakpoint sequence: 13, 19, 23, 27, 27, 1029 Press... Tax 2 Tax 2 Tax 2 4% Tax Table Rate . The multiplier is the number which Appears as... 0.13 0.19 0.23 Alpha 600sc User’s Guide...
  • Page 127 27, Tax 2, 27, Tax 2, 1029, Tax 2, 25, Tax 2, 25, Tax 2, 25, Tax 2, 1025, Tax 2. Using The Worksheet, complete Step G by using the method described. Alpha 600sc User’s Guide Example: Irregular breakpoint sequence: 13, 19, 23, 27, 27, 1029 Press...

  • Page 128: Example Tax Chart

    Appendix A: Calculating State Tax Table Codes Example Tax Chart The following is an example of how a tax chart can look. Note A total of 63 breakpoints can be programmed on this cash register. Alpha 600sc User’s Guide...

  • Page 129: The Worksheet

    Calculating Your Tax The Worksheet Write down your results as you go. Alpha 600sc User’s Guide...

  • Page 130: Programming The State Tax

    Password, go to the next step. 3 In the round Number keys area, press 1 and then press the Tax 1 key. 4 Press 104 and then press the Tax 2 key. 5 Press 6000 and press the Tax 2 key. Alpha 600sc User’s Guide...

  • Page 131: B Gst/Pst System For Canada

    1 Put the PRG key in the Mode key slot and turn it to the PRG position. 2 If you are prompted for a Manager Password, type the password number and then press the Check key. If you did not program a Manager Password, go to the next step. Alpha 600sc User’s Guide...
  • Page 132 5 Type the name of the Department, using the Department keys. For more information about using the Department keys to type letters, see Setting Alphanumeric Descriptions on page 20. When you are done, press the Check key. Alpha 600sc User’s Guide...
  • Page 133 Alphanumeric Descriptions on page 20. When you are done, press the Check key. 10 Program for piggyback (tax on tax) calculation for Canada: Press 21 + 1 + Void Press 22 + 2 + Void For help in Canada, call 888-266-9380. Alpha 600sc User’s Guide Canadian Tax Programming Example...

  • Page 134: C Product Information

    7 digit input and 10 digit readout ECR exclusive alpha numeric printer. Thermal alphanumeric printer - no ribbon needed Standard thermal paper Royal Reorder # 013127 Roughly 28 days after power interruption CMOS RAM Standby - 28W, Operating - 47W...

  • Page 135: Safety Notice

    OFF position. Back-up power is provided through the batteries, but this should not be used for long periods of time. Alpha 600sc User’s Guide Safety Notice Safety Notice...

  • Page 136: Limited Warranty

    Authorized Service Center’s then prevailing rates. The cash register must be taken or sent postage prepaid and insured to a Royal Authorized Service Center. Royal will pay return postage during labor warranty period only.

  • Page 137: Description Tables

    CUPON DISCOUNT DESCUENTO ADD ON INCREMENTO CHARGE CARGO R-A- CUENTA P-O- SALIDAS VOID/CORR ANUL/CORRC SUBTTL SUBTOTAL PLU NO. PLU NO Alpha 600sc User’s Guide FRENCH GERMAN COUPON MINUS REMISE RABATT MAJORATION AUFSCHLAG C-CREDIT KREDIT CORRECTION STORNO SOUS-TOTAL ZWSUMME RENDU RUCKGELD...
  • Page 138 MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT MANAGEMENT REPORT Alpha 600sc User’s Guide...
  • Page 139 YOUR RECEPIT SU RECIDO THANK YOU GRACIAS DEPT DPTO CLERK DEPENDIENTE TIME HORA CREDIT-1 CRED-1 CREDIT-2 CRED-2 PLU No PLU No Alpha 600sc User’s Guide FRENCH GERMAN TL-PLU GESAMT TL-VENDEUR GESAMT VENDEUR KASSIERER NET-TIROIR G-I-S TL-NET NETTO TL-BRUT BRUTTO TL-TVA1...

  • Page 140: Index

    29 clerk system 28 using 29 closing cash drawer 15 code chart, alphanumeric 21, 43 codes, transaction 97 Alpha 600sc User’s Guide commercial messages programming 24 setting 27 complex tax rates 70 confirming your settings 32 contacting Royal 2...
  • Page 141 102 gallonage sales transaction 103 minus percentage discount sale modify tip 104 Alpha 600sc User’s Guide multiplication of a department unit price 104 multiplication sale 104 multiplying by a fraction 105 no-sale function 105...
  • Page 142 20 amount of time messages appear on the display 49 clerk names 28 clerk numbers 28 commercial messages 27 decimal points 53 languages 62 machine numbers 30 manager passwords 31 rounding rates 54 scrolling messages 46 Alpha 600sc User’s Guide...
  • Page 143 24 single wide characters 23 worksheet 24 store messages programming 24 supplies, ordering 2 tables, description 131 tax chart, example 122 Alpha 600sc User’s Guide tax rates Canadian 70, 125–127 GST 125–127 PST 125–127 setting 70 VAT 70 tax status...

Table of Contents