HP HPE Alletra 2140 Hardware Manual page 66

Information required:
Support contact:
HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of
upcoming maintenance windows.
Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information.
You can disable automated support case generation during planned maintenance from the Manage Maintenance Windows
page. After a maintenance window is set, no further communication with HPE Support is required.
Note:
Before you attempt to replace the drive:
Do not remove the failed drive until you are ready to install the replacement.
Determine which drive to replace before making the replacement.
To identify a failed drive:
LEDs are solid amber or red or off
Event appears in the Events list
Receipt of an email from the array
Verify that the replacement drive matches the part shown on the RMA work
order.
Procedure
1. Gently pull the front bezel away from the array chassis.
The bezel includes power connection pins on both sides.
1 Bezel
RMA (Return Materials Authorization) work order
Case number
Array name or serial number
The array serial number can be found on the pullout System Info tab.
See Support.
2 Chassis
Documentation Feedback: doc-feedback-hpe-storage@hpe.com
Maintenance Procedures 66