Troubleshooting - Rio PMP300 64MB User Manual

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This section provides some useful information regarding setup and
operation of your Rio PMP300.
The computer displays a message that "no communications port" was found, or
that it "cannot find the Rio player.".
First, check the following:
make sure the parallel port adapter and cables are properly connected
check the battery charge using the charge indicator on the Rio LED
verify that the parallel port is enabled and working using the Windows
98/95 Device Manager
try removing other parallel port devices
check and see if the parallel port is enabled in your system BIOS
Important—Before making any changes to your system BIOS, consult your
motherboard manufacturer's user guide.
The AA battery inside Rio drains even if I haven't used the Rio player some time.
What causes this?
The Rio player always uses some battery power. When Rio is turned "off," it
actually is in a low-power mode. If you know you will not use Rio for a while,
remove the AA battery to preserve its charge.
Can I use any flash memory card to increase my Rio player's memory?
No. The Rio PMP300 uses a 3.3 volt (v) flash ROM memory card only. Do not use
5v cards. You can purchase the correct memory upgrade for your Rio PMP300
player from Diamond Customer Service (1-800-4-M
Online Store at www.diamomdmm.com/rio for convenient online shopping. Flash
memory cards may also be purchased from retail electronic stores.
Why can't I play the tracks I have loaded on an external flash memory card before
tracks already loaded on Rio's internal memory?
Rio always plays tracks that are loaded into its internal memory first; then it
plays any tracks loaded on an external flash memory card.
Why don't the buttons on Rio respond when pressed?
Check the Hold switch (see description, page 13). Check battery charge.
When downloading an MP3 file to Rio, I get a message that says I cannot
download a first generation, copyrighted file. Why do I receive this message?
The file you attempted to download is a duplication of a copyrighted file.
Copyright laws prohibit serial copying of such files. Rio will not allow you to
T
ROUBLESHOOTING
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Troubleshooting 17