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Dell P75F003 Service Manual

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Dell G3 15
Service Manual
Computer Model: Dell G3 3579
Regulatory Model: P75F
Regulatory Type: P75F003

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Summary of Contents for Dell P75F003

  • Page 1 Dell G3 15 Service Manual Computer Model: Dell G3 3579 Regulatory Model: P75F Regulatory Type: P75F003...
  • Page 2 GUID-089FFA4B-3A62-4B51-BDE1-309C58A451D9 Status Released © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. 2018 - 04 Rev. A00...
  • Page 3 Contents 1 Before working inside your computer......................9 Before you begin ................................9 Safety instructions................................9 Recommended tools................................ 10 Screw list................................... 10 2 After working inside your computer......................12 3 Removing the base cover..........................13 Procedure..................................13 4 Replacing the base cover..........................16 Procedure ..................................
  • Page 4 Post-requisites..................................30 13 Removing the fan............................31 Prerequisites..................................31 Procedure..................................31 14 Replacing the fan............................33 Procedure ..................................33 Post-requisites..................................34 15 Removing the processor fan........................35 Prerequisites..................................35 Procedure..................................35 16 Replacing the processor fan........................36 Procedure..................................36 Post-requisites..................................36 17 Removing the solid-state drive/Intel Optane....................37 Prerequisites..................................
  • Page 5 Post-requisites..................................52 25 Removing the speakers..........................53 Prerequisites..................................53 Procedure..................................53 26 Replacing the speakers..........................54 Procedure ..................................54 Post-requisites................................. 55 27 Removing the heat sink..........................56 Prerequisites..................................56 Procedure..................................56 28 Replacing the heat sink..........................58 Procedure ..................................58 Post-requisites................................. 59 29 Removing the display assembly......................... 60 Prerequisites..................................
  • Page 6 Post-requisites..................................79 Entering the Service Tag in the BIOS setup program....................79 37 Removing the power button with fingerprint reader...................80 Prerequisites..................................80 Procedure..................................80 38 Replacing the power button with fingerprint reader...................82 Procedure ..................................82 Post-requisites..................................83 39 Removing the palm-rest and keyboard assembly..................84 Prerequisites..................................
  • Page 7 Procedure ..................................101 Post-requisites................................102 49 Removing the display cable........................103 Prerequisites..................................103 Procedure..................................103 50 Replacing the display cable........................105 Procedure ..................................105 Post-requisites................................106 51 Removing the display back-cover and antenna assembly................107 Prerequisites..................................107 Procedure..................................107 52 Replacing the display back-cover and antenna assembly................109 Procedure ..................................109 Post-requisites................................
  • Page 8 Enhanced Pre-Boot System Assessment (ePSA) diagnostics................. 124 Running the ePSA diagnostics..........................125 System diagnostic lights..............................125 Wi-Fi power cycle................................126 Flea power release................................127 57 Getting help and contacting Dell.......................128 Self-help resources.................................128 Contacting Dell................................128 Contents...
  • Page 9 You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.
  • Page 10 CAUTION: When you disconnect a cable, pull on its connector or on its pull tab, not on the cable itself. Some cables have connectors with locking tabs or thumb-screws that you must disengage before disconnecting the cable. When disconnecting cables, keep them evenly aligned to avoid bending any connector pins. When connecting cables, ensure that the ports and connectors are correctly oriented and aligned.
  • Page 11 Component Secured to Screw type Quantity Screw image Hinge brackets Display back-cover and M2x2 antenna assembly I/O board Palm rest and keyboard M2.5x2.5 assembly Power-adapter port Palm rest and keyboard M2x2 assembly Power-button board Palm rest and keyboard M2x2 assembly Power button with Palm rest and keyboard M2x2...
  • Page 12 Identifier GUID-06588814-2678-4667-9FF9-C009F4BCE185 Status Released After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer. Replace any media cards, discs, or any other parts that you removed before working on your computer.
  • Page 13 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-1D538876-28D5-4187-9363-86269B713AA0 Status Released Procedure Remove the eight screws (M2.5x6) that secure the base cover to the palm rest and keyboard assembly.
  • Page 14 Pry the base cover from the right side and lift it off the palm rest and keyboard assembly. NOTE: The following steps are applicable only if you want to further remove any other component from your computer. Peel the tape that secures the battery cable to the system board. Disconnect the battery cable from the system board.
  • Page 15 Press and hold the power button for 5 seconds to ground the computer and drain the flea power. Removing the base cover...
  • Page 16 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-AD2A7DAC-6C3E-4CCE-ADD0-FE0A298DC3C6 Status Released Procedure Connect the battery cable to the system board, if applicable.
  • Page 17 Align the tabs on the base cover with the slots on the palm-rest assembly and snap it into place. Tighten the two captive screws (M2.5) that secure the base cover to the palm rest and keyboard assembly. Replace the eight screws (M2.5x6) that secure the base cover to the palm rest and keyboard assembly. Replacing the base cover...
  • Page 18 Replacing the base cover...
  • Page 19 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-5BAAC44D-C63C-4E84-8264-5FBA1D4F995B Status Released Prerequisites...
  • Page 20 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-BD896D94-E9E2-49E6-B834-306E85F82837 Status Released Procedure Align the screw holes on the battery with the screw holes on the palm rest and keyboard assembly.
  • Page 21 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-5BAAC44D-C63C-4E84-8264-5FBA1D4F995B Status Released Prerequisites...
  • Page 22 Removing the memory modules...
  • Page 23 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-CDC47BC0-B367-45BE-B22B-CDD15737FB53 Status Released Procedure Align the notch on the memory module with the tab on the memory-module slot.
  • Page 24 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-5BAAC44D-C63C-4E84-8264-5FBA1D4F995B Status Released Prerequisites...
  • Page 25 Slide and remove the wireless card from the wireless-card slot. Removing the wireless card...
  • Page 26 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-C803C3FF-D235-4D06-BF4B-070CAF9D0349 Status Released Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.
  • Page 27 Identifier GUID-742603A9-6883-4879-8F67-7C3DC7AFB5AD Status Released Post-requisites Replace the base cover. Replacing the wireless card...
  • Page 28 After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.
  • Page 29 Using a plastic scribe, gently pry the coin-cell battery out of the battery socket on the I/O board. Removing the coin-cell battery...
  • Page 30 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-867EB42D-52B8-436F-9BD2-24BD842EB9C7 Status Released Procedure With the positive-side facing up, snap the coin-cell battery into the battery socket on the I/O board.
  • Page 31 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-5BAAC44D-C63C-4E84-8264-5FBA1D4F995B Status Released Prerequisites...
  • Page 32 Lift the fan off the palm rest and keyboard assembly. Removing the fan...
  • Page 33 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-802B3DCE-DB4A-4D01-960D-DAFAD77D93F1 Status Released Procedure Align the screw holes on the fan with the screw holes on to the palm rest and keyboard assembly.
  • Page 34 Identifier GUID-742603A9-6883-4879-8F67-7C3DC7AFB5AD Status Released Post-requisites Replace the base cover. Replacing the fan...
  • Page 35 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-5BAAC44D-C63C-4E84-8264-5FBA1D4F995B Status Released Prerequisites...
  • Page 36 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-29BDC32B-A0D0-4B0E-A0D1-6266AF234F5E Status Released Procedure Align the screw holes on the processor fan with the screw holes on the palm rest and keyboard assembly.
  • Page 37 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-5BAAC44D-C63C-4E84-8264-5FBA1D4F995B Status Released Prerequisites...
  • Page 38 Removing the solid-state drive/Intel Optane...
  • Page 39 After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive.
  • Page 40 Identifier GUID-742603A9-6883-4879-8F67-7C3DC7AFB5AD Status Released Post-requisites Replace the base cover. Replacing the solid-state drive/Intel Optane...
  • Page 41 After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
  • Page 42 Disconnect the interposer from the hard-drive assembly. Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive. Lift the hard drive off the hard-drive bracket. Removing the hard drive...
  • Page 43 After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive.
  • Page 44 Align the screw holes on the hard-drive assembly with the screw holes on the palm rest and keyboard assembly. Replace the two screws (M2x3) that secure the hard-drive assembly to the palm rest and keyboard assembly. Fold the hard-drive cable and connect it to the system board. Slide the hard-drive cable into the connector on the system board and close the latch.
  • Page 45 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-37921292-743B-4ABF-A66A-D7C2C75AAA32 Status Released Prerequisites...
  • Page 46 Removing the touchpad...
  • Page 47 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-3248553A-D3A1-4E32-88A2-825373A26BFA Status Released Procedure...
  • Page 48 Identifier GUID-56AA2BC3-6EFC-43DA-A65A-1B08AC611390 Status Released Post-requisites Replace the battery. Replace the base cover. Replacing the touchpad...
  • Page 49 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-7E5DC50B-52E4-450D-A406-E41951E197AB Status Released Prerequisites...
  • Page 50 Removing the power-adapter port...
  • Page 51 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-A3DB25AE-B77D-4A85-AAA2-026F8D8C69B0 Status Released Procedure Place the power-adapter port into the slot and adhere the power-adapter port on the palm rest and keyboard assembly.
  • Page 52 Identifier GUID-7E4864CB-4C76-44E2-930F-B18E23FB1761 Status Released Post-requisites Replace the wireless card. Replace the base cover. Replacing the power-adapter port...
  • Page 53 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-EE347C11-7D84-4316-9704-CCB5EC75A7AB Status Released Prerequisites...
  • Page 54 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-C595C617-CDCC-46E9-98BB-0E782D53A7CF Status Released Procedure...
  • Page 55 Identifier GUID-90AC810E-8499-45B3-836C-CC771A88897B Status Released Post-requisites Replace the base cover. Replacing the speakers...
  • Page 56 After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.
  • Page 57 Removing the heat sink...
  • Page 58 After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor.
  • Page 59 Identifier GUID-CA6E4297-774B-4E7D-803E-E0B85664B945 Status Released Post-requisites Replace the base cover. Replacing the heat sink...
  • Page 60 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-7E5DC50B-52E4-450D-A406-E41951E197AB Status Released Prerequisites...
  • Page 61 Open the hinges. Lift the palm rest and keyboard assembly at an angle. Slide and remove the palm rest and keyboard assembly off the display assembly. Removing the display assembly...
  • Page 62 After performing all these steps, you are left with the display assembly. Removing the display assembly...
  • Page 63 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-C139CA56-4144-4D70-91C4-DB20FFDD1213 Status Released Procedure...
  • Page 64 Replace the six screws (M2.5x6) that secure the left and right hinges to the system board and palm rest and keyboard assembly. Route the display cable through the routing guides on the fan and the palm rest and keyboard assembly. Slide the display cable into the connector on the system board and close the latch to secure the cable.
  • Page 65 Identifier GUID-7E4864CB-4C76-44E2-930F-B18E23FB1761 Status Released Post-requisites Replace the wireless card. Replace the base cover. Replacing the display assembly...
  • Page 66 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-0B7E1783-C342-48E1-BC79-9E29A39A1F23 Status Released Prerequisites CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default.
  • Page 67 Removing the I/O board...
  • Page 68 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-D1F5899C-5B2E-4F62-BA14-4AB4DE315831 Status Released Procedure Connect the I/O-board cable to the I/O board and close the latch.
  • Page 69 Identifier GUID-48E7A735-384E-4A1F-80BB-16E6DCDC6E41 Status Released Post-requisites Replace the base cover. Replacing the I/O board...
  • Page 70 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-4676A113-655C-485B-92B7-D5464610812F Status Released Prerequisites...
  • Page 71 Open the latch and disconnect the power-button board cable from the I/O board. Gently peel off the tape that secures the power-button board to the palm rest and keyboard assembly. Remove the screw (M2x2) that secures the power-button board to the palm rest and keyboard assembly. Release the power-button board from the tabs and lift the power-button board along with the cable off the palm rest and keyboard assembly.
  • Page 72 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-88A21DFC-F030-4884-9D76-EBD5F738E187 Status Released Procedure Slide the power-button board into the tabs on the palm rest and keyboard assembly and then align the screw hole on the power- button board with the screw hole on the palm rest and keyboard assembly.
  • Page 73 Identifier GUID-376955B5-EF33-42B9-80FD-747E85CBFF8F Status Released Post-requisites Replace the base cover. Replacing the power-button board...
  • Page 74 After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 75 Disconnect the graphics-card fan cable. Open the latch and disconnect the display-assembly cable. Open the latch and disconnect the hard-drive cable. Open the latch and disconnect the I/O-board cable. Open the latch and disconnect the fingerprint-reader cable. Open the latch and disconnect the touchpad cable. Open the latch and disconnect the keyboard back-light cable.
  • Page 76 Remove the three screws (M2.5x2.5) that secure the system board to palm rest and keyboard assembly. Lift the system board off the palm rest and keyboard assembly. Removing the system board...
  • Page 77 After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.
  • Page 78 Close the latch and disconnect the keyboard back-light cable. Close the latch and disconnect the touchpad cable. Close the latch and disconnect the fingerprint-reader. Close the latch and disconnect the I/O-board cable. Close the latch and disconnect the hard-drive cable. Close the latch and disconnect the display-assembly cable.
  • Page 79 Entering the Service Tag in the BIOS setup program Turn on or restart your computer. Press F2 when the Dell logo is displayed to enter the BIOS setup program. Navigate to the Main tab and enter the Service Tag in the Service Tag Input field.
  • Page 80 After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Applicable only for computers that are shipped with fingerprint reader.
  • Page 81 Removing the power button with fingerprint reader...
  • Page 82 After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Applicable only for computers that are shipped with fingerprint reader.
  • Page 83 Identifier GUID-01ABBE32-7D49-4B23-B28D-8E54668E70F5 Status Released Post-requisites Replace the display assembly. Replace the system board. Replace the power-button board. Replace the wireless card. Replace the heat sink. Replace the fan. Replace the solid-state drive/Intel Optane. Replace the battery. Replace the base cover. Replacing the power button with fingerprint reader...
  • Page 84 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-E459B79D-0A2F-49A7-9E66-2D8B2A9FBBBA Status Released Prerequisites...
  • Page 85 Removing the palm-rest and keyboard assembly...
  • Page 86 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-CACCF417-6678-4C23-8898-014D62DDE1C2 Status Released Procedure Place the palm rest and keyboard assembly on a flat surface.
  • Page 87 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-3ADA74FC-0336-48F2-A5E7-1385A56028DF Status Released Prerequisites...
  • Page 88 Removing the display bezel...
  • Page 89 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-B0D7E0A3-C12A-4388-9852-7DB9C3F29C6C Status Released Procedure Align the display bezel with the display back-cover and antenna assembly.
  • Page 90 Identifier GUID-5D275DB5-69D4-4104-BA19-317A6B3443F8 Status Released Post-requisites Replace the display assembly. Replace the wireless card. Replace the base cover. Replacing the display bezel...
  • Page 91 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-22AAB711-4CCD-44DD-B876-829AAE1B90EF Status Released Prerequisites...
  • Page 92 Removing the camera...
  • Page 93 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-3FE8CEAC-ACCD-42A6-8F56-34909B62A7F4 Status Released Procedure Connect the camera cable to the camera module.
  • Page 94 Identifier GUID-2AA7C97E-B719-4F48-B14D-AD810B65E34C Status Released Post-requisites Replace the display bezel. Replace the display assembly. Replace the wireless card. Replace the base cover. Replacing the camera...
  • Page 95 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-83CA62F7-7DC8-484B-AA8D-79D7A29DA7C5 Status Released Prerequisites...
  • Page 96 Peel the tape adhering the display cable to the back of the display panel. Open the latch and disconnect the display cable from the display-panel cable connector. Lift the display panel away from the display back-cover and antenna assembly. Removing the display panel...
  • Page 97 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-CB954CD8-AAD1-4820-8408-E2EC517EAC7F Status Released Procedure Place the display panel on a flat and clean surface.
  • Page 98 Identifier GUID-CF2F5E74-3DE6-49C4-83D3-C56C290B5FF8 Status Released Post-requisites Replace the display bezel. Replace the display assembly. Replace the wireless card. Replace the base cover. Replacing the display panel...
  • Page 99 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-5F89BAD7-9F49-462B-8CD0-9CD45C3725DA Status Released Prerequisites...
  • Page 100 Removing the display hinges...
  • Page 101 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-C679EB8D-99A6-467B-B7A5-7E6AB5C19274 Status Released Procedure Align the screw holes on the hinges and brackets with the screw holes on the display back-cover and antenna assembly.
  • Page 102 Identifier GUID-E12C65B4-C57D-4534-B53B-81EAFBA5213E Status Released Post-requisites Replace the display panel. Replace the display bezel. Replace the display assembly. Replace the wireless card. Replace the base cover. Replacing the display hinges...
  • Page 103 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-C5882CF8-CD60-4AE0-B416-A26D761E0B1A Status Released Prerequisites...
  • Page 104 Removing the display cable...
  • Page 105 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-D0FEE68C-6D4E-477C-B1F8-00D31B8A3B8D Status Released Procedure Route the display cable on the display back-cover and antenna assembly.
  • Page 106 Identifier GUID-F31279BD-04A7-49B4-8E38-680078DEA57D Status Released Post-requisites Replace the display hinges. Replace the display panel. Replace the display bezel. Replace the display assembly. Replace the wireless card. Replace the base cover. Replacing the display cable...
  • Page 107 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-195AE64C-4CE2-4C04-A408-7F28D99144DE Status Released Prerequisites...
  • Page 108 Removing the display back-cover and antenna assembly...
  • Page 109 Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Identifier GUID-E07A33F5-D1A8-41AF-B807-94A4EAD85400 Status Released Procedure Place the display back-cover and antenna assembly on a clean and flat surface.
  • Page 110 Released Downloading the audio driver Turn on your computer. Go to www.dell.com/support. Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.
  • Page 111 Released Downloading the USB 3.0 driver Turn on your computer. Go to www.dell.com/support. Click Product support enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.
  • Page 112 Released Downloading the chipset driver Turn on your computer. Go to www.dell.com/support. Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.
  • Page 113 Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
  • Page 114 Entering BIOS setup program Turn on (or restart) your computer. During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2.
  • Page 115 Identifying the hard drive in BIOS setup program Turn on or restart your computer. Press F2 when the Dell logo is displayed on the screen to enter the BIOS setup program. A list of hard drives is displayed under the System Information in the General group.
  • Page 116 General-System Information DIMM A Size Displays the DIMM A memory size. DIMM B Size Displays the DIMM B memory size. Processor Information Processor Type Displays the processor type. Core Count Displays the number of cores on the processor. Processor ID Displays the processor identification code.
  • Page 117 Table 5. System setup options—System Configuration menu System Configuration Integrated NIC Controls the on-board LAN controller. Enable UEFI Network Stack Enable or disable UEFI Network Stack. SATA Operation Configure operating mode of the integrated SATA hard drive controller. Drives Enable or disable various drives on board. SMART Reporting Enable or disable SMART Reporting during system startup.
  • Page 118 Security Computrace(R) Enable or disable the BIOS module interface of the optional Computrace(R) Service from Absolute Software. Admin Setup Lockout Enable to prevent users from entering Setup when an Admin Password is set. Master Password Lockout Disables the master password support. Hard Disk passwords need to be cleared before changing the setting.
  • Page 119 Intel Software Guard Extensions Advanced Battery Charge Configuration Enable Advanced Battery Charge Configuration from the beginning of the day to a specified work period. Primary Battery Charge Configuration Set the primary battery charge settings with a preselected custom charge start and stop.
  • Page 120 SupportAssist System Resolution Auto OS Recovery Threshold Control the automatic boot flow for SupportAssist System Resolution Console and for Dell OS Recovery tool. SupportAssist OS Recovery Enable or disable the boot flow for SupportAssist OS Recovery tool in the even of certain system errors.
  • Page 121 Identifier GUID-859887F0-B1B4-4530-855E-100D4FDE930A Status Released System and setup password Table 15. System and setup password Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.
  • Page 122 Wait for one minute. Replace the coin-cell battery. Connect the battery cable to the system board. Replace the base cover. Identifier GUID-98AF1E97-58A2-476B-8969-E9659328AED7 Status Released Clearing forgotten passwords Contact Dell technical support to clear the forgotten passwords, see www.dell.com/contactdell. System and setup password...
  • Page 123 Copy the BIOS setup program file to the bootable USB drive. Connect the bootable USB drive to the computer that needs the BIOS update. Restart the computer and press F12 when the Dell logo is displayed on the screen. Boot to the USB drive from the One Time Boot Menu.
  • Page 124 Connect the USB recovery drive to your computer. Restart your computer. Press F12 after the Dell logo is displayed on the screen to access the boot menu. A Preparing one-time boot menu message appears. After the boot menu loads, select the USB recovery device under UEFI BOOT.
  • Page 125 Released Running the ePSA diagnostics Turn on your computer. As the computer boots, press the F12 key as the Dell logo appears. On the boot menu screen, select the Diagnostics option. Click the arrow at the bottom left corner. Diagnostics front page is displayed.
  • Page 126 For example, the power and battery-status light blinks amber two times followed by a pause, and then blinks white three times followed by a pause. This 2,3 pattern continues until the computer is turned off indicating no memory or RAM is detected. The following table shows different light patterns and describes what they indicate.
  • Page 127 Identifier GUID-8CEF1F7A-1327-43EB-9E2E-8EC169AEFE4A Status Released Flea power release Flea power is the residual static electricity that remains on the computer even after it has been powered off and the battery has been removed. The following procedure provides the instructions on how to conduct flea power release: Turn off your computer.
  • Page 128 Status Released Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 17. Self-help resources Information about Dell products and services www.dell.com Dell Help & Support app...
  • Page 129 NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Getting help and contacting Dell...

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