Brother MFC-J2340DW Online User's Manual page 447

Check
Check that you can
"ping" the Brother
machine from your
computer.
Check that your Brother
machine is connected to
the wireless network.
If you have checked and tried all of the above but you are still having problems, see the instructions supplied with
your wireless LAN access point/router to find the SSID (Network Name) and the Network Key (Password)
information and set them correctly.
Related Information
• Network Problems
• Check Network Devices Using the Ping Command
Related Topics:
• Configure Your Machine for a Wireless Network When the SSID is Not Broadcast
®
• Use Wi-Fi Direct
• Print the WLAN Report
• Wireless LAN Report Error Codes
• Print the Network Configuration Report
• Use the Network Connection Repair Tool (Windows)
Action
• All protective packaging has been removed from the machine.
• The ink cartridges are installed correctly.
• The Scanner Cover and the Jam Clear Cover are fully closed.
• Paper is inserted correctly in the paper tray.
• (For wired networks) A network cable is securely connected to the
Brother machine and to the router or hub.
Ping the Brother machine from your computer using the IP address or
the node name in the Windows command prompt or Mac Terminal
application:
ping <ipaddress> or <nodename>.
• Successful: Your Brother machine is working correctly and
connected to the same network as your computer.
• Unsuccessful: Your Brother machine is not connected to the same
network as your computer.
Windows:
Ask your administrator about the IP address and the subnet mask, and
then use the Network Connection Repair Tool.
Mac:
Confirm that the IP address and the Subnet Mask are set correctly.
Print the WLAN Report to check the error code on the printed report.
Interface
Wired/Wireless
Wireless
440