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Other Information
No picture, no sound but TV is on
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Maybe the Signal Type is set wrong. Go to page 13 for more instructions.
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You may have the wrong video input channel selected. Use the ANTENNA button to toggle through the available
video input channels.
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If the device you're connected to has "progressive scan" and you aren't receiving a picture using a component
(Y Pb Pr) connection, you need to change the setting from progressive to interlace. The procedure for changing
this varies. Look for a button on the front of the device (it might be called resolution or display), or see if there
is a switch on the back (it might be labeled "int/prog" or something similar), or the item might be in the menu
system. Consult the user's guide for instructions.
Sound okay, picture poor (analog channels only)
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Check antenna connections. Make sure all of the cables are firmly connected to the jacks.
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Try adjusting the Sharpness to improve weak signals. Go to page 30 for more instructions.
Black box appears on the screen
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Closed caption might be on. Check this setting in the SETUP menu. Go to page 31 for more instructions.
The Remote Control Doesn't Work
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Something might be between the remote and the remote sensor on the device. Make sure there is a clear path and
point directly at the TV.
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Maybe batteries in the remote are weak, dead or installed incorrectly. Put new batteries in the remote.
Problems with Parental Controls
Can't select a certain channel
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The channel may be blocked or not approved through PARENTAL CONTROL SETTINGS.
The rating limits don't work
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You must activate the settings. Go to page 21 for instructions.
I don't remember my password and I want to unlock the TV
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If you forget your password, you can reset it. Make sure the TV is off. Press VOL- on the TV's front panel and then
CLEAR on the remote for approximately 5 seconds. The TV turns on. Enter a new password next time you access
the PARENTAL CONTROL menu or the TIME menu.
The Parental Controls won't let me watch a program even though it's not rated as violent
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Maybe the movie was given an NR (Not Rated) status. Check to see if the Exempt Prgms option is Locked. Refer to
page 24 for instructions.
Connection Problems with a DVD Player, Set-top Box etc.
•
If the device you're connected to has "progressive scan" and you aren't receiving a picture using a component
(Y Pb Pr) connection, you need to change the setting from progressive to interlace. The procedure for changing
this varies. Look for a button on the front of the device (it might be called resolution or display), or see if there
is a switch on the back (it might be labeled "int/prog" or something similar), or the item might be in the menu
system. Consult the user's guide for instructions.
How do I replace my remote
If you need to replace your remote, call 1-800-338-0376. Your remote part number is R130A1. A shipping and
•
handling fee will be charged upon ordering, and the appropriate sales tax. Have your Visa, MasterCard or
Discover Card ready.
42
Chapter 4
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