14 Troubleshooting; Error Codes: Overview - Daikin RXYSCQ5TMV1B Installation And Operation Manual

14 Troubleshooting

▪ The symptoms or malfunction, and details of the defect.
WARNING
▪ Do not modify, disassemble, remove, reinstall or repair
the unit yourself as incorrect dismantling or installation
may cause an electric shock or fire. Contact your
dealer.
▪ In case of accidental refrigerant leaks, make sure there
are no naked flames. The refrigerant itself is entirely
safe, non-toxic and non-combustible, but it will
generate toxic gas when it accidentally leaks into a
room where combustible air from fan heaters, gas
cookers, etc. is present. Always have qualified service
personnel confirm that the point of leakage has been
repaired or corrected before resuming operation.
14 Troubleshooting
If one of the following malfunctions occur, take the measures shown
below and contact your dealer.
WARNING
Stop operation and shut off the power if anything
unusual occurs (burning smells etc.).
Leaving the unit running under such circumstances may
cause breakage, electric shock or fire. Contact your dealer.
The system MUST be repaired by a qualified service person.
Malfunction
If a safety device such as a fuse, a
breaker or an earth leakage breaker
frequently actuates or the ON/OFF
switch does NOT properly work.
If water leaks from the unit.
The operation switch does NOT work
well.
If the user interface display indicates the
unit number, the operation lamp flashes
and the malfunction code appears.
If the system does NOT operate properly except for the above
mentioned cases and none of the above mentioned malfunctions is
evident, investigate the system according to the following
procedures.
Malfunction
If the system does not ▪ Check if there is no power failure. Wait
operate at all. until power is restored. If power failure
occurs during operation, the system
automatically restarts immediately after
power is restored.
▪ Check if no fuse has blown or breaker is
activated. Change the fuse or reset the
breaker if necessary.
If the system goes into ▪ Check if air inlet or outlet of outdoor or
fan only operation, but indoor unit is not blocked by obstacles.
as soon as it goes into Remove any obstacles and make sure
heating or cooling the air can flow freely.
operation, the system
▪ Check if the user interface display shows
stops.
"13 Maintenance
page 27
unit manual.)
Installation and operation manual
28
Measure
Turn OFF the main power
switch.
Stop the operation.
Turn OFF the power
supply.
Notify your installer and
report the malfunction
code.
Measure
(time to clean the air filter). (Refer to
and service" on
and "Maintenance" in the indoor
Malfunction
The system operates ▪ Check if air inlet or outlet of outdoor or
but cooling or heating indoor unit is not blocked by obstacles.
is insufficient. Remove any obstacles and make sure
the air can flow freely.
▪ Check if the air filter is not clogged (refer
to "Maintenance" in the indoor unit
manual).
▪ Check the temperature setting.
▪ Check the fan speed setting on your user
interface.
▪ Check for open doors or windows. Close
doors and windows to prevent wind from
coming in.
▪ Check if there are too many occupants in
the room during cooling operation. Check
if the heat source of the room is
excessive.
▪ Check if direct sunlight enters the room.
Use curtains or blinds.
▪ Check if the air flow angle is proper.
If after checking all above items, it is impossible to fix the problem
yourself, contact your installer and state the symptoms, the complete
model name of the unit (with manufacturing number if possible) and
the installation date (possibly listed on the warranty card).
14.1

Error codes: Overview

In case a malfunction code appears on the indoor unit user interface
display, contact your installer and inform the malfunction code, the
unit type, and serial number (you can find this information on the
nameplate of the unit).
For your reference, a list with malfunction codes is provided. You
can, depending on the level of the malfunction code, reset the code
by pushing the ON/OFF button. If not, ask your installer for advice.
Main code
External protection device was activated
EEPROM failure (indoor)
Drain system malfunction (indoor)
Fan motor malfunction (indoor)
Swing flap motor malfunction (indoor)
Expansion valve malfunction (indoor)
Drain malfunction (indoor unit)
Filter dust chamber malfunction (indoor)
Capacity setting malfunction (indoor)
Transmission malfunction between main PCB and sub
PCB (indoor)
Heat exchanger thermistor malfunction (indoor; liquid)
Heat exchanger thermistor malfunction (indoor; gas)
Suction air thermistor malfunction (indoor)
Discharge air thermistor malfunction (indoor)
Movement detector or floor temperature sensor
malfunction (indoor)
User interface thermistor malfunction (indoor)
PCB malfunction (outdoor)
High pressure switch was activated
Low pressure malfunction (outdoor)
Compressor lock detection (outdoor)
Fan motor malfunction (outdoor)
Electronic expansion valve malfunction (outdoor)
Measure
Contents
RXYSCQ4~6TMV1B
VRV IV-S system air conditioner
4P555881-1 – 2019.07