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Troubleshooting Guide
General
Issues:
Cannot operate the TV with unit's remote control.
Change the manufacturer code on the remote control.
(
74)
It may be necessary to set the code on the remote control
again after changing the batteries. (
Cannot operate the DVD.
Press [DRIVE SELECT] to select the DVD drive when
operating DVDs or CDs. (
Cannot operate the VHS.
Press [DRIVE SELECT] to select the VHS drive when
operating video cassettes. (
The remote control doesn't work.
The remote control code is wrong. Change to the correct
code. (
82)
The batteries are depleted. Replace them with new ones.
(
6)
Point the remote control at the remote control sensor on the
main unit. (
6)
Remove obstacles between the remote control and the
main unit.
Remove dust from the transmission window and the unit's
sensor.
Coloured glass may obstruct the signal reception/
transmission.
Don't place the signal sensor in direct sunlight or in areas
that may be subject to sun exposure.
It may be necessary to set the manufacturer code again
after changing the batteries. (
If the "X HOLD" is displayed on the unit's front display, the
Child Lock function is activated. (
If the "EXT-L" is displayed on the unit's front display, Linked
timer recordings with external equipment is in recording
standby. (
31)
The unit is on but cannot be operated.
Recording drive or playback drive has not been selected
properly. (
20, 22)
Some operations may be prohibited by the disc.
The unit is warm ("U59" appears on the unit's display). Wait
until "U59" disappears. (
One of the unit's safety devices may have been activated.
Reset the unit as follows:
Press [Í/I] on the main unit to switch to standby mode.
If the unit doesn't switch to standby mode, reset the unit
(
82, To restore the unit if it freezes).
The unit cannot be operated while performing an update.
"SW-DL" appears on the unit's display while it is updating.
Please wait until the "SW-DL" disappears. (
"U88" is displayed and the disc cannot be ejected.
The unit is carrying out the recovery process. The disc may
be defective. Do the following to eject the disc. Try another
disc.
Press [Í/I] on the main unit to switch to standby mode.
1
If the unit doesn't switch to standby mode, reset the
unit (
82, To restore the unit if it freezes).
While the unit is turned off, press and hold [∫] and
2
[CH W] on the main unit at the same time for about
5 seconds. (Ejection may take extra time depending on
discs.)
84
VQT2J51
Operation
82)
20)
20)
74)
74)
81)
73)
Cannot eject a disc.
The unit is recording.
The unit may have a problem. Eject the disc as in 2 left.
Linked timer recordings with external equipment is in
recording standby ("EXT-L" on the unit's display blinks
when [Í] is pressed.) Press [EXT LINK] to cancel the
recording standby.
If the Child Lock function is activated, above operation does
not work. Cancel the Child Lock function. (
Startup is slow.
Startup takes time in the following situations:
– A disc other than a DVD-RAM is inserted.
– The clock is not set.
– Immediately after a power failure or the AC mains lead is
connected.
– When the unit is connected with an HDMI cable.
Deactivate "Power Save in Standby" in the Setup menu.
(
72)
General
Issues:
The GUIDE Plus+ system does not receive any data.
Check whether the clock is properly set. (
If signal quality is bad (ghost images or limited reception),
the GUIDE Plus+ system may not be able to receive any
data.
Perform "DVB Auto Setup by Signal Quality" in the Setup
menu. (
67)
"No Data" is displayed for some or all stations.
Some stations are not supported by the GUIDE Plus+
system.
Programme the timer recording manually. (
Perform "DVB Auto Setup by Signal Quality" in the Setup
menu. (
67)
The GUIDE Plus+ information is not displayed
properly.
There was a programme change or GUIDE Plus+
information from a broadcast station was possibly not
correctly transmitted.
Check the current programme, e.g. on the Web site for the
GUIDE Plus+ system provider or station provider.
The GUIDE Plus+ data is not updated.
The unit must be in standby mode in order to update the
data. If the unit is in EXT LINK mode ("EXT-L" lights up in
the unit's display), then the data update may also not work.
Make sure that the time is set correctly. (
Check whether "Off" is set under "TV Guide Download in
Standby" and change the setting in "System Update" in the
Setup menu. (
73)
31, 74)
GUIDE Plus+
14)
33)
14)
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