Page 2: Table Of Contents
Set Default Function Screens ........................18 Enter Text on Your Brother Machine ......................19 Access Brother Utilities (Windows) ......................20 Uninstall the Brother Software and Drivers (Windows) ..............21 USB Port Locations on Your Brother Machine ..................... 22 Paper Handling............................ 23 Load Paper..............................
Page 3 Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2-sided Printing) (Windows/Mac) ........................82 Print More Than One Page on a Single Sheet of Paper Using Brother iPrint&Scan (N in 1) (Windows/Mac)........................... 84 Print a Color Document in Grayscale Using Brother iPrint&Scan (Windows/Mac) ......85 Print an Email Attachment..........................
Page 4 Print the WLAN Report ........................269 Network Features............................273 Print the Network Configuration Report.................... 274 Reset the Network Settings to Factory Default ................275 Brother Management Tools ........................276 Security .............................. 277 Before Using Network Security Features ....................278 Disable Unnecessary Protocols ....................... 279 Configure Certificates for Device Security ....................
Page 5 Online Services Used with Brother Web Connect ................312 Set Up Brother Web Connect ......................314 Scan and Upload Documents Using Brother Web Connect ............. 319 Download and Print Documents Using Brother Web Connect ............320 FaxForward to Cloud or E-mail ......................322 AirPrint ...............................
Page 6 Replace the Ink Cartridges......................... 394 Clean Your Brother Machine ........................397 Clean the Scanner..........................398 Clean the Print Head from Your Brother Machine ................400 Clean the Print Head Using Web Based Management ..............401 Clean the Print Head from Your Computer (Windows)..............402 Clean the Machine's LCD.........................
Page 7: Before You Use Your Machine
Home > Before You Use Your Machine Before You Use Your Machine • Definitions of Notes • Notice - Disclaimer of Warranties (USA and Canada) • Trademarks • Open Source Licensing Remarks • Copyright and License • Important Notes...
Page 8: Definitions Of Notes
Home > Before You Use Your Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries. CAUTION indicates a potentially hazardous situation which, if not avoided, may CAUTION result in minor or moderate injuries.
Page 9: Notice - Disclaimer Of Warranties (Usa And Canada)
BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Page 10: Trademarks
® The Bluetooth word mark is a registered trademark owned by Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. is under license. Other trademarks and trade names are those of their respective owners. ™ ™...
Page 11: Open Source Licensing Remarks
Before You Use Your Machine > Open Source Licensing Remarks Open Source Licensing Remarks This product includes open-source software. To view Open Source Licensing Remarks and Copyright Information, go to your model's Manuals page at support.brother.com/manuals. Related Information • Before You Use Your Machine...
Page 12: Copyright And License
Before You Use Your Machine > Copyright and License Copyright and License ©2023 Brother Industries, Ltd. All rights reserved. This product includes software developed by the following vendors: This product includes the “KASAGO TCP/IP” software developed by ZUKEN ELMIC, Inc.
Page 13: Important Notes
> Important Notes Important Notes • Check support.brother.com/downloads for Brother driver and software updates. • To keep your machine performance up to date, check support.brother.com/downloads for the latest firmware upgrade. Otherwise, some of your machine's functions may not be available.
Page 14: Introduction To Your Machine
Touchscreen LCD Overview • Settings Screen Overview • Navigate the Touchscreen • Set the Ready Screen • Set Default Function Screens • Enter Text on Your Brother Machine • Access Brother Utilities (Windows) • USB Port Locations on Your Brother Machine...
Page 15: Before Using Your Machine
Home > Introduction to Your Machine > Before Using Your Machine Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the correct software and drivers for your machine. • For USB cable users: Make sure the interface cable is physically secure. Selecting the correct type of paper For high quality printing, it is important to select the correct type of paper.
Page 16: Control Panel Overview
Home > Introduction to Your Machine > Control Panel Overview Control Panel Overview 1. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on the touchscreen. 2. Menu Buttons (Back) Press to go back to the previous menu. (Home) Press to return to the Home screen.
Page 17: Touchscreen Lcd Overview
Home > Introduction to Your Machine > Touchscreen LCD Overview Touchscreen LCD Overview You can switch Home screens by pressing d or c. From the Home screens, you can access the various settings. Home Screen This screen shows the machine’s status when the machine is idle. When displayed, it indicates that your machine is ready for the next command.
Page 18 , displayed at the bottom of the screen to access the Home Screens. 8. Information icon New information from Brother appears in the information bar when the notification settings such as [Message from Brother] and [Firmware Auto Check] are set to [On].
Page 19 Related Topics: • Set the Ready Screen • Reduce Printing Noise • Check the Ink Volume (Page Gauge) • Settings Screen Overview • Error and Maintenance Messages...
Page 20: Settings Screen Overview
> Settings Screen Overview Settings Screen Overview The touchscreen shows the machine's status when you press [Settings]. Use the Settings menu to access all of your Brother machine's settings. 1. [Maintenance] Press to access the following menus: • [Improve Print Quality] •...
Page 21 Related Topics: • Touchscreen LCD Overview • Check the Ink Volume (Page Gauge) • Distinctive Ring...
Page 22: Navigate The Touchscreen
Home > Introduction to Your Machine > Navigate the Touchscreen Navigate the Touchscreen Using your finger, press d c or a b on the LCD to display and access the machine options. IMPORTANT DO NOT press the LCD with a sharp object such as a pen or stylus. It may damage the machine. NOTE DO NOT touch the LCD immediately after plugging in the power cord or turning on the machine.
Page 23: Set The Ready Screen
Home > Introduction to Your Machine > Set the Ready Screen Set the Ready Screen You can change the Ready screen to display a specific Home screen or Shortcut screen. When the machine is idle or you press , the machine will go back to the screen that you have set. 1.
Page 24: Set Default Function Screens
Home > Introduction to Your Machine > Set Default Function Screens Set Default Function Screens You can set the Scan default screen using the Screen Settings. 1. Press [Settings] > [All Settings] > [General Setup] > [Screen Settings] > [Scan Screen].
Page 25: Enter Text On Your Brother Machine
The characters that are available may differ depending on your country. • The keyboard layout may differ depending on the function you are setting. When you need to enter text on your Brother machine, a keyboard will appear on the touchscreen. • Press to cycle between letters, numbers and special characters.
Page 26: Access Brother Utilities (Windows)
Home > Introduction to Your Machine > Access Brother Utilities (Windows) Access Brother Utilities (Windows) Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: •...
Page 27: Uninstall The Brother Software And Drivers (Windows)
• Windows 7 Click (Start) > All Programs > Brother > Brother Utilities. 2. Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left navigation bar, and then click Uninstall. Follow the instructions in the dialog box to uninstall the software and drivers.
Page 28: Usb Port Locations On Your Brother Machine
Home > Introduction to Your Machine > USB Port Locations on Your Brother Machine USB Port Locations on Your Brother Machine The USB port is located inside the machine. To install the driver and software necessary to use your machine, go to your model's Downloads page at support.brother.com/downloads.
Page 29: Paper Handling
Home > Paper Handling Paper Handling • Load Paper • Load Documents...
Page 30: Load Paper
Home > Paper Handling > Load Paper Load Paper • Load Paper in the Paper Tray • Unprintable Area • Paper Settings • Acceptable Print Media • Error and Maintenance Messages • Paper Handling and Printing Problems...
Page 31: Load Paper In The Paper Tray
Home > Paper Handling > Load Paper > Load Paper in the Paper Tray Load Paper in the Paper Tray • Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • Load Legal Size Paper in the Paper Tray •...
Page 32 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type.
Page 33 4. Gently press and slide the paper width guides (1) and then the paper length guide (2) to fit the paper size. 5. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 6.
Page 34 IMPORTANT • Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. • Loading more than 20 sheets of Photo 2L (5" x 7")/(13 x 18 cm) paper may cause paper jams. To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding.
Page 35 9. Slowly push the paper tray completely into the machine. 10. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Related Information • Load Paper in the Paper Tray Related Topics: •...
Page 36 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Legal Size Paper in the Paper Tray Load Legal Size Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type.
Page 37 5. Gently press and slide the paper width guides (1) and the paper length guide (2) to fit the paper size. 6. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 7.
Page 38 IMPORTANT Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems. To add paper before the tray is empty, remove the paper from the tray and combine it with the paper you are adding.
Page 39 11. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Related Information • Load Paper in the Paper Tray...
Page 40 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Photo Paper in the Paper Tray Load Photo Paper in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type.
Page 41 4. Gently press and slide the paper width guides (1) to fit the paper size, and then lift the stopper (2). 5. Close the output paper tray cover. 6. Load up to 20 sheets of photo paper with the printing surface face down. Loading more than 20 sheets of photo paper may cause paper jams.
Page 42 10. Slowly push the paper tray completely into the machine. 11. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Related Information • Load Paper in the Paper Tray Related Topics: •...
Page 43 Home > Paper Handling > Load Paper > Load Paper in the Paper Tray > Load Envelopes in the Paper Tray Load Envelopes in the Paper Tray • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD, allowing you to change the paper size and paper type.
Page 44 4. Load up to 10 envelopes in the paper tray with the printing surface face down. Loading more than 10 envelopes may cause paper jams. 5. Gently press and slide the paper width guides (1) and paper length guide (2) to fit the size of the envelopes. Make sure the envelopes are flat in the tray.
Page 45 7. Slowly push the paper tray completely into the machine. 8. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Related Information • Load Paper in the Paper Tray Related Topics: •...
Page 46: Unprintable Area
Home > Paper Handling > Load Paper > Unprintable Area Unprintable Area The unprintable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.
Page 47: Paper Settings
Home > Paper Handling > Load Paper > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Setting • Shrink Page Size of an Oversized Incoming Fax...
Page 48 Home > Paper Handling > Load Paper > Paper Settings > Change the Paper Size and Paper Type Change the Paper Size and Paper Type Set the Paper Size and Paper Type settings for the paper tray. • To get the best print quality, set the machine for the type of paper you are using. •...
Page 49 Home > Paper Handling > Load Paper > Paper Settings > Change the Check Paper Setting Change the Check Paper Setting If this setting is set to [On] and the paper tray is removed, the LCD displays a message asking if you want to change the Paper Size and Paper Type settings.
Page 50: Acceptable Print Media
You can use plain paper, inkjet paper (coated paper), glossy paper, recycled paper, and envelopes. We recommend testing various paper types before buying large quantities. For best results, use Brother paper. • When you print on inkjet paper (coated paper) and glossy paper, be sure to select the correct print media in the printer driver or in the application you use to print, or the Paper Type setting on the machine.
Page 51 > Acceptable Print Media > Recommended Print Media Recommended Print Media For the best print quality, we recommend using the Brother paper listed in the table. Brother paper may not be available in all countries. Brother paper Paper Type Item...
Page 52 Home > Paper Handling > Load Paper > Acceptable Print Media > Handle and Use Print Media Handle and Use Print Media • Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
Page 53 Home > Paper Handling > Load Paper > Acceptable Print Media > Choose the Right Print Media Choose the Right Print Media • Paper Type and Paper Size for Each Operation • Paper Capacity of the Paper Tray • Load Cut-Sheet Paper or Photo 2L Paper in the Paper Tray •...
Page 54 Home > Paper Handling > Load Paper > Acceptable Print Media > Choose the Right Print Media > Paper Type and Paper Size for Each Operation Paper Type and Paper Size for Each Operation Paper Type Paper Size Usage Cut Print/Cut Copy Printer Copy...
Page 55 Related Topics: • Load Envelopes in the Paper Tray...
Page 56 8")/(13 x 20 cm) Attempting to cut media exceeding these specifications may cause a cutting malfunction. When using plain paper 20 lb (80 g/m²). BP71 69 lb (260 g/m²) paper is specially designed for Brother inkjet machines. Related Information •...
Page 57: Load Documents
Home > Paper Handling > Load Documents Load Documents • Load Documents in the Automatic Document Feeder (ADF) • Load Documents on the Scanner Glass • Unscannable Area...
Page 58: Load Documents In The Automatic Document Feeder (Adf)
Home > Paper Handling > Load Documents > Load Documents in the Automatic Document Feeder (ADF) Load Documents in the Automatic Document Feeder (ADF) The ADF can hold multiple pages and feeds each sheet individually. Use paper that is within the sizes and weights shown in the table. Always fan the pages before placing them in the ADF.
Page 59 Related Topics: • Copy a Document • Error and Maintenance Messages • Telephone and Fax Problems • Other Problems...
Page 60: Load Documents On The Scanner Glass
Home > Paper Handling > Load Documents > Load Documents on the Scanner Glass Load Documents on the Scanner Glass Use the scanner glass to fax, copy, or scan one page at a time. Document Sizes Supported Length: Up to 11.7 in. (297 mm) Width: Up to 8.5 in.
Page 61: Unscannable Area
Home > Paper Handling > Load Documents > Unscannable Area Unscannable Area The unscannable area of a page depends on the settings in the application you are using. The figures below show the typical unscannable measurements. Usage Document Size Top (1) Left (2) Bottom (3) Right (4)
Page 62: Print
Home > Print Print • Print from Your Computer (Windows) • Print from Your Computer (Mac) • Print Using Brother iPrint&Scan (Windows/Mac) • Print an Email Attachment...
Page 63: Print From Your Computer (Windows)
Home > Print > Print from Your Computer (Windows) Print from Your Computer (Windows) • Print a Photo (Windows) • Print a Document (Windows) • Cancel a Print Job (Windows) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) •...
Page 64: Print A Photo (Windows)
3. Make sure you have loaded the correct media in the paper tray. IMPORTANT • For best results, use Brother paper. • When you print on photo paper, load one extra sheet of the same photo paper in the paper tray.
Page 65: Print A Document (Windows)
Home > Print > Print from Your Computer (Windows) > Print a Document (Windows) Print a Document (Windows) 1. Select the print command in your application. 2. Select your model's name, and then click the printer's properties or preferences button. The printer driver window appears.
Page 66: Cancel A Print Job (Windows)
Home > Print > Print from Your Computer (Windows) > Cancel a Print Job (Windows) Cancel a Print Job (Windows) If a print job was sent to the print queue and did not print, or was sent to the print queue in error, you may have to delete it to allow subsequent jobs to print.
Page 67: Print More Than One Page On A Single Sheet Of Paper (N In 1) (Windows)
Home > Print > Print from Your Computer (Windows) > Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows) 1.
Page 68: Print As A Poster (Windows)
Home > Print > Print from Your Computer (Windows) > Print as a Poster (Windows) Print as a Poster (Windows) Enlarge your print size and print the document in poster mode. 1. Select the print command in your application. 2. Select your model's name, and then click the printer's properties or preferences button. The printer driver window appears.
Page 69: Print On Both Sides Of The Paper Automatically (Automatic 2-Sided Printing) (Windows)
Home > Print > Print from Your Computer (Windows) > Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows) Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows) • Make sure the jam clear cover is closed. •...
Page 70 Option for Portrait Description Short Edge (Top) Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left) 8. Select the Binding Offset checkbox to specify the offset for binding in inches or millimeters. 9.
Page 71 Related Information • Print from Your Computer (Windows) Related Topics: • Print Settings (Windows) • Print as a Booklet Automatically (Windows)
Page 72: Print As A Booklet Automatically (Windows)
Home > Print > Print from Your Computer (Windows) > Print as a Booklet Automatically (Windows) Print as a Booklet Automatically (Windows) Use this option to print a document in booklet format using 2-sided printing. The document's pages will be arranged according to the correct page number and will allow you to fold at the center of the print output without having to change the order of the printed pages.
Page 73 Option for Landscape Description Top Binding Bottom Binding 8. Select one of the options from the Booklet Printing Method menu. Option Description All Pages at Every page will be printed in booklet format (four pages to every piece of paper, two pages Once per side).
Page 74: Print A Color Document In Grayscale (Windows)
Home > Print > Print from Your Computer (Windows) > Print a Color Document in Grayscale (Windows) Print a Color Document in Grayscale (Windows) Grayscale mode makes the print processing speed faster than color mode. If your document contains color, selecting Grayscale mode prints your document in 256 levels of grayscale.
Page 75: Prevent Smudged Printouts And Paper Jams (Windows)
Home > Print > Print from Your Computer (Windows) > Prevent Smudged Printouts and Paper Jams (Windows) Prevent Smudged Printouts and Paper Jams (Windows) Some types of print media may need more drying time. Change the Reduce Smudge option if you have problems with smudged printouts or paper jams.
Page 76: Use A Preset Print Profile (Windows)
Home > Print > Print from Your Computer (Windows) > Use a Preset Print Profile (Windows) Use a Preset Print Profile (Windows) Print Profiles are presets designed to give you quick access to frequently-used printing configurations. 1. Select the print command in your application. 2.
Page 77 Related Information • Print from Your Computer (Windows) • Create or Delete Your Print Profile (Windows) Related Topics: • Print Settings (Windows)
Page 78 Home > Print > Print from Your Computer (Windows) > Use a Preset Print Profile (Windows) > Create or Delete Your Print Profile (Windows) Create or Delete Your Print Profile (Windows) Add up to 20 new print profiles with customized settings. 1.
Page 79: Change The Default Print Settings (Windows)
Home > Print > Print from Your Computer (Windows) > Change the Default Print Settings (Windows) Change the Default Print Settings (Windows) When you change an application's print settings, the changes apply only to documents printed with that application. To change print settings for all Windows applications, you must configure the printer driver properties.
Page 80: Print Settings (Windows)
Home > Print > Print from Your Computer (Windows) > Print Settings (Windows) Print Settings (Windows) >> Basic Tab >> Advanced Tab Basic Tab 1. Media Type Select the media type you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type.
Page 81 Borderless Select this option to print photos without borders. Because the image data is created slightly larger than the paper size you are using, this will cause some cropping of the photo edges. You may not be able to select the Borderless option for some combinations of media type and quality, or from some applications.
Page 82 Advanced Tab 1. Color Enhancement (True2Life) Select this option to use the Color Enhancement feature. This feature analyzes your image to improve its sharpness, white balance and color density. This process may take several minutes depending on the image size and your computer's specifications. 2.
Page 83 Retrieve Printer's Color Data Select this option to optimize the print quality using the machine's factory settings, which are set specifically for your Brother machine. Use this option when you have replaced the machine or changed the machine's network address.
Page 84: Print From Your Computer (Mac)
Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print Using AirPrint...
Page 85: Print Using Brother Iprint&Scan (Windows/Mac)
Print on Both Sides of the Paper Automatically Using Brother iPrint&Scan (Automatic 2- sided Printing) (Windows/Mac) • Print More Than One Page on a Single Sheet of Paper Using Brother iPrint&Scan (N in 1) (Windows/Mac) • Print a Color Document in Grayscale Using Brother iPrint&Scan (Windows/Mac)
Page 86: Print Photos Or Documents Using Brother Iprint&Scan (Windows/Mac)
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 3. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 87 To get the best print quality for the settings you have selected, always set the Media Type option to match the type of paper you load. Related Information • Print Using Brother iPrint&Scan (Windows/Mac) Related Topics: • Brother iPrint&Scan Overview for Windows and Mac...
Page 88: Print On Both Sides Of The Paper Automatically Using Brother Iprint&Scan (Automatic 2-Sided Printing) (Windows/Mac)
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 89 Option Description On (Flip on short edge) 7. Change other printer settings, if needed. 8. Click Print. Related Information • Print Using Brother iPrint&Scan (Windows/Mac)
Page 90: Print More Than One Page On A Single Sheet Of Paper Using Brother Iprint&Scan (N In 1) (Windows/Mac)
1. Launch (Brother iPrint&Scan). The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK. 3. Click Print. 4. Do one of the following: •...
Page 91: Print A Color Document In Grayscale Using Brother Iprint&Scan (Windows/Mac)
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 92: Print An Email Attachment
If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display the [Online Functions] option, and then press it.
Page 93: Scan
Home > Scan Scan • Scan Using the Scan Button on Your Machine • Scan Using Brother iPrint&Scan (Windows/Mac) • Scan from Your Computer (Windows) • Scan from Your Computer (Mac)
Page 94: Scan Using The Scan Button On Your Machine
Scan to an Editable Text File Using OCR • Save Scanned Data as an Email Attachment • Web Services for Scanning on Your Network (Windows 7, Windows 8.1, Windows 10, and Windows 11) • Change Scan Settings Using Brother iPrint&Scan...
Page 95: Scan Photos And Graphics
To use [Options], you must connect a computer with Brother iPrint&Scan installed to the machine. 5. Press [Scan Settings] > [Set at Device]. 6. Select the scan settings you want to change, and then press [OK].
Page 96 Option Description Remove Background Color Change the amount of background color that is removed. To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 7.
Page 97: Save Scanned Data To A Folder As A Pdf File
To use [Options], you must connect a computer with Brother iPrint&Scan installed to the machine. 5. Press [Scan Settings] > [Set at Device]. 6. Select the scan settings you want to change, and then press [OK].
Page 98 Option Description Remove Background Color Change the amount of background color that is removed. To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. 7.
Page 99: Scan To An Editable Text File Using Ocr
To use [Options], you must connect a computer with Brother iPrint&Scan installed to the machine. 5. Press [Scan Settings] > [Set at Device]. 6. Select the scan settings you want to change, and then press [OK].
Page 100 Option Description When On is selected, blank pages are skipped. Skip Blank Page Remove Background Color Change the amount of background color that is removed. To save the settings as a shortcut, press [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut.
Page 101: Save Scanned Data As An Email Attachment
To use [Options], you must connect a computer with Brother iPrint&Scan installed to the machine. 5. Press [Scan Settings] > [Set at Device]. 6. Select the scan settings you want to change, and then press [OK].
Page 102 Option Description Select the file format for your document. File Type Select your document size. Document Size Select the brightness level. Brightness Select the contrast level. Contrast Correct any skewed documents when they are scanned. Auto Deskew When On is selected, blank pages are skipped. Skip Blank Page Remove Background Color Change the amount of background color that is removed.
Page 103: Web Services For Scanning On Your Network (Windows 7, Windows 8.1, Windows 10, And Windows 11)
Windows 10, and Windows 11) The Web Services protocol enables Windows 7, Windows 8.1, Windows 10, and Windows 11 users to scan using a Brother machine on the network. You must install the driver via Web Services. • Use the Web Services Protocol to Install the Scanner Driver (Windows 7, Windows 8.1, Windows 10, and Windows 11) •...
Page 104 Make sure you have installed the correct software and drivers for your machine. • Verify that the host computer and the Brother machine are on the same subnet, or that the router is correctly configured to pass data between the two devices.
Page 105 • Certain characters in the messages displayed on the LCD may be replaced with spaces if the language settings of your OS and your Brother machine are different. • If the LCD displays an insufficient memory error message, choose a smaller size in the Paper size setting or a lower resolution in the Resolution (DPI) setting.
Page 106 Home > Scan > Scan Using the Scan Button on Your Machine > Web Services for Scanning on Your Network (Windows 7, Windows 8.1, Windows 10, and Windows 11) > Configure Scan Settings for the Web Services Protocol Configure Scan Settings for the Web Services Protocol 1.
Page 107: Change Scan Settings Using Brother Iprint&Scan
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 108: Scan Using Brother Iprint&Scan (Windows/Mac)
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 109: Scan From Your Computer (Windows)
Home > Scan > Scan from Your Computer (Windows) Scan from Your Computer (Windows) There are several ways you can use your computer to scan photos and documents on your machine. Use the software applications we provide or use your favorite scanning application. •...
Page 110: Scan Using Nuance ™ Paperport ™ 14Se Or Other Windows Applications
14SE application for scanning. ™ ™ • To download the Nuance PaperPort 14SE application, click (Brother Utilities), select Do More in the left navigation bar, and then click PaperPort. ™ ™ • Nuance PaperPort 14SE supports Windows 7, Windows 8.1, Windows 10 and Windows 11.
Page 111 8. Adjust the settings in the Scanner Setup dialog box, if needed. 9. Click the Document Size drop-down list, and then select your document size. 10. Click PreScan to preview your image and crop unwanted portions before scanning. 11. Click Start. The machine starts scanning.
Page 112 ™ ™ Home > Scan > Scan from Your Computer (Windows) > Scan Using Nuance PaperPort 14SE or Other Windows Applications > TWAIN Driver Settings (Windows) TWAIN Driver Settings (Windows) Note that the item names and assignable values will vary depending on the machine. 1.
Page 113 • Gray (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated gray images without using true gray dots. Black dots are put in a specific pattern to give a gray appearance.) • True Gray Use for photographic images or graphics.
Page 114 Improve and enhance the quality of your scanned images with this selection. The Reduce Noise option is available when selecting the 24bit Color option and the 300 x 300 dpi, 400 x 400 dpi, or 600 x 600 dpi scan resolution. •...
Page 115: Scan Using Windows Fax And Scan
6. Adjust the settings in the dialog box, if needed. The scanner resolution can be set to a maximum of 1200 dpi. If you want to scan at higher resolutions, use the Scanner Utility software from Brother Utilities. 7. Click Scan.
Page 116 • WIA Driver Settings (Windows)
Page 117 Home > Scan > Scan from Your Computer (Windows) > Scan Using Windows Fax and Scan > WIA Driver Settings (Windows) WIA Driver Settings (Windows) Profile Select the scan profile you want to use from the Profile drop-down list. Source Select the Flatbed or Feeder (Scan one side) option from the drop-down list.
Page 118 set a higher brightness level and scan the document again. You can also type a value in the field to set the brightness level. Contrast Increase or decrease the Contrast level by moving the slider to the right or left. An increase emphasizes dark and light areas of the image, while a decrease reveals more details in gray areas.
Page 119: Scan From Your Computer (Mac)
Home > Scan > Scan from Your Computer (Mac) Scan from Your Computer (Mac) • Scan Using AirPrint (macOS)
Page 120: Copy
Home > Copy Copy • Copy a Document • Enlarge or Reduce Copied Images • Sort Copies • Make Page Layout Copies (N in 1 or Poster) • Copy on Both Sides of the Paper (2-sided Copy) • Copy an ID Card •...
Page 121: Copy A Document
Home > Copy > Copy a Document Copy a Document 1. Make sure you have loaded the correct size paper in the paper tray. Load your document. 3. Press [Copy]. The touchscreen displays: 4. Change the copy settings, if needed. When you load paper other than Letter size plain paper, you must change the [Paper Size] and [Paper Type] settings by pressing [Options].
Page 122 Related Information • Copy Related Topics: • Load Documents in the Automatic Document Feeder (ADF) • Load Documents on the Scanner Glass • Copy Settings...
Page 123: Enlarge Or Reduce Copied Images
Home > Copy > Enlarge or Reduce Copied Images Enlarge or Reduce Copied Images Select an enlargement or reduction ratio to resize your copied data. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: •...
Page 124: Sort Copies
Home > Copy > Sort Copies Sort Copies Sort multiple copies. Pages will be stacked in the order they are fed, that is: 1, 2, 3, and so on. Load your document. 2. Press [Copy]. 3. Enter the number of copies in one of the following ways: •...
Page 125: Make Page Layout Copies (N In 1 Or Poster)
Home > Copy > Make Page Layout Copies (N in 1 or Poster) Make Page Layout Copies (N in 1 or Poster) The N in 1 copy feature saves paper by copying two or four pages of your document onto one page of the copy. The poster feature divides your document into sections, then enlarges the sections so you can assemble them into a poster.
Page 126 Option Description 2in1 ID Vertical (Using the scanner glass) 2in1 ID Horizontal (Using the scanner glass) 4in1(Portrait) 4in1(Landscape) Poster(2x1) (Using the scanner glass) Poster(2x2) (Using the scanner glass) Poster(3x3) (Using the scanner glass) 6. Read and confirm the displayed list of settings you have selected, and then press [OK]. 7.
Page 127: Copy On Both Sides Of The Paper (2-Sided Copy)
Home > Copy > Copy on Both Sides of the Paper (2-sided Copy) Copy on Both Sides of the Paper (2-sided Copy) Reduce the amount of paper you use by copying onto both sides of the paper. • You must choose a 2-sided copy layout from the following options before you can start 2-sided copying. •...
Page 128 4. To sort multiple copies, press [Options] > [Stack/Sort] > [Sort]. 5. Press a or b to display the [2-sided Copy] option, and then press it. 6. Do one of the following: • To make 2-sided copies from a 1-sided document, follow these steps: a.
Page 129: Copy An Id Card
Home > Copy > Copy an ID Card Copy an ID Card Use the [2in1(ID)] feature to copy both sides of an identification card onto one page, keeping the original card size. • Make sure the paper size is set to Letter or A4. •...
Page 130 The machine starts scanning one side of the identification card. 7. After the machine has scanned the first side, turn over the identification card and press [Continue] to scan the other side. Related Information • Copy...
Page 131: Copy Settings
Home > Copy > Copy Settings Copy Settings To change copy settings, press [Options]. Option Description Quality Select the Copy resolution for your type of document. Document Size Select a document size for your document. (Cut Copy feature only) Paper Type Select a paper type.
Page 132 Option Description Stack/Sort Select to stack or sort multiple copies. Stack Sort 2in1 (ID) Make 2in1 ID copies, and cut the paper in half. (Cut Copy feature only) Page Layout Make N in 1, 2 in 1 ID, or Poster copies. (Copy feature only) 4 in 1 Poster...
Page 133 • Copy Documents on Letter or A4 Paper and Cut the Paper in Half...
Page 134: Cut Print And Cut Copy
Home > Cut Print and Cut Copy Cut Print and Cut Copy With the Cut Print feature, print your documents on Letter or A4 paper, and your machine will cut the paper in half automatically. With the Cut Copy feature, your machine automatically adjusts and copies documents to fit half the size of the paper in the tray and cuts the paper in half.
Page 135: Print Documents On Letter Or A4 Paper And Cut The Paper In Half (Windows)
• Before printing, install your machine's printer driver on a computer connected to your machine. To install the driver, go to your model's Downloads page at support.brother.com/downloads. • All of these functions are available for both Letter and A4 paper. In these instructions, substitute 'A4' for 'Letter' and 'A5' for 'Half Letter,' as applicable.
Page 136 2. Select your model's name, and then click the printer's properties or preferences button. The printer driver window appears. 3. Click the Basic tab. 4. Click the Page Size drop-down list, and then select the Half Letter option. If you load A4 size paper in the tray, select the A5 option. 5.
Page 137: Print On Both Sides Of Letter Or A4 Paper And Cut The Paper In Half (Automatic 2-Sided Printing And Cutting) (Windows)
'A5' for 'Half Letter,' as applicable. • Before printing, install your machine's printer driver on a computer connected to your machine. To install the driver, go to your model's Downloads page at support.brother.com/downloads. • Make sure the jam clear cover is closed.
Page 138 (The listed binding options are not available when Letter is selected in the Page Size drop-down list with the No Resize option selected in the Cut Print field.) Option for Portrait Description Long Edge (Left) Long Edge (Right) Short Edge (Top) Short Edge (Bottom) Option for Landscape Description Long Edge (Top)
Page 139 Option for Landscape Description Short Edge (Right) Short Edge (Left) 11. Click OK to return to the printer driver window. 12. Change other printer settings, if needed. The Borderless feature is not available when using this option. 13. Click OK again, and then complete your print operation. Related Information •...
Page 140: Cut Print Using Airprint (Macos)
Home > Cut Print and Cut Copy > Cut Print Using AirPrint (macOS) Cut Print Using AirPrint (macOS) Your machine prints Half Letter or A5 size data side-by-side on Letter or A4 paper, and cuts the paper in half. The procedure used for the Cut Print feature may vary by application. Safari is used in the example below. Before printing, make sure your machine is on your Mac computer's printer list.
Page 141: Applications Supporting Cut Print
Set Cut Print to On in the print settings. If you select the No Resize option in the Cut Print field of the printer driver dialog box and select Letter or A4 for document size in Brother iPrint&Scan, your machine prints Letter or A4 documents without resizing on Letter or A4 paper, and cuts the paper in half.
Page 142 • Change the Default Print Settings (Windows) • Print Settings (Windows) • Cut Print Using AirPrint (macOS)
Page 143: Copy Documents On Letter Or A4 Paper And Cut The Paper In Half
Home > Cut Print and Cut Copy > Copy Documents on Letter or A4 Paper and Cut the Paper in Half Copy Documents on Letter or A4 Paper and Cut the Paper in Half With the Cut Copy feature, your machine automatically adjusts and copies documents to fit half the size of the paper in the tray and cuts the paper in half.
Page 144 • Place the next page on the scanner glass, and then press [Continue] to scan the page. • After scanning all the pages, press [Finish]. To interrupt copying, press Related Information • Cut Print and Cut Copy Related Topics: • Copy on Both Sides of Letter or A4 Paper and Cut the Paper in Half (2-sided Copy and Cut) •...
Page 145: Copy On Both Sides Of Letter Or A4 Paper And Cut The Paper In Half (2-Sided Copy And Cut)
Home > Cut Print and Cut Copy > Copy on Both Sides of Letter or A4 Paper and Cut the Paper in Half (2- sided Copy and Cut) Copy on Both Sides of Letter or A4 Paper and Cut the Paper in Half (2- sided Copy and Cut) Use the Cut Copy feature to make 2-sided Half Letter or A5 size copies by cutting Letter or A4 size paper in half.
Page 146 • Press [-] or [+] on the touchscreen. • Press to display the keyboard on the touchscreen, and then enter the number of copies using the touchscreen keyboard. Press [OK]. 4. To sort multiple copies, press [Options] > [Stack/Sort] > [Sort]. 5.
Page 147: Copy An Id Card On Letter Or A4 Paper And Cut The Paper In Half
Home > Cut Print and Cut Copy > Copy an ID Card on Letter or A4 Paper and Cut the Paper in Half Copy an ID Card on Letter or A4 Paper and Cut the Paper in Half Use the Cut Copy feature to perform [2in1(ID)] copying. With the Cut Copy feature, your machine automatically creates a layout for both sides of an ID card to be arranged on the top half of Letter paper when you copy them, and then cuts the paper in half.
Page 148 7. After the machine has scanned the first side, turn over the identification card and press [Continue] to scan the other side. Related Information • Cut Print and Cut Copy Related Topics: • Copy Documents on Letter or A4 Paper and Cut the Paper in Half •...
Page 149: Fax
Home > Fax • Send a Fax • Receive a Fax • Voice Operations and Fax Numbers • Telephone Services and External Devices • Fax Reports • PC-FAX...
Page 150: Send A Fax
Home > > Send a Fax Send a Fax • Send a Fax from Your Brother Machine • Send a Fax Manually • Send a Fax at the End of a Conversation • Send the Same Fax to More than One Recipient (Broadcasting) •...
Page 151: Send A Fax From Your Brother Machine
Home > > Send a Fax > Send a Fax from Your Brother Machine Send a Fax from Your Brother Machine 1. Load your document in the ADF or place it on the scanner glass. 2. Press [Fax]. If [Fax Preview] is set to [On], press [Fax] >...
Page 152 • Press [No] when finished scanning pages. The machine starts sending the document. • Press [Yes] to scan another page. Place the next page on the scanner glass, and then press [OK]. The machine starts scanning the page. Repeat this step for each additional page. Related Information •...
Page 153: Send A Fax Manually
Home > > Send a Fax > Send a Fax Manually Send a Fax Manually Manual fax transmission lets you hear the dialing, ringing and fax-receiving tones while sending a fax. Load your document. 2. Press [Fax]. If [Fax Preview] is set to [On], press [Fax] >...
Page 154: Send A Fax At The End Of A Conversation
Home > > Send a Fax > Send a Fax at the End of a Conversation Send a Fax at the End of a Conversation At the end of a conversation, you can send a fax to the other party before you both hang up. 1.
Page 155: Send The Same Fax To More Than One Recipient (Broadcasting)
Press [Yes] to scan another page. Place the next page on the scanner glass, and then press [OK]. The machine starts scanning the page. Repeat this step for each additional page. Related Information • Send a Fax • Cancel a Broadcast in Progress Related Topics: • Set up Broadcasting Groups • Enter Text on Your Brother Machine...
Page 156 Home > > Send a Fax > Send the Same Fax to More than One Recipient (Broadcasting) > Cancel a Broadcast in Progress Cancel a Broadcast in Progress While broadcasting multiple faxes, you can cancel just the fax currently being transmitted or cancel the whole broadcast job.
Page 157: Send A Fax In Real Time
Home > > Send a Fax > Send a Fax in Real Time Send a Fax in Real Time When sending a fax, the machine scans the document into the memory before sending it. As soon as the telephone line is free, the machine starts dialing and sending. If you want to send an important document immediately without waiting for the machine to retrieve the scan from its memory, turn on [Real Time TX].
Page 158: Send A Fax At A Specified Time (Delayed Fax)
Home > > Send a Fax > Send a Fax at a Specified Time (Delayed Fax) Send a Fax at a Specified Time (Delayed Fax) You can store up to 50 faxes in the machine's memory to be sent within the next twenty-four hour period. This feature is available only for black and white faxes.
Page 159: Change The Fax Auto Redial Setting
Home > > Send a Fax > Change the Fax Auto Redial Setting Change the Fax Auto Redial Setting If the line is busy when you are sending a fax automatically, and the Fax Auto Redial is set to [On], the machine redials once after five-minutes.
Page 160: Cancel A Fax In Progress
Home > > Send a Fax > Cancel a Fax in Progress Cancel a Fax in Progress 1. Press to return to the Home screen. 2. Press to cancel a fax that is already in progress. 3. When you press while the machine is dialing or sending, the touchscreen displays [Cancel Job?].
Page 161: Check And Cancel A Pending Fax
Home > > Send a Fax > Check and Cancel a Pending Fax Check and Cancel a Pending Fax Follow these steps to view or to cancel faxes stored in the machine's memory and waiting to be sent. If there are no fax jobs in memory, the LCD displays [No Jobs Waiting].
Page 162: Fax Options
You can save the current settings by pressing [Save as Shortcut]. You will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. Related Information • Send a Fax Related Topics: • Send a Fax from Your Brother Machine • Specifications...
Page 163: Receive A Fax
Home > > Receive a Fax Receive a Fax • Receive Mode Settings • Set Easy Receive • Fax Preview • Shrink Page Size of an Oversized Incoming Fax • Set the Fax Receive Stamp • Receive a Fax at the End of a Telephone Conversation •...
Page 164: Receive Mode Settings
Home > > Receive a Fax > Receive Mode Settings Receive Mode Settings • Receive Modes Overview • Choose the Correct Receive Mode • Set the Number of Rings Before the Machine Answers (Ring Delay) • Set the F/T Ring Time (Pseudo/Double-ring)
Page 165 Home > > Receive a Fax > Receive Mode Settings > Receive Modes Overview Receive Modes Overview Some receive modes answer automatically ([Fax Only] and [Fax/Tel]). You may want to change the Ring Delay before using these modes. Fax Only [Fax Only] mode automatically answers every call as a fax.
Page 166 Will you be using Voice Mail on the same telephone line as your Brother machine? If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine conflict with each other when receiving incoming calls. Select Manual Mode as your Receive Mode.
Page 167 Home > > Receive a Fax > Receive Mode Settings > Set the Number of Rings Before the Machine Answers (Ring Delay) Set the Number of Rings Before the Machine Answers (Ring Delay) When somebody calls your machine, you will hear the normal telephone ring sound. The number of rings is set in the Ring Delay option.
Page 168 F/T Ring Time option. When you hear the F/T ring, it means that a voice caller is on the line. Because the F/T ring is a setting only on your Brother machine, extension and external telephones will not ring; however, you can still answer the machine's call on any telephone.
Page 169: Set Easy Receive
Home > > Receive a Fax > Set Easy Receive Set Easy Receive If Easy Receive is On: The machine can receive a fax automatically, even if you answer the call. When the message that your machine is receiving a fax appears on the LCD or when you hear a click on the phone line through the handset you are using, just replace the handset.
Page 170: Fax Preview
Home > > Receive a Fax > Fax Preview Fax Preview Use the Fax Preview feature to view received faxes on the LCD. • Set Fax Preview to On • Preview New Faxes...
Page 171 Home > > Receive a Fax > Fax Preview > Set Fax Preview to On Set Fax Preview to On • This feature is available only for black and white faxes. • When Fax Preview is turned on, a backup copy of received faxes will not be printed for Fax Forwarding, PC-Fax Receiving and Forward to Cloud operations, even if you set Backup Print to On.
Page 172 Home > > Receive a Fax > Fax Preview > Preview New Faxes Preview New Faxes When a fax is received, a message appears on the LCD. • This feature is available only for black and white faxes. • To see a fax you already previewed, press [Fax] and [Received Faxes].
Page 173 Button Result Reduce the fax. Scroll vertically. Scroll horizontally. Rotate the fax clockwise. Delete the fax. Press Yes to confirm. Go back to the previous page. Go to the next page. Go back to the fax list. Print the fax. Start If the fax is a single page, it starts printing.
Page 174: Shrink Page Size Of An Oversized Incoming Fax
Shrink Page Size of an Oversized Incoming Fax When the [Auto Reduction] feature is [On], your Brother machine reduces any oversized incoming fax page to fit on your paper. The machine calculates the reduction ratio using the page size of the fax, and your Paper Size setting.
Page 175: Set The Fax Receive Stamp
Home > > Receive a Fax > Set the Fax Receive Stamp Set the Fax Receive Stamp Set the machine to print the date and time of receipt at the top of each incoming fax page. Make sure you have set the current date and time on the machine.
Page 176: Receive A Fax At The End Of A Telephone Conversation
Home > > Receive a Fax > Receive a Fax at the End of a Telephone Conversation Receive a Fax at the End of a Telephone Conversation If you are speaking on the telephone connected to your machine and the other party is also speaking on a telephone connected to his fax machine, at the end of the conversation, the other party can send you a fax before you both hang up.
Page 177: Memory Receive Options
Home > > Receive a Fax > Memory Receive Options Memory Receive Options Use Memory Receive options to direct incoming faxes while you are away from the machine. You can use only one Memory Receive option at a time. Memory Receive can be set to: •...
Page 178 Home > > Receive a Fax > Memory Receive Options > Forward Incoming Faxes to Another Machine Forward Incoming Faxes to Another Machine Use the Fax Forwarding feature to automatically forward your incoming faxes to another machine. This feature is available only for black and white faxes. 1.
Page 179 Home > > Receive a Fax > Memory Receive Options > Store Incoming Faxes in the Machine's Memory Store Incoming Faxes in the Machine's Memory Use the Fax Storage feature to store incoming faxes in the machine's memory. Retrieve your stored fax messages from your fax machine when you are at another location using the Remote Retrieval commands.
Page 180 • Before you can set up PC-Fax Receive, you must install the Brother software and drivers on your computer. Make sure your computer is connected and turned on. You must have the PC-FAX Receiving software running on your computer.
Page 181 Home > > Receive a Fax > Memory Receive Options > Change Memory Receive Options Change Memory Receive Options If there are faxes in your machine's memory when you change any Memory Receive option, the LCD displays one of the following questions: •...
Page 182 Home > > Receive a Fax > Memory Receive Options > Turn Off Memory Receive Turn Off Memory Receive Turn off Memory Receive if you do not want the machine to save or transfer incoming faxes. 1. Press [Settings] > [All Settings] > [Fax] > [Setup Receive] > [Memory Receive]. 2.
Page 183 Home > > Receive a Fax > Memory Receive Options > Print a Fax Stored in the Machine's Memory Print a Fax Stored in the Machine's Memory • This feature is available only for black and white faxes. • After you print the fax, it is erased from the machine's memory. If you select [Fax Storage], you can print all faxes from the memory.
Page 184: Remote Fax Retrieval
Home > > Receive a Fax > Remote Fax Retrieval Remote Fax Retrieval Use Remote Retrieval to call your machine from any touch-tone telephone or fax machine, and use a remote access code and remote commands to retrieve fax messages. •...
Page 185 Home > > Receive a Fax > Remote Fax Retrieval > Set a Remote Access Code Set a Remote Access Code Set a Remote Access Code to access and control your machine even when you are away from it. 1. Press [Settings] >...
Page 186 > Use Your Remote Access Code Use Your Remote Access Code 1. When away from your Brother machine, dial your fax number from a touch-tone telephone or fax machine. 2. When your machine answers, immediately enter your three-digit Remote Access Code, followed by *.
Page 187 Home > > Receive a Fax > Remote Fax Retrieval > Remote Retrieval Commands Remote Retrieval Commands Use the Remote Commands in this table to access fax commands and options when you are away from your machine. When you call the machine and enter your remote access code (three digits followed by *), the system will sound two short beeps and you must enter a Remote Command (column 1), followed by one of the options (column 2) for that command.
Page 188 You cannot use * and # as dial numbers but you can press # to insert a pause in the fax number. 5. Hang up after you hear one long beep. Your Brother machine will forward any incoming faxes to the fax number you entered.
Page 189 Home > > Receive a Fax > Remote Fax Retrieval > Change the Fax Forwarding Number Change the Fax Forwarding Number 1. Dial your fax number. 2. When your machine answers, enter your Remote Access Code (three digits followed by *). If you hear one long beep, you have messages.
Page 190: Voice Operations And Fax Numbers
Home > > Voice Operations and Fax Numbers Voice Operations and Fax Numbers • Voice Operations • Store Fax Numbers • Set up Broadcasting Groups • Dial Access Codes and Credit Card Numbers...
Page 191: Voice Operations
Home > > Voice Operations and Fax Numbers > Voice Operations Voice Operations • Send Tone Signals (For Canada) • Pick up a Voice Call in Fax/Tel Receive Mode • Special Line Considerations...
Page 192 Home > > Voice Operations and Fax Numbers > Voice Operations > Send Tone Signals (For Canada) Send Tone Signals (For Canada) If you have a Pulse dialing service, but must send Tone signals (for example, for telephone banking), follow these steps.
Page 193 Home > > Voice Operations and Fax Numbers > Voice Operations > Pick up a Voice Call in Fax/Tel Receive Mode Pick up a Voice Call in Fax/Tel Receive Mode When the machine is in Fax/Tel mode, it will use the F/T Ring (pseudo/double-ringing) to alert you to pick up a voice call.
Page 194 Home > > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations Special Line Considerations • Rollover Telephone Lines • Two-Line Telephone System • Convert Telephone Wall Outlets • Install Your Machine, an External Two-Line TAD and Two-Line Telephone...
Page 195 Home > > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Rollover Telephone Lines Rollover Telephone Lines A rollover telephone system is a group of two or more separate telephone lines that pass incoming calls to each other if they are busy.
Page 196 Home > > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Two-Line Telephone System Two-Line Telephone System A two-line telephone system is nothing more than two separate telephone numbers on the same wall outlet. This feature is available only in the USA and Canada. The two telephone numbers can be on separate jacks (RJ11) or combined into one jack (RJ14).
Page 197 Home > > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Convert Telephone Wall Outlets Convert Telephone Wall Outlets This feature is available only in the USA and Canada. There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company.
Page 198 Home > > Voice Operations and Fax Numbers > Voice Operations > Special Line Considerations > Install Your Machine, an External Two-Line TAD and Two-Line Telephone Install Your Machine, an External Two-Line TAD and Two-Line Telephone When you are installing an external two-line telephone answering device (TAD) and a two-line telephone, your machine must be isolated on one line at both the wall jack and at the TAD.
Page 199: Store Fax Numbers
Home > > Voice Operations and Fax Numbers > Store Fax Numbers Store Fax Numbers • Store Address Book Numbers • Save Outgoing Call Numbers to the Address Book • Save Caller ID History Numbers to the Address Book • Change or Delete Address Book Names or Numbers...
Page 200 Home > > Voice Operations and Fax Numbers > Store Fax Numbers > Store Address Book Numbers Store Address Book Numbers 1. Press [Fax] > [Address Book]. 2. Do the following steps: a. Press [Edit] > [Add New Address] > [Name]. b.
Page 201 (up to 20 digits) using the touchscreen. Press [OK]. 6. Press [OK] to confirm the fax or telephone number you want to store. 7. Press Related Information • Store Fax Numbers Related Topics: • Enter Text on Your Brother Machine...
Page 202 (up to 20 digits) using the touchscreen. Press [OK]. 6. Press [OK] to confirm the fax or telephone number you want to store. 7. Press Related Information • Store Fax Numbers Related Topics: • Caller ID • Enter Text on Your Brother Machine...
Page 203 Home > > Voice Operations and Fax Numbers > Store Fax Numbers > Change or Delete Address Book Names or Numbers Change or Delete Address Book Names or Numbers 1. Press [Fax] > [Address Book] > [Edit]. 2. Do one of the following: •...
Page 204: Set Up Broadcasting Groups
Home > > Voice Operations and Fax Numbers > Set up Broadcasting Groups Set up Broadcasting Groups Creating and sending to a Group, which can be stored in the Address Book, allows you to send the same fax message to many fax numbers, or Broadcast. First, you must store each fax number in the Address Book.
Page 205 To change a character, press d or c to position the cursor to highlight the incorrect character, and then press Enter the new character. 5. Press [OK]. 6. Press Related Information • Set up Broadcasting Groups Related Topics: • Enter Text on Your Brother Machine...
Page 206 Home > > Voice Operations and Fax Numbers > Set up Broadcasting Groups > Delete a Broadcasting Group Delete a Broadcasting Group 1. Press [Fax] > [Address Book] > [Edit] > [Delete]. 2. Press a or b to display the Group you want to delete, and then press it. 3.
Page 207 Home > > Voice Operations and Fax Numbers > Set up Broadcasting Groups > Add or Delete a Broadcasting Group Member Add or Delete a Broadcasting Group Member 1. Press [Fax] > [Address Book] > [Edit] > [Change]. 2. Press a or b to display the Group you want to change, and then press it. 3.
Page 208: Dial Access Codes And Credit Card Numbers
You can even include manual dialing. For example: you might have stored ‘555’ on Address Book: Brother 1 and ‘7000’ on Address Book: Brother 2. You can use them both to dial ‘555-7000’ if you press the following: 1.
Page 209: Telephone Services And External Devices
Home > > Telephone Services and External Devices Telephone Services and External Devices • Voice Mail • Distinctive Ring • Caller ID • Voice Over Internet Protocol (VoIP/Telephone Line Interference) • External TAD (Telephone Answering Device) • External and Extension Telephones...
Page 210: Voice Mail
For example, if your Voice Mail is set to answer after four rings and your Brother machine is set to answer after two rings, then your Brother machine will answer first. This will prevent callers from being able to leave a message in your Voice Mail.
Page 211: Distinctive Ring
This feature is available only in the USA and Canada. Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term "Distinctive Ring," but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring, Smart Ring, Ident-A-Ring, Ident-A-Call, Data Ident-A-Call, Teen Ring, and SimpleBiz Fax &...
Page 212 Ring Pattern Rings short-long-short short-short-long very long • Ring Pattern #1 is often called Short-Short and is the most commonly used. • If the ring pattern you received is not on this chart, contact your telephone company and ask for one that is shown.
Page 213 The receive mode is set to [Manual] automatically and you cannot change it to another receive mode while Distinctive Ring is set to [On]. This ensures the Brother machine will answer only the Distinctive Ring number and not interfere when your main telephone number is called.
Page 214 Home > > Telephone Services and External Devices > Distinctive Ring > Turn off Distinctive Ring Turn off Distinctive Ring This feature is available only in the USA and Canada. 1. Press [Settings] > [All Settings] > [Fax] > [Miscellaneous] > [Distinctive] > [Distinctive].
Page 215: Caller Id
Home > > Telephone Services and External Devices > Caller ID Caller ID The Caller ID feature lets you use the Caller ID subscriber service offered by many local telephone companies. This service displays the telephone number (or name if it is available) of your caller as the line rings. •...
Page 216 Home > > Telephone Services and External Devices > Caller ID > Set up Your Area Code Set up Your Area Code When returning calls from the Caller ID History, your machine will dial "1" plus the area code. If your local dialing plan requires that the "1"...
Page 217: Voice Over Internet Protocol (Voip/Telephone Line Interference)
Home > > Telephone Services and External Devices > Voice Over Internet Protocol (VoIP/Telephone Line Interference) Voice Over Internet Protocol (VoIP/Telephone Line Interference) VoIP is a type of phone system that uses an Internet connection instead of a traditional telephone line. Telephone providers frequently bundle VoIP together with Internet and cable services.
Page 218: External Tad (Telephone Answering Device)
Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) External TAD (Telephone Answering Device) You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it hears them it will take over the call and receive the fax.
Page 219 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Connect an External TAD Connect an External TAD The external TAD must be plugged into the jack labeled EXT. Your machine cannot work correctly if you plug the TAD into a wall jack (unless you are using Distinctive Ring).
Page 220 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Record an Outgoing Message (OGM) on the External TAD Record an Outgoing Message (OGM) on the External TAD 1. Record five seconds of silence at the beginning of your message. This allows your machine time to listen for fax tones.
Page 221 Home > > Telephone Services and External Devices > External TAD (Telephone Answering Device) > Multi-line Connections (PBX) Multi-line Connections (PBX) We suggest you ask the company that installed your PBX to connect your machine. If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system.
Page 222: External And Extension Telephones
Telephone Services and External Devices > External and Extension Telephones External and Extension Telephones • Connect an External or Extension Telephone • Operation from External and Extension Telephones • Use a Non-Brother Cordless External Handset • Use the Remote Codes...
Page 223 Home > > Telephone Services and External Devices > External and Extension Telephones > Connect an External or Extension Telephone Connect an External or Extension Telephone You can connect a separate telephone to your machine as shown in the diagram below. Connect the telephone line cord to the jack labeled EXT.
Page 224 Home > > Telephone Services and External Devices > External and Extension Telephones > Operation from External and Extension Telephones Operation from External and Extension Telephones Use extension telephones If you answer a fax call at an extension telephone, you can make your machine receive the fax by pressing the Fax Receive Code *51.
Page 225 Non-Brother Cordless External Handset Use a Non-Brother Cordless External Handset If your non-Brother cordless telephone is connected to the EXT. jack of the machine and you typically carry the cordless handset elsewhere, it is easier to answer calls during the Ring Delay.
Page 226 Home > > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes Use the Remote Codes Fax Receive Code If you answer a fax call on an extension telephone, you can tell your machine to receive it by pressing the Fax Receive Code *51.
Page 227 Home > > Telephone Services and External Devices > External and Extension Telephones > Use the Remote Codes > Change the Remote Codes Change the Remote Codes The preset Fax Receive Code is *51. The preset Telephone Answer Code is #51. If you are always disconnected when accessing your External TAD remotely, try changing the three-digit remote codes, for example to ### and 999.
Page 228: Fax Reports
Home > > Fax Reports Fax Reports • Set the Transmission Verification Report's Style • Set the Fax Journal's Interval Period • Print Reports...
Page 229: Set The Transmission Verification Report's Style
Home > > Fax Reports > Set the Transmission Verification Report's Style Set the Transmission Verification Report's Style You can use the Transmission Verification Report as proof that you sent a fax. This report lists the receiving party's name or fax number, the time and date of transmission, duration of transmission, number of pages sent, and whether or not the transmission was successful.
Page 230: Set The Fax Journal's Interval Period
Home > > Fax Reports > Set the Fax Journal's Interval Period Set the Fax Journal's Interval Period You can set the machine to print a Fax Journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days).
Page 231: Pc-Fax
Home > > PC-FAX PC-FAX • PC-FAX for Windows • PC-FAX for Mac...
Page 232: Pc-Fax For Windows
Home > > PC-FAX > PC-FAX for Windows PC-FAX for Windows • PC-FAX Overview (Windows) • Send a Fax Using PC-FAX (Windows) • Receive Faxes on Your Computer (Windows)
Page 233 PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) PC-FAX Overview (Windows) Reduce paper consumption and save time by using the Brother PC-FAX software to send faxes directly from your computer. • Configure PC-FAX (Windows) • Configure your PC-Fax Address Book (Windows)
Page 234 Before sending faxes using PC-FAX, personalize the send options in each tab of the PC-FAX Setup dialog box. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Setup Sending.
Page 235 Home > > PC-FAX > PC-FAX for Windows > PC-FAX Overview (Windows) > Configure your PC-Fax Address Book (Windows) Configure your PC-Fax Address Book (Windows) Add, edit and delete members and groups to personalize your Address Book. • Add a Member to your PC-FAX Address Book (Windows) •...
Page 236 Add new people and their fax information to the PC-Fax Address Book if you want to send a fax using the Brother PC-Fax software. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).
Page 237 Create a group to broadcast the same PC-FAX to several recipients at one time. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).
Page 238 Edit Member or Group Information in your PC-FAX Address Book (Windows) 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).
Page 239 Delete a Member or Group in your PC-FAX Address Book (Windows) 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).
Page 240 You cannot export the group settings when you export the Address Book data. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).
Page 241 Related Information • Configure your PC-Fax Address Book (Windows)
Page 242 You can import ASCII text files (*.csv) or vCards (electronic business cards) into your Address Book. 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Address Book (Send).
Page 243 1. Create a file in any application on your computer. 2. Select the print command in your application. 3. Select Brother PC-FAX as your printer, and then complete your print operation. The Brother PC-FAX dialog box appears. 4. Type a fax number using one of the following methods: •...
Page 244 PC-FAX for Windows > Receive Faxes on Your Computer (Windows) Receive Faxes on Your Computer (Windows) Use the Brother PC-FAX software to receive faxes on your computer, view them, and print only those faxes you want. • Receive Faxes Using PC-FAX Receive (Windows)
Page 245 Faxes Using PC-FAX Receive (Windows) Receive Faxes Using PC-FAX Receive (Windows) The Brother PC-FAX Receive software lets you view and store faxes on your computer. It is automatically installed when you install your machine's software and drivers and works on locally or network-connected machines.
Page 246 1. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). 2. Click PC-FAX in the left navigation bar, and then click Receive.
Page 247 Select the machine where you want to receive PC-FAX files. Lock (available only for Administrators) Restrict users who do not have administrator privileges from configuring the settings options shown above. 4. Click OK. Related Information • Run the Brother PC-FAX Receive on Your Computer (Windows)
Page 248 5. To change the computer name that will appear on the machine's LCD, type the new name in the Enter your PC display name (Max 15 Characters) field. 6. Click OK. Related Information • Run the Brother PC-FAX Receive on Your Computer (Windows)
Page 249 Home > > PC-FAX > PC-FAX for Windows > Receive Faxes on Your Computer (Windows) > Receive Faxes Using PC-FAX Receive (Windows) > View Received PC-FAX Messages (Windows) View Received PC-FAX Messages (Windows) Receiving Status Icon Indicated Status Standby mode No unread messages Receiving messages Messages received...
Page 250 Related Information • Receive Faxes Using PC-FAX Receive (Windows)
Page 251: Pc-Fax For Mac
Home > > PC-FAX > PC-FAX for Mac PC-FAX for Mac • Send a Fax Using AirPrint (macOS)
Page 252: Network
Home > Network Network • Supported Basic Network Features • Configure Network Settings • Wireless Network Settings • Network Features • Brother Management Tools...
Page 253: Supported Basic Network Features
Home > Network > Supported Basic Network Features Supported Basic Network Features The machine supports various features depending on the operating system. Use this table to see which network features and connections are supported by each operating system. Operating Systems Windows Windows Server macOS...
Page 254: Configure Network Settings
Home > Network > Configure Network Settings Configure Network Settings • Configure Network Settings Using the Control Panel • Change Machine Settings Using Web Based Management...
Page 255: Configure Network Settings Using The Control Panel
Information: Settings Tables. • You can also use management utilities, such as Web Based Management, to configure and change your Brother machine's network settings. 1. Press [Settings] > [Network]. 2. Press a or b to display the network option, and then press it. Repeat this step until you access the menu you want to configure, and then follow the touchscreen LCD instructions.
Page 256: Wireless Network Settings
Home > Network > Wireless Network Settings Wireless Network Settings • Use the Wireless Network • ® Use Wi-Fi Direct • Enable/Disable Wireless LAN • Print the WLAN Report...
Page 257: Use The Wireless Network
Home > Network > Wireless Network Settings > Use the Wireless Network Use the Wireless Network • Before Configuring Your Machine for a Wireless Network • Configure Your Machine for a Wireless Network Using the Setup Wizard from Your Computer •...
Page 258 Make sure you know your wireless router/access point's Network Name (SSID) and Network Key (Password). If you cannot find this information, consult the manufacturer of your wireless router/access point, your system administrator, or Internet provider. Brother cannot provide this information. Related Information •...
Page 259 Windows Download the installer from your model's Downloads page at support.brother.com/downloads. • a. Download the installer from your model's Downloads page at support.brother.com/downloads. b. Start the installer, and then double-click the Start Here Mac icon. 2. Follow the on-screen instructions.
Page 260 All iOS or iPadOS supported devices including iPhone, iPad and iPod touch Download and install Brother Mobile Connect from the App Store. 2. Start Brother Mobile Connect, and then follow the on-screen instructions to connect your mobile device to your Brother machine.
Page 261 Network Key (Password) 12345 • Your access point/router may support the use of multiple WEP keys, but your Brother machine supports the use of only the first WEP key. • If you need assistance during setup and want to contact Brother Customer Service, make sure you have your SSID (Network Name) and Network Key (Password) ready.
Page 262 Related Information • Use the Wireless Network...
Page 263 If your wireless device is connected successfully, the LCD displays [Connected]. You have completed the wireless network setup. To install the drivers and software necessary to use your machine, go to your model's Downloads page at support.brother.com/downloads. Related Information •...
Page 264 Home > Network > Wireless Network Settings > Use the Wireless Network > Configure Your Machine for a ™ Wireless Network Using the PIN Method of Wi-Fi Protected Setup (WPS) Configure Your Machine for a Wireless Network Using the PIN Method ™...
Page 265 To install the driver and software necessary to use your machine, go to your model's Downloads page at support.brother.com/downloads. 9. Select your machine and click Next. 10. Type the PIN displayed on the machine's LCD, and then click Next.
Page 266 Network Key (Password) WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press [Settings] > [Network] > [WLAN(Wi-Fi)] > [Find Wi-Fi Network].
Page 267 If your wireless device is connected successfully, the LCD displays [Connected]. You have completed the wireless network setup. To install the drivers and software necessary to use your machine, go to your model's Downloads page at support.brother.com/downloads. Related Information •...
Page 268 Authentication Method Encryption Mode User ID Password EAP-FAST/MS-CHAPv2 Brother 12345678 • If you configure your machine using EAP-TLS authentication, you must install the client certificate issued by a CA before you start configuration. Contact your network administrator about the client certificate.
Page 269 If your wireless device is connected successfully, the LCD displays [Connected]. You have completed the wireless network setup. To install the drivers or the application necessary for operating your machine, go to your model's Downloads page at support.brother.com/downloads. Related Information •...
Page 270: Use Wi-Fi Direct
® Home > Network > Wireless Network Settings > Use Wi-Fi Direct ® Use Wi-Fi Direct • Wi-Fi Direct Overview • Configure Your Wi-Fi Direct Network Using the Push Button Method • Configure a Wi-Fi Direct Network Manually • If You Are Having Difficulty with Your Machine's Network...
Page 271 Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance . It allows you to securely connect your mobile device to your Brother machine without using a wireless router/access point. 1. Mobile device 2. Your Brother machine •...
Page 272 5. Do one of the following: • If your mobile device displays a list of machines with Wi-Fi Direct enabled, select your Brother machine. • If your Brother machine displays a list of mobile devices with Wi-Fi Direct enabled, select your mobile device.
Page 273 ® Home > Network > Wireless Network Settings > Use Wi-Fi Direct > Configure a Wi-Fi Direct Network Manually Configure a Wi-Fi Direct Network Manually Configure the Wi-Fi Direct setting from the machine's control panel. 1. Press [Settings] > [Network] > [Wi-Fi Direct] > [Manual]. 2.
Page 274: Enable/Disable Wireless Lan
Home > Network > Wireless Network Settings > Enable/Disable Wireless LAN Enable/Disable Wireless LAN 1. Press [Settings] > [Network] > [WLAN(Wi-Fi)] > [WLAN Enable]. 2. Do one of the following: • To enable Wi-Fi, select [On]. • To disable Wi-Fi, select [Off]. 3.
Page 275: Print The Wlan Report
Home > Network > Wireless Network Settings > Print the WLAN Report Print the WLAN Report The WLAN Report shows your machine's wireless status. If the wireless connection fails, check the error code on the printed report. 1. Press [Settings] > [All Settings] > [Print Reports] > [WLAN Report] > [Yes]. The machine will print the WLAN Report.
Page 276 Home > Network > Wireless Network Settings > Print the WLAN Report > Wireless LAN Report Error Codes Wireless LAN Report Error Codes If the Wireless LAN Report shows that the connection failed, check the error code on the printed report and see the corresponding instructions in the table: Error Code Problem and Recommended Solutions...
Page 277 Error Code Problem and Recommended Solutions TS-05 The Network Name (SSID) and Network Key (Password) are incorrect. Check the following points and try to set up your wireless connection again: • Confirm the Network Name (SSID) and Network Key (Password). •...
Page 278 How to confirm wireless security information (SSID/authentication method/encryption method/Network Key) of your WLAN access point/router: 1. The default security settings may be provided on a label attached to the WLAN access point/router. Or the manufacturer's name or model number of the WLAN access point/router may be used as the default security settings.
Page 279: Network Features
Home > Network > Network Features Network Features • Print the Network Configuration Report • Reset the Network Settings to Factory Default...
Page 280: Print The Network Configuration Report
Home > Network > Network Features > Print the Network Configuration Report Print the Network Configuration Report The Network Configuration Report lists the network configuration, including the network print server settings. • The Node Name appears on the Network Configuration Report. The default Node Name is "BRW123456abcdef"...
Page 281: Reset The Network Settings To Factory Default
Home > Network > Network Features > Reset the Network Settings to Factory Default Reset the Network Settings to Factory Default You can use your machine's control panel to reset the machine's network settings to its default factory settings. This resets all information, such as the password and IP address. You can also reset the print server to its factory settings using Web Based Management.
Page 282: Brother Management Tools
Home > Network > Brother Management Tools Brother Management Tools Use one of Brother's management tools to configure your Brother machine's network settings. Go to your model's Downloads page at support.brother.com/downloads to download the tools. Related Information • Network...
Page 283: Security
Home > Security Security • Before Using Network Security Features • Configure Certificates for Device Security • Use SSL/TLS • Use IEEE 802.1x Authentication for a Wireless Network...
Page 284: Before Using Network Security Features
Home > Security > Before Using Network Security Features Before Using Network Security Features Your machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorized access to the machine.
Page 285: Disable Unnecessary Protocols
, if the navigation menu is not shown on the left side of the screen. 5. Clear any unnecessary protocol checkboxes to disable them. 6. Click Submit. 7. Restart your Brother machine to activate the configuration. Related Information • Before Using Network Security Features...
Page 286: Configure Certificates For Device Security
Home > Security > Configure Certificates for Device Security Configure Certificates for Device Security You must configure a certificate to manage your networked machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. • Supported Security Certificate Features •...
Page 287: Supported Security Certificate Features
The following security certificate features can be used with the machine: • SSL/TLS communication • IEEE 802.1x authentication The Brother machine supports the following: • Pre-installed certificate Your machine has a pre-installed self-signed certificate. This certificate enables you to use SSL/TLS communication without creating or installing a different certificate.
Page 288: Step By Step Guide For Creating And Installing A Certificate
Certificate from a CA 1. Create a Certificate Signing Request (CSR) using Web Based Management. 2. Install the certificate issued by the CA on your Brother machine using Web Based Management. 3. Install the certificate on your computer. Related Information •...
Page 289: Create A Self-Signed Certificate
Home > Security > Configure Certificates for Device Security > Create a Self-signed Certificate Create a Self-signed Certificate 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your machine's IP address). For example: https://192.168.1.2 •...
Page 290: Create Csr And Install A Certificate From A Certificate Authority (Ca)
Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) Create CSR and Install a Certificate from a Certificate Authority (CA) If you already have a certificate from an external trusted CA, you can store the certificate and private key on the machine and manage them by importing and exporting.
Page 291 Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
Page 292 • Follow your CA's policy regarding the method to send a CSR to your CA. • If you are using the Enterprise root CA of Windows Server 2008/2008 R2/2012/2012 R2/2016/2019/2022, we recommend using the Web Server for the certificate template to securely create the Client Certificate.
Page 293 Home > Security > Configure Certificates for Device Security > Create CSR and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Machine Install a Certificate on Your Machine When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine.
Page 294: Import And Export The Certificate And Private Key
Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them. •...
Page 295 Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Import a Certificate and Private Key Import a Certificate and Private Key 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your machine's IP address).
Page 296 Home > Security > Configure Certificates for Device Security > Import and Export the Certificate and Private Key > Export the Certificate and Private Key Export the Certificate and Private Key 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your machine's IP address).
Page 297: Manage Multiple Certificates
In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates. Maximum Number of Certificates Stored on Brother Machine Self-signed Certificate or Certificate Issued by a CA CA Certificate We recommend storing fewer certificates than allowed, reserving an empty spot in case of certificate expiration.
Page 298: Use Ssl/Tls
Home > Security > Use SSL/TLS Use SSL/TLS • Introduction to SSL/TLS • Manage Your Network Machine Securely Using SSL/TLS • Print Documents Securely Using SSL/TLS...
Page 299: Introduction To Ssl/Tls
Home > Security > Use SSL/TLS > Introduction to SSL/TLS Introduction to SSL/TLS Secure Socket Layer (SSL) or Transport Layer Security (TLS) is an effective method of protecting data sent over a local or wide area network (LAN or WAN). It works by encrypting data, such as a print job, sent over a network, so anyone trying to capture it will not be able to read it.
Page 300 Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Brief History of SSL/TLS Brief History of SSL/TLS SSL/TLS was originally created to secure web traffic information, particularly data sent between web browsers and servers. SSL is now used with additional applications, such as Telnet, printer, and FTP software, in order to become a universal solution for online security.
Page 301 Home > Security > Use SSL/TLS > Introduction to SSL/TLS > Benefits of Using SSL/TLS Benefits of Using SSL/TLS The primary benefit of using SSL/TLS is to guarantee secure printing over an IP network by restricting unauthorized users from reading data sent to the machine. SSL's key selling point is that it can be used to print confidential data securely.
Page 302: Manage Your Network Machine Securely Using Ssl/Tls
Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Configure a Certificate for SSL/TLS and Available Protocols • Access Web Based Management Using SSL/TLS • Install the Self-signed Certificate for Windows Users as Administrators •...
Page 303 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Configure a Certificate for SSL/TLS and Available Protocols Configure a Certificate for SSL/TLS and Available Protocols Configure a certificate on your machine using Web Based Management before you use SSL/TLS communication.
Page 304 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Access Web Based Management Using SSL/TLS Access Web Based Management Using SSL/TLS To manage your network machine securely, you must use management utilities with security protocols. •...
Page 305 Home > Security > Use SSL/TLS > Manage Your Network Machine Securely Using SSL/TLS > Install the Self-signed Certificate for Windows Users as Administrators Install the Self-signed Certificate for Windows Users as Administrators • The following steps are for Microsoft Edge. If you use another web browser, refer to your web browser's documentation or online help for instructions on how to install certificates.
Page 306: Print Documents Securely Using Ssl/Tls
Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS Print Documents Securely Using SSL/TLS • Print Documents Using SSL/TLS • Configure Certificates for Device Security • Configure a Certificate for SSL/TLS and Available Protocols...
Page 307 Home > Security > Use SSL/TLS > Print Documents Securely Using SSL/TLS > Print Documents Using SSL/TLS Print Documents Using SSL/TLS To print documents securely with IPP protocol, use the IPPS protocol. 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is your machine's IP address).
Page 308: Use Ieee 802.1X Authentication For A Wireless Network
Home > Security > Use IEEE 802.1x Authentication for a Wireless Network Use IEEE 802.1x Authentication for a Wireless Network • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wireless Network Using Web Based Management (Web Browser) •...
Page 309: What Is Ieee 802.1X Authentication
Authentication? What Is IEEE 802.1x Authentication? IEEE 802.1x is an IEEE standard that limits access from unauthorized network devices. Your Brother machine sends an authentication request to a RADIUS server (Authentication server) through your access point or hub. After your request has been verified by the RADIUS server, your machine can access the network.
Page 310: Configure Ieee 802.1X Authentication For A Wireless Network Using Web Based Management (Web Browser)
Home > Security > Use IEEE 802.1x Authentication for a Wireless Network > Configure IEEE 802.1x Authentication for a Wireless Network Using Web Based Management (Web Browser) Configure IEEE 802.1x Authentication for a Wireless Network Using Web Based Management (Web Browser) •...
Page 311 Option Description CA Cert. + ServerID The verification method to check the common name value of the server certificate, in addition to the CA reliability of the server certificate. 7. When finished with configuration, click Submit. Related Information • Use IEEE 802.1x Authentication for a Wireless Network Related Topics: •...
Page 312: Ieee 802.1X Authentication Methods
Extensible Authentication Protocol-Flexible Authentication via Secured Tunneling (EAP-FAST) has been developed by Cisco Systems, Inc., which uses a user ID and password for authentication, and symmetric key algorithms to achieve a tunneled authentication process. Your Brother machine supports the following inner authentication methods: • EAP-FAST/NONE •...
Page 313: Mobile/Web Connect
Home > Mobile/Web Connect Mobile/Web Connect • Brother Web Connect • AirPrint • ™ ™ Mopria Print Service and Mopria Scan • Brother Mobile Connect...
Page 314: Brother Web Connect
Brother Web Connect Overview • Online Services Used with Brother Web Connect • Set Up Brother Web Connect • Scan and Upload Documents Using Brother Web Connect • Download and Print Documents Using Brother Web Connect • FaxForward to Cloud or E-mail...
Page 315: Brother Web Connect Overview
3. Photos, images, documents and other files 4. Web Service To use Brother Web Connect, your Brother machine must be connected to a network that has access to the Internet, through wireless connection. For network setups that use a proxy server, the machine must also be configured to use a proxy server. If you are unsure of your network configuration, check with your network administrator.
Page 316 Mobile/Web Connect > Brother Web Connect > Brother Web Connect Overview > Configure the Proxy Server Settings Using the Machine's Control Panel Configure the Proxy Server Settings Using the Machine's Control Panel If your network uses a proxy server, the following proxy server information must be configured on the machine: •...
Page 317 Mobile/Web Connect > Brother Web Connect > Brother Web Connect Overview > Configure the Proxy Server Settings Using Web Based Management Configure the Proxy Server Settings Using Web Based Management If your network uses a proxy server, the following proxy server information must be configured using Web Based Management: •...
Page 318: Online Services Used With Brother Web Connect
To use Brother Web Connect, you must have an account with the online service you want to use. If you do not already have an account, use a computer to access the service's website and create an account.
Page 319 • Not all services are available in all countries. • For Hong Kong, Taiwan and Korea: Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded. Related Information • Brother Web Connect...
Page 320: Set Up Brother Web Connect
Set Up Brother Web Connect • Brother Web Connect Setup Overview • Create an Account for Each Online Service Before Using Brother Web Connect • Apply for Brother Web Connect Access • Register an Account on Your Brother Machine for Brother Web Connect...
Page 321 2. Web Service 3. Obtain account Step 2: Apply for Brother Web Connect access. Start Brother Web Connect access using a computer and obtain a temporary ID. 1. Enter account information 2. Brother Web Connect application page 3. Obtain temporary ID Step 3: Register your account information on your machine so you can access the service you want to use.
Page 322 Connect To use Brother Web Connect to access an online service, you must have an account with that online service. If you do not already have an account, use a computer to access the service's website and create an account.
Page 323 24 hours. 5. Close the web browser. Now that you have a Brother Web Connect access ID, you must register this ID on your machine, and then use your machine to access the web service you want to use.
Page 324 Press the service name. 3. If information regarding Brother Web Connect appears, press [OK]. 4. Press [Register/Delete] > [Register Account]. 5. The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access. Press [OK].
Page 325: Scan And Upload Documents Using Brother Web Connect
[OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 3. Press a or b to display the service that hosts the account to which you want to upload.
Page 326: Download And Print Documents Using Brother Web Connect
To download other users’ documents, you must have access privileges to view the corresponding albums or documents. For Hong Kong, Taiwan and Korea: Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded. Related Information •...
Page 327 [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display the service that hosts the document you want to download and print.
Page 328: Faxforward To Cloud Or E-Mail
Home > Mobile/Web Connect > Brother Web Connect > FaxForward to Cloud or E-mail FaxForward to Cloud or E-mail • Use the FaxForward to Cloud feature to automatically forward incoming faxes to your accounts with the available online services. 1. Web Service •...
Page 329 If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display [FaxForward to Cloud/E-mail].
Page 330 If information regarding the Internet connection appears on the machine’s LCD, read it, and then press [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display [FaxForward to Cloud/E-mail].
Page 331: Airprint
Home > Mobile/Web Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint (macOS) • Print Using AirPrint • Scan Using AirPrint (macOS) • Send a Fax Using AirPrint (macOS)
Page 332: Airprint Overview
Home > Mobile/Web Connect > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver.
Page 333: Before Using Airprint (Macos)
Home > Mobile/Web Connect > AirPrint > Before Using AirPrint (macOS) Before Using AirPrint (macOS) Before printing using macOS, add your machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple menu. 2. Click Printers & Scanners. 3.
Page 334: Print Using Airprint
Home > Mobile/Web Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod touch • Print Using AirPrint (macOS) • Cut Print Using AirPrint (macOS)
Page 335 Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Print from iPad, iPhone, or iPod touch Print from iPad, iPhone, or iPod touch The procedure used to print may vary by application. Safari is used in the example below. 1.
Page 336 Home > Mobile/Web Connect > AirPrint > Print Using AirPrint > Print Using AirPrint (macOS) Print Using AirPrint (macOS) The procedure used to print may vary by application. Safari is used in the example below. Before printing, make sure your machine is in the printer list on your Mac computer. 1.
Page 337: Scan Using Airprint (Macos)
Home > Mobile/Web Connect > AirPrint > Scan Using AirPrint (macOS) Scan Using AirPrint (macOS) Before scanning, make sure your machine is in the scanner list on your Mac computer. Load your document. 2. Select System Preferences from the Apple menu. 3.
Page 338: Send A Fax Using Airprint (Macos)
Home > Mobile/Web Connect > AirPrint > Send a Fax Using AirPrint (macOS) Send a Fax Using AirPrint (macOS) Make sure your machine is in the printer list on your Mac computer. Apple TextEdit is used in the example below. AirPrint supports only black and white fax documents.
Page 339: Mopria ™ Print Service And Mopria ™ Scan
™ ™ Home > Mobile/Web Connect > Mopria Print Service and Mopria Scan ™ ™ Mopria Print Service and Mopria Scan ™ ™ Mopria Print Service is a print feature and Mopria Scan is a scan feature on ™ ™ Android mobile devices developed by the Mopria Alliance .
Page 340: Brother Mobile Connect
• For all iOS or iPadOS supported devices including iPhone, iPad, and iPod touch Brother Mobile Connect allows you to use your Brother machine's features directly from your iOS or iPadOS device. Download and install Brother Mobile Connect from the App Store.
Page 341: Brother Iprint&Scan For Windows And Mac
Home > Brother iPrint&Scan for Windows and Mac Brother iPrint&Scan for Windows and Mac • Brother iPrint&Scan Overview for Windows and Mac...
Page 342: Brother Iprint&Scan Overview For Windows And Mac
Brother iPrint&Scan Overview for Windows and Mac Use Brother iPrint&Scan for Windows and Mac to print and scan from your computer. The following screen shows an example of Brother iPrint&Scan for Windows. The actual screen may differ depending on the version of the application.
Page 343: Troubleshooting
You can correct most problems yourself. If you need additional help, visit support.brother.com for the latest FAQs and troubleshooting tips: 1. Visit support.brother.com. 2. Click FAQs & Troubleshooting and search for your model name. First, check the following: • The machine's power cord is connected correctly and the machine's power is on.
Page 344: Error And Maintenance Messages
The most common error and maintenance messages are shown in the table. You can correct most errors and perform routine maintenance yourself. If you need more tips, go to your model's FAQs & Troubleshooting page at support.brother.com/faqs. Related Information references are at the bottom of this page.
Page 345 Error Message Cause Action Cannot Detect The wrong Brother model ink cartridge Check the model numbers of the ink was installed. cartridges and install the correct ink cartridges. Cannot Scan ## The machine has a mechanical problem. Disconnect the machine from the power for several minutes, and then reconnect it.
Page 346 Ink Absorber NearFull The ink absorber box is nearly full. The ink absorber box must be replaced soon. Call Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. The ink absorber box absorbs the small amount of ink emitted during print head cleaning.
Page 347 No Device When configuring the Wi-Fi Direct • Make sure your machine and mobile network, the Brother machine cannot find device are in the Wi-Fi Direct mode. No device found. your mobile device. • Move the mobile device closer to your Brother machine.
Page 348 Error Message Cause Action • Clear the data from the memory. To gain extra memory, you can turn off Memory Receive. See Related Information: Turn Off Memory Receive. • Print the faxes that are in the memory. See Related Information: Print a Fax Stored in the Machine's Memory.
Page 349 Related Information • Troubleshooting • Transfer Your Faxes or Fax Journal Report • Error Messages When Using the Brother Web Connect Feature Related Topics: • Touchscreen LCD Overview • Print the Network Configuration Report • Replace the Ink Cartridges •...
Page 350 • Document Jams • Turn off Distinctive Ring • Caller ID • Load Paper • Printer Jam or Paper Jam • Clean the Paper Pick-up Rollers • Turn Off Memory Receive • Print a Fax Stored in the Machine's Memory •...
Page 351: Transfer Your Faxes Or Fax Journal Report
Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report Transfer Your Faxes or Fax Journal Report If the LCD shows: • [Cannot Clean ##] • [Cannot Initialize ##] • [Cannot Print ##] • [Cannot Scan ##] We recommend transferring your faxes to another fax machine or to your computer.
Page 352 Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer Faxes to Another Fax Machine Transfer Faxes to Another Fax Machine If you have not set up your Station ID, you cannot enter Fax Transfer mode. 1.
Page 353 You can transfer the faxes from your machine's memory to your computer. 1. Press to clear the error temporarily. 2. Make sure you have installed the Brother software and drivers on your computer, and then turn on PC-FAX Receive on the computer. 3. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected).
Page 354 Home > Troubleshooting > Error and Maintenance Messages > Transfer Your Faxes or Fax Journal Report > Transfer the Fax Journal Report to Another Fax Machine Transfer the Fax Journal Report to Another Fax Machine If you have not set up your Station ID, you cannot enter fax transfer mode. 1.
Page 355: Error Messages When Using The Brother Web Connect Feature
Web Connect Feature Error Messages When Using the Brother Web Connect Feature Your Brother machine displays an error message if an error occurs. The most common error messages are shown in the chart. You can correct most errors yourself. If you need more tips, go to your model's FAQs & Troubleshooting page at support.brother.com/faqs.
Page 356 Error Messages Cause Action Server Error 01 The machine's authentication Apply for Brother Web Connect information (needed to access the access again to receive a new service) has expired or is invalid. temporary ID, and then use the new ID to register the account to the machine.
Page 357: Document Jams
Home > Troubleshooting > Document Jams Document Jams • Document is Jammed in the Top of the ADF Unit • Document is Jammed inside the ADF Unit • Remove Paper Scraps Jammed in the ADF • Error and Maintenance Messages...
Page 358: Document Is Jammed In The Top Of The Adf Unit
Home > Troubleshooting > Document Jams > Document is Jammed in the Top of the ADF Unit Document is Jammed in the Top of the ADF Unit 1. Remove any paper from the ADF that is not jammed. 2. Open the ADF cover. 3.
Page 359: Document Is Jammed Inside The Adf Unit
Home > Troubleshooting > Document Jams > Document is Jammed inside the ADF Unit Document is Jammed inside the ADF Unit 1. Remove any paper from the ADF that is not jammed. 2. Lift the document cover. 3. Pull the jammed document out to the left. 4.
Page 360: Remove Paper Scraps Jammed In The Adf
Home > Troubleshooting > Document Jams > Remove Paper Scraps Jammed in the ADF Remove Paper Scraps Jammed in the ADF 1. Lift the document cover. 2. Insert a piece of stiff paper, such as cardstock, into the ADF to push any small paper scraps through. 3.
Page 361: Printer Jam Or Paper Jam
Home > Troubleshooting > Printer Jam or Paper Jam Printer Jam or Paper Jam Locate and remove the jammed paper. • Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front) • Paper is Jammed in the Front of the Machine (Jam Front) •...
Page 362: Paper Is Jammed Inside And In The Front Of The Machine (Jam Inside/Front)
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed Inside and in the Front of the Machine (Jam Inside/Front) Paper is Jammed Inside and in the Front of the Machine (Jam Inside/ Front) If the LCD displays [Jam Inside/Front], [Repeat Jam Inside/Front] or [Repeat Jam], follow these steps: 1.
Page 363 5. Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover (1) into the open position. 6. Slowly pull the jammed paper (1) out of the machine. IMPORTANT • DO NOT touch the encoder strip, a thin strip of plastic that stretches across the width of the machine (1).
Page 364 • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to remove the paper. Hold the concave areas with the triangle marks as shown in the illustration (3) to move the print head. •...
Page 365 If your LCD error message was [Repeat Jam Inside/Front] or [Repeat Jam], do the following: a. Make sure you look carefully inside (1) for any scraps of paper. CAUTION The cutter installed in the machine has sharp edges, which may cause an injury. Keep your hands away from the cutter located behind the Paper Feed Rollers.
Page 366 9. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 10. Reconnect the power cord. Related Information • Printer Jam or Paper Jam Related Topics: • Error and Maintenance Messages...
Page 367: Paper Is Jammed In The Front Of The Machine (Jam Front)
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Front of the Machine (Jam Front) Paper is Jammed in the Front of the Machine (Jam Front) If the LCD displays [Jam Front] or [Repeat Jam Front], follow these steps: 1.
Page 368 If your LCD error message was [Repeat Jam Front], do the following: a. Make sure you look carefully inside (1) for any scraps of paper. b. Squeeze both levers (1), and then open the Jam Clear Cover at the back of the machine. c.
Page 369 7. Reconnect the power cord. Related Information • Printer Jam or Paper Jam Related Topics: • Error and Maintenance Messages...
Page 370: Paper Is Jammed In The Back Of The Machine (Jam Rear)
Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Back of the Machine (Jam Rear) Paper is Jammed in the Back of the Machine (Jam Rear) If the LCD displays [Jam Rear], follow these steps: 1.
Page 371 5. Slowly pull the jammed paper out of the machine. 6. Close the Jam Clear Cover. Make sure the cover is closed completely. 7. Slowly push the paper tray completely into the machine. 8. Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). 9.
Page 372: If You Are Having Difficulty With Your Machine
If you think there is a problem with your machine, check the following topics. You can correct most problems yourself. If you need additional help, go to your model's FAQs & Troubleshooting page at support.brother.com/faqs. • Paper Handling and Printing Problems •...
Page 373: Paper Handling And Printing Problems
> Paper Handling and Printing Problems Paper Handling and Printing Problems If, after reading this table, you still need help, see the latest FAQs & Troubleshooting tips at support.brother.com/faqs. >> Printing Difficulties >> Print Quality Difficulties >> Paper Handling Difficulties >>...
Page 374 Difficulties Suggestions (Mac) Click the System Preferences > Printers & Scanners. The headers or footers appear There is an unprintable area on the top and bottom of the page. Adjust the top when the document is displayed and bottom margins in your document to allow for this. on the screen but do not appear See Related Information: Unprintable Area.
Page 375 White lines appear in text or Clean the print head. graphics. See Related Information: Clean the Print Head from Your Brother Machine. See Related Information: Clean the Print Head Using Web Based Management. See Related Information: Clean the Print Head from Your Computer (Windows).
Page 376 Difficulties Suggestions Ink is smudged or wet when using Be sure to check the front and back of the paper. Place the glossy surface glossy photo paper. (printing surface) face down. See Related Information: Change the Paper Size and Paper Type. If you use glossy photo paper, make sure the paper type setting is correct.
Page 377 • Change the Paper Size and Paper Type • Acceptable Print Media • Clean the Print Head from Your Brother Machine • Clean the Print Head from Your Computer (Windows) • Check the Print Alignment from Your Brother Machine •...
Page 378 • Clean the Paper Pick-up Rollers • Printer Jam or Paper Jam • Shrink Page Size of an Oversized Incoming Fax • Print Settings (Windows) • Prevent Smudged Printouts and Paper Jams (Windows) • Clean the Base Pad • Change the Print Options to Improve Your Print Results •...
Page 379: Telephone And Fax Problems
For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM (Error...
Page 380 Related Information: Distinctive Ring. • If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will receive faxes automatically and produce a pseudo/double-ring to alert you to answer voice calls.
Page 381 If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. See Related Information: Connect an External TAD.
Page 382 Difficulties Suggestions To free up extra memory, you can turn off Fax Storage, print fax messages in memory or cancel a delayed fax. If the problem continues, ask the telephone company to check your telephone line. See Related Information: Turn Off Memory Receive. See Related Information: Print a Fax Stored in the Machine's Memory.
Page 383 Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Telephone and Fax Problems > Set Dial Tone Detection Set Dial Tone Detection Setting the Dial Tone to [Detection] will shorten the Dial Tone detect pause. 1. Press [Settings] >...
Page 384 Correction Mode (ECM), except for color fax-sending. Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to [Basic(for VoIP)].
Page 385: Other Problems
Results. Scanning Difficulties Difficulties Suggestions TWAIN or WIA errors appear Make sure the Brother TWAIN or WIA driver is selected as the primary source in when starting to scan. (Windows) ™ ™ your scanning application. For example, in Nuance PaperPort 14SE, click Desktop >...
Page 386 Difficulties Suggestions “The device is busy.” appears on Make sure there is no error message on the machine's display. the computer screen. Related Information • If You Are Having Difficulty with Your Machine Related Topics: • Troubleshooting • Clean the Scanner •...
Page 387: Network Problems
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems Network Problems • Use the Network Connection Repair Tool (Windows) • Check Your Machine's Network Settings • If You Are Having Difficulty with Your Machine's Network •...
Page 388 Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool (Windows) Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. Make sure your machine is turned on and is connected to the same network as your computer.
Page 389 Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > Check Your Machine's Network Settings Check Your Machine's Network Settings • Print the Network Configuration Report • Change Machine Settings Using Web Based Management...
Page 390 If you think there is a problem with your machine, check the following topics. You can correct most problems yourself. If you need additional help, go to your model's FAQs & Troubleshooting page at support.brother.com/faqs. >> I Cannot Complete the Wireless Network Setup Configuration >>...
Page 391 Wi-Fi Direct settings again. Brother machine still cannot • If you are using your Brother machine as a client, confirm how complete the Wi-Fi Direct many devices are allowed in the current Wi-Fi Direct network, configuration.
Page 392 If you have checked and tried all of the above, but your Brother machine still cannot print and scan, uninstall the drivers (Windows) and the Brother software and reinstall the latest version of both. I Want to Check that My Network Devices are Working Correctly...
Page 393 • Paper is inserted correctly in the paper tray. Check that you can Ping the Brother machine from your computer using the IP address or Wireless "ping" the Brother the node name in the Windows command prompt or Mac Terminal...
Page 394 > Check Network Devices Using the Ping Command Check Network Devices Using the Ping Command Check the IP addresses of both your computer and your Brother machine, and then confirm whether the network is operating correctly. >> Configure the IP Address on your computer (Windows) >>...
Page 395: Airprint Problems
Home > Troubleshooting > If You Are Having Difficulty with Your Machine > AirPrint Problems AirPrint Problems Difficulty Suggestions My machine is not displayed in the printer list. Make sure your machine is turned on. Make sure your machine and your mobile device or Mac are connected to the same network.
Page 396: Check The Machine Information
Home > Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your machine's information, such as the serial number or the firmware version. 1. Press [Settings] > [All Settings] > [Machine Info.]. 2. Press one of the following options: Option Description Check your machine's serial number.
Page 397: Reset Your Machine
Home > Troubleshooting > Reset Your Machine Reset Your Machine 1. Press [Settings] > [All Settings] > [Initial Setup] > [Reset]. 2. Press the reset option you want to use. 3. Press [OK] for two seconds to reboot the machine. Related Information •...
Page 398: Reset Functions Overview
Home > Troubleshooting > Reset Your Machine > Reset Functions Overview Reset Functions Overview The following reset functions are available: 1. [Machine Reset] You can reset all the machine’s settings that you have changed. The Address Book, Fax Reports, and Call History will remain. 2.
Page 399: Routine Maintenance
Home > Routine Maintenance Routine Maintenance • Replace the Ink Cartridges • Clean Your Brother Machine • Check Your Brother Machine • Correct the Paper Feed to Clear Vertical Lines • Change the Print Options to Improve Your Print Results •...
Page 400: Replace The Ink Cartridges
Replace the Ink Cartridges Your Brother machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four ink cartridges. When the machine detects that an ink cartridge is running out of ink, the machine will display a message.
Page 401 3. Open the new ink cartridge bag for the color indicated on the LCD, and take out the ink cartridge. IMPORTANT DO NOT touch the ink cartridge in the area indicated (1); this can prevent the machine from detecting the cartridge.
Page 402 If the machine does not detect the ink cartridge after you install it, check that the ink cartridge is installed correctly. Remove the ink cartridge and reinstall it slowly until it locks into place. IMPORTANT • DO NOT shake the ink cartridges. If ink stains your skin or clothing, wash with soap or detergent at once. •...
Page 403: Clean Your Brother Machine
> Clean Your Brother Machine Clean Your Brother Machine • Clean the Scanner • Clean the Print Head from Your Brother Machine • Clean the Print Head Using Web Based Management • Clean the Print Head from Your Computer (Windows) •...
Page 404: Clean The Scanner
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Scanner Clean the Scanner 1. Unplug the machine from the AC power outlet. 2. Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with water.
Page 405 Related Topics: • Telephone and Fax Problems • Other Problems...
Page 406: Clean The Print Head From Your Brother Machine
• If the print quality has not improved, repeat the cleaning process. If the print quality does not improve after repeating the cleaning process several times, contact Brother Customer Service. • You can also clean the print head from your computer.
Page 407: Clean The Print Head Using Web Based Management
(Windows) You can also clean the print head using the printer driver. Related Information • Clean Your Brother Machine Related Topics: • Clean the Print Head from Your Brother Machine • Clean the Print Head from Your Computer (Windows) • Access Web Based Management...
Page 408: Clean The Print Head From Your Computer (Windows)
7. Select the Normal, Strong, or Strongest option for the cleaning strength, and then click Next. 8. Click Start. Related Information • Clean Your Brother Machine Related Topics: • Paper Handling and Printing Problems • Clean the Print Head from Your Brother Machine • Clean the Print Head Using Web Based Management...
Page 409: Clean The Machine's Lcd
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's LCD Clean the Machine's LCD IMPORTANT DO NOT use liquid cleaners (including ethanol). 1. Press and hold down to turn off the machine. The LCD displays [Shutting Down] for a few seconds before the power goes off.
Page 410: Clean The Outside Of The Machine
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Outside of the Machine Clean the Outside of the Machine IMPORTANT • Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine.
Page 411: Clean The Machine's Printer Platen
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's Printer Platen Clean the Machine's Printer Platen WARNING Be sure to unplug the machine from the AC power outlet before cleaning the printer platen to avoid an electrical shock.
Page 412: Clean The Paper Feed Rollers
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Feed Rollers Clean the Paper Feed Rollers If the paper feed rollers are stained with ink or have a buildup of paper dust, it may cause paper feed problems.
Page 413: Clean The Base Pad
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Base Pad Clean the Base Pad Cleaning the Base Pad periodically may prevent the machine from feeding multiple sheets of paper when there are only a few sheets of paper left in the tray.
Page 414: Clean The Paper Pick-Up Rollers
Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly. 1. Unplug the machine from the AC power outlet.
Page 415: Check Your Brother Machine
Routine Maintenance > Check Your Brother Machine Check Your Brother Machine • Check the Print Quality • Check the Print Alignment from Your Brother Machine • Check the Ink Volume (Page Gauge) • Monitor Machine Status from Your Computer (Windows) •...
Page 416: Check The Print Quality
Home > Routine Maintenance > Check Your Brother Machine > Check the Print Quality Check the Print Quality If faded or streaked colors and text appear or if text is missing on your printouts, the print head nozzles may be clogged.
Page 417 When a print head nozzle is clogged, the printed sample looks like this: After the print head nozzle is cleaned, the lines are gone: Related Information • Check Your Brother Machine Related Topics: • Paper Handling and Printing Problems • Clean the Print Head from Your Brother Machine...
Page 418: Check The Print Alignment From Your Brother Machine
Check Your Brother Machine > Check the Print Alignment from Your Brother Machine Check the Print Alignment from Your Brother Machine If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment. Before adjusting the print alignment, complete a print quality check first by pressing [Ink] >...
Page 419: Check The Ink Volume
Monitor Machine Status from Your Computer (Windows) • Monitor Machine Status Using Brother iPrint&Scan (Windows/Mac) Page Gauge is an estimate for informational purposes only and does not display the actual remaining page yield. For actual cartridge yield information, visit support.brother.com/yield.
Page 420: Monitor Machine Status From Your Computer (Windows)
Double-click the icon in the task tray. Launch (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. Troubleshooting Click the Troubleshooting button to access the troubleshooting website.
Page 421 Related Information • Check Your Brother Machine • Status Monitor Indicators and What They Mean (Windows) • Turn Off the Show Status Monitor Feature (Windows) • Turn Off the Status Monitor (Windows) Related Topics: • Cancel a Print Job (Windows) •...
Page 422 > Status Monitor Indicators and What They Mean (Windows) Status Monitor Indicators and What They Mean (Windows) When you start up your computer, the Brother Status Monitor icon appears on the task tray. • A green icon indicates the normal stand-by condition.
Page 423 The default setting is Only when printing from this PC. To turn it off, follow these steps: 1. Right-click the (Brother Status Monitor) icon or window, select the Status Monitor Settings option, and then click Options. The Options window appears.
Page 424 Computer (Windows) > Turn Off the Status Monitor (Windows) Turn Off the Status Monitor (Windows) 1. Right-click the (Brother Status Monitor) icon or window, and then select Exit. 2. Click OK. Related Information • Monitor Machine Status from Your Computer (Windows)
Page 425: Monitor Machine Status Using Brother Iprint&Scan (Windows/Mac)
In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 426 The remaining ink amount is approximate and may differ from the actual amount of remaining ink. • You can also check the remaining ink amount using Web Based Management. Related Information • Check Your Brother Machine Related Topics: • Check the Ink Volume (Page Gauge)
Page 427: Correct The Paper Feed To Clear Vertical Lines
Home > Routine Maintenance > Correct the Paper Feed to Clear Vertical Lines Correct the Paper Feed to Clear Vertical Lines Adjust the paper feed to reduce vertical lines. Before adjusting the paper feed, make a print quality check first by pressing [Ink] >...
Page 428: Change The Print Options To Improve Your Print Results
Change the Print Options to Improve Your Print Results If your printouts do not look the way you expect, change the print settings on your Brother machine to improve printout quality. Print speed may be slower when using these settings.
Page 429: Pack And Ship Your Machine
Home > Routine Maintenance > Pack and Ship Your Machine Pack and Ship Your Machine • When you transport the machine, use the packing materials that came with your machine. Do not tip or turn the product upside down. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty.
Page 430 • If you are not able to find the orange protective part, ship the machine without it. DO NOT leave the ink cartridges in the machine during shipping. 9. Wrap the machine in the bag. 10. Pack the machine in the original carton with the original packing material as shown below. Do not pack the used ink cartridge in the carton.
Page 431 If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts and printed materials to use with your “Exchange” machine. 11. Close the carton and tape it shut. Related Information •...
Page 432: Machine Settings
Home > Machine Settings Machine Settings Customize settings and features to make your machine a more efficient work tool. • Change Machine Settings from the Control Panel • Change Machine Settings Using Web Based Management...
Page 433: Change Machine Settings From The Control Panel
Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • In the Event of Power Failure (Memory Storage) • General Settings • Save Your Favorite Settings as a Shortcut • Print Reports •...
Page 434: In The Event Of Power Failure (Memory Storage)
Home > Machine Settings > Change Machine Settings from the Control Panel > In the Event of Power Failure (Memory Storage) In the Event of Power Failure (Memory Storage) • Your menu settings are stored permanently and will not be lost. •...
Page 435: General Settings
Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Adjust the Machine Volume • Change for Daylight Saving Time Automatically • Set Sleep Mode Countdown • Set the Machine to Power Off Automatically •...
Page 436 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the Machine Volume Adjust the Machine Volume 1. Press [Settings] > [All Settings] > [General Setup] > [Volume]. 2. Press one of the following options: Option Description Adjust the ring volume.
Page 437 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change for Daylight Saving Time Automatically Change for Daylight Saving Time Automatically You can program the machine to change automatically for Daylight Saving Time. It will reset itself forward one hour in the spring, and backward one hour in the fall.
Page 438 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Sleep Mode Countdown Set Sleep Mode Countdown The Sleep Mode (or Power Save Mode) setting can reduce power consumption. When the machine is in Sleep Mode, it acts as though it is turned off.
Page 439 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Machine to Power Off Automatically Set the Machine to Power Off Automatically The Auto Power Off feature can reduce power consumption. Set the amount of time that the machine must be in Sleep Mode before it automatically powers off.
Page 440 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Date and Time Set the Date and Time The LCD displays the date and time. If they are not current, re-enter them. You can add the date and time to each fax you send by setting your Station ID.
Page 441 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Time Zone Set the Time Zone Set the time zone for your location on the machine. For example, the time zone for Eastern Time in the USA and Canada is UTC-05:00. Pacific Time in the USA and Canada is UTC-08:00.
Page 442 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness If you are having difficulty reading the LCD, changing the brightness setting may help. 1.
Page 443 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On Set how long the LCD backlight stays on. 1.
Page 444 To enter a space, press [Space]. 6. Press Related Information • General Settings Related Topics: • Transfer Faxes to Another Fax Machine • Transfer the Fax Journal Report to Another Fax Machine • Enter Text on Your Brother Machine • Set the Date and Time...
Page 445 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Tone or Pulse Dialing Mode Set Tone or Pulse Dialing Mode Your machine is set for a Tone dialing service. If you have a Pulse dialing (rotary) service, you must change the dialing mode.
Page 446 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Printing Noise Reduce Printing Noise The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower.
Page 447 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Language Displayed on the LCD Change the Language Displayed on the LCD Change the LCD language if needed. This feature is not available in some countries. 1.
Page 448 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Keyboard Setting Change the Keyboard Setting You can choose the type of keyboard for the LCD. 1. Press [Settings] > [All Settings] > [General Setup] > [Keyboard Settings]. 2.
Page 449: Save Your Favorite Settings As A Shortcut
Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut Save Your Favorite Settings as a Shortcut • Add Shortcuts • Change or Delete Shortcuts...
Page 450 Home > Machine Settings > Change Machine Settings from the Control Panel > Save Your Favorite Settings as a Shortcut > Add Shortcuts Add Shortcuts You can add the settings you use most frequently for functions such as Copy and Scan by saving them as your Shortcuts.
Page 451 When changing Fax or Scan Shortcuts, you will be asked if you want to make this a One Touch Shortcut. Follow the LCD instructions. Related Information • Save Your Favorite Settings as a Shortcut Related Topics: • Enter Text on Your Brother Machine...
Page 452: Print Reports
Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports Print Reports • Reports • Print a Report • Fax Reports • Telephone and Fax Problems...
Page 453 Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Reports Reports The following reports are available: Transmission Verification Report The Transmission Verification Report prints the details of the last fax sent from your machine. Address Book The Address Book report prints a list of names and numbers stored in the Address Book memory.
Page 454 Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Print a Report Print a Report 1. Press [Settings] > [All Settings] > [Print Reports]. 2. Press a or b to display the report options, and then press the option you want. 3.
Page 455: Settings And Features Tables
Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables Settings and Features Tables • Settings Tables (2.7" Touchscreen models) • Features Tables (2.7" Touchscreen models)
Page 456 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Settings Tables (2.7" Touchscreen models) Settings Tables (2.7" Touchscreen models) These tables will help you understand your machine's menu selections and options. >>...
Page 457 Level 3 Level 4 Level 5 Descriptions Maintenance Ink Cartridge View your ink cartridge information. Check Paper Type Set the type of paper in the paper tray. Paper Size Set the paper size in the paper tray. Check Paper Check the paper type and paper size when you pull the tray out of the machine.
Page 458 Level 3 Level 4 Level 5 Descriptions Setup Receive Remote Codes Answer calls at an extension or external telephone and use codes to turn on or off the Remote Codes. You can personalize the codes. Auto Reduction Reduce the size of incoming faxes. PC Fax Receive Set the machine to send faxes to your computer.
Page 459 Owner, the LCD always indicates a strong signal. I/F Enable Turn the Wi-Fi Direct connection on or off. Message from Message from Display messages and notifications from Brother Brother Brother. Status Web Connect Proxy Settings Proxy Connection - Change the Web connection settings.
Page 460 Level 3 Level 4 Level 5 Level 6 Descriptions Web Connect Proxy Settings User Name Change the Web connection settings. Settings Password Network Reset Restore all network settings back to the factory settings. [Print Reports] [All Settings] > [Print Reports] Level 3 Descriptions Transmission...
Page 461 Level 3 Level 4 Descriptions Station ID Name Enter your name and fax number so it appears on each page you fax. Tone/Pulse Select the dialing mode. (Available only for some countries.) Fax Auto Redial Set the machine to redial the last fax number if the fax did not go through because the line was busy.
Page 462 Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables > Features Tables (2.7" Touchscreen models) Features Tables (2.7" Touchscreen models) >> [Fax] >> [Copy] >> [Cut Copy] >> [Scan] >> [Web] >> [Apps] >>...
Page 463 Level 3 Level 4 Level 5 Descriptions Broadcasting Add Number Send the same fax message to more than one fax number. (Options) Preview Preview a fax message before you send it. Color Setting Set whether faxes are sent in black and white or color. Delayed Fax Delayed Fax Set the time of day the delayed faxes will be sent.
Page 464 Level 3 Level 4 Level 5 Level 6 Descriptions Sending Call History Outgoing Call Apply Select a number from the Outgoing Call Faxes history, and then send a fax to it, add it to Edit the Address Book, or delete it. Caller ID Apply Select a number from the Caller ID History...
Page 465 Level 3 Level 4 Level 5 Level 6 Descriptions Address Search within the Address Book. Book (Search:) Edit Store Address Book numbers, set up Group numbers for Broadcasting, and change and delete Address Book numbers. (Select Address Apply Start sending a fax using the Address Book. Book) Call Redial...
Page 466 Level 3 Level 4 Level 5 Descriptions Factory Reset Restore all settings back to the factory settings. (Options) [Cut Copy] Level 3 Level 4 Level 5 Descriptions Make an ID card copy. Save as Shortcut Save the current settings as a shortcut. Quality Select the Copy resolution for your document type.
Page 467 Connect the Brother machine to an Internet service. [Apps] Level 1 Descriptions Apps Connect the Brother machine to the Brother Apps service. [Download Software] Level 1 Descriptions Download Software Displays information about downloading and installing software for mobile devices and computers.
Page 468 PC(Image) Scan photos or graphics into your graphics applications. to PC(E-mail) Send a scanned document as an email attachment. Connect the Brother machine to an Internet service. Apps Connect the Brother machine to the Brother Apps service. This list appears when each Rename Change the shortcut name.
Page 469: Change Machine Settings Using Web Based Management
Home > Machine Settings > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS). •...
Page 470: What Is Web Based Management
Home > Machine Settings > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
Page 471 Related Information • Change Machine Settings Using Web Based Management...
Page 472: Access Web Based Management
To avoid displaying the warning dialog box, you can install a self-signed certificate to use SSL/TLS communication. For more detailed information, see Related Information. >> Start from Your Web Browser >> Start from Brother iPrint&Scan (Windows/Mac) >> Start from Brother Utilities (Windows) >> Start from Brother Mobile Connect Start from Your Web Browser 1.
Page 473 In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan screen appears. 2. If your Brother machine is not selected, click the Select your Machine button, and then select your model name from the list. Click OK.
Page 474 After configuring the settings, tap Logout. Related Information • Change Machine Settings Using Web Based Management Related Topics: • Print the Network Configuration Report • Create a Self-signed Certificate • Install the Self-signed Certificate for Windows Users as Administrators...
Page 475: Set Or Change A Login Password For Web Based Management
Home > Machine Settings > Change Machine Settings Using Web Based Management > Set or Change a Login Password for Web Based Management Set or Change a Login Password for Web Based Management The default password to manage this machine’s settings is located on the back of the machine and marked "Pwd".
Page 476: Set Up Your Machine's Address Book Using Web Based Management
Home > Machine Settings > Change Machine Settings Using Web Based Management > Set Up Your Machine's Address Book Using Web Based Management Set Up Your Machine's Address Book Using Web Based Management • We recommend using the HTTPS security protocol when configuring settings using Web Based Management.
Page 477: Appendix
Home > Appendix Appendix • Specifications • Supply Specifications • Brother Help and Customer Support...
Page 478: Specifications
Home > Appendix > Specifications Specifications >> General Specifications >> Document Size Specifications >> Print Media Specifications >> Fax Specifications >> Copy Specifications >> Scanner Specifications >> Printer Specifications >> Interface Specifications >> Network Specifications >> Computer Requirements Specifications General Specifications Printer Type Inkjet Print Head...
Page 479 Paper: 20 lb (80 g/m²) Measured diagonally Measured when the machine is connected to the USB interface. Power consumption varies slightly depending on the usage environment or part wear. When using ADF, single-sided printing, resolution: standard / document: ISO/IEC 24712 printed pattern. Measured according to IEC 62301 Edition 2.0.
Page 480 Resolution 196 dpi (Color) (Vertical) Superfine: 392 dpi (Black) Photo: 196 dpi (Black) Address Book 100 names x 2 numbers Groups Up to 6 Broadcasting 250 (200 Address Book/50 Manual Dial) Automatic Redial 1 time after 5 minutes Memory Transmission Up to 200 pages Out of Paper Reception Up to 200 pages ‘Pages’...
Page 481 • Cut Print Letter, A4 Print Speed See your model's page on your local Brother website. When printing on Letter size paper. When the Borderless feature is set to On. Interface Specifications Use a USB 2.0 interface cable that is no longer than 6 feet (2 m).
Page 482 Scanning An Internet connection is required to install the software if the Brother installation disc is not supplied. Third party USB ports are not supported. For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi.
Page 483 Related Information • Appendix...
Page 484: Supply Specifications
<Yellow> LC401Y <Cyan> LC401C <Magenta> LC401M Black, Yellow, Cyan and Magenta - Approximately 200 pages All replacement cartridges will provide an approximate page yield stated in accordance with ISO/IEC 24711. For more page yield information, see support.brother.com/pageyield/. Related Information • Appendix...
Page 485: Brother Help And Customer Support
Visa, MasterCard, Discover, American Express credit card, or PayPal account, you can order directly from Brother. Visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.
Page 486 Related Information • Appendix...
Page 487 Brother International Corporation 200 Crossing Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 USA/CAN Version 0...

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