Summary of Contents for NETGEAR M4250-10G2XF-PoE++
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Hardware Installation Guide AV Line of Fully Managed Switches M4250 Series NETGEAR, Inc. March 2021 350 E. Plumeria Drive 202-12213-01 San Jose, CA 95134, USA...
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See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
Contents Chapter 1 Introduction Overview....................6 Features....................7 Safety instructions and warnings............9 Chapter 2 Hardware Overview Hardware descriptions of the 8-port PoE+ and PoE++ models..13 Front panel of the 8-port PoE+ and PoE++ models....13 Back panel of the 8-port PoE+ and PoE++ models....14 LEDs of the 8-port PoE+ and PoE++ models......16 Hardware descriptions of the 24-port PoE+ and PoE++ models..18 Front panel of the 24-port PoE+ and PoE++ models....18...
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AV Line of Fully Managed Switches M4250 Series RJ-45 RS-232 console port............37 USB Type-C console port..............38 Fans......................38 Fans for the 8-port PoE+ and PoE++ models......39 Fans for the 24-port PoE+ and PoE++ models......41 Fans for the 40-port PoE+ and PoE++ models......43 Fans for the LED tiles model and the aggregation model..45 Chapter 3 Installation Step 1: Prepare the site..............48...
Introduction The NETGEAR AV Line of Fully Managed Switches M4250 Series consists of high-performance, IEEE-compliant, professional audio-video switches for audio over IP and small as well large-scale video over IP, including LED tile-based video walls. Depending on the model, the switch supports 1 Gbps, 2.5 Gbps, and 10 Gbps multispeed ports for Ethernet connections, including PoE+ and PoE++ connections, and SFP+ ports for 1 Gbps and 10 Gbps fiber connections.
AV Line of Fully Managed Switches M4250 Series Overview This installation guide is for the following NETGEAR AV Line of Fully Managed Switches M4250 Series models: • 8-port PoE+ and PoE++ models: M4250-10G2F-PoE+: Eight PoE+ (802.3at) 1GBASE-T RJ-45 ports, two 1GBASE-T RJ-45 ports, and two 1G SFP fiber uplink ports.
AV Line of Fully Managed Switches M4250 Series • Special models: M4250-12M2XF: LED tiles model with 2.5 Gbps ports. Twelve 2.5GBASE-T RJ-45 ports and two 10G SFP+ fiber uplink ports. M4250-16XF: Aggregation model with multiple 10G SFP+ fiber ports. Sixteen 1G/10G SFP+ fiber ports.
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AV Line of Fully Managed Switches M4250 Series • One out-of-band (OOB) 1G Ethernet RJ-45 port. • One RS-232 RJ-45 console port. • One USB Type-C console port. • One USB 2.0 port for connection to a storage device. • Full-width, 1U or 2U chassis •...
Before connecting this switch to outdoor cables or devices, see https://kb.netgear.com/000057103 for safety and warranty information. Failure to follow these guidelines can result in damage to your NETGEAR product, which might not be covered by NETGEAR’s warranty, to the extent permissible by applicable law.
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• Depending on your product, use only a supplied power adapter or approved power cable: If your product uses a power adapter: If you were not provided with a power adapter, contact your local NETGEAR reseller. Introduction Hardware Installation Guide...
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AV Line of Fully Managed Switches M4250 Series The power adapter must be rated for the product and for the voltage and current marked on the product electrical ratings label. If your product uses a power cable: If you were not provided with a power cable for your system or for any AC-powered option intended for your system, purchase a power cable approved for your country.
Hardware Overview This chapter describes the switch hardware features. The chapter includes the following sections: • Hardware descriptions of the 8-port PoE+ and PoE++ models • Hardware descriptions of the 24-port PoE+ and PoE++ models • Hardware descriptions of the 40-port PoE+ and PoE++ models •...
AV Line of Fully Managed Switches M4250 Series Hardware descriptions of the 8-port PoE+ and PoE++ models This section describes the switch hardware features for the following 8-port PoE+ and PoE++ models: • Model M4250-10G2F-PoE+ (SKU GSM4212P) Eight PoE+ (802.3at) 1GBASE-T RJ-45 ports with a total PoE budget of 125W to be shared among all ports Two 1GBASE-T RJ-45 ports Two 1G SFP fiber uplink ports...
AV Line of Fully Managed Switches M4250 Series Figure 2. Front panel model M4250-10G2XF-PoE+ Figure 3. Front panel model M4250-10G2XF-PoE++ From left to right, the front panel of models M4250-10G2F-PoE+, M4250-10G2XF-PoE+, and M4250-10G2XF-PoE++ provides the following common components, which are clearly named or numbered on the front panel: •...
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AV Line of Fully Managed Switches M4250 Series Figure 6. Back panel model M4250-10G2XF-PoE++ From left to right, the back panel of models M4250-10G2F-PoE+, M4250-10G2XF-PoE+, and M4250-10G2XF-PoE++ provides the following common components, which are clearly named or numbered on the back panel: •...
AV Line of Fully Managed Switches M4250 Series The type of fiber ports depends on the model: Model M4250-10G2F-PoE+: Two 1GBASE-X SFP ports. Model M4250-10G2XF-PoE+: Two 10GBASE-X SFP+ ports. Model M4250-10G2XF-PoE++: Two 10GBASE-X SFP+ ports. • AC power receptacle and On/Off power switch: The AC receptacle accepts input power of 100–240V ~ 50–60 Hz.
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AV Line of Fully Managed Switches M4250 Series Table 1. LEDs of the 8-port PoE+ and PoE++ models (Continued) Description Port LEDs LEDs 1 through 8 Left LED, speed, activity, and link status: Off: No link is established on the port. 1GBASE-T RJ-45 port LEDs Solid green: The port established a 1 Gbps link.
AV Line of Fully Managed Switches M4250 Series Hardware descriptions of the 24-port PoE+ and PoE++ models This section describes the switch hardware features for the following 8-port PoE+ and PoE++ models: • Model M4250-26G4F-PoE+ (SKU GSM4230P) 24 PoE+ (802.3at) 1GBASE-T RJ-45 ports with a total PoE budget of 300W to be shared among all ports Two 1GBASE-T RJ-45 ports Four 1G SFP fiber uplink ports...
AV Line of Fully Managed Switches M4250 Series Figure 8. Front panel model M4250-26G4XF-PoE+ Figure 9. Front panel model M4250-26G4F-PoE++ From left to right, the front panel of models M4250-26G4F-PoE+, M4250-26G4XF-PoE+, and M4250-26G4F-PoE++ provides the following common components, which are clearly named or numbered on the front panel: •...
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AV Line of Fully Managed Switches M4250 Series Figure 12. Back panel model M4250-26G4F-PoE++ From left to right, the back panel of models M4250-26G4F-PoE+, M4250-26G4XF-PoE+, and M4250-26G4F-PoE++ provides the following common components, which are clearly named or numbered on the back panel: •...
AV Line of Fully Managed Switches M4250 Series The type of fiber ports depends on the model: Model M4250-26G4F-PoE+: Two 1GBASE-X SFP ports. Model M4250-26G4XF-PoE+: Two 10GBASE-X SFP+ ports. Model M4250-26G4F-PoE++: Two 10GBASE-X SFP+ ports. • AC power receptacle(s) and On/Off power switch. The AC receptacle or receptacles accept input power of 100–240V ~ 50–60 Hz.
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AV Line of Fully Managed Switches M4250 Series Table 2. LEDs of the 24-port PoE+ and PoE++ models (Continued) Description Port LEDs LEDs 1 through 24 Left LED, speed, activity, and link status: Off: No link is established on the port. 1GBASE-T RJ-45 port LEDs Solid green: The port established a 1 Gbps link.
AV Line of Fully Managed Switches M4250 Series Hardware descriptions of the 40-port PoE+ and PoE++ models This section describes the switch hardware features for the following 8-port PoE+ and PoE++ models: • Model M4250-40G8F-PoE+ (SKU GSM4248P) 40 PoE+ (802.3at) 1GBASE-T RJ-45 ports with a total PoE budget of 480W to be shared among all ports Eight 1G SFP fiber uplink ports •...
AV Line of Fully Managed Switches M4250 Series Figure 14. Front panel model M4250-40G8XF-PoE+ Figure 15. Front panel model M4250-40G8XF-PoE++ From left to right, the front panel of models M4250-40G8F-PoE+, M4250-40G8XF-PoE+, and M4250-40G8XF-PoE++ provides the following common components, which are clearly named or numbered on the front panel: •...
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AV Line of Fully Managed Switches M4250 Series Figure 17. Back panel model M4250-40G8XF-PoE+ Figure 18. Back panel model M4250-40G8XF-PoE++ From left to right, the back panel of models M4250-40G8F-PoE+, M4250-40G8XF-PoE+, and M4250-40G8XF-PoE++ provides the following common components, which are clearly named or numbered on the back panel: •...
AV Line of Fully Managed Switches M4250 Series • Ports 41 through 48: Eight dedicated 1GBASE-X SFP or 10GBASE-X SFP+ fiber uplink ports (see Transceiver modules and cables for SFP and SFP+ fiber ports on page 35), each with a combined speed and activity LED (see LEDs of the 40-port PoE+ and PoE++ models on page 26).
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AV Line of Fully Managed Switches M4250 Series Table 3. LEDs of the 40-port PoE+ and PoE++ models (Continued) Description Port LEDs LEDs 1 through 40 Left LED, speed, activity, and link status: Off: No link is established on the port. 1GBASE-T RJ-45 port LEDs Solid green: The port established a 1 Gbps link.
AV Line of Fully Managed Switches M4250 Series Hardware descriptions of the LED tiles model with 2.5 Gbps ports This section describes the switch hardware features for model M4250-12M2XF (SKU MSM4214X). Front panel of the LED tiles model The following figure illustrates the front panel of the LED tiles model with 2.5 Gbps ports, model M4250-12M2XF.
AV Line of Fully Managed Switches M4250 Series From left to right, the back panel of model M4250-12M2XF provides the following components, which are clearly named or numbered on the back panel: • POWER and FAN: System LEDs (see LEDs of the LED tiles model on page 29). •...
AV Line of Fully Managed Switches M4250 Series Table 4. LEDs of model M4250-12M2XF (Continued) Description Fan LED Solid green: The fans are functioning normally. Solid yellow: One or more fans are malfunctioning. Port LEDs LEDs 1 through 12 Off: No link is established on the port. Solid green: The port established a 2.5 Gbps link.
AV Line of Fully Managed Switches M4250 Series Figure 21. Front panel model M4250-16XF From left to right, the front panel of model M4250-16XF provides the following components, which are clearly named or numbered on the front panel: • USB: One USB 2.0 port (see USB 2.0 port on page 37). •...
AV Line of Fully Managed Switches M4250 Series a combined speed and activity LED (see LEDs of the aggregation model on page 32). • AC power receptacle and On/Off power switch: The AC receptacle accepts input power of 100–240V ~ 50–60, 2.5–1.25A. LEDs of the aggregation model This section describes the LED designations of the aggregation model with multiple 10G SFP+ fiber ports, model M4250-16XF.
AV Line of Fully Managed Switches M4250 Series Switch hardware interfaces This section describes the hardware interfaces that are common to the M4250 series switch models. 1GBASE-T RJ-45 and 2.5GBASE-T RJ-45 copper ports All 1GBASE-T RJ-45 and 2.5GBASE-T RJ-45 copper ports support autosensing. When you insert a cable into an RJ-45 port, the switch automatically detects the maximum speed (10 Mbps, 100 Mbps, 1 Gbps, or 2.5 Gbps) of the attached device.
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AV Line of Fully Managed Switches M4250 Series Table 6. PoE port capacities and budgets Model PoE ports Port Capacity Switch PoE Budget M4250-10G2F-PoE+ 8 PoE+ (802.3at) 125W M4250-10G2XF-PoE+ 8 PoE+ (802.3at) 240W M4250-10G2XF-PoE++ 8 PoE++ (802.3bt) 720W M4250-26G4F-PoE+ 24 PoE+ (802.3at) 300W M4250-26G4XF-PoE+ 24 PoE+ (802.3at)
SFP and SFP+ fiber ports can accommodate standard 1G SFP and 10G SFP+ transceiver modules and direct attach cables (DACs), all of which are sold separately. The switch supports the following NETGEAR SFP and SFP+ transceiver modules and cables: • Short-reach fiber transceiver modules:...
AXC7615: SFP+ 15 m (about 49.2 ft) direct attach cable AXC7620: SFP+ 20 m (about 65.6 ft) direct attach cable For more information about NETGEAR SFP and SFP+ transceiver modules and cables, visit netgear.com/business/wired/switches/accessories. If purchased, transceiver modules and cables are shipped separately form the switch.
AV Line of Fully Managed Switches M4250 Series • Reset the switch to factory default settings: All settings are erased and the switch restarts with factory default settings. To restart or reset the switch using the Reset button: 1. Insert a device such as a straightened paper clip into the opening. 2.
Windows-based computer that runs VT100 terminal emulation software, you must install the USB driver on the computer. To download the VT100 terminal emulation software and Windows USB driver, visit netgear.com/support. Fans The switch includes internal fans that support intelligent operation, which enables the switch to automatically start the operation of the fans, gradually increase the speed of the fans, and either halt PoE or block traffic if the temperature exceeds a critical level.
AV Line of Fully Managed Switches M4250 Series manually controlling the fans, see the following manuals, which you can download by visiting netgear.com/support/download: • Audio-video user manual • CLI reference manual If the fans are functioning in Off mode (which you only can set manually and only on...
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AV Line of Fully Managed Switches M4250 Series Table 9. Fan operation properties for the 8-port PoE+ and PoE++ models (Continued) Fan Mode M4250-10G2F-PoE+ M4250-10G2XF-PoE+ M4250-10G2XF-PoE++ Quiet mode with fan use from 25 – 100% (20 – 100% for model M4250-10G2XF-PoE++) Temp.
AV Line of Fully Managed Switches M4250 Series Fans for the 24-port PoE+ and PoE++ models The following table describes the thresholds and operational properties of the fans for the 24-port PoE+ and PoE++ models. (The temperatures in Fahrenheit are rounded down.) Table 11.
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AV Line of Fully Managed Switches M4250 Series Note: In Quiet mode, the fans can temporarily operate at 100 percent speed. The following table describes the fan operation messages that the switch records in its logs if a temperature threshold is exceeded and the action that occurs if a critical temperature level is exceeded.
AV Line of Fully Managed Switches M4250 Series Fans for the 40-port PoE+ and PoE++ models The following table describes the thresholds and operational properties of the fans for the 40-port PoE+ and PoE++ models. (The temperatures in Fahrenheit are rounded down.) Table 13.
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AV Line of Fully Managed Switches M4250 Series Note: In Quiet mode, the fans can temporarily operate at 100 percent speed. The following table describes the fan operation messages that the switch records in its logs if a temperature threshold is exceeded and the action that occurs if a critical temperature level is exceeded.
AV Line of Fully Managed Switches M4250 Series Fans for the LED tiles model and the aggregation model The following table describes the thresholds and operational properties of the fans for the LED tiles model and the aggregation model. (The temperatures in Fahrenheit are rounded down.) Table 15.
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AV Line of Fully Managed Switches M4250 Series The following table describes the fan operation messages that the switch records in its logs if a temperature threshold is exceeded and the action that occurs if a critical temperature level is exceeded. (The temperatures in Fahrenheit are rounded down.) Table 16.
Installation This chapter describes the installation procedures for the switch. Switch installation involves the steps that are described in the following sections: • Step 1: Prepare the site • Step 2: Protect against electrostatic discharge • Step 3: Unpack the switch •...
AV Line of Fully Managed Switches M4250 Series Step 1: Prepare the site Before you install the switch, make sure that the operating environment meets the site requirements that are listed in the following table. Table 17. Site requirements Characteristics Requirements Mounting Desktop installations: Provide a flat table or shelf surface.
AV Line of Fully Managed Switches M4250 Series Step 2: Protect against electrostatic discharge WARNING: Static electricity can harm delicate components inside your system. To prevent static damage, discharge static electricity from your body before you touch any of the electronic components, such as the microprocessor. You can do so by periodically touching an unpainted metal surface on the switch.
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AV Line of Fully Managed Switches M4250 Series Figure 23. Package contents To check the package contents: 1. Place the container on a clean flat surface, and cut all straps securing the container. 2. Unpack the hardware from the boxes by carefully removing the hardware and placing it on a secure and clean surface.
Two small brackets for mounting to a rack. Note: Because the form factor of model M4250-40G8XF-PoE++ is 2U, the small brackets are double-height. 5. If any item is missing or damaged, contact your local NETGEAR reseller for replacement. Step 4: Mount or place the switch You can mount the switch in a standard 19-inch (48.26-centimeter) network equipment...
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AV Line of Fully Managed Switches M4250 Series • Screws. Depending on the rack, use either the large screws or the medium-sized screws to attach the brackets to the rack. The form factor of all models is one rack unit of height (1U). The only exception is model M4250-40G8XF-PoE++, for which the form factor is 2U.
AV Line of Fully Managed Switches M4250 Series Place the switch on a flat surface The switch ships with four self-adhesive rubber footpads. To install the switch on a flat surface: Stick one rubber footpad on each of the four concave spaces on the bottom of the switch.
Failure to do so can damage the switch. Note: Before connecting this switch to outdoor cables or devices, see https://kb.netgear.com/000057103 for safety and warranty information. The following procedure describes how to connect devices to the switch’s RJ-45 ports.
AV Line of Fully Managed Switches M4250 Series Note: Instead of using an RJ-45 Ethernet port, you can connect an SFP or SFP+ port with an SFP or SFP+ transceiver module and cable to your network. For more information, see Optional Step 5: Install SFP or SFP+ transceiver modules on page 2.
AV Line of Fully Managed Switches M4250 Series When you apply power, the Power LED lights and the ports LEDs for attached devices light. For more information, see one of the following sections: • LEDs of the 8-port PoE+ and PoE++ models on page 16 •...
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(CLI), see the CLI manual, which you can download by visiting netgear.com/support/download. For information about configuring the switch through the main local browser user interface (main UI) or the audio-video (AV) local browser user interface (UI), see the users manuals, which you can also download by visiting netgear.com/support/download.
Troubleshooting This chapter provides information about troubleshooting the switch. The chapter includes the following sections: • Troubleshooting chart • PoE troubleshooting suggestions • Additional troubleshooting suggestions...
AV Line of Fully Managed Switches M4250 Series Troubleshooting chart The following table lists symptoms, causes, and solutions for possible problems. Table 19. Troubleshooting chart Symptom Cause Solution A Power LED is off. The switch is not receiving Check the power cable connections at the switch power.
AV Line of Fully Managed Switches M4250 Series PoE troubleshooting suggestions Here are some tips for correcting PoE problems that might occur: • Make sure that the system POE LED is off. If the system POE LED is solid yellow, disconnect one or more PoE devices to prevent PoE oversubscription.
On/Off switch to the Off position, disconnect the AC cable, reconnect the AC cable, and then turn the power On/Off switch to the On position. If the problem continues, contact NETGEAR Technical Support. For more information, visit the support website at netgear.com/support.