Trouble Conditions - DSC neo HS2064 E User Manual

Chapter 8

8.15 Trouble Conditions

Occasionally, you may have a problem with your Alarm Controller or telephone line. If this happens, your Alarm Controller iden-
tifies the problem and displays an error message. Refer to the provided list when you see an error message on the display. If addi-
tional help is required, contact your distributor for service.
Note: This equipment contains no user-serviceable parts, except for the keypad batteries. Dispose of used batteries as per local
rules and regulations.
When the system detects a trouble condition the following occurs:
The Trouble indicator turns on.
l
The keypad beeps once every 10 seconds.
l
Press the [*] key to silence the keypad beeps.
l
Press [*][2] to examine troubles. When viewing troubles, the trouble indicator flashes to identify the level of trouble being viewed.
One flash = level 1, two flashes = level 2 etc.
Arming of your system may be impeded by a trouble. To override this condition, enter [*2], scroll to Acknowledge All Troubles
and press [*] or enter 999.
Trouble
Trouble
Description
#
Condition
Level 1
Note: Trouble #s are used to identify the number to view the trouble and depending on the keypad type being used, identifies
which LED or digit illuminates to display the trouble. Similarly, Trouble Notification identifies the range that may be displayed
on the keypad. When exploring the trouble levels, the Trouble indicator will flash to identify which level you are currently view-
ing.
Service 01 Assorted Trouble types.
Time and Date troubles can be resolved by resetting the
Required
Time/Date. To set Time/Date press [*][6][0][1]. For all
other troubles call for service.
Battery Trouble 02 The system has detected a battery trouble condition. Call
for service.
Bus Voltage 03 A module has detected a low voltage on its corbus red ter-
minal.
Trouble
Types
Bell Circuit
RF Jam
Auxiliary Sup-
ply
Loss of clock 04
Output 1 Fault 05
Low Battery
(System
Label)
No Battery
service (Sys-
tem Label)
High Current
Output Low
Battery
High Current
Output No
Battery
Power Supply
Low Battery
Power Supply
No Battery
HSM2HOST
Keypad
Zone
Expander
Power Supply 05
High Current
Output
Output
Expander
HSM2955 Bus
Voltage
(Audio
Expander)
- 30 -
Trouble Trouble
# Notification
Level 2
Level 3
01
02
03
01 n/a
02
n/a
04 Module 1-4
05 Module 1-4
07 Module 1-4
08 Power supply
1-4
01 n/a
02 Keypad 1-16
04 Zone
expander 1-
15
Power supply
1-4
06 Output ter-
minal 1-4
08 Output mod-
ule 1-16
09 n/a