Additional Information - Polycom iPower 600 Installation Instructions Manual

Additional Information

If you need further assistance with your system, you can refer to these
resources:
Data sharing is not available for calls made through a gateway to a
PictureTel 330 MCU.
T.120 may not function properly in calls made through a gateway from a
LAN system to an ISDN system.
Application sharing is significantly slower in ISDN calls than in LAN calls.
If you do not need to allow the far-end to modify your document, you
can address this issue by sharing your document as video using the
ImageShare device, or by sharing the iPower system Windows Desktop.
An iPower system running software lower than Version 3.0 (or any other
system that uses NetMeeting Version 2.11 as its data collaboration
engine) cannot collaborate on applications that are shared by an iPower
system running Version 3.0 software or higher.
When a far-end site stops sharing an application via T.120, the sharing
window may remain on the screen and hide the far-end window. To
address this issue, minimize the application-sharing window to bring the
iPower collaboration application and video to the foreground.
®
Sharing an Adobe
far end tries to take control. To address this issue, hang up the call and
redial.
To ensure that all participants see the same region of a shared
application, set up all systems with the same resolution whenever
possible.
If you change the system's configuration to allow T.120 calling, you
must reboot the system before the change takes affect before you can
make calls to a ViewStation or ViewStation FX.
For help with ordering ISDN or with setting up your LAN for
collaboration, see Preparing Your Network for Collaboration, available on
the iPower Documentation CD or from the Polycom web site at
.
www.polycom.com
For help with administrator tasks, see the AdminTools online help or
refer to the iPower Collaboration System Tips and Troubleshooting
Guide, available on the iPower Documentation CD or from the Polycom
web site at
www.polycom.com
For the latest information and updates, use your web browser to go to
.
www.polycom.com
When sending error log files to Polycom, compress them with the WinZip
application. To download the most current evaluation copy of this
software, go to
www.winzip.com
at this site.
®
Acrobat file may cause the system to freeze if the
.
. You may also order a full copy of WinZip