Table of Contents
Advertisement
Solution:
Change the Monitor Gamma settings in either of the programs so that
they match. Please consult the help files for each program to find out
how to adjust the Monitor Gamma.
Symptom:
The image looks good in the screen but is very dark when printed.
Cause1:
The Monitor Gamma Settings or the scanner brightness settings are not
set properly.
Solution 1:
1)
Change the Monitor Gamma to a value between 1.0 and 1.5.
Please consult your help file for information on how to adjust the
Monitor Gamma.
2) Adjust the brightness control in the TWAIN window before scanning.
Cause2:
The printer brightness setting is not set properly.
Solution 2:
Adjust the brightness in the printer. Some printers allow you to change
the brightness settings. Please consult your printer documentation.
Symptom:
The scanned image takes too long to be sent with an email
message.
Cause1:
The image was scanned at a high resolution or is physically large.
Solution1:
Scan at a lower resolution (DPI).
Cause 2:
The Internet might be congested.
Solution 2:
Try sending the message at a later time.
Symptom:
The image that I sent through email looks good in my computer but
it looks dark in the recipient computer.
Solution:
The Monitor gamma settings should be approximately the same in your
and the recipient computer.
Symptom:
A. -Disk is full- error is displayed when I click on the scan button.
Cause:
Your computer is running low in resources. Your computer hard disk
drive does not have enough space to process the image. This may be
because you are scanning at too high of a resolution.
Solution:
Obtain a larger hard disk or rescan at a lower resolution.
Symptom:
A -Disk I/O error- message is displayed.
Cause 1:
This error is caused if the hard disk drive does not have enough space
available to process the image.
Solution 1:
Make some space available in the hard disk drive by deleting any
programs or files that you do not need.
Cause 2:
Your hard disk drive might be heavily fragmented or it might contain
some bad sectors.
35
Hide quick links:
Advertisement
Table of Contents
Troubleshooting
