Toyota Matrix 2009 Owner's Manual page 371

5 -1 . Esse nt ia l inform a t ion
I f your ve hicle ne e ds t o be t ow e d
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or a commercial towing service, using a lift-type
truck or a flat bed truck.
Use a safety chain system for all towing, and abide by all state/pro-
vincial and local laws.
If towing from the front, the vehicle's rear wheels and axles must be
in good condition. (→P. 345)
If they are damaged, use a towing dolly or flat bed truck.
Before towing
The following may indicate a problem with your transmission. Contact
your Toyota dealer before towing.
l The engine is running, but the vehicle will not move.
l The vehicle makes an abnormal sound.
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