Westinghouse Premium WGRT 199 Series Installation, Start-Up, Maintenance, Parts, Warranty page 72

72
or partially empty water heater ("dry firing"), or failures caused by
operating the water heater when it is not supplied with water, free
to circulate at all times.
16. Any damage or failure of the water heater due to the accumulation
of solid materials or lime deposits.
17. Any damage or failure resulting from improper water chemistry, or
heating anything other than potable water. DEFINITION OF POTABLE
WATER - Potable water is defined as drinkable water supplied from
utility or well water in compliance with EPA secondary maximum
contaminant levels (40 CFR Part 143.3) as shown in the table.
Contaminant
Total Hardness
(Residential Use - Below 140
temperature)
Total Hardness
(Commercial Use - Above 140
temperature)
Aluminum
Chloride
Color
Copper
Corrosivity
Fluoride
Foaming Agents
Iron
Manganese
Odor
pH
Silver
Sulfate
Total Dissolved Solids (TDS)
Zinc
Dissolved Carbon Dioxide (CO2)
18. Any damages, malfunctions, or failures resulting from the use of
dielectric unions.
19. Water heaters replaced for cosmetic reasons.
20. Components of the water heater that are not defective, but must
be replaced during the warranty period as a result of reasonable
wear and tear.
21. Components of the water heater that are subject to warranties,
if any, given by their manufacturers; Westinghouse does not adopt
these warranties.
22. Damages, malfunctions, or failures resulting from the use of any
attachment(s) not supplied by Westinghouse.
23. Water heaters installed outside the fifty states (and the District of
Columbia) of the United States of America and Canada.
24. Water heaters moved from the original installation location.
25. Water heaters that have had their rating labels removed.
26. Any labor charges incurred by any person in connection with the
examination or replacement of a water heater or parts claimed by the
Owner to be defective.
PROCEDURES FOR WARRANTY SERVICE REQUESTS
Any claim for warranty assistance must be made promptly. Determine
if the water heater is "in-warranty" (that is, within the applicable
warranty period) by reviewing a copy of the original sales receipt or
warranty registration. The Owner must present a copy of the original
whl-004 Rev. 000 Rel. 013 Date 5.1.18
Level
200 mg/l
o
F water
(12 grains/gallon)
120 mg/l
o
F water
(7 grains/gallon)
0.05 to 0.2 mg/l
100 mg/l
15 color units
1.0 mg/l
Non-corrosive
2.0 mg/l
0.5 mg/l
0.3 mg/l
0.05 mg/l
3 threshold odor
number
6.5 – 8.5
0.1 mg/l
250 mg/l
500 mg/l
5 mg/l
15 mg/l or ppm
sales receipt or warranty registration for a warranty service request.
If the water heater is "in-warranty", contact the retailer from whom
the water heater was purchased (or the installer) for assistance.
Be prepared to provide the retailer or installer with a copy of the
original receipt, complete model and serial numbers, and the date of
installation of the water heater, in addition to an explanation of the
water heater problem.
Warranty coverage is subject to validation of "in-warranty" coverage
by Westinghouse claims department personnel. All alleged defective
or malfunctioning components must be returned to Westinghouse
via the local distribution channels where the original purchase was
made. NOTE: Any components or water heaters returned to
Westinghouse for warranty analysis will become the property of
Westinghouse and will not be returned, even if credit is denied.
If all warranty conditions are satisfied, Westinghouse will provide
replacement components to the retailer.
For questions about the coverage of this warranty, please contact
Westinghouse at the following phone number: 1-774-417-6000.
SERVICE, LABOR AND SHIPPING COSTS
This limited warranty does not extend to any shipping charges,
delivery expenses, or administrative fees incurred by the Owner
in repairing or replacing the water heater or component(s). This
warranty does not extend to any labor costs incurred by any person
as a result of the repair, replacement, removal, or reinstallation of a
water heater or any component thereof. All such expenses are the
Owner's responsibility.
LIMITATIONS OF YOUR WESTINGHOUSE WARRANTY AND
REMEDIES
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND ARE GIVEN AND
ACCEPTED TO THE FURTHEST EXTENT UNDER APPLICABLE LAW IN LIEU
OF ANY AND ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE AND ANY OBLIGATION,
LIABILITY, RIGHT, CLAIM OR REMEDY IN CONTRACT OR TORT, WHETHER
OR NOT ARISING FROM WESTINGHOUSE'S NEGLIGENCE, ACTUAL OR
IMPUTED. THE REMEDIES OF THE OWNER SHALL BE LIMITED TO THOSE
PROVIDED HEREIN TO THE EXCLUSION OF ANY OTHER REMEDIES
INCLUDING WITHOUT LIMITATION, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SAID INCIDENTAL AND CONSEQUENTIAL DAMAGES
INCLUDING, BUT NOT LIMITED TO, PROPERTY DAMAGE, LOST PROFIT
OR DAMAGES ALLEGED TO HAVE BEEN CAUSED BY ANY FAILURE OF
WESTINGHOUSE TO MEET ANY OBLIGATION UNDER THIS AGREEMENT
INCLUDING THE OBLIGATION TO REPAIR AND REPLACE SET FORTH
ABOVE. NO AGREEMENT VARYING OR EXTENDING THE FOREGOING
WARRANTIES, REMEDIES OR THIS LIMITATION WILL BE BINDING
UPON WESTINGHOUSE. UNLESS IN WRITING AND SIGNED BY A DULY
AUTHORIZED OFFICER OF WESTINGHOUSE. THE WARRANTIES STATED
HEREIN ARE NOT TRANSFERABLE AND SHALL BE FOR THE BENEFIT OF
THE ORIGINAL OWNER ONLY.
NO OTHER WARRANTIES
This warranty gives the Owner specific legal rights. The Owner may
also have other rights that vary from state to state. Some states do
not allow the exclusion or limitation of incidental or consequential
damages so this limitation or exclusion may not apply to the Owner.
These are the only written warranties applicable to this water heater
manufactured and sold by Westinghouse. Westinghouse neither
assumes nor authorizes anyone to assume for it any other obligation
or liability in connection with said water heaters.
Westinghouse reserves the right to change specifications or
discontinue models without notice.