Brother MFC-T4500DW Online User's Manual page 513

Home > Troubleshooting
Complete the Wireless Network Setup Configuration
I Cannot Complete the Wireless Network Setup Configuration
Turn your wireless router off and back on. Then, try to configure the wireless settings again. If you are unable to
resolve the problem, follow the instructions below:
Investigate the problem using the WLAN Report.
Cause
Your security settings (SSID/
Network Key) are not
correct.
Your Brother machine's MAC
address is not allowed.
Your wireless LAN access
point/router is in stealth
mode (not broadcasting the
SSID).
Your security settings (SSID/
password) are not correct.
You are using Android
Your Brother machine is
placed too far from your
mobile device.
There are some obstructions
(walls or furniture, for
example) between your
machine and the mobile
device.
There is a wireless
®
computer, Bluetooth
supported device,
microwave oven, or digital
cordless phone near the
Brother machine or the
mobile device.
You have checked and tried
all of the above, but your
Brother machine still cannot
complete the Wi-Fi Direct
configuration.
> If You Are Having Difficulty with Your Machine
Action
Confirm the security settings using Wireless Setup Helper. For
more information and to download the utility, go to your model's
Downloads page on the Brother Solutions Center at
support.brother.com.
Select and confirm that you are using the correct security settings.
- See the instructions supplied with your wireless LAN access
point/router for information on how to find the security settings.
- The manufacturer's name or model number of the wireless LAN
access point/router may be used as the default security settings.
- Consult with the access point/router manufacturer, your Internet
provider, or network administrator.
Confirm that the Brother machine's MAC Address is allowed in the
filter. You can find the MAC Address on your Brother machine's
control panel.
• Enter the correct SSID name or Network Key manually.
• Check the SSID name or the Network Key in the instructions
supplied with your wireless LAN access point/router and
reconfigure the wireless network setup.
Confirm the SSID and password.
When you are configuring the network manually, the SSID and
password are displayed on your Brother machine. If your mobile
device supports the manual configuration, the SSID and password
will be displayed on your mobile device's screen.
™ 4.0. If your mobile device disconnects (approximately six minutes after
using Wi-Fi Direct), try the one-push configuration using WPS
(recommended) and set the Brother machine as a G/O.
Move your Brother machine within about 3.3 feet (1 metre) of the
mobile device when you configure the Wi-Fi Direct network settings.
Move your Brother machine to an obstruction-free area.
Move other devices away from the Brother machine or the mobile
device.
-
• Turn your Brother machine off and back on. Then, try to
configure the Wi-Fi Direct settings again.
• If you are using your Brother machine as a client, confirm how
many devices are allowed in the current Wi-Fi Direct network,
and then check how many devices are connected.
> Network Problems > I Cannot
Interface
Wireless
Wireless
Wireless
Wi-Fi Direct
Wi-Fi Direct
Wi-Fi Direct
Wi-Fi Direct
Wi-Fi Direct
Wi-Fi Direct
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