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Dell OptiPlex All-in-One Plus 7410 Owner's Manual

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OptiPlex All-in-One Plus 7410
Owner's Manual
Regulatory Model: W31C
Regulatory Type: W31C001
March 2023
Rev. A00

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Summary of Contents for Dell OptiPlex All-in-One Plus 7410

  • Page 1 OptiPlex All-in-One Plus 7410 Owner's Manual Regulatory Model: W31C Regulatory Type: W31C001 March 2023 Rev. A00...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Views of OptiPlex All-in-One Plus 7410................. 7 Right......................................7 Left......................................8 Display....................................9 Retractable camera ................................10 Bottom....................................12 Back panel....................................13 Service Tag..................................14 Chapter 2: Set up your computer....................15 Chapter 3: Specifications of OptiPlex All-in-One Plus 7410............19 Dimensions and weight..............................
  • Page 4 Recommended tools................................. 34 Screw list.....................................35 Customer Replaceable Units (CRU) and Field Replaceable Units (FRU) list............. 36 Major components of OptiPlex All-in-One Plus 7410....................36 Chapter 5: Removing and installing Customer Replaceable Units (CRUs)........38 Stand....................................38 Removing the stand..............................38 Installing the stand..............................39 Back cover...................................
  • Page 5 Installing the fan................................72 Power-supply unit................................73 Removing the power-supply unit..........................73 Installing the power-supply unit..........................74 Chapter 6: Removing and installing Field Replaceable Units (FRUs)..........76 Power-supply fan................................76 Removing the power-supply fan..........................76 Installing the power-supply fan..........................79 I/O bracket..................................82 Removing the I/O bracket............................
  • Page 6 Running the SupportAssist Pre-Boot System Performance Check............... 119 Power-Supply Unit Built-in Self-Test .........................119 System-diagnostic lights..............................120 Recovering the operating system..........................121 Real Time Clock—RTC reset............................121 Backup media and recovery options........................... 122 Wi-Fi power cycle................................122 Chapter 10: Getting help and contacting Dell................123 Contents...

  • Page 7: Chapter 1: Views Of Optiplex All-In-One Plus 7410

    Views of OptiPlex All-in-One Plus 7410 Right 1. USB 3.2 Gen 2 port with PowerShare Connect devices such as external storage devices, printers, and external displays. Provides data transfer speeds up to 10 Gbps. Supports Power Delivery that enables two-way power supply between devices.

  • Page 8: Left

    Left 1. Storage drive activity light The activity light turns on when the computer reads from or writes to storage drives. 2. Universal audio port Connect headphones or a headset (headphone and microphone combo). Views of OptiPlex All-in-One Plus 7410...

  • Page 9: Display

    Enables you to video-chat, capture photos, and record videos. To protect your privacy, this camera can be retracted when it is not in use. 4. Right speaker Provides audio output. 5. Left speaker Provides audio output. Views of OptiPlex All-in-One Plus 7410...

  • Page 10: Retractable Camera

    NOTE: Depending on the configuration ordered your computer may have a 5MP RGB + Infrared camera or a FHD RGB camera. Views of OptiPlex All-in-One Plus 7410...
  • Page 11 Emits infrared light, which enables the infrared camera to sense and track motion. 5. Camera-status light Turns on when the camera is in use. Retractable camera for computers shipped with FHD RGB camera 1. Camera Views of OptiPlex All-in-One Plus 7410...

  • Page 12: Bottom

    Dell for your OptiPlex All-in-One Plus 7410. 2. Service Tag label The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information.

  • Page 13: Back Panel

    Connect devices such as external storage devices and printers. Provides data transfer speeds up to 10 Gbps. 9. Audio line-out port, retaskable Connect an audio device. 10. Power-cable connector Connect a power cable to provide power to your computer. 11. Power-supply diagnostics light Indicates the power-supply state. Views of OptiPlex All-in-One Plus 7410...

  • Page 14: Service Tag

    Service Tag The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information. Views of OptiPlex All-in-One Plus 7410...

  • Page 15: Chapter 2: Set Up Your Computer

    Set up your computer Steps 1. Install the stand base on the stand. NOTE: Stand base installation for all stand configurations offered for your computer is exactly the same. Follow the procedure shown in the image to install the stand base on the stand. 2.
  • Page 16 3. Set up the keyboard and mouse. NOTE: For setup instructions, see the documentation shipped with the keyboard and mouse. 4. Connect the power cable. 5. Press the power button to turn on your computer. Set up your computer...
  • Page 17 000131676 at www.dell.com/support. For Windows: Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you: ● Connect to a network for Windows updates. NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
  • Page 18 Table 1. Locate Dell apps (continued) Resources Description performance. Get the most out of your Dell device with intelligent, personalized technology from MyDell. Following are the key features of MyDell: ● Application ● Audio ● Power ● Color and Display ●...

  • Page 19: Chapter 3: Specifications Of Optiplex All-In-One Plus 7410

    Specifications of OptiPlex All-in-One Plus 7410 Dimensions and weight The following table lists the height, width, depth, and weight of your OptiPlex All-in-One Plus 7410. Table 2. Dimensions and weight Description Values Height: Front height 354.30 mm (13.95 in.) Rear height 354.30 mm (13.95 in.)

  • Page 20: Chipset

    Graphics 730 Graphics 730 Graphics 770 Graphics 770 Graphics 770 Graphics 770 Chipset The following table lists the details of the chipset supported by your OptiPlex All-in-One Plus 7410. Table 4. Chipset Description Values Chipset Q670 Processor 13th Generation Intel Core i3/i5/i7/i9...

  • Page 21: Operating System

    Semi-Annual Channel Windows 11 version (N) and qualify (but not ship) the previous two versions (N-1, N-2). The OptiPlex All-in-One Plus 7410 will RTS with Windows 11 version v20H2 at time of launch, and this version will determine the N-2 versions that are initially qualified for this platform.

  • Page 22: External Ports

    ● 32 GB, 2 x 16 GB, DDR5, 4800 MHz, dual-channel ● 64 GB, 2 x 32 GB, DDR5, 4800 MHz, dual-channel External ports The following table lists the external ports of your OptiPlex All-in-One Plus 7410. Table 6. External ports Description...

  • Page 23: Ethernet

    Ethernet The following table lists the wired Ethernet Local Area Network (LAN) specifications of your OptiPlex All-in-One Plus 7410. Table 8. Ethernet specifications Description Values Model number Intel i219-LM Transfer rate 10/100/1000 Mbps Wireless module The following table lists the Wireless Local Area Network (WLAN) module specifications of your OptiPlex All-in-One Plus 7410.

  • Page 24: Storage

    ● One M.2 2230/2280 solid-state drive ● Two M.2 2230/2280 solid-state drives The primary drive of your OptiPlex All-in-One Plus 7410 varies with the storage configuration. For computers the primary drive is the M.2 drive where the operating system is installed.

  • Page 25: Camera

    Camera The following table lists the camera specifications of your OptiPlex All-in-One Plus 7410. Table 13. Camera specifications Description Values Number of cameras Camera type ● FHD RGB camera ● 5MP RGB + Infrared camera Camera location Retractable camera Camera sensor type...

  • Page 26: Power Supply Connector

    -40°C to 70°C (-40°F to 158°F) -40°C to 70°C (-40°F to 158°F) Power supply connector The following table lists the Power supply connector specifications of your OptiPlex All-in-One Plus 7410. Table 15. Power supply connector 160 W internal power supply unit (PSU), 80 Plus Bronze ●...

  • Page 27: Dell Comfortview

    Dell CinemaColor Dell CinemaColor (DCC) combines the hardware and software to deliver clear visuals that appear every bit as vibrant as the world around you. The DCC has four color profiles that optimize these settings depending on the content and your surroundings.

  • Page 28: Gpu-Integrated

    (5120 x 3200 at 60 ● One HDMI-out 2.1 port (4096 x 2160 at 60 Hz) Hardware security The following table lists the hardware security of your OptiPlex All-in-One Plus 7410. Table 19. Hardware security Hardware security Kensington security-cable slot...

  • Page 29: Environmental

    Packaging that contains without wood‐based fiber can be claimed as Not Applicable. The anticipated required criteria for EPEAT 2018. Operating and storage environment This table lists the operating and storage specifications of your OptiPlex All-in-One Plus 7410. Airborne contaminant level: G1 as defined by ISA-S71.04-1985 Table 21. Computer environment...
  • Page 30 * Measured using a random vibration spectrum that simulates user environment. † Measured using a 2 ms half-sine pulse. Specifications of OptiPlex All-in-One Plus 7410...

  • Page 31: Chapter 4: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 32: Safety Precautions

    ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 33: Esd Field Service Kit

    Always place parts in your hand, on the ESD mat, in the system, or inside an anti-static bag. ● Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Working inside your computer...

  • Page 34: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.

  • Page 35: Screw List

    ● Phillips screwdriver #1 ● Plastic scribe Screw list NOTE: When removing screws from a component, it is recommended to note the screw type, the quantity of screws, and then place them in a screw storage box. This is to ensure that the correct number of screws and correct screw type is restored when the component is replaced.

  • Page 36: Customer Replaceable Units (Cru) And Field Replaceable Units (Fru) List

    Customer Replaceable Units (CRU) and Field Replaceable Units (FRU) list The replaceable components in your OptiPlex All-in-One Plus 7410 are either Customer Replaceable Units (CRUs) or Field Replaceable Units (FRUs). CAUTION: To avoid any potential damage to the component or loss of data, ensure that an authorized service technician replaces the Field Replaceable Units (FRUs).
  • Page 37 27. Back cover NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.

  • Page 38: Chapter 5: Removing And Installing Customer Replaceable Units (Crus)

    Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Stand Removing the stand Prerequisites...

  • Page 39: Installing The Stand

    Steps 1. Place the display-assembly base on a clean and flat surface. 2. Press and hold down on the tab that secures the stand to the display-assembly base. 3. Slide and lift the stand off the display-assembly base. Installing the stand Prerequisites If you are replacing a component, remove the existing component before performing the installation process.
  • Page 40 Steps 1. Align the stand to the slot with the display-assembly base. 2. Slide the stand into place into the slot on the display-assembly base. Next steps 1. Follow the procedure in After working inside your computer. Removing and installing Customer Replaceable Units (CRUs)

  • Page 41: Back Cover

    Back cover Removing the back cover Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. About this task NOTE: Before removing the base cover, ensure that there is no SD card installed in the SD card slot on your computer. The following image(s) indicate the location of the back cover and provides a visual representation of the removal procedure.

  • Page 42: Memory

    Steps 1. Align the back cover to the display-assembly base. 2. Place and slide the back cover into place on the display assembly base. NOTE: Ensure that the tab on the back cover is secured in the slot on the display-assembly base. Next steps 1.

  • Page 43: Installing The Memory

    Steps 1. Using the tab on the DIMM door, pry open and lift the DIMM door on the system-board shield to access the memory slots. 2. Using your fingertips, carefully spread apart the securing clips on each end of the memory-module slot until the memory module pops out.
  • Page 44 Steps 1. Align the notch on the memory module with the tab on the memory-module slot 2. Slide the memory module firmly into the slot at an angle and press down on the memory module down until it clicks into place.

  • Page 45: Graphics Card

    Graphics card Removing the graphics card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. 3. Remove the back cover. About this task The following image(s) indicate the location of the graphics card and provides a visual representation of the removal procedure. Removing and installing Customer Replaceable Units (CRUs)
  • Page 46 Steps 1. Remove the two screws (M3x5) that secure the graphics-card assembly to the display-assembly base. 2. Slide and lift the graphics-card assembly off the display-assembly base. 3. Using the tab on the DGFX door, pry open and lift the DGFX door on the graphics-card shield to access the graphics-card fan connector.

  • Page 47: Installing The Graphics Card

    5. Flip over the graphics-card assembly. 6. Remove the two screws (M2.5x5) that secure the graphics card to the graphics-card assembly. 7. Loosen the four captive screws that secure the graphics card to the graphics-card assembly. 8. Lift the graphics card off the graphics-card assembly. 9.
  • Page 48 Steps 1. Place the graphics-card fan on the graphics-card shield. 2. Align the screw holes on the graphics-card fan with the screw holes on the graphics-card shield. 3. Replace the two screws (M3x5) that secure the graphics-card fan to the graphics-card shield. 4.

  • Page 49: System-Board Shield

    5. Align the screw holes on the graphics card with the screw holes on the graphics-card assembly. 6. Loosen the four captive screws that secure the graphics card to the graphics-card assembly. 7. Replace the two screws (M2.5x5) that secure the graphics card to the graphics-card assembly. 8.

  • Page 50: Installing The System-Board Shield

    Steps 1. Remove the six screws (M3x5) that secure the system-board shield to the display-assembly base. 2. Lift the system-board shield off the display-assembly base. Installing the system-board shield Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the system-board shield and provides a visual representation of the installation procedure.

  • Page 51: Wireless Card

    Steps 1. Place the system-board shield on the display-assembly base. 2. Align the screw holes on the system-board shield with the screw holes on the display-assembly base. 3. Replace the six screws (M3x5) that secure the system-board shield to the display-assembly base. Next steps 1.

  • Page 52: Installing The Wireless Card

    About this task The following image(s) indicate the location of the wireless card and provides a visual representation of the removal procedure. Steps 1. Remove the screw (M2x3.5) that secures the wireless-card bracket to the wireless card. 2. Lift the wireless-card bracket off the wireless card. 3.
  • Page 53 Steps 1. Connect the antenna cables to the wireless card. Table 24. Antenna-cable color scheme Connectors on the Antenna-cable color Silkscreen marking wireless card △ (white triangle) Main White MAIN Auxiliary Black ▲ (black triangle) 2. Place the wireless-card bracket on the wireless card. 3.

  • Page 54: Solid-State Drive In M.2 Slot 0

    4. Follow the procedure in After working inside your computer. Solid-state drive in M.2 slot 0 Removing the M.2 2230 solid-state drive in M.2 slot 0 Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. 3.

  • Page 55: Removing The M.2 2280 Solid-State Drive In M.2 Slot 0

    About this task NOTE: This procedure is only applicable if you are installing an M.2 2230 solid-state drive into the solid-state drive slot (M.2 PCIe SSD 0) on the system board. NOTE: Ensure that the M.2 screw mount is in the proper location to install the M.2 2230 solid-state drive, refer to Location of the screw mount on M.2 slot The following image(s) indicate the location of the M.2 2230 solid-state drive in M.2 slot 0 and provides a visual representation...

  • Page 56: Installing The M.2 2280 Solid-State Drive In M.2 Slot 0

    NOTE: This procedure is applicable for computers where an M.2 2280 solid-state drive is installed in the solid-state drive slot (M.2 PCIe SSD 0) on the system board. The following image(s) indicate the location of the M.2 2280 solid-state drive in M.2 slot 0 and provides a visual representation of the removal procedure.

  • Page 57: Location Of The Screw Mount On M.2 Slot 0

    Steps 1. Align the notch on the M.2 2280 solid-state drive with the tab on the solid-state drive slot (M.2 PCIe SSD 0). 2. Slide the M.2 2280 solid-state drive into the solid-state drive slot (M.2 PCIe SSD 0) on the system board. 3.

  • Page 58: Solid-State Drive In M.2 Slot 1

    Steps 1. Remove the screw mount on the system board. 2. Install the screw mount on the system board. Next steps 1. Install the M.2 2230 solid-state drive slot 0 or the M.2 2280 solid-state drive slot 0, whichever applicable. 2.

  • Page 59: Installing The M.2 2230 Solid-State Drive In M.2 Slot 1

    Steps 1. Remove the screw (M2x3.5) that secures the M.2 2230 solid-state drive to the system board. 2. Slide and lift the M.2 2230 solid-state drive from the solid-state drive slot (M.2 PCIe SSD 1) on the system board. Installing the M.2 2230 solid-state drive in M.2 slot 1 Prerequisites If you are replacing a component, remove the existing component before performing the installation process.

  • Page 60: Removing The M.2 2280 Solid-State Drive In M.2 Slot 1

    Steps 1. Align the notch on the M.2 2230 solid-state drive with the tab on the solid-state drive slot (M.2 PCIe SSD 1). 2. Slide the M.2 2230 solid-state drive into the solid-state drive slot (M.2 PCIe SSD 1) on the system board. 3.

  • Page 61: Installing The M.2 2280 Solid-State Drive In M.2 Slot 1

    Steps 1. Remove the screw (M2x3.5) that secures the M.2 2280 solid-state drive to the system board. 2. Slide and lift the M.2 2280 solid-state drive from the solid-state drive slot (M.2 PCIe SSD 1) on the system board. Installing the M.2 2280 solid-state drive in M.2 slot 1 Prerequisites If you are replacing a component, remove the existing component before performing the installation process.

  • Page 62: Location Of The Screw Mount On M.2 Slot 1

    Steps 1. Align the notch on the M.2 2280 solid-state drive with the tab on the solid-state drive slot (M.2 PCIe SSD 1). 2. Slide the M.2 2280 solid-state drive into the solid-state drive slot (M.2 PCIe SSD 1) on the system board. 3.

  • Page 63: Coin-Cell Battery

    Steps 1. Remove the screw mount on the system board. 2. Install the screw mount on the system board. Next steps 1. Install the M.2 2230 solid-state drive slot 1 or the M.2 2280 solid-state drive slot 1, whichever applicable. 2.

  • Page 64: Installing The Coin-Cell Battery

    Steps 1. Push the release lever on the coin-cell battery socket to release the coin-cell battery out of the socket. 2. Lift the coin-cell battery from the coin-cell battery socket. Installing the coin-cell battery Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the coin-cell battery and provides a visual representation of the installation procedure.

  • Page 65: I/O Cover

    Steps With the positive-side (+) facing up, insert the coin-cell battery into the battery socket on the system board and snap the battery into place. Next steps 1. Install the system-board shield. 2. Install the back cover. 3. Install the stand. 4.

  • Page 66: Installing The I/O Cover

    Steps 1. Remove the two screws (M3x5) that secure the I/O cover to the display-assembly base. 2. Lift the I/O cover off the display-assembly base. Installing the I/O cover Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the I/O cover and provides a visual representation of the installation procedure.

  • Page 67: Bottom Cover

    Steps 1. Place and align the I/O cover with the display-assembly base. 2. Align the I/O slots on the I/O cover with the I/O ports and the screw holes on the I/O cover with the screw holes on the display-assembly base. 3.

  • Page 68: Installing The Bottom Cover

    Steps 1. Remove the three screws (M3x5) that secure the bottom cover to the display-assembly base. 2. Lift the bottom cover off the display-assembly base. Installing the bottom cover Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task The following image(s) indicate the location of the bottom cover and provides a visual representation of the installation procedure.

  • Page 69: Retractable-Camera Assembly

    Steps 1. Place and align the bottom cover with the display-assembly base. 2. Align the screw holes on the bottom cover with the screw holes on the display-assembly base. 3. Replace the three screws (M3x5) that secure the bottom cover to the display-assembly base. Next steps 1.

  • Page 70: Installing The Retractable-Camera Assembly

    Steps 1. Remove the two screws (M3x5) that secure the camera-assembly bracket to the display-assembly base. 2. Life the camera-assembly bracket off the display-assembly base. 3. Using the pull tab, disconnect the camera cable (WEBCAM) from the system board. 4. Remove the two screws (M3x5) that secure the retractable-camera assembly to the display-assembly base. 5.
  • Page 71 Steps 1. Slide the retractable-camera assembly under the heat sink into its slot on the display-assembly base. 2. Align the screw holes on the retractable-camera assembly with the screw holes on the display-assembly base. 3. Replace the two screws (M3x5) that secure the retractable-camera assembly to the display-assembly base. 4.

  • Page 72: Fan

    Removing the fan Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. 3. Remove the back cover. 4. Remove the system-board shield. About this task The following image(s) indicate the location of the fan and provides a visual representation of the removal procedure. Steps 1.

  • Page 73: Power-Supply Unit

    Steps 1. Place the fan on the display-assembly base. 2. Align the screw holes on the fan with the screw holes on the display-assembly base. 3. Replace the three screws (M3x5) that secure the fan to the display-assembly base. 4. Connect the fan cable (FAN CPU) to the system board. Next steps 1.

  • Page 74: Installing The Power-Supply Unit

    Steps 1. Press and hold the securing clip and disconnect the processor-power cable (ATX CPU) from the system board. 2. Disconnect the control-signal cable (CTRL) from the system board. 3. Disconnect the system-board power cable (ATX SYS) from the system board. 4.
  • Page 75 Steps 1. Place the power-supply unit and the power-supply unit connector on the display-assembly base. 2. Align the screw holes on the power-supply unit with the screw holes on the display-assembly base. 3. Replace the three screws (M3x5) that secure the power-supply unit to the display-assembly base. 4.

  • Page 76: Chapter 6: Removing And Installing Field Replaceable Units (Frus)

    To avoid any potential damage to the component or loss of data, ensure that an authorized service technician replaces the Field Replaceable Units (FRUs). CAUTION: Dell Technologies recommends that this set of repairs, if needed, to be conducted by trained technical repair specialists. CAUTION: As a reminder, your warranty does not cover damages that may occur during the courses of FRU repairs that are not authorized by Dell Technologies.
  • Page 77 Removing and installing Field Replaceable Units (FRUs)
  • Page 78 Removing and installing Field Replaceable Units (FRUs)

  • Page 79: Installing The Power-Supply Fan

    Steps 1. Disconnect the power-supply fan cable (FAN SYS) from the system board. 2. Thread the power-supply fan cable under the I/O bracket and remove the power-supply fan cable from the routing guide on the display-assembly base. 3. Remove the audio-board cable from the routing guides on the display-assembly base and the power-supply fan. 4.
  • Page 80 Removing and installing Field Replaceable Units (FRUs)
  • Page 81 Steps 1. Place the power-supply fan on the display-assembly base. 2. Align the screw holes on the power-supply fan with the screw holes on the display-assembly base. 3. Replace the two screws (M3x5) that secure the power-supply fan to the display-assembly base. Removing and installing Field Replaceable Units (FRUs)

  • Page 82: I/O Bracket

    4. Route the antenna cables through the routing guides on the display-assembly base and the power-supply fan. 5. Route the audio-board cable through the routing guides on the display-assembly base and the power-supply fan. 6. Thread the power-supply fan cable under the I/O bracket and route the power-supply fan cable through the routing guide on the display-assembly base.

  • Page 83: Installing The I/O Bracket

    Steps 1. Remove the two screws (M3x5) that secure the power-supply cable connector bracket to the display-assembly base. 2. Lift the power-supply cable connector bracket off the display-assembly base. 3. Remove the two screws (M3x5) that secure the I/O bracket to the display-assembly base. 4.

  • Page 84: Speakers

    Speakers Removing the speakers Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. 3. Remove the back cover. 4. Remove the system-board shield. 5. Remove the cover. 6. Remove the bottom cover. About this task The following image(s) indicate the location of the speakers and provides a visual representation of the removal procedure.

  • Page 85: Heat Sink

    Steps 1. Insert the speakers into their slots on the display-assembly base. 2. Route the speaker cable through the routing guides on the display-assembly base. 3. Connect the speaker cable (INT SPKR) to the audio board. Next steps 1. Install the bottom cover.

  • Page 86: Installing The Heat Sink

    The following image(s) indicate the location of the heat sink and provides a visual representation of the removal procedure. Steps 1. In reverse sequential order (5>4>3>2>1) loosen the five captive screws that secure the heat sink to the system board and display-assembly base.

  • Page 87: Processor

    Steps 1. Place the heat sink on the system board and the display-assembly base. 2. Align the screws on the heatsink with the screw holes on system board and the display-assembly base. 3. In sequential order (1>2>3>4>5) tighten the five captive screws that secure the heat sink to the system board and display-assembly base.

  • Page 88: Installing The Processor

    The following image(s) indicate the location of the processor and provides a visual representation of the removal procedure. Steps 1. Press the release lever down and then push it away from the processor to release it from the securing tab. 2.
  • Page 89 Steps 1. Ensure that the release lever on the processor socket is fully extended in the open position. NOTE: The pin-1 corner of the processor has a triangle that aligns with the triangle on the pin-1 corner on the processor socket.

  • Page 90: System Board

    System board Removing the system board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. 3. Remove the back cover. 4. Remove the memory. 5. Remove the graphics card. 6. Remove the system-board shield. 7.
  • Page 91 1. Touchscreen cable (TOUCH) 2. Display-backlight cable (LCD BACKLIGHT) 3. Camera cable (WEBCAM) 4. Processor-power cable (ATX CPU) 5. Memory slots (DIMM1 + DIMM2) 6. Fan cable (FAN CPU) 7. Control-signal cable (CTRL) 8. System-board power cable (ATX SYS) 9. Power-supply fan cable (FAN SYS) 10.
  • Page 92 Removing and installing Field Replaceable Units (FRUs)
  • Page 93 Steps 1. Disconnect the touchscreen cable (TOUCH) from the system board. 2. Disconnect the display-backlight cable (LCB BACKLIGHT) from the system board. 3. Using the pull tab, disconnect the camera cable (WEBCAM) from the system board. 4. Press and hold the securing clip and disconnect the processor-power cable (ATX CPU) from the system board. 5.

  • Page 94: Installing The System Board

    Installing the system board Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task NOTE: Replacing the system board removes any changes that you have made to the BIOS using the BIOS setup program. Make the appropriate changes again after you replace the system board.
  • Page 95 14. Solid-state drive slots (M.2 PCIe SSD 1 + M.2 PCIe SSD 0) 15. Display cable (CVDS) 16. Coin-cell battery socket (RTC) 17. Processor socket (CPU) The following image(s) indicate the location of the system board and provides a visual representation of the installation procedure.
  • Page 96 Steps 1. Gently place the system board on the display-assembly base. 2. Align the screw holes on the system board with the screw holes on the display-assembly base. 3. Replace the seven screws (M3x5) that secure the system board to the display-assembly base. 4.

  • Page 97: Power-Button And I/O Board

    11. Install the memory. 12. Install the back cover. 13. Install the stand. 14. Follow the procedure in After working inside your computer. Power-button and I/O board Removing the power-button and I/O board Prerequisites 1. Follow the procedure in Before working inside your computer.

  • Page 98: Installing The Power-Button And I/O Board

    Steps 1. Remove the three screws (M3x5) that secure the power-button and I/O board shield to the display-assembly base. 2. Lift the power-button and I/O board shield off the display-assembly base. 3. Lift the latch and disconnect the power cable (DB-PWR) from the power-button and I/O board. 4.
  • Page 99 Steps 1. Place the power-button and I/O board on the display-assembly base. 2. Align the screw holes on the power-button and I/O board with the screw holes on the display-assembly base. 3. Replace the two screws (M3x5) that secure the power-button and I/O board to the display-assembly base. 4.

  • Page 100: Audio Board

    Audio board Removing the audio board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the stand. 3. Remove the back cover. 4. Remove the system-board shield. 5. Remove the cover. 6. Remove the bottom cover. 7.

  • Page 101: Installing The Audio Board

    2. Lift the audio-board shield off the display-assembly base. 3. Lift the latch and disconnect the audio cable (DB-AUDIO) from the audio board. 4. Disconnect the speaker cable (INT SPKR) from the audio board. 5. Remove the two screws (M3x5) that secure the audio board to the display-assembly base. 6.

  • Page 102: Display-Assembly Base

    4. Connect the power cable (DB-PWR) to the audio board and close the latch. 5. Connect the high-speed cable (DB-PWR) to the audio board and close the latch. 6. Place the audio-board shield on the display-assembly base. 7. Align the screw holes on the audio-board shield with the screw holes on the display-assembly base. 8.

  • Page 103: Installing The Display-Assembly Base

    Steps After performing the pre-requisites you are left with the display-assembly base. Installing the display-assembly base Prerequisites If you are replacing a component, remove the existing component before performing the installation process. About this task NOTE: The display-assembly base includes the following components: ●...
  • Page 104 Steps To install the display-assembly base, perform all the post-requisite procedures. Next steps 1. Install the power-button and I/O board. 2. Install the audio board. 3. Install the system board. NOTE: The system board can be installed with the memory, solid-state drive(s), coin-cell battery, and processor pre-attached.

  • Page 105: Chapter 7: Software

    ● Windows 10 CMIT Government Edition (China only) ● Ubuntu Linux 22.04 LTS, 64-bit Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Base article, Drivers and Downloads FAQ 000123347. Software...

  • Page 106: Chapter 8: Bios Setup

    BIOS setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.

  • Page 107: System Setup Options

    The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: ● Removable Drive (if available) ● STXXXX Drive (if available) NOTE: XXX denotes the SATA drive number. ● Optical Drive (if available) ●...
  • Page 108 Table 26. System setup options—System information menu (continued) Overview DIMM_SLOT 2 Displays the DIMM 2 memory size. Devices Information Panel Type Displays the Panel Type of the computer. Video Controller Displays the video controller type of the computer. Video Memory Displays the video memory information of the computer.
  • Page 109 Table 28. System setup options—Integrated Devices menu (continued) Integrated Devices Enable Audio Enable or disable the integrated audio controller. By default, all the options are enabled. USB Configuration ● Enable or disable booting from USB mass storage devices through the boot sequence or boot menu.
  • Page 110 Table 30. System setup options—Display menu Display OSD Button Management Disable OSD Buttons Enable or disable the OSD (On-Screen Display) buttons on the computer. Full Screen Logo Enable or disable full screen logo. By default, the option is not enabled. Table 31.
  • Page 111 Table 32. System setup options—Power menu (continued) Power By default, the Enabled in S4 and S5 option is enabled. Fan Control Override Enable or disable the fan control override feature. By default, the option is disabled. Intel Speed Shift Technology Enable or disable the Intel speed shift technology support.
  • Page 112 By default, the option is disabled. Allow Non-Admin PSID Revert Enable Allow Non-Admin PSID Revert Controls access to the Physical Security ID (PSID) revert of NVMe hard-drives from the Dell Security Manager prompt. By default, the option is disabled. BIOS setup...
  • Page 113 By default, the option is enabled. Dell Auto OS Recovery Threshold Controls the automatic boot flow for SupportAssist System Resolution Console and for Dell OS Recovery Tool. By default, the threshold value is set to 2. Table 36. System setup options—System Management menu...
  • Page 114 Table 36. System setup options—System Management menu (continued) System Management Keyboard Errors Enable Keyboard Error Detection Numlock LED Enable Numlock LED Enable or disable Numlock LED. By default, the option is enabled. Table 37. System setup options—Keyboard menu Keyboard Keyboard Errors Enable Keyboard Error Detection Enable or disable the keyboard error detection.

  • Page 115: Updating The Bios

    Updating the BIOS Updating the BIOS in Windows Steps 1. Go to www.dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You can also use the product ID or manually browse for your computer model.

  • Page 116: Updating The Bios Using The Usb Drive In Windows

    Time Boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.

  • Page 117: System And Setup Password

    Steps 1. From a turn off state, insert the USB drive where you copied the flash into a USB port of the computer. 2. Turn on the computer and press F12 to access the One Time Boot Menu, select BIOS Update using the mouse or arrow keys then press Enter.

  • Page 118: Deleting Or Changing An Existing System Setup Password

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 119: Chapter 9: Troubleshooting

    Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to: ●...

  • Page 120: System-Diagnostic Lights

    System-diagnostic lights This section lists the system-diagnostic lights of your OptiPlex All-in-One Plus 7410. Table 43. System-diagnostic lights Blinking pattern Amber White Problem description Suggested resolution TPM detection failure Replace the system board. Unrecoverable SPI Flash Replace the system board.

  • Page 121: Recovering The Operating System

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.

  • Page 122: Backup Media And Recovery Options

    Backup media and recovery options It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes multiple options for recovering Windows operating system on your Dell PC. For more information. see...

  • Page 123: Chapter 10: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 44. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...

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