Consumer Arbitration Program; Events That Discharge Airstream's Obligations Under This Limited Warranty; Legal Remedies; Airstream Limited Warranty Excludes - Airstream INTERSTATE 24 2024 Owner's Manual

Consumer Arbitration Program

For recreation vehicles purchased in the State of
California, Airstream, Inc� participates in the Consumer
Arbitration Program for Recreation Vehicles (CAP-RV)�
This third-party dispute resolution program is available,
at no charge to you, to settle unresolved warranty
disputes for recreation vehicles� This dispute resolution
program reviews eligible product and service related
complaints involving warranty covered components�
To find out more about this program, or to request
an application/brochure, please call the Arbitration
Administration office toll-free 800.279.5343. The CAP-
RV program operates as a certified mechanism under
the review of the California Arbitration Certification
Program� Members of the armed forces who purchased
the vehicle in California, or who were stationed in
or a resident of California at the time of purchase
(regardless of state of purchase) or who are stationed
in California at the time of application to this program
may utilize the CAP-RV program�
Events That Discharge Airstream's Obligations
Under This Limited Warranty
Misuse or neglect, accidents, unauthorized alteration,
failure to provide reasonable and necessary
maintenance (see Owner's Manual), damage caused
by off road use, collision, fire, theft, vandalism,
explosions, overloading in excess of rated capacities,
odometer tampering, and use of the motorhome
for commercial, business, or rental purposes shall
discharge Airstream from any express or implied
warranty obligation to repair any resulting defect�

Legal Remedies

Exclusive jurisdiction for deciding legal disputes
relating to alleged breach of express warranty and
breach of implied warranties arising by operation
of law as well as those relating to representations
of any nature rests in the courts within the state of
manufacture, which is Ohio� Also, this limited warranty
shall be interpreted and construed in accordance
with the laws of the state of Ohio� Any and all claims,
controversies, and causes of action arising out of or
relating to this limited warranty, whether sounding
contract, tort or statute, shall be governed by the laws
of the state of Ohio, including its statute of limitations,
without giving effect to any conflict of law rule that
would result in the application of the laws of a different
jurisdiction�
2024 Interstate 24
General Information

Airstream Limited Warranty Excludes

Normal Wear

Items such as curtains, upholstery, floor coverings,
and window, door, and vent seals will show wear or
may even wear out within the 3-year warranty period,
depending upon the amount of usage, weather, and
atmospheric conditions�

Accident

We strongly urge our dealers and customers to inspect
the touring coach upon receipt of delivery for any
damage caused by accident while being delivered to
the dealer, or while it is on the dealer's lot� Damage
of this nature becomes the dealer or customer's
responsibility upon acceptance of delivery, unless
Airstream is notified and the person making the
delivery verifies the damage. Glass breakage, whether
obviously struck or mysterious, is always accidental
and covered by most insurance policies�

Abuse

Lack of customer care and/or improper maintenance
will result in early failure for which Airstream cannot be
held responsible�

Exposure

Deterioration by sunlight is possible to such items as
tires, curtains or upholstery� Steel or metal surfaces are
subject to the elements, causing rust and corrosion that
is normal and beyond the control and responsibility of
Airstream�

Overload

Overload Damage due to loading beyond capacity
or to cause improper balance is not covered by the
Airstream Limited Warranty� The Airstream Touring
Coach is engineered to properly handle any normal
load� There are limits to the amount of load that can
be safely transported depending upon speed and road
conditions� If these limits have been exceeded, the
Airstream Limited Warranty will not cover resulting
damage� For additional information on the load
capacity of your touring coach, consult your Sprinter
and Airstream Owner's Manuals or gross vehicle
weight rating plate�

Chemical Gassing

Chemical gassing is not a "Defect" in your recreational
vehicle and is not covered by the Limited Warranty�
Please follow the recommendations in this manual to
address this concern�
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