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d-Color P221
d-Color P221 Special
d-Color P226
Operation Guide
Code: 548207en

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Summary of Contents for Olivetti d-Color P221

  • Page 1 P221 d-Color P221 Special d-Color P226 Operation Guide Code: 548207en...
  • Page 2 Via Jervis, 77 - 10015 Ivrea (ITALY) www.olivetti.com Copyright © 2009, Olivetti All rights reserved The mark affixed to the product certifies that the product satisfies the basic quality requirements. The manufacturer reserves the right to carry out modifications to the product described in this manual at any time and without any notice.
  • Page 3: Table Of Contents

    Contents Machine Parts Components at the Front of the Printer ........1-2 Components at the Left of the Printer ........1-2 Internal Components ..............1-3 Components at the Rear of the Printer ........1-3 Operation Panel ................1-4 Printing Operation Changing Network Interface Parameters .........
  • Page 5 All rights are reserved. Copying or other reproduction of all or part of this guide, any copyrightable subject matter without the prior written consent of Olivetti is prohibited. Any copies made of all or part of this guide, any copyrightable subject must contain the same copyright notice as the material from which the copying is done.
  • Page 6 License Agreements Typeface Trademark Acknowledgement All resident fonts in this printer are licensed from Monotype Imaging Inc. Helvetica, Palatino and Times are registered trademarks of Linotype-Hell AG. ITC Avant Garde Gothic, ITC Bookman, ITC ZapfChancery and ITC Zapf Dingbats are registered trademarks of International Typeface Corporation.
  • Page 7 Your exclusive remedy and the sole liability of Monotype Imaging in connection with the Software and Typefaces is repair or replacement of defective parts, upon their return to Monotype Imaging. 10 IN NO EVENT WILL MONOTYPE IMAGING BE LIABLE FOR LOST PROFITS, LOST DATA, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES CAUSED BY ABUSE OR MISAPPLICATION OF THE SOFTWARE AND...
  • Page 8 Redistributions of any form whatsoever must retain the following acknowledgment: "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http:// www.openssl.org/)" THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT "AS IS" AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
  • Page 9 If you include any Windows specific code (or a derivative thereof) from the apps directory (application code) you must include an acknowledgement: "This product includes software written by Tim Hudson (tjh@cryptsoft.com)" THIS SOFTWARE IS PROVIDED BY ERIC YOUNG "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
  • Page 10 Compliance and Conformity This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 11 This machine contains a transmitter module. We, the manufacturer (Olivetti) hereby declare that this equipment (page printer), model d-Color P221, d-Color P221 Special, e d-Color P226 are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
  • Page 12 Cautionary Labels The printer bears any of the following labels. High temperature inside. Do not touch parts in this area, because there is a danger of getting burned. Label inside the printer (Laser radiation warning)
  • Page 13 CDRH Regulations The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured after August 1, 1976. Compliance is mandatory for products marketed in the United States.
  • Page 14 7779. Disclaimer Olivetti will not be liable to customers or any other person or entity for any loss or damage caused or alleged to be caused directly or indirectly by equipment sold or furnished by us, including but not limited...
  • Page 15 Energy Saving Control Function The device comes equipped with a Low Power Mode where energy consumption is reduced after a certain amount of time elapses since the device was last used, as well as a Sleep Mode where printer functions remain in a waiting state but power consumption is still reduced to a minimum when there is no activity with the device within a set amount of time.
  • Page 16 Installation Precautions Environment CAUTION Avoid placing the printer on or in locations which are unstable or not level. Such locations may cause the printer to fall. This type of situation presents a danger of personal injury or damage to the printer. Avoid locations with humidity or dust and dirt.
  • Page 17 Power Supply/Grounding the Printer WARNING Do not use a power supply with a voltage other than that specified. Avoid multiple connections in the same outlet. These types of situations present a danger of fire or electrical shock. Plug the power cord securely into the outlet. If metallic objects come in contact with the prongs on the plug, it may cause a fire or electric shock.
  • Page 18 Precautions for Use Cautions when Using the Printer • Do not place metallic objects or containers with water (flower vases, flower pots, cups, etc.) on or near the printer. This type of situation presents a danger of fire or electrical shock should they fall inside. •...
  • Page 19 Other Precautions • Do not place heavy objects on the printer or cause other damage to the printer. • Do not open the top/left/rear cover, turn off the main switch, or pull out the power plug during printing. • During printing, some ozone is released, but the amount does not cause any ill effect to one's health.
  • Page 20 About the Operation Guide This Operation Guide has the following chapters: Chapter 1 - Machine Parts This chapter explains the names of parts. Chapter 2 - Printing Operation This chapter explains how to print from your workstation. Chapter 3 - Maintenance This chapter explains how to replace the toner container and how to care for your printer.
  • Page 21: Machine Parts

    1 Machine Parts This chapter provides explanations and illustrations for you to determine the parts and their functions. Try to be familiar with the names and functions of these parts for correct use and optimal performance. This chapter contains explanations on the following topics: Components at the Front of the Printer Components at the Left of the Printer Internal Components...
  • Page 22 Components at the Front of the Printer Operation Panel Front Cover Paper Stopper Top Cover (Top Tray) MP (Multi-Purpose) Tray Paper Cassette Power Switch Components at the Left of the Printer 11 12 13 14 Left Cover Waste Toner Box 10 Main Charger Units on the Drum Units 11 Magenta Toner Container (M) 12 Cyan Toner Container (C)
  • Page 23: Internal Components

    Internal Components 15 Paper Transfer Unit 16 Paper Ramp 17 Duplex Unit 18 Envelope Switch Components at the Rear of the Printer 22 23 19 USB Memory Slot 20 Power Cord Connector 21 Option Interface Slot 22 Network Indicators 23 Network Interface Connector 24 USB Interface Connector 25 Rear Cover Machine Parts...
  • Page 24: Operation Panel

    Operation Panel 27 28 33 34 26 Message Display 27 Ready Indicator 28 Data Indicator 29 Attention Indicator 30 Arrow Keys 31 [MENU] Key 32 [OK] Key 33 [GO] Key 34 [Cancel] Key Machine Parts...
  • Page 25: Printing Operation

    2 Printing Operation This chapter contains explanations on the following topics: Changing Network Interface Parameters Printing a Network Interface Status Page 2-10 Installing the Printer Driver 2-11 Printing from Application Software 2-17 Printing Operation...
  • Page 26 Changing Network Interface Parameters This printer supports TCP/IP, TCP/IP (IPv6), NetWare, AppleTalk, IPP, SSL Server, IPSec protocols and Security Level. (For details refer to Advanced Operation Guide.) TCP/IP, TCP/IP (IPv6) settings Press [MENU]. Press repeatedly until Network > appears. Network >...
  • Page 27 TCP/IP This section describes how to enable the TCP/IP protocol. If TCP/IP is set to Off, use to select On and press [OK]. >TCP/IP > Press . Each time you press , the selection changes. >>DHCP >>IP Address 000.000.000.000 >>Subnet Mask 000.000.000.000 >>Gateway 000.000.000.000...
  • Page 28 TCP/IP (IPv6) This section describes how to enable the TCP/IP (IPv6) protocol. If TCP/IP (IPv6) is set to Off, use to selecto On and press >TCP/IP (IPv6) > [OK]. Press . Each time you press , the selection changes. >>RA(Stateless) >>DHCPv6 Display the item you want to set and press [OK].
  • Page 29 Press . Each time you press , the selection changes. Refer to the explanations below when specifying the settings. If you are using NetWare, AppleTalk, IPP, SSL Server or IPSec to connect to a network, you must enter an administrator ID. By default, the administrator ID is the numeric part of your printer's model name.
  • Page 30 Set the Security Level to High. >Security Level High NetWare This section explains the procedure for enabling NetWare. Enter the administrator ID and password. Then, if NetWare is set to >NetWare > Off, use to select On and press [OK]. Press >>Frame Type Auto...
  • Page 31 AppleTalk This section explains the procedure for enabling AppleTalk. Enter the administrator ID and password. Then, if AppleTalk is set >AppleTalk to Off, use to select On. Press [OK]. A blinking question mark (?) appears. >AppleTalk Press [OK] again. Press [MENU]. The display returns to Ready. This section explains the procedure for enabling IPP.
  • Page 32 SSL Server This section explains the procedure for enabling SSL Server. Enter the administrator ID and password. Then, if SSL Server is set >SSL Server > to Off, use to select On and press [OK]. Press . Each time you press , the selection changes.
  • Page 33 Security Level Security Level is primarily a menu used by service personnel for >Security Level maintenance work. There is no need for customers to use this menu. High Printing Operation...
  • Page 34: Printing A Network Interface Status Page

    Printing a Network Interface Status Page You can print out a status page for the network interface. The network status page shows the network addresses, and other information under various network protocols about the network interface. Adjust/Maintenance Adjust/Maintenance is used to adjust the print quality and to carry out printer maintenance.
  • Page 35: Installing The Printer Driver

    Installing the Printer Driver Ensure the printer is plugged in and connected to the PC before installing the printer driver from the CD-ROM. Installing the Software in Windows If you are connecting this printer to a Windows PC, follow the next steps to install the printer driver.
  • Page 36 Express Mode In Express Mode, the installer automatically detects the printer when it is turned on. Use Express Mode for standard connection methods. In the installation method selection window, select Express Mode. The print system detection window appears and the installer detects the connected printers.
  • Page 37 Custom Mode Use Custom Mode if you want to specify the printer port and select the software to be installed. For example, if you do not want fonts installed on your computer to be replaced, select Custom Mode and deselect the Fonts checkbox in the installation window.
  • Page 38 The printer driver installation program starts up. Choose Select Destination, Installation Type and then install the printer driver as directed by the instructions in the installation software. Note In addition to Easy Install, the Installation Type options include Custom Install, which allows you to specify the components to be installed.
  • Page 39 Click the IP icon for an IP connection or the AppleTalk icon for an AppleTalk connection and then enter the IP address and printer name. Select the installed printer driver and click Add. Select the options available for the printer and click Continue. Printing Operation 2-15...
  • Page 40 The selected printer is added. This completes the printer setup procedure. 2-16 Printing Operation...
  • Page 41: Printing From Application Software

    Printing from Application Software The steps required to print a document created with an application are explained below. You can select the printing Paper Size and Output Destination. Load the paper required into the paper cassette. From the application File menu, select Print. The Print dialog box displays.
  • Page 42: Status Monitor

    Status Monitor The Status Monitor monitors the printer status and provides an ongoing reporting function. It also allows you to specify and modify settings for printers not included in the KX driver. The Status Monitor is installed automatically during KX driver installation. Accessing the Status Monitor Use either of the methods listed below to launch the Status Monitor.
  • Page 43 3D View This shows the status of the monitored printer as a 3D image. You can choose whether to show or hide the 3D view from the menu displayed when you right-click the Status Monitor icon. If an information notification event occurs, the 3D view and an alert sound are used to notify you.
  • Page 44 Status Monitor Settings Use the Preference option to set up the Status Monitor. The Status Monitor has two tabs to configure its settings. Sound Notification Tab The Sound Notification tab contains the following items. IMPORTANT To confirm the settings on Sound Notification tab, the computer requirs the sound capabilities such as sound card and speaker.
  • Page 45 Appearance Tab The Appearance tab is contains the following items. Enlarge window Doubles the size of the Status Monitor window. Always on top Positions the Status Monitor in front of other active windows. Transparency Displays the Status Monitor as a transparent window. Printing Operation 2-21...
  • Page 46: Uninstalling Software (Windows Pc)

    Insert the enclosed CD-ROM (Product Library) into the CD-ROM drive. Following the procedure used to install the printer driver, click Remove Software. The Olivetti Uninstaller wizard appears. Select the software package to remove. Click Uninstall. Note In Windows Vista, the Remove Driver and Package screen appears.
  • Page 47: Maintenance

    3 Maintenance This chapter contains explanations on the following topics: General Information Toner Container Replacement Replacing the Waste Toner Box Cleaning the Printer Maintenance...
  • Page 48 Life of the Toner Container (Printable pages) Black 5,000 images Cyan 3,500 images Magenta 3,500 images Yellow 3,500 images d-Color P221 Special Toner Color Life of the Toner Container (Printable pages) Black 7,000 images Cyan 5,000 images Magenta 5,000 images...
  • Page 49 Note The toner containers packed with the new printer are starter toner containers. The starter toner container prints up to 50 % of the printer's capacity before running out (For example: d-Color P221 Special can print 3,500 monochrome images using the black starter toner container). Toner Kits For best results, we recommend that you only use genuine Parts and Supplies.
  • Page 50 Olivetti toner containers. For optimum performance, it is also recommended to use only the Olivetti toner containers which are specifically intended for use in your country or region. If the toner container for another destinations is installed, the printer will stop printing.
  • Page 51 Put the old toner container in the plastic bag (contained in the toner Plastic Bag kit) and discard it later according to the local code or regulations for waste disposal. Take the new toner container out of the toner kit. Shake the new toner container 5 or 6 times as shown in the figure in order to distribute the toner evenly inside the container.
  • Page 52: Replacing The Waste Toner Box

    Replacing the Waste Toner Box Replace the waste toner box when the Check waste toner box message is displayed. A new waste toner box is included with the toner kit. The waste toner box needs to be replaced before the printer will operate.
  • Page 53 Open the cap of the new waste toner box. New Waste Toner Box Insert the new waste toner box as shown in the figure. When the box is set correctly, it will snap into place. New Waste Toner Box Make sure that the waste toner box is correctly inserted and close the left cover.
  • Page 54: Cleaning The Printer

    Cleaning the Printer The paper transfer unit should be cleaned each time the toner container and waste toner box are replaced. To maintain optimum print quality, it is also recommended that the inside of the printer be cleaned once a month as well as when the toner container is replaced.
  • Page 55 Wipe away the paper dust on the registration roller and the paper ramp using the cleaning cloth. Paper Transfer Unit Duplex Unit Cleaning Cloth Paper Ramp Transfer Belt (Black) Registration Roller (Metal) Transfer Roller (Black) Note Be careful not to touch the black transfer roller and black transfer belt during cleaning as this may adversely affect print quality.
  • Page 56 3-10 Maintenance...
  • Page 57: Troubleshooting

    4 Troubleshooting This chapter contains explanations on the following topics: General Guidelines Print Quality Problems Error Messages Clearing Paper Jams 4-12 If a problem cannot be corrected, contact your service technician. Troubleshooting...
  • Page 58: General Guidelines

    General Guidelines The table below provides basic solutions for problems you may encounter with the printer. We suggest you consult this table to troubleshoot the problems before calling for service. Symptom Check Items Corrective Action Print quality is not good. Refer to Print Quality Problems on page 4-3.
  • Page 59: Print Quality Problems

    Print Quality Problems The tables and diagrams in the following sections define print quality problems and the corrective action you can conduct to solve the problems. Some solutions may require cleaning or replacing parts of the printer. If the suggested corrective action will not solve the problem, call for service.
  • Page 60 Printed Results Corrective Action Black or white vertical streaks Check the operation panel for toner. If the Toner low C,M,Y,K message is displayed with color description, install a new toner kit for the color. To replace the toner container, refer to Toner Container Replacement on page 3-2.
  • Page 61 Printed Results Corrective Action Grey background Clean the main charger units. For details, refer to LSU/Charger (LSU/Main charger cleaning mode setting) section of the Advanced Operation Guide. Conduct color calibration either by switching the printer off then on or using the printer operation panel.
  • Page 62: Error Messages

    Error Messages The following table lists errors and maintenance messages that you can be dealt with by yourself. If appears, turn off the printer, Call service disconnect the power cord, and contact your service technician. is displayed, turn off the printer Call service Error.Power off.
  • Page 63 Message Corrective Action The top cover of the printer is open. Close the printer top cover. Close top cover This message is displayed when Remove Device was selected while a USB memory was being used. Device busy The previous screen is displayed again 1 or 2 seconds. You attempted to print with a paper size and paper type that cannot be used for duplex Duplex disabled printing.
  • Page 64 Message Corrective Action Printing using the Job Box function failed because there was insufficient space available on Job not stored the hard disk or RAM disk, or because the RAM disk was disabled when demounting the hard Press GO disk. To print an error report and return the printer to the print-ready status, press [GO]. This message is displayed when printing was attempted, despite the Job Account function Job restricted being on with Restriction applied as the job limit for each job account.
  • Page 65 Message Corrective Action A paper jam has occurred. The location of the paper jam is indicated in place of the #’s. For Paper jam details, refer to Clearing Paper Jams on page 4-12. ############### The selected cassette is being prepared. Paper loading There is no paper cassette in the feeder, or the cassette is not inserted properly.
  • Page 66 Message Corrective Action • The ID or Password entered for the Job Accounting function is not correct. Check the ID or Password. ID error For more information, refer to Job Accounting (Job Accounting selection/setting) section of the Advanced Operation Guide. •...
  • Page 67 Memory Card and USB Memory Errors Code Meaning The printer does not support the memory card inserted, or the memory card is broken. Insert the correct memory card. For more information, refer to Memory Card (Using the memory card) section of the Advanced Operation Guide.
  • Page 68: Clearing Paper Jams

    MP Tray Paper Cassette Paper Feeder PF-500, PF-510 (Only 2 stacked paper feeders can be used with the d-Color P221) Paper Jam Message Description Reference Page Paper is jammed inside the printer, page 4-13 Paper jam paper cassette or MP tray.
  • Page 69 General Considerations for Clearing Jams Bear in mind the following considerations when attempting jam removal: CAUTION When pulling the paper, pull it gently so as not to tear it. Torn pieces of paper are difficult to remove and may be easily overlooked, deterring the jam recovery. •...
  • Page 70 Paper Jam in Printer Paper is jammed at the paper cassette or inside the printer. Remove the jammed paper using the procedure given below. Press the lever to release the lock. Pull the front cover towards you. If the paper has jammed near the registration roller, as shown in A, remove the paper by pulling it up from the center.
  • Page 71 If the paper has jammed inside the duplex unit, as shown in C, lift the duplex unit and remove the paper by holding it in the middle. Duplex Unit Close the front cover. Paper Jam at Cassette 2 (to 4) Paper is jammed at the paper cassette.
  • Page 72 4-16 Troubleshooting...
  • Page 73: Specifications

    5 Specifications Note Specifications are subject to change without notice. Description Item d-Color P221 d-Color P221 Special d-Color P226 Printing Electrophotographic four color (CMYK) printing using tandem (4) drum system Method Printing Cassette A4: 21 ppm, B5, A5, A6: 23 ppm...
  • Page 74 Description Item d-Color P221 d-Color P221 Special d-Color P226 Paper Sizes Cassette A4, B5, A5, Folio, 8 1/2 × 14"(Legal), 8 1/2 × 11"(Letter), Oficio II, Statement, Executive, ISO B5, A6, Envelope C5, 16K, and Custom Cassette Envelope Monarch, Envelope #10, Envelope #9, Envelope #6, Envelope DL, Envelope...
  • Page 75 Description Item d-Color P221 d-Color P221 Special d-Color P226 Operating During LpA = 53 dB (A) †† Noise Printing During LpA = 36 dB (A) Standby During immeasurably low Sleep Mode Dimensions (W x D x H) 345 × 518 × 455 mm 345 ×...
  • Page 76 Specifications...
  • Page 77 We recommend the use of our own brand supplies. We will not be liable for any damage caused by the use of third party supplies in this machine.
  • Page 78 DIRECTIVE 2002/96/CE ON THE TREATMENT, COLLECTION, RECYCLING AND DISPOSAL OF ELECTRIC AND ELECTRONIC DEVICES AND THEIR COMPONENTS INFORMATION 1. FOR COUNTRIES IN THE EUROPEAN UNION (EU) The disposal of electric and electronic devices as solid urban waste is strictly prohibited: it must be collected separately. The dumping of these devices at unequipped and unauthorized places may have hazardous effects on health and the environment.

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