Rinnai RH180 Operation And Installation Manual page 42

What will Rinnai do?
Rinnai will repair or replace the covered product or any part or component that is defec ve in materials or
workmanship as set forth in the above table. Rinnai will pay reasonable labor charges associated with the repair
or replacement of any such part or component during the term of the labor warranty period. All repair parts
must be genuine Rinnai parts. All repairs or replacements must be performed by a licensed professional that is
properly trained, state qualified or licensed to do the type of repair.
Replacement of the product may be authorized by Rinnai only at its sole discre on. Rinnai does not authorize
any person or company to assume for it any obliga on or liability in connec on with the replacement of the
product. If Rinnai determines that repair of a product is not possible, Rinnai may replace the product with a
comparable product at Rinnai's sole discre on. If a component or product returned to Rinnai is found to be free
of defects in material or workmanship, or damaged by improper installa on or damaged during return shipping,
the warranty claim for product, parts and labor may be denied.
How do I get service?
You must contact a licensed professional for the repair of a product under this Limited Warranty. For the name
of a licensed professional please contact your place of purchase, visit the Rinnai website (www.rinnai.us), call
Rinnai at 1-800-621-9419 or write to Rinnai at 103 Interna onal Drive, Peachtree City, Georgia 30269.
Proof of purchase is required to obtain warranty service. You may show proof of purchase with a dated sales
receipt, or by registering within 30 days of purchasing the product. To register your tankless water heater,
please visit (www.rinnai.us/product-registra
(746-6241). Receipt of Registra on by Rinnai will cons tute proof-of-purchase for this product. Registra on of
product installed in new home construc on may be verified with a copy of the closing papers provided by the
ini al home buyer. However, Registra on is not necessary in order to validate this Limited Warranty.
What is not covered?
This Warranty does not cover any failures or opera ng difficul es due to the following:
accident, abuse, or misuse
altera on of the product or any component part
misapplica on of this product
improper installa on
product being installed in a corrosive
environment
condensate damage
improper ven ng
incorrect gas type
incorrect gas or water pressure
absence of a drain pan under the appliance
There is no warranty coverage on product installed in a closed loop applica on, commonly associated with space
hea ng only applica ons.
This Limited Warranty does not apply to any product whose serial number or manufacture date has been de-
faced.
This Limited Warranty does not cover any product used in an applica on that uses chemically treated water such
as a pool or spa heater.
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on). For those without internet access, please call 1-866-RINNAI1
water quality
Improper maintenance (such as but not limited to
scale build-up, freeze damage, or vent blockage)
incorrect sizing
any other cause not due to defects in materials or
workmanship
problems or damage due to fires, flooding, electrical
surges, freezing or any acts of God.
force majeure
RH180 Manual