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MAINTENANCE
1.
Open the service panel by removing the six screws.
ERROR CODES
Possible Causes
Error Code 1 - Power Failure - The power
failed while the grill was operating and
the grill temperature was below the warm
set point when power was returned
Error Code 2 - The circuit for the RTD
(temperature probe mounted in the grill)
is open.
Error Code 3 - Grill Temperature drops
significantly / Failure to Ignite - Grill has
ran out of pellets, Auger is not turning.
Igniter did not ignite pellets.
GRILL WON'T IGNITE
Possible Causes
Verify power at the electrical outlet
If the power cord is connected to a GFI
(Ground Fault Interrupter), check and
reset if necessary
© 2021 United States Stove Company
2. Inspect the fan for dust or ash build-up and clean if
3. Close the service panel and reinsert screws.
TROUBLESHOOTING
Possible Remedies (Unplug grill first when possible)
Call Customer service (800) 750-2723 if the error doesn't go away by
restarting.
Check to see if the wires for the RTD have come unplugged. If they are not
unplugged the RTD has failed.
Check to see if the grill has ran out of pellets. If there are still pellets in
the hopper check to see if the auger is turning. If the auger is not turning
it may be jammed or the auger motor has failed. If the grill does not ignite
check to see if the Igniter is working. If the igniter is not getting hot call
customer service at (800) 750-2723
Possible Remedies (Unplug grill first when possible)
Plug another electrical device into that outlet to confirm power
Reset the GFI and initiate startup procedure
14
necessary.
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