How To Order Repair Parts - USSC USG730SS Owner’s Instruction And Operation Manual

TROUBLESHOOTING
GRILL WILL NOT FEED PELLETS
Possible Causes
Thermocouple is defective
Bad auger motor
Auger jam
Loose wire or connector
Bad control board

HOW TO ORDER REPAIR PARTS

For Parts Assistance Call: 800-750-2723 Ext 5051 or Email: parts@usstove.com
The information in this owner's manual is specific to your unit. When ordering replacement parts the information in
this manual will help to ensure the correct items are ordered. Before contacting customer service write down the model
number and the serial number of this unit. That information can be found on the label attached to the back of the unit.
Other information that may be needed would be the part number and part description of the item(s) in question. Part
numbers and descriptions can be found in the "Repair Parts" section of this manual. Once this information has been
gathered you can contact customer service by phone 1-800-750-2723 Ext 5051 or Email parts@usstove.com.
© 2021 United States Stove Company
Possible Remedies (Unplug grill first when possible)
Wait for the grill to cool for about 30 - 45 minutes. Check the thermocouple
to see if it's bad. Check resistance with volt meter.
Remove the six retaining screws in the service panel. Remove the auger
motor from the auger shaft and try to run the unit. If the motor will turn,
the shaft is jammed on something. If the motor will not turn, the motor is
bad.
Start by emptying the hopper. Then remove the auger motor by removing
the auger pin. Remove the two screws holding the auger bushing. Gently
pull the auger shaft straight out so that the end of the auger shaft comes
out. After the shaft is removed, inspect it for bent flights, burrs, or broken
welds. Remove any foreign material that might have caused the jam. Also,
check the auger tube for signs of damage such as burrs, rough spots, or
grooves cut into the metal that could have caused a jam.
Check all wires and connectors that connect to the auger motor,
thermocouple, and fan.
If the fuse and the wires and connectors check out good, and if the high
limit switch did not trip, test for power going to the auger motor. If there
is not a full current going to the auger motor when the fuel feed light is on,
the control board is bad.
Model Information
Model Number
Serial Number
16