REMOVING MFA DEVICE ....................13 Removing MFA via User Management ....................13 Removing MFA via Login Page ........................ 13 FAQ ............................ 14 MFA Device Lost or Invalidated ........................ 14 P a g e UCM6300 Series/UCM6300 Audio Series: Multi-Factor Authentication User Guide...
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Figure 6: Physical MFA Device ........................12 Table of Tables Table 1: UCM Models Supporting Multi-Factor Authentication Feature ............4 Table 2: MFA Device Specifications ......................6 Table 3: Virtual MFA Applications ........................7 P a g e UCM6300 Series/UCM6300 Audio Series: Multi-Factor Authentication User Guide...
UCM6308 Firmware 1.0.10.5 or higher UCM6300 Audio Series UCM6300A Firmware 1.0.10.5 or higher Firmware 1.0.10.5 or higher UCM6302A UCM6304A Firmware 1.0.10.5 or higher UCM6308A Firmware 1.0.10.5 or higher P a g e UCM6300 Series/UCM6300 Audio Series: Multi-Factor Authentication User Guide...
This code will be required when logging into the UCM. The physical MFA device assigned to each user must be unique. A user cannot use a code from another user’s MFA device or application to log into his own account. P a g e UCM6300 Series/UCM6300 Audio Series: Multi-Factor Authentication User Guide...
Microcosm MFA devices supporting the TOTP standard Multiple tokens can be Application Many financial institute and enterprise IT Scenario organizations use the same device type supported on one device P a g e UCM6300 Series/UCM6300 Audio Series: Multi-Factor Authentication User Guide...
Table 3: Virtual MFA Applications Android Google Authenticator Mobilde Devices Twilio Authy 2-factor Authentication Google Authenticator Twilio Authy 2-factor Authentication Mobile Devices Windows Authenticator (by Microsoft) Mobile Devices P a g e UCM6300 Series/UCM6300 Audio Series: Multi-Factor Authentication User Guide...
1. Log into the UCM management portal with the super admin account. Navigate to System Settings Email Settings and configure valid email settings that will allow UCM to send out emails. Make sure that the Type field is set to Client. P a g e UCM6300 Series/UCM6300 Audio Series: Multi-Factor Authentication User Guide...
4. The Virtual MFA device certification window will provide step-by-step instructions on setting everything up. Users can either scan a QR code or manually enter a key via their MFA app. Figure 3: Scan MFA QR Code P a g e UCM6300 Series/UCM6300 Audio Series: Multi-Factor Authentication User Guide...
1. Please submit your request immediately after generating the code. Otherwise, the TOTP (time- based one-time password) will expire soon. If it’s expired, please start over again. 2. One user can only be bind to one MFA device. P a g e UCM6300 Series/UCM6300 Audio Series: Multi-Factor Authentication User Guide...
4. The following hardware MFA device certification window will appear: Figure 5: Hardware MFA Device Certification 5. Enter the device secret key. Please contact your vendor to obtain the secret key. P a g e UCM6300 Series/UCM6300 Audio Series: Multi-Factor Authentication User Guide...
1. Please submit your request immediately after generating the code. Otherwise, the one-time password may expire. If it’s expired, please start over again. 2. Each user can only be bound to one MFA device. P a g e UCM6300 Series/UCM6300 Audio Series: Multi-Factor Authentication User Guide...
Reset Now button to confirm and disable MFA. 3. This reset email will be valid for 10 minutes and will expire immediately after a user clicks on it. P a g e UCM6300 Series/UCM6300 Audio Series: Multi-Factor Authentication User Guide...
Reset Now button to confirm and disable MFA. 3. This reset email will be valid for 10 minutes and will expire immediately after it is clicked on. P a g e UCM6300 Series/UCM6300 Audio Series: Multi-Factor Authentication User Guide...