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ThinkSystem ST250 V2
Messages and Codes Reference
Machine Types: 7D8F and 7D8G

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Summary of Contents for Lenovo 7D8F

  • Page 1 ThinkSystem ST250 V2 Messages and Codes Reference Machine Types: 7D8F and 7D8G...
  • Page 2 Before using this information and the product it supports, be sure to read and understand the safety information and the safety instructions, which are available at: http://thinksystem.lenovofiles.com/help/topic/safety_documentation/pdf_files.html In addition, be sure that you are familiar with the terms and conditions of the Lenovo warranty for your server, which can be found at: http://datacentersupport.lenovo.com/warrantylookup Fourth Edition (September 2022) ©...

  • Page 3: Table Of Contents

    Index ....193 UEFI events organized by severity ..145 List of UEFI events....148 © Copyright Lenovo 2022...
  • Page 4 ThinkSystem ST250 V2 Messages and Codes Reference...

  • Page 5: Chapter 1. Introduction

    Lenovo XClarity Provisioning Manager (although these events are not stored in the event log). Use this section to view the events that can be generated by Lenovo XClarity Controller, UEFI, or the Lenovo XClarity Provisioning Manager. For each event, a user action is available to help you understand what must be done to resolve the issue.
  • Page 6 – CA. Cooling - Fans, blowers, mux cards, policies, chillers/refrigeration, water management units, water pumps, water filtration, air flow sensors, thermal monitors. – DA. Display - Graphics adapters, op panel, monitor/console (including front/back panel, control panel, LCD panel etc). – IO. I/O connectivity - PCI/USB hub, bridge, bus, risers, configuration settings, interconnect, keyboard, mouse, KVM.
  • Page 7 – SS. Service & Support - LEPT FFDC Collection. – SS. Systems Management - Service & Support. – TR. Time Reference - RTC, Master clock, drawer clocks, NTP. – UN. Unknown/any entity. – UP. LEPT Firmware Update. – UP. Systems Management - Updates. –...
  • Page 8 ThinkSystem ST250 V2 Messages and Codes Reference...

  • Page 9: Chapter 2. Xclarity Controller Events

    Chapter 2. XClarity Controller events When a hardware event is detected by the Lenovo XClarity Controller on the server, the Lenovo XClarity Controller writes that event in the system-event log on the server. Notes: Event identifier (ID) is a unique identifier used to search for XCC events. The event message may have one or more arguments, which could be replaceable text of FRU name or sensor name to identify the failed component.

  • Page 10: Xcc Events That Automatically Notify Support

    If you have configured this function and this field is set to Yes, Lenovo Support will be notified automatically if the event is generated. While you wait for Lenovo Support to call, you can perform the recommended actions for the event.

  • Page 11: Xcc Events Organized By Severity

    Table 1. Events that automatically notify Support (continued) Message String Event ID FQXSPIO0001L The connector [PhysicalConnectorElementName] has encountered a configuration error. FQXSPIO0011N An Uncorrectable Error has occurred on [SensorElementName]. FQXSPIO0015M Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. FQXSPMA0007L Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 12 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPBR4004I Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], Informational OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5]. FQXSPBR4005I Management Controller [arg1]: Configuration saved to a file by user Informational [arg2]. FQXSPBR4006I Management Controller [arg1]: Configuration restoration from a file by Informational user [arg2] completed.
  • Page 13 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPDM4001I Storage [arg1] has changed. Informational Informational FQXSPDM4003I TKLM servers set by user [arg1]: TKLMServer1=[arg2] Port=[arg3], TKLMServer2=[arg4] Port=[arg5], TKLMServer3=[arg6] Port=[arg7], TKLMServer4=[arg8] Port=[arg9]. FQXSPDM4004I TKLM servers device group set by user [arg1]: Informational TKLMServerDeviceGroup=[arg2] .
  • Page 14 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4009I The UEFI Definitions have been changed. Informational FQXSPEM4010I UEFI Reported: [arg1]. Informational FQXSPEM4011I XCC failed to log previous event [arg1]. Informational FQXSPEM4012I User [arg1] made system [arg2] Encapsulation lite Mode. Informational Battery error was detected by RAID controller.
  • Page 15 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPEM4027I Drive error was detected by RAID controller. Please check the event Informational logs and if events are targeted to the same disk then replace the drive. If necessary, contact technical support for additional assistance. ([arg1],[arg2],[arg3],[arg4],[arg5]) FQXSPEM4028I The port [arg1] of PCIe device [arg2] at [arg3] has link [arg4].
  • Page 16 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPMA0001I Error Detected and Corrected for [PhysicalMemoryElementName] on Informational Subsystem [MemoryElementName]. FQXSPMA0022I Memory sparing initiated for [PhysicalMemoryElementName] on Informational Subsystem [MemoryElementName]. FQXSPMA0025I Sensor [SensorElementName] has asserted. Informational FQXSPMA2007I Scrub Failure for [PhysicalMemoryElementName] on Subsystem Informational [MemoryElementName] has recovered.
  • Page 17 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPNM4020I IPv6 enabled by user [arg1] . Informational FQXSPNM4021I IPv6 disabled by user [arg1] . Informational FQXSPNM4022I IPv6 static IP configuration enabled by user [arg1]. Informational FQXSPNM4023I IPv6 DHCP enabled by user [arg1]. Informational FQXSPNM4024I IPv6 stateless auto-configuration enabled by user [arg1].
  • Page 18 User [arg1] has set the SMTP Server reverse-path to [arg2]. Informational FQXSPNM4052I DHCP specified hostname is set to [arg1] by user [arg2]. Informational FQXSPNM4053I DNS discovery of Lenovo XClarity Administrator has been [arg1] by Informational user [arg2]. FQXSPNM4054I The hostname from DHCP is [arg1] by user [arg2]. Informational FQXSPNM4055I The hostname from DHCP is invalid.
  • Page 19 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4005I The power cap value changed from [arg1] watts to [arg2] watts by Informational user [arg3]. FQXSPPP4006I The minimum power cap value changed from [arg1] watts to [arg2] Informational watts.
  • Page 20 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPP4036I The server was powered off via push button. Informational FQXSPPP4037I The server was powered off when the watchdog expired. Informational FQXSPPP4038I The server stayed powered off because the power restore policy is set Informational to always restore..
  • Page 21 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPW2007I [PowerSupplyElementName] Configuration is OK. Informational FQXSPPW2008I [PowerSupplyElementName] has been turned on. Informational FQXSPPW2018I [PowerSupplyElementName] out-of-range has returned to a Normal Informational Input State. FQXSPPW2031I Numeric sensor [NumericSensorElementName] going low (lower non- Informational critical) has deasserted.
  • Page 22 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSD2006I Array in system [ComputerSystemElementName] has been restored. Informational FQXSPSD2007I Rebuild completed for Array in system Informational [ComputerSystemElementName]. Informational FQXSPSD2008I Drive [arg1] in the enclosure/chassis(MTM-SN: [arg2]) has recovered from a fault.
  • Page 23 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4015I Global Login General Settings set by user [arg1]: Informational AuthenticationMethod=[arg2], LockoutPeriod=[arg3], SessionTimeout=[arg4]. FQXSPSE4016I Global Login Account Security set by user [arg1]: PasswordRequired= Informational [arg2], PasswordExpirationPeriod=[arg3], MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength= [arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8].
  • Page 24 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4039I Temporary user account [arg1] is created by inband tool. Informational FQXSPSE4040I Temporary user account [arg1] expires. Informational FQXSPSE4041I Security: Userid: [arg1] had [arg2] login failures from a SFTP client at Informational IP address [arg3].
  • Page 25 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPSE4063I The system guard configuration is updated: status=[arg1], hardware Informational inventory=[arg2] and action=[arg3] by user [arg4] from [arg5] at IP address [arg6]. FQXSPSE4064I SNMPv3 engine ID is changed from [arg1] to [arg2] by user [arg3] from Informational [arg4] at IP address [arg5].
  • Page 26 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPUN0048I The RAID controller in PCI slot [arg1] in optimal status. Informational FQXSPUN2009I Sensor [SensorElementName] has deasserted. Informational FQXSPUN2012I Sensor [SensorElementName] has deasserted. Informational FQXSPUN2018I Sensor [SensorElementName] has deasserted the transition from Informational normal to non-critical state.
  • Page 27 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPMA0011G Memory Logging Limit Reached for [PhysicalMemoryElementName] Warning on Subsystem [MemoryElementName]. FQXSPMA0024G Sensor [SensorElementName] has asserted. Warning Warning FQXSPNM4010I DHCP[[arg1]] failure, no IP address assigned. FQXSPNM4032I DHCPv6 failure, no IP address assigned. Warning FQXSPPP4009I The measured power value exceeded the power cap value.
  • Page 28 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPCA0019N Sensor [SensorElementName] has transitioned to non-recoverable Error from a less severe state. FQXSPEA0002M Sensor [SensorElementName] has transitioned to critical from a less Error severe state. FQXSPFW0000N The System [ComputerSystemElementName] encountered a POST Error Error.
  • Page 29 Table 2. Events organized by severity (continued) Message String Severity Event ID FQXSPPU0011N An SM BIOS Uncorrectable CPU complex error for Error [ProcessorElementName] has asserted. FQXSPPW0002L [PowerSupplyElementName] has Failed. Error Error FQXSPPW0007L [PowerSupplyElementName] has a Configuration Mismatch. FQXSPPW0035M Numeric sensor [NumericSensorElementName] going low (lower Error critical) has asserted.

  • Page 30: List Of Xclarity Controller Events

    3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPBR4002I: Management Controller [arg1] Reset was caused by restoring default values. This message is for the use case where a Management Controller has been reset due to a user restoring the configuration to default values.
  • Page 31 4. Disable the watchdog timer. 5. Check the integrity of the installed operating system. 6. If problem persists, collect Service Data log. 7. Contact Lenovo Support. • FQXSPBR4004I: Server timeouts set by user [arg1]: EnableOSWatchdog=[arg2], OSWatchdogTimout=[arg3], EnableLoaderWatchdog=[arg4], LoaderTimeout=[arg5]. A user configures Server Timeouts...
  • Page 32 1. Retry the operation. 2. AC cycle the system. 3. If Problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPBR4008I: Management Controller [arg1]: Configuration restoration from a file by user [arg2] failed to start. This message is for the use case where a user restores a Management Controller configuration from a file and the restoration fails to start.
  • Page 33 This message is for the use case where a user synchronizes a Management Controller configuration by Federation. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0255 User Action: Information only;...
  • Page 34 Information only; no action is required. • FQXSPBR400DI: Neighbor group clone configuration was initiated by user [arg1]. This message is for the user initiated a Federation clone configuration. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0259 User Action:...
  • Page 35 3. If the problem persists, visually inspect fans for physical damage, dust, or any other contamination. If yes, clean fans, and install fans. 4. If the problem still exist, then please contact Lenovo support. • FQXSPCA0007J: Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted.
  • Page 36 2. If the problem issue still exist, check XCC Web GUI to check the temperature value is still higher than system spec. 3. Please contact Lenovo support. • FQXSPCA0015J: Sensor [SensorElementName] has transitioned from normal to non-critical state. This message is for the use case when an implementation has detected a Sensor transitioned to non- critical from normal.
  • Page 37 4. Check M.2 module is in the correct slot location by referring to user manual. 5. If the problem still exist, please contact Lenovo support. • FQXSPCA0019N: Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. This message is for the use case when an implementation has detected a Sensor transitioned to non- recoverable from less severe.
  • Page 38 • FQXSPCA2009I: Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. This message is for the use case when an implementation has detected an Upper Critical sensor going high has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0495 User Action:...
  • Page 39 User Action: Information only; no action is required • FQXSPCA2019I: Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. This message is for the use case when an implementation has detected that the Sensor transition to non- recoverable from less severe has deasserted.
  • Page 40 User Action: Information only; no action is required. • FQXSPCN4003I: Remote Control session started by user [arg1] in [arg2] mode has been closed. Remote Control session closed Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0194 User Action:...
  • Page 41 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0142 User Action: Collect Service Data log and contact Lenovo Support. • FQXSPDM4003I: TKLM servers set by user [arg1]: TKLMServer1=[arg2] Port=[arg3], TKLMServer2= [arg4] Port=[arg5], TKLMServer3=[arg6] Port=[arg7], TKLMServer4=[arg8] Port=[arg9]. A user configured the TKLM servers...
  • Page 42 Information only; no action is required. • FQXSPDM4006I: User [arg1] has generated a new encryption key and certificate signing request for the TKLM client. User generated a new encryption key and certificate signing request for the TKLM client Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none...
  • Page 43 • FQXSPEA0001J: Sensor [SensorElementName] has transitioned from normal to non-critical state. This message is for the use case when an implementation has detected a Sensor transitioned to non- critical from normal. Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Other SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0520 User Action:...
  • Page 44 Use storcli or LSA to check if there is any warning or critical RAID event. • FQXSPEA2002I: Sensor [SensorElementName] has transitioned to a less severe state from critical. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
  • Page 45 • FQXSPEM4002I: The [arg1] on system [arg2] is 100% full. This message is for the use case where a Management Controller Event Log on a system is 100% full. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Event Log Fullness SNMP Trap ID: 35 CIM Prefix: IMM CIM ID: 0038 User Action:...
  • Page 46 A user changes the Global Event Notification settings. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0110 User Action: Information only; no action is required. • FQXSPEM4007I: Alert Recipient Number [arg1] updated: Name=[arg2], DeliveryMethod=[arg3], Address=[arg4], IncludeLog=[arg5], Enabled=[arg6], EnabledAlerts=[arg7], AllowedFilters=[arg8] by user [arg9] from [arg10] at IP address [arg11].
  • Page 47 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0161 User Action: Information only; no action is required. • FQXSPEM4011I: XCC failed to log previous event [arg1]. XCC failed to log a previous event. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 48 Serviceable: No Automatically notify Support: Yes Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0203 User Action: Information only; no action is required. • FQXSPEM4015I: The RAID controller detected unrecoverable error. The controller needs replacement.([arg1],[arg2],[arg3],[arg4],[arg5]) The RAID controller detected unrecoverable error Severity: Info...
  • Page 49 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0207 User Action: Information only; no action is required. • FQXSPEM4019I: Connectivity issue detected with the enclosure/chassis. Please check your cable configurations to repair the problem.([arg1],[arg2],[arg3],[arg4],[arg5]) Connectivity issue detected with the enclosure/chassis Severity: Info...
  • Page 50 drive. If necessary, contact technical support for additional assistance.([arg1],[arg2],[arg3],[arg4], [arg5]) One or more virtual drive are in abnormal status that may cause unavailable virtual drive Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0211 User Action: Information only;...
  • Page 51 User Action: Information only; no action is required. • FQXSPEM4027I: Drive error was detected by RAID controller. Please check the event logs and if events are targeted to the same disk then replace the drive. If necessary, contact technical support for additional assistance.([arg1],[arg2],[arg3],[arg4],[arg5]) Drive error was detected by RAID controller Severity: Info...
  • Page 52 User Action: Information only; no action is required. • FQXSPEM4031I: SSD wear threshold setting is changed from [arg1] to [arg2] by user [arg3] from [arg4] at IP address [arg5]. SSD wear threshold setting is changed by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
  • Page 53 Information only; no action is required. • FQXSPFC4001I: The bare metal update application reports a status of [arg1]. Bare Metal Update Application Status Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0144 User Action: Information only;...
  • Page 54 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 55 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 56 If the NMI button has not been pressed, complete the following steps: 1. Reboot the system. 2. If error still exist, then collect serivce log and contact Lenovo support. • FQXSPIO0004L: A bus timeout has occurred on bus [SensorElementName]. This message is for the use case when an implementation has detected a Bus Timeout.
  • Page 57 2. Check the event log of XClarity Controller for additional information about failing components. 3. If there are no entries related to the error in the event log, contact Lenovo support • FQXSPIO0013N: A Fatal Bus Error has occurred on bus [SensorElementName].
  • Page 58 CIM Prefix: PLAT CIM ID: 0244 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update for the system or adapter that applies to this error. 2. If problem persists, collect Service Data log.
  • Page 59 SNMP Trap ID: 60 CIM Prefix: PLAT CIM ID: 0265 User Action: Ensure the cables are connected correctly • FQXSPIO2001I: The connector [PhysicalConnectorElementName] configuration error has been repaired. This message is for the use case when an implementation has detected an Interconnect Configuration was Repaired.
  • Page 60 Serviceable: No Automatically notify Support: No Alert Category: Critical - Other SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0230 User Action: Information only; no action is required • FQXSPIO2007I: A PCI PERR recovery has occurred on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected a PCI PERR recovered.
  • Page 61 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0276 User Action: Information only; no action is required. • FQXSPIO4002I: GPU Board Status was recovered by [arg1] of [arg1]. This message is for the use case where GPU Board Status was changed. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 62 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSPMA0007L: Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. This message is for the use case when an implementation has detected a Memory Scrub failure. Severity: Error...
  • Page 63 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error. 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or problem persists, collect Service Data log.
  • Page 64 5. If problem recurs on the same DIMM connector, inspect connector for damage. If damage found or problem persists, collect Service Data log. 6. Contact Lenovo Support. • FQXSPMA0012M: An Over-Temperature Condition has been detected on the [PhysicalMemoryElementName] on Subsystem [MemoryElementName].
  • Page 65 3. If the DIMMs have been upgraded just prior to the issue than update uEFI to the latest version. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSPMA0025I: Sensor [SensorElementName] has asserted. This message is for the use case when an implementation has detected a Sensor has asserted.
  • Page 66 Automatically notify Support: No Alert Category: Critical - Temperature SNMP Trap ID: 0 CIM Prefix: PLAT CIM ID: 0147 User Action: Information only; no action is required • FQXSPMA2024I: Sensor [SensorElementName] has deasserted. This message is for the use case when an implementation has detected a Sensor has deasserted. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 67 CIM Prefix: IMM CIM ID: 0004 User Action: Information only; no action is required. • FQXSPNM4003I: Ethernet MTU setting modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where a user modifies the Ethernet Port MTU setting. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 68 User Action: Information only; no action is required. • FQXSPNM4007I: IP address of network interface modified from [arg1] to [arg2] by user [arg3]. This message is for the use case where user modifies the IP address of a Management Controller. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 69 2. Make sure that there is a DHCP server on the network that can assign an IP address to the XCC/ BMC. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPNM4011I: ENET[[arg1]] DHCP-HSTN=[arg2], DN=[arg3], IP@=[arg4], SN=[arg5], GW@= [arg6], DNS1@=[arg7] .
  • Page 70 Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0025 User Action: Information only; no action is required. • FQXSPNM4015I: DHCP setting changed to [arg1] by user [arg2]. This message is for the use case where a user changes the DHCP setting. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 71 SNMP Trap ID: CIM Prefix: IMM CIM ID: 0045 User Action: Information only; no action is required. • FQXSPNM4019I: DDNS registration successful. The domain name is [arg1]. DDNS registation and values Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0046 User Action:...
  • Page 72 User Action: Information only; no action is required. • FQXSPNM4023I: IPv6 DHCP enabled by user [arg1]. IPv6 DHCP assignment method is enabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0050 User Action: Information only;...
  • Page 73 • FQXSPNM4027I: IPv6 stateless auto-configuration disabled by user [arg1]. IPv6 statless auto-assignment method is disabled by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0054 User Action: Information only; no action is required. •...
  • Page 74 2. Make sure that there is a DHCPv6 server on the network that can assign an IP address to the XCC/ BMC. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPNM4033I: Telnet port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the telnet port number...
  • Page 75 Information only; no action is required. • FQXSPNM4035I: Web-HTTP port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the Web HTTP port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0063 User Action: Information only;...
  • Page 76 A user has modified the SNMP Agent port number Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0067 User Action: Information only; no action is required. • FQXSPNM4040I: SNMP Traps port number changed from [arg1] to [arg2] by user [arg3]. A user has modified the SNMP Traps port number Severity: Info Serviceable: No...
  • Page 77 Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0086 User Action: Information only; no action is required. • FQXSPNM4044I: Telnet [arg1] by user [arg2]. A user enables or disables Telnet services Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none...
  • Page 78 Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0090 User Action: Information only; no action is required. • FQXSPNM4048I: PXE boot requested by user [arg1]. PXE boot requested Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0129...
  • Page 79 SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0216 User Action: Information only; no action is required. • FQXSPNM4053I: DNS discovery of Lenovo XClarity Administrator has been [arg1] by user [arg2]. DNS discovery of Lenovo XClarity Administrator Severity: Info Serviceable: No...
  • Page 80 User Action: Information only; no action is required. • FQXSPNM4056I: The NTP server address [arg1] is invalid. Report NTP server invalid Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - IMM Network event SNMP Trap ID: 37 CIM Prefix: IMM CIM ID: 0249 User Action: Information only;...
  • Page 81 User Action: Information only; no action is required. • FQXSPNM4060I: IP address of default gateway of network interface [arg1] is modified from [arg2] to [arg3] by user [arg4]. This message is for the use case where a user modifies the default gateway IP address of a Management Controller.
  • Page 82 3. Reinstall the RNDIS or cdc_ether device driver for the operating system. 4. Disable the watchdog. 5. If problem persists, collect Service Data log. 6. Contact Lenovo Support.Check the integrity of the installed operating system. • FQXSPOS4004I: Operating System status has changed to [arg1]. Operating System status change...
  • Page 83 • FQXSPOS4005I: Host Power-On password changed by user [arg1] from [arg2] at IP address [arg3]. This message is for the use case where Host Power-On password changed. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0231 User Action:...
  • Page 84 2. Check if the crash video recording is enabled 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPOS4011I: OS failure screen capture with hardware error is [arg1] by user [arg2] from [arg3] at IP address [arg4].
  • Page 85 Information only; no action is required. • FQXSPPP4001I: Server Power Off Delay set to [arg1] by user [arg2]. A user configured the Server Power Off Delay Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0081 User Action: Information only;...
  • Page 86 Power Cap values changed by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0113 User Action: Information only; no action is required. • FQXSPPP4006I: The minimum power cap value changed from [arg1] watts to [arg2] watts. Minimum Power Cap value changed Severity: Info Serviceable: No...
  • Page 87 Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: 164 CIM Prefix: IMM CIM ID: 0117 User Action: Information only; no action is required. • FQXSPPP4010I: The new minimum power cap value exceeded the power cap value. Minimum Power Cap exceeds Power Cap Severity: Warning Serviceable: No...
  • Page 88 CIM Prefix: IMM CIM ID: 0121 User Action: Information only; no action is required. • FQXSPPP4014I: Static Power Savings mode has been turned off by user [arg1]. Static Power Savings mode turned off by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0122...
  • Page 89 Information only; no action is required. • FQXSPPP4018I: External throttling occurred . External throttling occurred Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0126 User Action: Information only; no action is required. •...
  • Page 90 The server was restarted for an unknown reason Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0166 User Action: Information only; no action is required. • FQXSPPP4023I: The server is restarted by chassis control command. Server is restarted by chassis control command Severity: Info Serviceable: No...
  • Page 91 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0170 User Action: Information only; no action is required. • FQXSPPP4027I: The server was restarted for OEM reason. Server was restarted for OEM reason Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 92 Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0174 User Action: Information only; no action is required. • FQXSPPP4031I: The server was power-cycled via Platform Event Filter. Server was power-cycled via Platform Event Filter Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 93 CIM Prefix: IMM CIM ID: 0178 User Action: Information only; no action is required. • FQXSPPP4035I: The server was powered off by chassis control command. Server was powered off by chassis control command Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0179...
  • Page 94 User Action: Information only; no action is required. • FQXSPPP4039I: The server stayed powered off because the power restore policy is set to restore previous power state.. Server stayed powered off because the power restore policy is set to restore previous power state. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 95 Information only; no action is required. • FQXSPPP4043I: Management Controller [arg1] reset was initiated by PRESET. Management Controller reset was initiated by PRESET Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0187 User Action: Information only;...
  • Page 96 AC power cycle server Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0227 User Action: Information only; no action is required. • FQXSPPP4049I: Management Controller [arg1] reset was initiated by Front Panel. Management Controller reset was initiated by Front Panel Severity: Info Serviceable: No...
  • Page 97 4. Make sure that the microprocessor 1 heat sink is installed correctly and the thermal interface is correctly applied. 5. Once you finish the action above and can't solve issue, please contact Lenovo support. • FQXSPPU0002G: The Processor [ProcessorElementName] is operating in a Degraded State.
  • Page 98 User Action: Complete the following steps: 1. If the system board or firmware was just updated, check the Lenovo support site for an applicable service bulletin or firmware update that applies to this processor error. 2. If problem persists, collect Service Data log.
  • Page 99 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. Reboot system. 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support.
  • Page 100 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: PLAT CIM ID: 0084 User Action: Information only; no action is required • FQXSPPW0002L: [PowerSupplyElementName] has Failed. This message is for the use case when an implementation has detected a Power Supply has failed. Severity: Error Serviceable: Yes Automatically notify Support: Yes...
  • Page 101 This message is for the use case when an implementation has detected a Power Supply that has input that has been lost. Severity: Warning Serviceable: No Automatically notify Support: No Alert Category: Warning - Power SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0100 User Action: Make sure power cables are connected correctly.
  • Page 102 Information only; no action is required • FQXSPPW0031J: Numeric sensor [NumericSensorElementName] going low (lower non-critical) has asserted. This message is for the use case when an implementation has detected a Lower Non-critical sensor going low has asserted. Severity: Warning Serviceable: Yes Automatically notify Support: No Alert Category: Warning - Voltage SNMP Trap ID: 13...
  • Page 103 2. Check the event log in XClarity Controller (XCC) Web GUI for the detailed information to reseat/ reinstall/upgrade the power supply units. 3. If the problem still exists, please contact Lenovo support. • FQXSPPW0063M: Sensor [SensorElementName] has transitioned to critical from a less severe state.
  • Page 104 Check the server proven website (http://www.lenovo.com/us/en/serverproven/index.shtml) to make sure that recently installed components are compatible with the server. b. Inspect the previously installed components for physical damage and resolve it. c. If the system does not successfully power on or if this is not the first occurrence of this problem, go to step 4.
  • Page 105 2. Check the power supply unit max rate and power capping policy. If the required power resource is not met, replace the power supply unit with another unit that meets the system requirements. • FQXSPPW2001I: [PowerSupplyElementName] has been removed from container [PhysicalPackageElementName].
  • Page 106 CIM Prefix: PLAT CIM ID: 0099 User Action: Information only; no action is required • FQXSPPW2007I: [PowerSupplyElementName] Configuration is OK. This message is for the use case when an implementation when a Power Supply configuration is OK. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4...
  • Page 107 SNMP Trap ID: 13 CIM Prefix: PLAT CIM ID: 0477 User Action: Information only; no action is required • FQXSPPW2035I: Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. This message is for the use case when an implementation has detected a Lower Critical sensor going low has deasserted.
  • Page 108 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Power SNMP Trap ID: 4 CIM Prefix: PLAT CIM ID: 0523 User Action: Information only; no action is required • FQXSPPW2063I: Sensor [SensorElementName] has transitioned to a less severe state from critical. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
  • Page 109 This message is for the use case when a Redundancy Set has transitioned from Non-redundant: Insufficient Resources. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Redundant Power Supply SNMP Trap ID: 9 CIM Prefix: PLAT CIM ID: 0811 User Action: Information only;...
  • Page 110 CIM Prefix: PLAT CIM ID: 0164 User Action: Complete the following steps: 1. Check the Support Portal(http://support.lenovo.com/)for service bulletins and TECH tips and firmware update related to your drive. 2. Check for any other RAID-related error. 3. Replace the drive.
  • Page 111 Alert Category: System - Predicted Failure SNMP Trap ID: 27 CIM Prefix: PLAT CIM ID: 0168 User Action: Replace hard disk drive 0 at the next maintenance period. • FQXSPSD0003I: Hot Spare enabled for [ComputerSystemElementName]. This message is for the use case when an implementation has detected a Hot Spare has been Enabled. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 112 User Action: Complete the following steps: 1. Replace any hard disk drive that is indicated by a lit status LED. 2. Re-create the array. 3. Restore the data from a backup. • FQXSPSD0007I: Rebuild in progress for Array in system [ComputerSystemElementName]. This message is for the use case when an implementation has detected that an Array Rebuild is in Progress.
  • Page 113 Automatically notify Support: Yes Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5 CIM Prefix: PLAT CIM ID: 0176 User Action: Complete the following steps: 1. Replace any hard disk drive that is indicated by a lit status LED. 2.
  • Page 114 User Action: Information only; no action is required • FQXSPSD2003I: Hot spare disabled for [ComputerSystemElementName]. This message is for the use case when an implementation has detected a Hot Spare has been Disabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0171...
  • Page 115 User Action: Information only; no action is required • FQXSPSD2008I: Drive [arg1] in the enclosure/chassis(MTM-SN: [arg2]) has recovered from a fault. This message is for the use case when an implementation has detected a Drive was Enabled. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Hard Disk drive SNMP Trap ID: 5...
  • Page 116 Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0171 User Action: Information only; no action is required • FQXSPSD2013I: Array critical deasserted on drive [arg1] in the enclosure/chassis (MTM-S/N: [arg2]). This message is for the use case when an implementation has detected that an Critiacal Array has deasserted.
  • Page 117 1. Make sure that the certificate that you are importing is correct and properly generated. 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPSE4001I: Remote Login Successful. Login ID: [arg1] using [arg2] from [arg3] at IP address [arg4].
  • Page 118 • FQXSPSE4002I: Security: Userid: [arg1] using [arg2] had [arg3] login failures from WEB client at IP address [arg4]. This message is for the use case where a user has failed to log in to a Management Controller from a web browser.
  • Page 119 1. Make sure that the certificate that you are importing is correct and properly generated / certificate CSR is correct 2. If problem persists, collect Service Data log. 3. Contact Lenovo Support. • FQXSPSE4007I: Security: Userid: [arg1] using [arg2] had [arg3] login failures from an SSH client at IP address [arg4].
  • Page 120 CIM Prefix: IMM CIM ID: 0075 User Action: Information only; no action is required. • FQXSPSE4009I: LDAP Server configuration set by user [arg1]: SelectionMethod=[arg2], DomainName=[arg3], Server1=[arg4], Server2=[arg5], Server3=[arg6], Server4=[arg7]. A user changed the LDAP server configuration Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID:...
  • Page 121 CIM Prefix: IMM CIM ID: 0092 User Action: Information only; no action is required. • FQXSPSE4013I: Secure LDAP [arg1] by user [arg2]. A user enables or disables Secure LDAP services Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0093 User Action:...
  • Page 122 SNMP Trap ID: CIM Prefix: IMM CIM ID: 0099 User Action: Information only; no action is required. • FQXSPSE4017I: User [arg1] created. A user account was created Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0100 User Action: Information only;...
  • Page 123 User Action: Information only; no action is required. • FQXSPSE4021I: User [arg1] custom privileges set: [arg2][arg3][arg4][arg5][arg6][arg7][arg8][arg9]. User account priveleges assigned Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0104 User Action: Information only;...
  • Page 124 User Action: Information only; no action is required. • FQXSPSE4025I: SSH Client key removed from user [arg1] by user [arg2] from [arg3] at IP address [arg4]. User removed an SSH Client key Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0108...
  • Page 125 SNMP Trap ID: 30 CIM Prefix: IMM CIM ID: 0153 User Action: Information only; no action is required. • FQXSPSE4029I: Security: Userid: [arg1] had [arg2] login failures from SNMP client at IP address [arg3]. This message is for the use case where a user has failed to access a Management Controller from SNMP. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 126 CIM Prefix: IMM CIM ID: 0157 User Action: Information only; no action is required. • FQXSPSE4033I: Login ID: [arg1] from [arg2] at IP address [arg3] has been logged off. This message is for the use case where a user has been logged off of a Management Controller. Severity: Info Serviceable: No Automatically notify Support: No...
  • Page 127 Information only; no action is required. • FQXSPSE4037I: Crypto mode modified from [arg1] to [arg2] by user [arg3]. Crypto mode modified Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0218 User Action: Information only;...
  • Page 128 • FQXSPSE4041I: Security: Userid: [arg1] had [arg2] login failures from a SFTP client at IP address [arg3]. This message is for the use case where a user has failed to log in to a Management Controller from SFTP. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Remote Login...
  • Page 129 • FQXSPSE4045I: The Salt of user [arg1] third-party password has been [arg2] by user [arg3] from [arg4] at IP address [arg5]. This message is for the use case where a user successfully manage the third-party password salt. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22...
  • Page 130 • FQXSPSE4049I: Role [arg1] is assigned to user [arg2] by user [arg3]. Role is assgned Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0248 User Action: Information only; no action is required. •...
  • Page 131 • FQXSPSE4053I: Management Controller [arg1] left the neighbor group [arg2] by user [arg3] at IP address [arg4]. This message is for the use case where MC leaves a group. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0263 User Action:...
  • Page 132 A user account was created by user Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0267 User Action: Information only; no action is required. • FQXSPSE4058I: User [arg1] removed by user [arg2] from [arg3] at IP address [arg4]. A user account was deleted by user Severity: Info Serviceable: No...
  • Page 133 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0271 User Action: Information only; no action is required. • FQXSPSE4062I: The system guard snapshot is captured by user [arg1] from [arg2] at IP address [arg3].
  • Page 134 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0283 User Action: Information only; no action is required. • FQXSPSE4066I: Cryptographic mode is modified from [arg1] to [arg2] by user [arg3] from [arg4] at IP address [arg5].
  • Page 135 • FQXSPSR2001I: Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. This message is for the use case when an implementation has detected that the Sensor transition to non- recoverable from less severe has deasserted. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: Critical - Hard Disk drive...
  • Page 136 • FQXSPSS4003I: License key for [arg1] removed by user [arg2]. A user removes a License Key Severity: Info Serviceable: No Automatically notify Support: No Alert Category: none SNMP Trap ID: CIM Prefix: IMM CIM ID: 0097 User Action: Information only; no action is required. •...
  • Page 137 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0222 User Action: Information only; no action is required. • FQXSPSS4008I: The [arg1] setting has been changed to [arg2] by user [arg3]. The setting has been changed by user Severity: Info Serviceable: No...
  • Page 138 Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0254 User Action: Information only; no action is required. • FQXSPTR4000I: Management Controller [arg1] clock has been set from NTP server [arg2]. This message is for the use case where a Management Controller clock has been set from the Network Time Protocol server.
  • Page 139 Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: 22 CIM Prefix: IMM CIM ID: 0224 User Action: Information only; no action is required. • FQXSPUN0009G: Sensor [SensorElementName] has asserted. This message is for the use case when an implementation has detected a Sensor has asserted. Severity: Warning Serviceable: No Automatically notify Support: No...
  • Page 140 CIM Prefix: PLAT CIM ID: 0530 User Action: Complete the following steps: 1. Check the Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reboot the system. 3. If the error continues, replace the system-board assembly (see hardware maintenance manual).
  • Page 141 CIM Prefix: PLAT CIM ID: 0536 User Action: Information only; no action is required • FQXSPUN0048I: The RAID controller in PCI slot [arg1] in optimal status. This message is for the use case when an implementation has detected a Sensor transition to the normal state.
  • Page 142 CIM Prefix: PLAT CIM ID: 0521 User Action: Information only; no action is required • FQXSPUN2019I: Sensor [SensorElementName] has transitioned to a less severe state from critical. This message is for the use case when an implementation has detected a Sensor transition to less severe from critical.
  • Page 143 SNMP Trap ID: 50 CIM Prefix: PLAT CIM ID: 0523 User Action: Information only; no action is required • FQXSPUP0002I: A firmware or software change occurred on system [ComputerSystemElementName]. This message is for the use case when an implementation has detected that the Firmware or Software Changed.
  • Page 144 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPUP4001I: Flash of [arg1] from [arg2] succeeded for user [arg3] . This message is for the use case where a user has successfully flashed the firmware component (MC Main Application, MC Boot ROM, BIOS, Diagnostics, System Power Backplane, Remote Expansion Enclosure Power Backplane, Integrated System Management).
  • Page 145 3. If problem persists, collect Service Data log. 4. Contact Lenovo Support. • FQXSPUP4005I: FPGA firmware mismatch between nodes/servers [arg1] and [arg2]. Please attempt to flash the FPGA firmware to the same level on all nodes/servers.
  • Page 146 Information only; no action is required. • FQXSPWD0000I: Watchdog Timer expired for [WatchdogElementName]. This message is for the use case when an implementation has detected a Watchdog Timer Expired. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other SNMP Trap ID: CIM Prefix: PLAT CIM ID: 0368 User Action:...
  • Page 147 CIM Prefix: PLAT CIM ID: 0374 User Action: Information only; no action is required • FQXSPWD0004I: Watchdog Timer interrupt occurred for [WatchdogElementName]. This message is for the use case when an implementation has detected a Watchdog Timer interrupt occurred. Severity: Info Serviceable: No Automatically notify Support: No Alert Category: System - Other...
  • Page 148 ThinkSystem ST250 V2 Messages and Codes Reference...

  • Page 149: Chapter 3. Uefi Events

    UEFI error messages can be generated when the server starts up (POST) or while the server is running. UEFI error messages are logged in the Lenovo XClarity Controller event log in the server. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event.
  • Page 150 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU0023I Secure Boot Image Verification Failure has been cleared as no failure Informational in this round boot. FQXSFPU4034I TPM Firmware recovery is finished, rebooting system to take effect. Informational FQXSFPU4038I TPM Firmware recovery successful.
  • Page 151 Table 3. Events organized by severity (continued) Message String Severity Event ID FQXSFPU4035M TPM Firmware recovery failed. TPM chip may be damaged. Warning FQXSFPU4040M TPM selftest has failed. Warning FQXSFPU4043G TPM Firmware update aborted. System is rebooting... Warning Physical Presence is not asserted, abort TPM Firmware upgrade. Warning FQXSFPU4045G FQXSFPU4050G...

  • Page 152: List Of Uefi Events

    2. Search for the driver menu from System Settings and change settings appropriately. 3. Save settings and restart the system. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSFDD0002M: DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller. Severity: Warning...
  • Page 153 • FQXSFDD0007G: Security Key Lifecycle Manager (SKLM) IPMI Error. Severity: Warning User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. A/C cycle the system. Chapter 3...
  • Page 154 User Action: Complete the following steps: 1. Check Lenovo support site for an applicable device driver, firmware update, version of service information for this product or other information that applies to this error. Load new device driver and any required firmware updates.
  • Page 155 1. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.) 2. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 156 4. If the DIMMs have been upgraded just prior to the issue than update uEFI using alternate or minimal configuration. 5. If the problem persists, collect Service Data logs. 6. Contact Lenovo Support. • FQXSFMA0005N: Memory is present within the system but could not be configured. Please verify that the memory configuration is valid. [arg1]...
  • Page 157 3. If the DIMMs have been upgraded just prior to the issue than update uEFI to the latest version. 4. If the problem persists, collect Service Data logs. 5. Contact Lenovo Support. • FQXSFMA0011I: Memory population change detected. [arg1] Severity: Info...
  • Page 158 1. Reseat the affected DIMM (Note: The event Log might contain a recent FQXSFMA0011I event denoting detected change in DIMM population that could be related to this problem.) 2. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this memory error.
  • Page 159 Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or UEFI firmware update that applies to this error. 2. Reboot the system. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support.
  • Page 160 Severity: Error User Action: Complete the following steps: 1. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 2. Reflash UEFI image. 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem.
  • Page 161 3. Undo recent system changes (settings or devices added). Verify that the system boots. Then, re- install options one at a time to locate the problem. 4. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. Update UEFI firmware if applicable.
  • Page 162 2. If the error recurs TPM related features will not work. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. • FQXSFPU4041I: TPM Firmware update is in progress. Please DO NOT power off or reset system.
  • Page 163 Severity: Warning User Action: Complete the following steps: 1. Reboot the system. 2. If the problem persists, collect Service Data logs. 3. Contact Lenovo Support. • FQXSFPU4052G: TPM_TCM_POLICY is not locked Severity: Warning User Action: Complete the following steps: 1. Reboot the system.
  • Page 164 2. Reboot the system. 3. If the problem persists, collect Service Data logs. 4. Contact Lenovo Support. • FQXSFPU4059I: User requested to skip freezing lock of AHCI-attached SATA drives. System UEFI accepted the request and will execute priot to OS boot.
  • Page 165 1. If the CMOS clear was user initiated this event can be safely ignored and no further action is required. 2. If the system was recently installed, moved, or serviced, make sure the battery is properly seated. 3. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error.
  • Page 166 1. AC cycle the system. 2. Make sure XCC and UEFI FW are operating with same compatible level. 3. Check Lenovo support site for an applicable service bulletin or firmware update that applies to this error. 4. Reflash XCC Firmware.
  • Page 167 3. Connect AC power to the system. 4. Power on system and retry. 5. If the problem persists, collect Service Data logs. 6. Contact Lenovo Support. • FQXSFTR0001L: An invalid date and time have been detected. Severity: Warning User Action: Complete the following steps: 1.
  • Page 168 ThinkSystem ST250 V2 Messages and Codes Reference...

  • Page 169: Chapter 4. Xclarity Provisioning Manager Events

    Chapter 4. XClarity Provisioning Manager events The following events can be generated by the Lenovo XClarity Provisioning Manager. For each event code, the following fields are displayed: Event identifier An identifier that uniquely identifies an event. Event description The logged message string that appears for an event.
  • Page 170 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMEM0004I Launching diagnostic program Informational FQXPMEM0005I boot diagnostic program success Informational FQXPMER0002I Clearing RAID configuration and internal storage Informational FQXPMER0003I RAID configuration cleared successfully Informational FQXPMER0004I Internal storage drives erased successfully Informational FQXPMER0005I All system logs cleared successfully...
  • Page 171 Table 4. Events organized by severity (continued) Message String Severity Event ID FQXPMOS0002K Failed to read Deployment Manager Signature from USB. Warning FQXPMOS0003K Failed to copy Windows boot files to target Warning FQXPMOS0004K BMC Communication Failed: EMMC2USB Mount Failure. Warning Warning FQXPMOS0005K BMC communication failed: DRIVER Mount Failure.

  • Page 172: List Of Xclarity Provisioning Manager Events

    Failed to execute reboot BMC command Error List of XClarity Provisioning Manager events This section lists all messages that can be sent from the Lenovo XClarity Provisioning Manager. • FQXPMCL0001K: Bootx64.efi is not found. Failed to Boot OS. Severity: Warning User Action: 1.
  • Page 173 3. Reboot system and retry OS booting. 4. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 5.
  • Page 174 • FQXPMCL0006K: Failed to export raid config. Severity: Warning User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. Ensure the state of the RAID adapter and disk drives are normal.
  • Page 175 6. Reboot the machine and retry the import of the RAID configuration. 7. If the problem persists, contact technical support. • FQXPMCL0008I: Export uefi settings successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0008K: Failed to export uefi settings. Severity: Warning User Action: 1.
  • Page 176 3. Retry the export of BMC setting. 4. If the problem persists, contact technical support. • FQXPMCL0011I: Import bmc settings successfully. Severity: Info User Action: Information only; no action is required. • FQXPMCL0011K: Failed import bmc settings. Severity: Warning User Action: 1.
  • Page 177 Information only; no action is required. • FQXPMEM0005I: boot diagnostic program success Severity: Info User Action: Information only; no action is required. • FQXPMEM0006M: Unable to locate diagnostic firmware image Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2.
  • Page 178 Severity: Error User Action: 1. Restart the system and retry the operation again. 2. If the problem persists, contact technical support. • FQXPMER0003I: RAID configuration cleared successfully Severity: Info User Action: Information only; no action is required. • FQXPMER0003M: Failed to erase internal storage drives Severity: Error User Action: 1.
  • Page 179 3. If the problem persists, contact technical support. • FQXPMER0006I: UEFI factory default settings loaded successfully Severity: Info User Action: Information only; no action is required. • FQXPMER0006M: Failed to load XCC factory default settings Severity: Error User Action: 1. Restart BMC via supported method and reboot the system. 2.
  • Page 180 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 5. If the problem persists, contact technical support. • FQXPMOS0002K: Failed to read Deployment Manager Signature from USB. Severity: Warning User Action: 1.
  • Page 181 User Action: 1. Ensure proper operation of the virtual USB connection. 2. Restart BMC via supported method and reboot the system. 3. Reflash BMC firmware. 4. Retry OS deployment. 5. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
  • Page 182 • FQXPMOS0009K: Current System Boot Mode is Legacy. LXPM OS installation only support UEFI Mode. Severity: Warning User Action: 1. Change boot mode to UEFI mode 2. Retry OS deployment. • FQXPMOS0028I: [arg1] OS installed Severity: Info User Action: Information only; no action is required. •...
  • Page 183 User Action: 1. Remove A/C from the server and reseat all drives, backplanes, RAID adapters, expanders (if any), and cables. 2. Ensure device firmware is at the latest level. 3. Retry the test. 4. If the problem persists, contact technical support. •...
  • Page 184 Severity: Error User Action: 1. Do one of the following: – If the affected drive(s) are detected by the system, update the disk drive firmware and reboot the server. – If the affected drive(s) are not detected by the system or failing to respond: a.
  • Page 185 User Action: 1. Check the following Lenovo support site for information on supported RAID adapters. http://www. lenovo.com/us/en/serverproven/index.shtml 2. Ensure RAID adapter, LXPM, and UEFI firmware are at the latest levels. 3. If the problem persists, contact technical support. • FQXPMSR0011K: Failed to change disk drives' state.
  • Page 186 3. Verify proper physical connection of the disk drive, SAS expander (if applicable)and RAID adapter. 4. Reboot the machine and retry to remove the existing virtual disk. 5. If the problem persists, contact technical support. • FQXPMSR0032I: Removed existing virtual disk successfully. Severity: Info User Action: Information only;...
  • Page 187 Severity: Warning User Action: 1. Restart BMC via supported method and reboot the system. 2. Reflash BMC firmware. 3. Perform AC reset or virtual reseat. Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC.
  • Page 188 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 189 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 6. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 190 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, try a different Lenovo tool to perform the update (eg. XClarity Administrator, XClarity Controller, or XClarity Essential OneCLI).
  • Page 191 Note: When performing AC reset, after powering off AC, wait several seconds before powering on AC. After AC power is restored, power on the host system. 4. If the problem persists, contact technical support. • FQXPMVD0001H: Failed to get VPD data. Severity: Warning User Action: 1.
  • Page 192 ThinkSystem ST250 V2 Messages and Codes Reference...

  • Page 193: Appendix A. Getting Help And Technical Assistance

    Appendix A. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about Lenovo products, you will find a wide variety of sources available from Lenovo to assist you. On the World Wide Web, up-to-date information about Lenovo systems, optional devices, services, and support are available at: http://datacentersupport.lenovo.com...

  • Page 194: Collecting Service Data

    Collecting service data To clearly identify the root cause of a server issue or at the request of Lenovo Support, you might need collect service data that can be used for further analysis. Service data includes information such as event logs and hardware inventory.

  • Page 195: Contacting Support

    • Lenovo XClarity Essentials OneCLI Lenovo XClarity Essentials OneCLI has inventory application to collect service data. It can run both in- band and out-of-band. When running in-band within the host operating system on the server, OneCLI can collect information about the operating system, such as the operating system event log, in addition to the hardware service data.
  • Page 196 ThinkSystem ST250 V2 Messages and Codes Reference...

  • Page 197: Index

    UEFI 145, 165 events, UEFI 145, 165 telephone numbers Getting help UEFI error messages 145, 165 UEFI events 145, 165 hardware service and support telephone numbers © Copyright Lenovo 2022...
  • Page 198 ThinkSystem ST250 V2 Messages and Codes Reference...

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