Troubleshooting Guide - Panasonic SC-HT1000 Operating Instructions Manual

Troubleshooting guide

Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do
not solve the problem:
In the U.S.A., contact the Panasonic Customer Call Center at 1-800-211-7262, or e-mail consumerproducts@panasonic.com,
or the website (http://www.panasonic.com).
In Canada, contact the Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, or visit the website (www.panasonic.ca),
or an authorized Servicentre closest to you.
Power
No power.
The unit switches to the standby
mode.
Operation
The unit is on but cannot be
operated.
During disc operation the unit
does not respond.
Remote control
The remote control doesn't
work.
Cannot operate the television.
Picture
≥When progressive output is on, refer also to "Progressive video" below.
The images from this unit do not
appear on the television.
Television reception worsens
after connecting the unit.
Screen size is wrong.
On-screen messages do not
appear.
The blue background does not
appear.
There is ghosting.
Play stops for a moment during
Quick View.
Progressive video
There is ghosting when
progressive output is on.
There is no apparent change in
picture quality when adjusted
with the Video menu in the on-
screen menus.
RQT7061
48
≥Insert the AC power supply cord and system cable securely.
≥This is a power saving feature. You can turn it off if you would prefer (Set Up—Off Timer—Off).
Press [Í POWER] to turn the unit on.
≥One of the unit's safety devices may have activated. Press [Í POWER] to turn the unit on.
≥Some operations may be prohibited by the disc.
≥The unit is hot ("U14" appears on the display). Wait for "U14" to disappear.
≥One of the unit's safety devices may have activated.
Reset the unit as follows:
1 Press [Í POWER] to switch the unit to standby.
If the unit doesn't switch to standby, press and hold [Í POWER] for about 10 seconds.
The unit is forcibly switched to standby.
Alternatively, disconnect the AC power supply cord, wait one minute, then reconnect it.
2 Press [Í POWER] to turn the unit on.
≥The selector has been set to "FM" or "AM". Press [DVD] to select "DVD/CD" as the source.
≥[HOME THEATER, TV] is not switched to "HOME THEATER". Switch to "HOME THEATER"
when operating this unit.
≥The remote control and main unit are using different codes. Change the code on the remote
control.
≥The batteries are depleted. Replace them with new ones.
≥Point the remote control at the remote control sensor on the main unit.
≥Remove obstacles from between the remote control and main unit.
≥Change manufacturer code. Some televisions cannot be operated even if you change the
code.
≥[HOME THEATER, TV] is not switched to "TV". Switch to "TV" when selecting the receiving
channel for the television.
≥Make sure that the television is connected to the VIDEO OUT terminal, S-VIDEO OUT
terminal or COMPONENT VIDEO OUT terminals on this unit.
≥Make sure that the television's input setting (e.g., VIDEO 1) is correct.
≥You have set "TV Type" to "Aspect 4:3 & 480P" or "Aspect 16:9 & 480P" in the TV Screen
menus, but the television isn't compatible with progressive signals. Press and hold [∫] and
[TIME SLIP] on the unit at the same time for about 5 seconds. The setting will change to
interlace.
≥This can occur because the signals are being divided between the unit and the television.
It can be solved by using a signal booster, available from audio-visual suppliers. Consult your
dealer if reception does not improve.
≥Check the settings on your television.
≥Check the settings for "TV Type", "4:3 TV Settings for DVD-Video" or "4:3 TV Settings for
DVD-RAM" in the TV Screen menu.
≥Go to the Display menu and select "Automatic" for "Status Messages".
≥Press [STATUS] to show the on-screen messages constantly.
≥Go to the Display menu and select "On" for "Blue Background".
≥Change the settings for "3D NR", "Block NR", and "Mosquito NR" to "0" or turn "MPEG-DNR"
off if it is on.
≥Play may stop where two play lists join, but this is not a malfunction.
≥Set "Progressive" to "OFF". This problem is caused by the editing method or material used on
DVD-Video, but should be corrected if you use interlace output.
≥The effect is less perceivable with some types of video.
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