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Q.) Do the BT1 cable and earphones support Bluetooth aptX codec?
A.) BT1 products do not support aptX codecs.
BT2 FAQ
For more information, or to view other Frequently Asked Questions, visit the
Remote + Mic, Telephony, Voice Command and In-App use
Q.) How do I pair my wireless Sound Isolating earphones with my device?
A.) With the wireless earphones OFF, activate pairing mode by holding center button for 7 seconds on the remote. Navigate to
Bluetooth settings in the source device settings, and the device SHURE BT2 should appear in available devices. Select
SHURE BT2, and your device should be paired.
Q.) How do I set up multi-point pairing? How do I change active devices?
A.) Multipoint pairing is set up automatically—pair a second device (power cycle by holding the power button down until the
earphones turn off, and press again for 7 seconds to enter pairing mode). The playback between devices should be triggered
by new activity (incoming call, new playback). If devices do not automatically recognize the wireless earphones as an output
device, manually disconnect and re-select in device settings.
Q.) Are my wireless Sound Isolating earphones designed for calls?
A.) The Bluetooth protocol has both headset and stereo audio playback features builtin. The twoway audio and remote func
tions are included in that protocol, and the inline microphone located on the right side cable is provided for calls and voice com
mands.
Q.) Does the cable work with my iPhone/iPod/iPad/Android device?
A.) Any device supporting Bluetooth stereo audio playback and telephony protocols is compatible, including Apple and many
Android devices. We recommend downloading and installing the latest compatible operating system to ensure all drivers are
up-to-date.
Q.) Do my wireless Sound Isolating earphones work with Siri?
A.) Yes. Hold the center button on the remote for 3 seconds to activate Siri or other voice service. (Source device dependent.)
Q.) How do I use voice commands?
A.) Hold down the multi-function center button (power/answer/end call) for 3 seconds to prompt voice command software.
(Source device dependent)
Q.) What device controls do the cable and earphones support? How do I use them?
A.) The center button may be used for play, pause of media, and answering and ending phone calls. Volume up (+) button can
also be depressed for 3 seconds to skip forward to the next song. The volume down (-) button can similarly be depressed for 3
seconds to skip to the beginning of the song (or to a previous song within approximately 5 seconds of the beginning of a track).
The center button will power down the earphones when held for 5 seconds. Hold the power button down for three seconds to
power the device back on.
Q.) Will my wireless Sound Isolating earphones work with fitness apps?
A.) Yes, most apps that have audio prompts will work, just like wired earphones.
Note: These earphones will not provide heart rate or other biometrics.
Shure
FAQ.
Shure Incorporated
11/24
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