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Problem
During a conversation, the
following occurs:
– noise is heard.
– the sound is interrupted.
– the sound is delayed.
Caller ID
Problem
Caller information is not
displayed.
The displayed caller information is
not correct.
Caller information is displayed
late.
The name stored in the
phonebook is not displayed fully
while an outside call is being
received.
Liquid damage
Problem
Liquid or other form of moisture
has entered the base unit/
handset.
Caution:
L To avoid permanent damage, do not use a microwave oven to speed up the drying process.
Cause/solution
L It may be caused by someone using a computer connected to
the same network as the unit.
L Confirm the speed of Internet connection. The unit requires 100
kbps for each upstream and downstream. If less than 100 kbps
is provided, contact your administrator.
Cause/solution
L Availability of this service depends on your phone system.
Contact your administrator.
L Caller information may not be correct depending on your phone
system.
L Move closer to the base unit.
L Edit the phonebook entry name to fit in 1 line of text (page 20,
23).
Cause/solution
L Disconnect the AC adaptor and Ethernet cable from the base
unit. Remove the batteries from the handset and leave to dry for
at least 3 days. After the base unit/handset are completely dry,
reconnect the AC adaptor and Ethernet cable. Insert the
batteries and charge fully before use. If the unit does not work
properly, contact customer support.
Document Version 2011-03
Useful Information
53
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