Panasonic KX-TG2700 Operating Instructions Manual

Panasonic KX-TG2700 Operating Instructions Manual

2.4ghz expandable cordless phone system
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PLEASE READ BEFORE USE AND SAVE.
Charge the battery for about 15 hours before initial use.
Panasonic World Wide Web address: http://www.panasonic.com
for customers in the USA or Puerto Rico
2.4GHz Expandable Cordless Phone System
Operating Instructions
Model No.
KX-TG2700S
Pulse-or-tone dialing capability
Caller ID Compatible

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Summary of Contents for Panasonic KX-TG2700

  • Page 1 2.4GHz Expandable Cordless Phone System PLEASE READ BEFORE USE AND SAVE. Charge the battery for about 15 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico Operating Instructions KX-TG2700S Model No.
  • Page 2 Thank you for purchasing your new Panasonic cordless telephone. Please read IMPORTANT SAFETY INSTRUCTIONS on page 76 before use. Read and understand all instructions. Caller ID and Call Waiting Service and Voice Mail Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller’s name and phone number.
  • Page 3: For Best Performance

    For Best Performance Battery Charge A rechargeable Ni-Cd battery powers the handset. Charge the battery for about 15 hours before initial use (p. 12). Base Unit Location/Noise Calls are transmitted between the base unit and the handset using wireless radio waves. For maximum distance and noise-free operation, the recommended base unit location is: Away from electrical appliances such as a TV, personal computer or...
  • Page 4: Table Of Contents

    Contents Preparation Location of Controls ... 6 Display... 10 Installation ... 11 Connections ... 11 Installing the Battery in the Handset ... 12 Battery Charge ... 12 Programmable Settings ... 14 Programming Guidelines... 14 Function Menu Table ... 15 Dialing Mode ... 16 Line Mode...
  • Page 5 Voice Mail Service ...55 Storing a Voice Mail Access Number...55 Setting the Voice Mail (VM) Tone Detection ...56 Listening to Voice Mail Messages ...57 Special Features ...58 Muting Your Conversation...58 For Call Waiting Service Users ...58 Temporary Tone Dialing (For Rotary or Pulse Service Users) ...58 How to Use the PAUSE Button (For PBX Line/...
  • Page 6: Location Of Controls

    Location of Controls Base unit Button (p. 27) (HOLD) (PRIVACY) and Indicator (p. 50) CHARGE Indicator (p. 12) Button (p. 36) (PROGRAM) (RINGER/AUTO) (p. 20, 36) MIC (Microphone) (p. 26, 45) Button (Conference) Button (p. 49) (CONF) (LOCATOR/INTERCOM/TRANSFER) Button and Indicator (p. 45, 48, 52) Button (FLASH/CALLÒWAIT) (p.
  • Page 7 (Voice mail) Button (VM) and Indicator (p. 55, 57) Charge Contacts (p. 13) Antenna (p. 3, 11) Speaker (p. 27) How to use the Navigator key: This key has four active areas that are indicated by arrows. •Pressing the up and down arrows allows you to adjust the speaker volume and the ringer volume.
  • Page 8 Location of Controls Handset Back side Speaker (p. 23, 44, 52) Display (p. 10) Headset Jack (p. 65) (TALK) Button (p. 22, 28, 46) (Speakerphone) Button (p. 23, 28, 46) Button (p. 58) (TONE) CONF (Conference)/FUNCTION Button (p. 14, 16, 49) Button (p.
  • Page 9 How to use the handset soft keys: Ex. 1 [ 1 ] PRIVACY Ringer tone S A V E Ex. 2 [ 1 ] IN USE PRIVACY Talk 00-00-40 00 I =Booster I =Booster PRIVACY M U T E For assistance, please call: 1-800-211-PANA(7262) Three soft keys are used to select functions displayed directly above the keys.
  • Page 10: Display

    Display The handset shows you instructions and information on the display. These display prompts are shown below. #“ ”(IN USE icon) functions as follows. IN USE Off (invisible) The line is free. The line is being used. Flashing A call is on hold within this system (handset or base unit). Flashing quickly A call is being received.
  • Page 11: Installation

    Installation Connections Raise the antennas. •USE ONLY WITH Panasonic AC ADAPTOR PQLV10 (Order No. PQLV10Z). •The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) •To connect a standard telephone on the same line, see page 64.
  • Page 12: Installing The Battery In The Handset

    Installation Installing the Battery in the Handset Insert the battery into the handset as shown, matching the correct polarity (#). Press the battery down until it places into the compartment ($). When finished, close the cover. Battery Charge Place the handset on the base unit and charge for about 15 hours before initial use.
  • Page 13: Battery Information

    “ ” when you place the handset on the base unit. The handset will not work. Keep charging. Battery information After your Panasonic battery is fully charged (p. 12): Operation While in use (TALK) While not in use (Standby) While using the Reception Booster feature (p.
  • Page 14: Programmable Settings

    Programmable Settings Programming Guidelines This unit has programmable functions. Most of them are selected from the function menu on the display (p. 15). Navigator key has four active areas that are indicated by arrows. The key is indicated by the arrows Ñ, Ö, Ü or á...
  • Page 15: Function Menu Table

    •You can exit the programming mode any time by pressing (OFF). •If you do not press any buttons for 60 seconds, the handset will exit the programming mode. •If the unit detects a problem, an error message will be displayed (p. 69). Function Menu Table You can use the following functions to customize your unit.
  • Page 16: Dialing Mode

    Programmable Settings Dialing Mode If you have touch tone service, set to “Tone”. If rotary or pulse service is used, set to “Pulse”. Your phone comes from the factory set to “Tone”. Make sure the base unit and the handset are not being used. Press (CONF/FUNCTION) Scroll to “Initial setting”...
  • Page 17: Line Mode

    Line Mode If the line is connected to a low voltage system such as a PBX, set to “B”. Your phone comes from the factory set to “A”. Make sure the base unit and the handset are not being used. Press (CONF/FUNCTION) Scroll to “Initial setting”...
  • Page 18: Auto Talk Feature

    Programmable Settings Auto Talk Feature The Auto Talk feature allows you to answer a call by lifting the handset off the base unit without pressing handset (p. 21), you can answer a call by lifting it off the charger. If you want to use this feature, turn the feature ON by programming.
  • Page 19: Ringer Volume

    Ringer Volume Handset You can program the handset ringer volume to HIGH, MEDIUM, LOW or OFF. If set to OFF, the handset will not ring for external calls, and for internal calls it will ring at the LOW level. Your phone comes from the factory set to HIGH.
  • Page 20: Lcd Contrast

    Programmable Settings Base unit You can set the base unit ringer volume to HIGH, MEDIUM, LOW or OFF. If set to OFF, the base unit will not ring for external calls, and for internal calls it will ring at the LOW level. Your phone comes from the factory set to HIGH.
  • Page 21: Registration For Additional Handsets

    Registration for Additional Handsets KX-TG2700S includes a handset with the base unit. You can expand the system by adding up to 7 optional handsets to the system. A maximum of 8 handsets can be registered at the base unit. Generally a maximum of 4 extensions excluding or including the base unit can operate at a time.
  • Page 22: Making Calls

    Registration for Additional Handsets •You can stop registration by pressing (OFF) on the handset and pressing (MUTE) on the base unit. To re-register a handset to a different base unit of the same model, see pages 67 and 68. Making Calls Handset Press •“Talk”...
  • Page 23 To have a hands-free phone conversation (Using Digital Duplex Speakerphone) Press •“SP-phone” is displayed. Dial a phone number. •The dialed number is displayed. •After a few seconds, the display will show the length of the call. When the other party answers, talk into the microphone.
  • Page 24 Making Calls Reception Booster feature The feature allows the handset to improve the sound quality when using in an area with interference. Press in the talk or speakerphone mode. Ü •“Booster on” will flash on the display. •To turn the feature off, press Ü or á. •The feature will be off after hanging up or when putting a call on hold or making a conference.
  • Page 25: Lighted Handset Keypad

    To redial using the redial list (Memory Redial) The last 5 phone numbers dialed with the handset are stored in the redial list. 1. Press (PAUSE/REDIAL) •The last number dialed is displayed with number 1. 2. Scroll to the desired number by pressing Ö...
  • Page 26: Base Unit (Digital Duplex Speakerphone)

    Making Calls Base Unit (Digital Duplex Speakerphone) Press (DIGITAL!SP-PHONE) •The DIGITAL SP-PHONE indicator and the IN USE indicator light. Dial a phone number. When the other party answers, talk into the MIC (microphone). To hang up, press •The indicator lights go out. •To switch to the handset while using the base unit speakerphone: –...
  • Page 27 To adjust the speaker volume (8 levels) while talking To increase, press Ñ To decrease, press Ö To redial the last number dialed on the base unit Press (DIGITAL!SP-PHONE) To put a call on hold Press (HOLD) •The DIGITAL SP-PHONE indicator and IN USE indicator lights start to flash. •If a call is kept holding for 6 minutes, an alarm tone will start to sound.
  • Page 28: Answering Calls

    Answering Calls When a call is received, the unit rings and “Incoming call” is displayed on the handset and the IN USE indicator flashes quickly on the base unit. If you subscribe to a Caller ID service, the calling party information will be displayed after the first ring (p.
  • Page 29: Caller Id Service

    Caller ID Service This unit is compatible with a Caller ID service offered by your telephone company. If you subscribe to a Caller ID service, the calling party’s information will be shown on the handset after the first ring. The handset can record information of up to 50 different callers, including the time and date received and the number of times called, in the Caller List.
  • Page 30: Using The Caller List

    Using the Caller List If you have received new calls, “Received calls” will be displayed while the handset is not in use. Handset on the base unit PRIVACY Received calls •If the battery needs to be charged, “Received calls” will not be displayed (p. 13). Viewing the Caller List To check who has called, follow the steps below.
  • Page 31: Calling Back From The Caller List

    What “√” means When the display shows “√”, you have already viewed this calling information, answered the call or called back the caller. If the same caller calls again, the call entry with “√” will be replaced with the new call entry. If a caller calls more than once The number of times the same caller called is displayed (✕2 to ✕9).
  • Page 32: Editing The Caller's Phone Number

    1 – Area code •The order in which patterns a–c are displayed depends on how the telephone number is displayed in step 2. After editing the number, you can continue with calling back or storing procedures. To call back, press ) (p.
  • Page 33: The Caller Id Number Auto Edit Feature

    •To exit the programming mode, press (OFF). •When the feature is set to OFF, the unit will still be able to display Caller ID, like regular Caller ID telephone, but the in-coming Caller ID number will not be edited by pattern and by area codes.
  • Page 34: Storing Caller List Information In The Directory

    Using the Caller List Storing Caller List Information in the Directory You can store phone numbers that are in the Caller List into the directory. Make sure the handset is not being used. Press Ö Ñ Scroll to the caller you want to store in the directory by pressing •If the number requires editing, press the right soft key (...
  • Page 35: Erasing Caller List Information

    Erasing Caller List Information After checking the Caller List, you can erase some or all of the entries. Make sure the handset is not being used. To erase a specific caller from the Caller List Press to enter the Caller List. Ö...
  • Page 36: Speed Dialer

    Speed Dialer Storing Phone Numbers You can store up to 10 phone numbers in the base unit. The dialing buttons ( ) function as memory stations. Make sure the base unit is not being used. Press (PROGRAM) •The MUTE indicator flashes. Enter a phone number up to 22 digits.
  • Page 37: Directory

    Directory You can store up to 50 names and phone numbers in the directory using the handset. All of the directory items are sorted by the first word in alphabetical order. You can make a call by selecting a name on the handset display.
  • Page 38: Selecting Characters To Enter Names

    Directory •If a pause is required for dialing, (PAUSE/REDIAL) can be stored in a phone number counting as one digit (p. 59). •You can exit the programming mode any time by pressing (OFF) •If the display shows “Directory Full” in step 2 on page 37, press (OFF) to exit the programming mode.
  • Page 39: Dialing From The Directory

    Directory list 30 items H =Caller's list Press Ñ. Alphabet letter Symbol (excluding # and ) Number # and Telephone number (If no name is stored) PRIVACY Frank 123-456-7890 E D I T Index M, N, O, 6 P, Q, R, S, 7...
  • Page 40: Editing

    Directory Editing Make sure the handset is not being used. Press Ü á Scroll to the directory item you want to change, by pressing •To search for the item by initial, see page 39. Press the right soft key ( Edit the name using the dialing buttons, up to 16 characters (p.
  • Page 41: Erasing

    Erasing Make sure the handset is not being used. Press to enter the directory list. Ü á Scroll to the directory item that you want to erase by pressing •To search for the item by initial, see page 39. Press (HOLD/CLEAR) •To stop erasing, press Ü.
  • Page 42: Sending The Directory (When The System Has Additional Handsets)

    Directory Sending the Directory Additional Handsets) This feature can be used only when one or more additional handsets have been registered to the base unit (p. 21). You can send a directory item or all the items from your handset to another handset. Entries copied to the destination handset are added to its directory.
  • Page 43: Copy All Items

    •If “---Incomplete---” and “Directory full” are displayed with the item in step 7 on page 42, the destination handset directory memory is full. To exit the directory sending mode, press (OFF). To re-send the item, erase an unnecessary item from the destination handset (p. 41), and make sure the handset is not in use and try again.
  • Page 44: Intercom

    Intercom A 2-way intercom is possible between the handset and the base unit. When the system has one or more additional handsets (p. 21), a 2-way intercom is also possible between two handsets. You can call all handsets from the base unit at once. The handset included with the base unit has the extension number 1 which has “[1]”...
  • Page 45 Base unit Using this feature, you can also locate a misplaced handset. Press (LOCATOR/INTERCOM/TRANSFER) •The LOCATOR/INTERCOM/TRANSFER indicator and the DIGITAL SP-PHONE indicator light. To page the handset, enter the extension number, using the dialing button ( •The handset will ring for 1 minute. •To stop paging, press (DIGITAL!SP-PHONE) or (LOCATOR/INTERCOM/TRANSFER) When the paged party answers, talk into the MIC.
  • Page 46: Answering Intercom Calls

    Intercom During an intercom call: •If you have difficulty hearing the other party, decrease the speaker volume by pressing Ö. •If an incoming call is being received, you will hear two tones (incoming call tone, p. 61) and the IN USE indicator on the base unit will flash quickly. To answer, if you are using the handset, press (OFF) and press you are using the base unit, press (DIGITAL!SP-PHONE) twice.
  • Page 47: Transferring A Call

    Transferring a Call You can transfer an external call between the base unit and the handset. When the system has one or more additional handsets (p. 21), you can transfer an external call between two handsets. To transfer a call from the handset During a call, press •“...
  • Page 48 Transferring a Call To transfer a call from the base unit During a call, press •The call is put on hold. To page the handset, enter the extension number using the dialing button ( To page all handsets (when the system has additional handsets, p.
  • Page 49: Conference

    Conference While you are talking with an outside caller, you can call the base unit or the handset to make a conference call. When the system has one or more additional handsets (p. 21), you can make a conference call with your handset and another handset.
  • Page 50: Call Share

    Conference Call Share This feature allows the handset or the base unit to join the existing external call. When the system has one or more additional handsets (p. 21), a handset user can join another handset user’s conversation. To join a conversation (Call Share) Handset: Press Base unit:...
  • Page 51: Room Monitor Feature

    Room Monitor Feature This feature allows you to monitor a room through the handset or the base unit by using the intercom feature. For example you can monitor a baby from different areas of the house. You can call the handset or the base unit using the extension number, to monitor the room.
  • Page 52 Room Monitor Feature To monitor with the handset Press (HOLD) (INTERCOM) Press the right soft key ( To call the base unit, press To call another handset (when the system has additional handsets, p. 21): Enter the extension number using the dialing button ( •Your handset will start to monitor the room through the destination unit and “Room monitor”...
  • Page 53: 2-Way Radio Communication (When The System Has Additional Handsets)

    2-Way Radio Communication the System Has Additional Handsets) If you purchase one or more additional handsets (p. 21), you can use this feature. A handset user can talk with another handset user regardless of the base unit location. 2-Way Radio communication, which is the direct communication between a pair of handsets, does not need the base unit interface.
  • Page 54: To Answer A Call

    2-Way Radio Function (When the System Has Additional Handsets) To call another handset Make sure the mode is on on your handset and the destination handset and the displays show “2Way radio mode”. Press Enter the extension number using the dialing button ( •The called handset will ring for 1 minute.
  • Page 55: Voice Mail Service

    After the voice mail box having received messages, the unit will indicate it in two ways: (a) “Voice mail”...
  • Page 56: Setting The Voice Mail (Vm) Tone Detection

    Set this programming to “Off” when: —you do not subscribe to a voice mail service, —your telephone company does not send a series of tones, followed by a continuous tone, or —your phone is connected to a business or office telephone system (PBX).
  • Page 57: Listening To Voice Mail Messages

    •If “Store VM access#” is displayed and 3 beeps sound, store the number (p. 55). Base unit Press (VM) •The base unit is connected to the telephone line and dials the access number (p. 55). Follow the pre-recorded instructions. When finished, press •If 3 beeps sound in step 1, you have not stored the voice mail access number.
  • Page 58: Special Features

    •The call waiting service cannot be used when : – the first call is placed on hold, or – a parallel connected telephone is in use. •If this function does not operate properly, consult your telephone company for details. Call Waiting Caller ID Feature Call Waiting Caller ID Feature allows your handset to display the second caller’s information.
  • Page 59: How To Use The Pause Button (For Pbx Line/Long Distance Calls)

    (p. 58). Selecting the flash time The flash time depends on your telephone exchange or host PBX. You can select the following flash times: “700, 600, 400, 300, 250, 110, 100 or 90 ms (milliseconds)”. Your phone comes from the factory set to “700 ms”.
  • Page 60: Ringer Tone

    Special Features Ringer Tone You can select the handset or the base unit ringer tone out of 6 patterns for external calls. When an external call is being received, the handset and base unit ring in the selected tone. Your phone comes from the factory set to “1”.
  • Page 61: Incoming Call Tone

    Incoming Call Tone During an intercom call or while using the Room Monitor feature (p. 51), you can be informed by two tones if a call arrives. If you set to ON, this incoming call tone will be heard for as long as the line rings. To delete the incoming call tone, set to OFF.
  • Page 62: Wall Mounting

    This unit can be mounted on a wall phone plate. Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor (#). Connect the telephone line cord ($). Fasten the telephone line cord to prevent it from being disconnected (%).
  • Page 63 Bottom of the unit with the adaptor locked into position Connect the telephone line cord. Mount the unit, then slide down. •Raise the antennas. To charge the handset battery: Place the handset on the base unit.
  • Page 64: Adding Another Phone

    Adding Another Phone This unit will not function during a power failure. To connect a standard telephone on the same line, use the Panasonic T-adaptor KX-J66. To order, call the accessories telephone number on page 2. Standard Telephone Single-Line...
  • Page 65: Belt Clip

    To attach the belt clip Optional Headset Plugging the optional headset into the handset allows a hands-free phone conversation. Please use only the Panasonic KX-TCA88 headset. To order, call the accessories telephone number on page 2. Connecting the optional headset to the handset Open the headset jack cover, and connect the optional headset to the headset jack as shown below.
  • Page 66: Battery Replacement

    Please call 1-800-8-BATTERY for information on how to recycle this battery. ” continues to flash, or “Charge for ” are displayed. Please order a new Panasonic...
  • Page 67: Canceling Registration/Re-Registration

    Canceling Registration/Re-registration Canceling the Handset Registration If you no longer need to use the handset or if you need to register the handset to a different base unit of the same model, it may be necessary to cancel the registration. Only one handset can be canceled at a time near the base unit.
  • Page 68: Re-Registering The Handset

    Canceling Registration/Re-registration Re-registering the Handset If you want to re-register the handset to the base unit or a different base unit of the same model, you need to register it to that base unit. The handset will be given a new extension number of that base unit. Only one handset can be registered at a time.
  • Page 69: If The Following Appear

    If the Following Appear... If the unit detects a problem, one of the following messages will be displayed on the handset. Error beeps or a busy tone will sound. Display message Recharge battery Charge for 15HRS No link to base. Walk closer to base and try again.
  • Page 70 If the Following Appear... Display message Directory DirectFull ---Incomplete--- Tom Jones 098-765-4321 Directory full (The name/number is an example.) Directory No items stored Denied Not found 2Way radio mode Cause & Remedy When trying to store an item in the directory, the directory memory is full.
  • Page 71 Display message Invalid. Please register to the base unit Store VM access# Error!! 8 handsets have already been registered. For assistance, please call: 1-800-211-PANA(7262) Cause & Remedy The handset you tried to make a call has not been registered to the base unit. Register it (p. 21, 68). You have not stored the voice mail access number.
  • Page 72: Troubleshooting

    Troubleshooting Problem The unit does not work. “No link to base. Walk closer to base and try again.” is displayed and an alarm tone sounds. Static, sound cuts in/out, fades. Interference from other electrical units. The handset and/or the base unit does not ring. The handset display is blank.
  • Page 73 Disconnect it and try again. •Other electrical appliances connected to the same outlet may be interfering with the Caller ID information. •Telephone line noise may be affecting the Caller ID information. •The caller requested not to send his/her information. See page 29.
  • Page 74 Troubleshooting Problem You cannot page the handset or base unit. You cannot redial by pressing (PAUSE/REDIAL) on the handset or (REDIAL/PAUSE) base unit “Recharge battery” is displayed, “ ” flashes or the handset beeps intermittently. “Charge for 15HRS” and “ ”...
  • Page 75 (1) Press (PROGRAM), (2) Press (MUTE), (3) Enter “335#” and (4) Enter that handset number (1 to 8). •Call our customer call center at 1-800-211-PANA(7262). •Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY...
  • Page 76: Important Safety Instructions

    Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 11. Read and understand all instructions. 12. Follow all warnings and instructions marked on this unit. 13.
  • Page 77 CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. 3.
  • Page 78: Fcc And Other Information

    The REN is useful in determining the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of the REN’s of all devices connected to one line should not exceed five (5.0).
  • Page 79 TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR.
  • Page 80: Specifications

    AC adaptor from the outlet. • If there is any trouble — disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by a Factory Servicenter or other Authorized Servicer. If the known working phone does not operate properly, consult your telephone company.
  • Page 81: Index

    Hold alarm... 25, 27 Incoming Call Tone ...61 Installation, AC Adaptor ... 11 Installation, Adding Another Phone... 64 Installation, Battery...12 Installation, Telephone Line Cord ... 11 Intercom call... 44, 45 Intercom paging ... 44, 45 LCD contrast ... 20 Lighted handset keypad...25 Line mode ...
  • Page 82 Index SP-phone, Base Unit ... 26 SP-phone, Handset... 23 Transferring a Call ... 47 Troubleshooting ... 72 Two-Way Radio Communication .. 53, 54 VM (Voice Mail Service)... 55 Volume control, Base unit ... 27 Volume control, Handset... 23, 54 Wall Mounting ... 62...
  • Page 83 •Send the unit to an authorized servicenter, prepaid and adequately insured. •Do not send your unit to the Panasonic Consumer Electronics Company listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.
  • Page 84 1-800-211-PANA(7262) Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc. Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park...

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