Supported Host Applications; Command-Line Interface; Device Driver/Special Operation Mode; Microsoft Windows - Seagate RealStor 5005 Series Hardware Installation

Supported host applications

5005/4005 Series controllers support the following applications to facilitate connection.
Table 35 Supported terminal emulator applications
Application
HyperTerminal and TeraTerm Microsoft Windows (all versions)
Minicom

Command-line interface

Once the management computer detects connection to the USB-capable device, the Management Controller awaits input
of characters from the host computer via the command-line. To see the command-line prompt, you must press Enter. The
MC provides direct access to the CLI.
NOTE: Directly cabling to the CLI port is an out-of-band connection, because it communicates outside of the data
paths used to transfer information from a computer or network to the controller enclosure.

Device driver/special operation mode

Certain operating systems require a device driver or special mode of operation. Product and vendor identification
information required for such setup is provided below.
Table 36 USB vendor and product identification codes
USB identification code type Code
USB Vendor ID
USB Product ID

Microsoft Windows

Microsoft Windows operating systems provide a USB serial port driver. However, the USB driver requires details for
connecting to 5005/4005 Series controller enclosures. Seagate provides a device driver for use in the Windows
environment. The USB device driver and installation instructions are available via a download.
Obtaining the software download
IMPORTANT: If using Windows 10/Server 2016, the operating system provides a native USB serial driver that supports
the controller module's USB CLI port. However, if using an older version of Windows, you should download and install the
USB device driver, using the procedure below.
1. Verify that the management computer has Internet access.
2. See the Customer Resource Center web site:
a. Select Downloads from the menu bar.
Peruse the location for information about the "USB driver."
b. Follow the instructions accompanying the device driver topic for Microsoft Windows.
Although Linux operating systems do not require installation of a device driver, certain parameters must be provided
during driver loading to enable recognition of the 5005/4005 Series controller enclosures.
102 USB device connection
Operating system
Linux (all versions)
Solaris
HP-UX
0x210c
0xa4a7
https://crc.dothill.com