Beaming Problems - Palm Zire 21 Handbook

My handheld displays the
message "Waiting for sender"
when it's near my computer's
infrared port.
When the HotSync cable is
connected to my handheld, the
battery icon appears.
I want to synchronize my
computer with more than one
handheld.

Beaming problems

Problem
I cannot beam data to another
device with an IR port.
When someone beams data to
my handheld, I get a message
telling me it is out of memory.
Try each of these in turn:
Your computer's infrared port may be set to search
automatically for the presence of other infrared devices.
Consult the documentation for your operating system for
information about turning off this option.
In some cases simply moving your handheld away from the
computer's infrared port solves the problem.
When the HotSync cable is connected to your handheld, the
battery icon will appear because the cable maintains the
charge in your handheld.
Try each of these in turn:
If the computer running Palm Desktop software
synchronizes with more than one handheld, each handheld
must have a unique name. Assign a username to your
handheld the first time you perform a HotSync operation.
Be aware that synchronizing more than one handheld with
the same username causes unpredictable results and,
potentially, loss of your personal information.
Solution
Try each of these in turn:
If you are beaming to another Palm handheld, confirm that
your handheld and the other handheld are between ten
centimeters (approximately 4") and one meter
(approximately 39") apart and that the path between the
two handhelds is clear of obstacles. Beaming distance to
other devices with an IR port may be different.
Move your handheld closer to the receiving device.
Make sure the receiving device has enabled beam receive.
Try each of these in turn:
Your handheld requires at least twice the amount of
memory available as the data you are receiving. For
example, if you are receiving a 30KB application, you must
have at least 60KB free.
Perform a soft reset. See
Appendix A for more information.
Beaming problems
"Performing a soft reset" in
173